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    Matthew Wilkinson
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    Sue Gotts
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    Rosie Jones
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    Steph
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    Abby
A local, independent company, Wilkinson Estates are the specialists in Residential Lettings and Property Management in Maidenhead, Marlow, Cookham, Bourne End, Burnham, Windsor and all surrounding areas. Established in 1995, our dedicated partners and staff provide impartial, honest and discrete advice to all Property and Investment Clients.

Licensed by ARLA (Association of Residential Letting Agents) and full members of NALS, NAEA, TPO, and SafeAgent.

1 High Street
Maidenhead
Berkshire
SL6 1JN
01628 777075

 
Website not available

Properties for sale
Properties for rent
Oct 20,2015
Minithumbup
By:
Oct 20,2015
2 people found
this helpful
Great letting agent: helpful, friendly and organised. Was a very smooth and stress free process. Admis fees also cheaper than most....
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Feb 23,2015
Minithumbup
By:
Feb 23,2015
4 people found
this helpful
Excellent service. The agency has been very precise, helpful and proactive with all our questions and needs. I will definitely recommend it to friends and colleagues. The staff is always polite and competent....
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Jan 25,2015
Minithumbup
By:
Jan 25,2015
3 people found
this helpful
Wilkinson Estates have been my letting specialists for a number of years now and I can say that until I ΓƒΒ’Γ’β€šΒ¬Γ…β€œfoundΓƒΒ’Γ’β€šΒ¬Γ‚Β Wilkinson Estates I had never been fully satisfied with how my property has been managed. With Wilkinson Estates, from my first contact with Matthew Wilkinson and since then with all his team members I can only say they manage my property with the care, consideration, full commitment and attention to details as if it were their property. I can most certai...
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Oct 23,2014
Minithumbup
By:
Oct 23,2014
9 people found
this helpful
Really good letting agent. Take care of tenants interests and not just landlords. Were always happy to answer any questions we had. Would definitely recommend using them....
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Comment on agent fees
Really reasonable
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Oct 23,2014
Minithumbup
By:
Oct 23,2014
9 people found
this helpful
Excellent service from Rosie, right from arranging viewings up until collecting keys to our lovely new house. Really went out of her way to help us...even went over the the house on two occasions to measure rooms for us as we were not local at the time. The whole house was handed over in an immaculate condition, including steam-cleaned carpets. Absolutely no complaints, a breath of fresh air....
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Comment on agent fees
I think they have the cheapest fees in the whole area
Was this helpful? Yes
Oct 23,2014
Minithumbup
By:
Oct 23,2014
9 people found
this helpful
Recently rented a flat through Wilkinsons, great agent. We needed to move really quickly and they went out of there way to help and organise everything - Steph and Abbie were fantastic. Would definitely recommend!...
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Comment on agent fees
admin fee is only Γƒβ€šΓ‚Β£85
Was this helpful? Yes
Oct 22,2014
Minithumbup
By:
Oct 22,2014
13 people found
this helpful
We have been Tenants with Wilkinson Estate since Jan of 2010. We have been absolutely delighted with the Service level and attention to detail provided by the entire team at Wilkinson. From helping us chose the right property, to getting the paperwork sorted out and then the on-going service, the whole experience has been excellent. Any issues that arise during the tenancy are dealt with promptly and to our satisfaction. We wish the Wilkinson Team great success for the future!...
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Comment on agent fees
Very reasonable and competitive fees.
Was this helpful? Yes
Oct 22,2014
Minithumbup
By:
Oct 22,2014
12 people found
this helpful
Really good agent. Friendly and helpful staff. Best of all their admin fees are cheap. Other agents I viewed properties with were wanting to charge nearly £400!...
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Comment on agent fees
Cheapest in the area by far
Was this helpful? Yes
Oct 20,2014
Minithumbup
By:
Oct 20,2014
14 people found
this helpful
Wilkinsons started managing one of our houses in Maidenhead from 2003. We relocated outside the UK in 2001. We first used other estate agents to manage the letting of our house. Numerous problems with rent arrears and vacant periods led us to change agents and we were lucky to have chosen Wilkinsons. Since 2003 when Wilkinsons took over the management, the letting of our house has been trouble-free for us. So much so that we used our hard-earned savings to purchase another property for them t...
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Oct 17,2014
Minithumbup
By:
Oct 17,2014
13 people found
this helpful
Recently rented a property through wilkinsons. All the girls in the office are very nice and felt they really went out of their way to help us. There were a few issues with the house which made moving in even more stressful but the lady in the property management was brilliant and got people out to resolve everything within a few days....
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Comment on agent fees
Wilkinsons fees are by far the cheapest in the area
Was this helpful? Yes
Oct 17,2014
Minithumbup
By:
Oct 17,2014
14 people found
this helpful
I have used this small family run business for over 10 years in letting three flats in the Maidenhead area. They have been highly efficient, conscientious and diligent in dealing with these properties and regularly go above and beyond to speed the process. Whilst acting on my behalf as letting agents they have always been mindful of the concerns of the tenants, both prospective and existing. They have a useful and well set out website and I have no hesitation in recommending them....
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Oct 16,2014
Minithumbup
By:
Oct 16,2014
16 people found
this helpful
Wilkinsons have been our exclusive letting agent for seven properties let in Maidenhead over the past 14 years. During that time we have built up a strong working relationship. We have found them very effective in re-letting and supportive and helpful when we have had property management problems, willingly [often at no extra cost] taking over our management role when we have been overseas and not able to do it ourselves. All the staff, not just Matthew and Diana, have always been friendly and ...
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Comment on agent fees
As exclusive agent we pay appropriately reduced fees which compare very favorably with local competition
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Oct 15,2014
Minithumbup
By:
Oct 15,2014
15 people found
this helpful
Suprised by comments below!?! I rented through wilkinson Estates last year. Fantastic service right through to end of tenancy. Helped me find somewhere that suited my needs. If i ever move back to areas they cover, will certianly use them again....
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Oct 13,2014
Minithumbup
By:
Oct 13,2014
17 people found
this helpful
I experienced a high quality service from Wilkinson Estates. I'd never privately rented before and so therefore I needed to have my hand held, quite a lot. The team were more than happy to assist me in every question that I had (and there were a lot). I have also recently seen that their Admin and Extension fees are a lot lower than my current estate agents (Romans). All in all, I was very pleased with the personal and professional service I received from Wilkinson Estates and I would certain...
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Oct 07,2014
Minithumbdown
By:
Oct 07,2014
3 people found
this helpful
Quite simply the worst estate agents I have ever come across. They do not care about their tenants and try and charge them for everything. The fact that Mr Wilkinson only responds in a childish defensive manner, rather than taking on board the constructive criticism displayed on this website, is clear indication of the level of service you can expect to get from them. Stay well away from this company, you have been warned....
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What agent could do to change your mind?
They should remember their tenants are paying customers also and should at least try and maintain a basic level of good customer services. If they do not know what this is, then maybe a staff training day should be organised and then they can put all the money they have ripped off from tenants to good use.
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By: Poor Excuse
Oct 09, 2014
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Oh Mr Wilkinson. If you put the same amount of effort into your customer care, as you do on here defending your company's appalling behaviour, maybe then you will be able to get at least ONE good review. Until then I'll guess we will just wait for your next tirade of pathetic excuses and explanations for your disgrace of a business. However please feel free to continue to display your attitude on here, I am sure it will provide positive advertising for your business. "Ranked 173 out of 175 ....
Jul 02,2014
Minithumbdown
By:
Jul 02,2014
3 people found
this helpful
I have rented a property from Wilkinsons Estates and I can tell you they are the worst letting agents I have ever encountered. They use bullying tactics as you can see from Matthew Wilkinson's replies to reviews on this web site. Examples of poor customer treatment include; None of the staff seem to be communicating, and I would get multiple calls at unsociable hours (8am on Saturday) to deal with non-urgent matters. The property was not professionally cleaned when I arrived but that was ded...
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By: Matthew
Aug 14, 2014
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Another phantom 'review' packed with untruths. Why do you not admit who you are to enable your lies to be answered? There's only one reason. However some points to be made: We aren't even open at 8AM Saturdays. How did we 'take your money in other ways'? Any costs due to your poor upkeep of the property would have gone to contractors, not us. 'Large and disproportionate deposit'? It would have been 1.5 months rent, unless you had pets. Same as virtually every agent requests. It will hav....
Feb 04,2014
Minithumbdown
By:
Feb 04,2014
3 people found
this helpful
Terrible service, terrible estate agent! Rude manager - probably small business syndrome! The sooner the estate agent industry is regulated the better! Even though the property was cleaned to a very high standard, we were still charged money on check-out, interesting that the previous tenants were also charged exactly the same amount - coincidence? I doubt it! Would never rent with these again and would not recommend!...
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By: Matthew Wilkinson
Feb 21, 2014
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Our inventories are performed by an independent clerk and any deductions from a deposit have to be approved by the ex-tenant. Let me know who you are, and what property you refer to, and IÒ€ℒll respond to your comments. I doubt you will, as Γ’β‚¬Λœthrow a stone from the trenchÒ€ℒ complainants never do. Coincidence? I doubt it. Matthew Wilkinson....
Jan 09,2014
Minithumbdown
By:
Jan 09,2014
2 people found
this helpful
We rented a house from this agency. We felt they did not want us to leave any faintest mark anywhere. Yet, they were happy to leave unpainted old wooden window frame going to rot. I have two points to make: 1. please do not bring in prospective tenants for viewing without calling the tenant or getting the permission from them first. Until they leave the property, they remain your customer. 2. do not list everything in the inventory list including items which are well-past-used-by-date and should...
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By: Matthew Wilkinson
Feb 21, 2014
View all comments (1)
In 19 years we have never had a tenant with the first name of Γ’β‚¬ΛœDaisyÒ€ℒ, so I assume you are someone with so little conviction in your comments that youÒ€ℒve decided to change names. In answer to your points: 1. We always do 2. The independent clerk does the inventory, not us 3. The £100 unapproved deduction: that just didn't happen I'm afraid (and never does). Matthew Wilkinson....
Nov 17,2008
Minithumbdown
By:
Nov 17,2008
2 people found
this helpful
We rented a flat through wilkinsons estates. An independent inventory clerk conducted the checkin inventory. We were really careful with the property and always took our shoes off so as to not mark the carpet and bought throws for the sofa etc. When we left the "independent" checkout clerk conducted the checkout inventory, we were confident that she will not find anything as we had been very careful. However on receiving the letter with the results we were amazed at what we read. We were liab...
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By: Matthew Wilkinson
Nov 23, 2010
View all comments (1)
From the information in your comments I know which property and tenancy this relates to. Unfortunate as it is, outgoing tenants are often surprised at the thoroughness of the independent inventory clerk (I am not sure why you imply they are not independent?). Whilst it is not inconceivable that carpets were soiled during viewings, I think it is unlikely, and surely you would have commented on it at the time. That the sofa was soiled by the agent as well does seem rather far-fetched. It is no....
Areas covered
  • SL6
  • Maidenhead
  • SL5
  • Marlow
  • SL4
  • Cookham
  • SL3
  • SL2
  • SL1

NAEA ARLA NALS TPOS TDS SAGEagent


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Agent Fees

TENANTS: Our Administration Fee if you wish to rent one of our properties is only Β£85 per tenancy, plus Β£40 reference fee per person (both +vat). Who Would You Rather Rent Through?
LANDLORDS: we offer a full range of letting and property management services. Please contact our office.
Last updated at 1:54 PM 28/10/2014 by Matthew Wilkinson

Complaints Procedure

As members of The Property Ombudsman, we have a comprehensive written complaints procedure. Please contact matthew@wilkinsons.co.uk in the first instance.
Last updated at 1:54 PM 28/10/2014 by Matthew Wilkinson

Awards won by Wilkinson Estates

Individual Branch Awards

Maidenhead, SL6 1JN

Matthew Wilkinson - upload your photo Matthew Wilkinson
2 reviews

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Sue Gotts - upload your photo Sue Gotts
2 reviews

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Rosie Jones - upload your photo Rosie Jones
2 reviews

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Steph  - upload your photo Steph
2 reviews

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Abby  - upload your photo Abby
2 reviews

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