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    Justin
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Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre offers excellent coverage for the Five Towns of the Potteries. Offering a No Let, No Fee service, why not give us a try, call Wards today on 01782 848700
Wards Property

129-131 Church Street
Stoke on Trent
Staffordshire
ST4 1DB
01782 848700

“ excellent to work with... ”

Jun 20,2018
Minithumbup
Justin
Mellodi
By: 'Rob Powell'
Jun 20,2018
0 people found
this helpful
I was doing the facebook advertising for justin at wards property management, they were great to work with, i would recommend them....
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“ Great service... ”

Jun 19,2018
Minithumbup
Kevin
Justin
By: 'Landlord.from.northampton.'
Jun 19,2018
0 people found
this helpful
A well deserved five stars for the guys and his team. They made it easy for us to rent out our previous home without worrying about living a distance away from it. No problem was too small for them to resolve on our behalf. Kevin ...
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Comment on agent fees
Very fair
Was this helpful? Yes

“ Excellent service... ”

Jun 03,2018
Minithumbup
Justin
Mellodi
By: 'Trevor'
Jun 03,2018
0 people found
this helpful
Since commencing using Wards Property Management for my rental property, I have received excellent service. Their communication is good and prompt, rental statements are complete and sent on time, and any issues with the property are raised and dealt with quickly and effectively. Would definitely ...
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Comment on agent fees
Fees represent good value for money
Was this helpful? Yes

“ Brilliant agents... ”

Apr 30,2018
Minithumbup
Justin
Stacey
By: 'ASykes'
Apr 30,2018
0 people found
this helpful
Brilliant team that work to the highest standards at all times. Professional, well orgnaised and efficient every time. Excellent customer service and communication across the whole team....
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“ Wouldn't go anywhere else... ”

Apr 27,2018
Minithumbdown
Justin
By: 'R Kingston'
Apr 27,2018
0 people found
this helpful
I've been working with Justin and Wards for over 4 years now and couldn't recommend him or the Wards team enough. Always on there to offer good sound advise and i look forward to working with you more in the future....
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Comment on agent fees
Fees are competitive
Was this helpful? Yes

“ Local Knowledge... ”

Apr 27,2018
Minithumbup
Justin
By: 'Charles'
Apr 27,2018
0 people found
this helpful
I met Justin when he undertook a matter of (un)common professional courtesy to drop keys round at a property I bought in auction 8 years ago; it resulted in me going to Justin with the rental on the property and we have worked together on ...
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Comment on agent fees
Competetive
Was this helpful? Yes

“ Great Agency... ”

Apr 27,2018
Minithumbup
By: 'Mr Hassan'
Apr 27,2018
0 people found
this helpful
Justin has looked after my houses since 2006 and they are always happy to help. i have had no issues with them since that date and would say don't hesitate to get in touch with them...
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Comment on agent fees
fees are very reasonable
Was this helpful? Yes

“ Excellent service... ”

Apr 26,2018
Minithumbup
Justin
Mellodi
By: 'Mauro Pisano'
Apr 26,2018
0 people found
this helpful
I've dealt with Ward's for nearly ten years now, and can only highly praise a congratulate them on the excellent and professional service they provide to landlords and tenants alike....
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Comment on agent fees
Very good
Was this helpful? Yes

“ Wards Staff... ”

Apr 26,2018
Minithumbup
Justin
Stacey
By: 'OC&D Relocation UK Ltd'
Apr 26,2018
0 people found
this helpful
All Sales and Management staff very friendly and great to work with. We have sometimes let them down but they have always supported our business, Thanks Team...
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Comment on agent fees
OK
Was this helpful? Yes

“ Great service... ”

Apr 26,2018
Minithumbup
Justin
Stacey
By: 'Londoner'
Apr 26,2018
0 people found
this helpful
Justin and Stacey are insightful, helpful & provide high levels of customer service always. They aim to make everyone happy - the tenant, buyer, landlord, seller & even the handyman. Great service!...
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Comment on agent fees
Fees are good price
Was this helpful? Yes

“ Great Service from Wards... ”

Apr 26,2018
Minithumbup
Justin
By: 'Vishal'
Apr 26,2018
0 people found
this helpful
I've been dealing with Wards for over 3 years now and they are a great to deal with. The team have evolved over the years and now there are processes in place which has really helped smoothen things out. Justinhas always been very helpful and ...
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Comment on agent fees
Wards fee's are in align with most of the other agents in the area.
Was this helpful? Yes

“ Wards Review... ”

Apr 25,2018
Minithumbup
Justin
Stacey
By: 'K6B'
Apr 25,2018
0 people found
this helpful
Have been dealing with Wards for just over 4 years and have always found them to be a pleasure to deal with. They resolve defects sent to them in appropriate timescales, and communicate with us if there are any issues. Friendly and helpful staff also....
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“ Efficiency... ”

Apr 25,2018
Minithumbup
Stacey
By: 'Heriktheviking'
Apr 25,2018
0 people found
this helpful
I have dealt with Stacey on several occasions and have found her to be efficient and resolves issues with minimum fuss. I would definitely recommend Stacey and this agent to anyone....
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Comment on agent fees
Good
Was this helpful? Yes

“ Great!!... ”

Apr 25,2018
Minithumbup
Justin
By: 'Liesl'
Apr 25,2018
0 people found
this helpful
I met Justin in 2014 and he provided me with great advice on the rental market and buying in Stoke. His advice was very good and he has managed my property ever since. He is quick to resolve issues and has significant knowledge of the Staffordshire ...
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Comment on agent fees
Fees are competitive in the market.
Was this helpful? Yes

“ Really helpful and freindly... ”

Apr 24,2018
Minithumbup
Justin
Stacey
By: 'Timmy'
Apr 24,2018
0 people found
this helpful
Used Wards property as it was referred by a freind and from the second I walked in all the staff were really polite and helpful. They answered all my questions without hesitation and made me feel completely at ease....
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Comment on agent fees
The agents fee is the lowest around so really couldn’t complain
Was this helpful? Yes

“ All round helpful and extremely professional... ”

Apr 24,2018
Minithumbup
Justin
By: 'Stephanie craig-stephens'
Apr 24,2018
0 people found
this helpful
I have dealt with Justin on numerous occassions. I find him curteous and professional at all times. Work is organised and carried out without delay and to a very high standard. I would highly recommend his services. Stephanie craig-stephens...
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Comment on agent fees
Good
Was this helpful? Yes

“ Top quality service... ”

Apr 24,2018
Minithumbup
Justin
Stacey
By: 'Callum eckersley'
Apr 24,2018
0 people found
this helpful
Always get things dealt with straight away extremely helpful amazing customer service very customer orientated great attention to detail superb....
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Comment on agent fees
Goid
Was this helpful? Yes

“ Review of Wards Property Management... ”

Apr 24,2018
Minithumbup
Justin
Mellodi
By: 'Gillian Garwood'
Apr 24,2018
0 people found
this helpful
Wards Property Management, are an excellent Company to work alongside. We have worked closely with them for the last 5 years and during this time we have always found them to be very helpful , professional, efficient and well organised. They deal with all issues promptly and ...
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Comment on agent fees
Very Good
Was this helpful? Yes

“ Excellent support... ”

Apr 24,2018
Minithumbup
Justin
Stacey
By: 'Rob Watson'
Apr 24,2018
0 people found
this helpful
I've been working with Wards for the past 4 years, and they've always been very supportive. Offering me great advice and going out of their way to look after my properties. As an out-of-town landlord, their help has been invaluable....
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“ Helpful and efficient... ”

Apr 24,2018
Minithumbup
Justin
By: 'BronTeg'
Apr 24,2018
0 people found
this helpful
I have several properties mamaged by Wards. I have always found them to be helpful and efficient in all their dealings with me as a landlord and their rates are very reasonable. I would recommend them to anyone looking for a managing agent, whether they ...
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Comment on agent fees
very reasonable
Was this helpful? Yes

“ Exceptional Customer Service Skills... ”

Apr 24,2018
Minithumbup
Caroline
By: 'S Collett'
Apr 24,2018
0 people found
this helpful
Caroline has been assisting me with my property portfolio for a number of years. She is knowledgeable and caring and always wants to ensure both the tenants and me as the landlord are happy. I have always been very impressed by the way she manages ...
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Comment on agent fees
I have been a customer of Wards for many years and feel the fees are very fair.
Was this helpful? Yes

“ Reliable, trustworthy & efficient.... ”

Apr 24,2018
Minithumbup
Justin
By: 'Tara'
Apr 24,2018
0 people found
this helpful
Justin and the team at Wards are a delight to deal with. Warm and friendly, nothing is ever too much trouble. I can rely on Justin and his team to deal with any issues in a timely and cost-effective manner and have never been anything ...
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Comment on agent fees
Extremely competitive; excellent value for money and peace of mind.
Was this helpful? Yes

“ Exceptional Supplier communications... ”

Apr 24,2018
Minithumbup
Justin
Sian
By: 'AGENTSplus.co.uk'
Apr 24,2018
0 people found
this helpful
I have found Justin and Sian very professional and accommodating in their business dealings. Instructions were clear and invoices paid on time....
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Comment on agent fees
Open and clear
Was this helpful? Yes

“ Efficient... ”

Apr 24,2018
Minithumbup
Stacey
By: 'Paul S'
Apr 24,2018
0 people found
this helpful
I have been dealing with Stacey at Wards for about 6 months. She handles the maintenance side of the operation and I have been impressed with her commitment and efficiency in communication, obtaining quotes and representing Wards...
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Comment on agent fees
Good
Was this helpful? Yes

“ Excellent customer service... ”

Apr 23,2018
Minithumbup
David
By: 'David'
Apr 23,2018
0 people found
this helpful
Excellent customer service and always willing to go the extra mile. I've plans to use Justin's team for my next property....
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“ Letting agent... ”

Apr 23,2018
Minithumbup
Justin
Stacey
By: 'Mags Lewko-Brzeska'
Apr 23,2018
0 people found
this helpful
I have properties with Wards Management and would definitely recommend Justin and Stacey. Justin will always go a mile extra to sort the things and is always helpful. Stacey is great with communication, no messing around....
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Comment on agent fees
Good.
Was this helpful? Yes

“ Reliable Agent... ”

Apr 23,2018
Minithumbup
Justin
By: 'Amanda Woodward'
Apr 23,2018
0 people found
this helpful
Justin Ward and his team at Wards Property have been managing our property portfolio for 7+ years and have been great....
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Comment on agent fees
Good
Was this helpful? Yes

“ Justin was very helpful when we first started out and continues to be so. Always gives good advice.... ”

Apr 23,2018
Minithumbup
Justin
By: 'Ally'
Apr 23,2018
0 people found
this helpful
Always helpful nothing seems to be too much trouble gives great advice. Great knowledge of the area and great value....
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Comment on agent fees
Good value
Was this helpful? Yes

“ Thank you... ”

Apr 23,2018
Minithumbup
Justin
Kevin
By: 'Client Landlord'
Apr 23,2018
0 people found
this helpful
I have been working and investing in the Stoke area for over 5 years now. I met Justin back in the times when I first started and he had always spent as much time as he could for both research and assistance regarding the letting side ...
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Comment on agent fees
Their fees are more than competitive. Not a problem on that side at all.
Was this helpful? Yes

“ Ward Property Management... ”

Apr 23,2018
Minithumbup
By: 'Excellent Property Management'
Apr 23,2018
0 people found
this helpful
Wards have been managing a property for me for around four years and the service is excellent. Replies to emails or calls are prompt and efficient. Any issues with the property are dealt with quickly and changes in tenancy have been easy. Would highly recommend....
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Comment on agent fees
Agents fees are very fair - especially when compared to other Agents
Was this helpful? Yes
Areas covered
  • ST4
  • Stoke on Trent
  • ST9
  • Burslem
  • ST1
  • Tunstall
  • ST2
  • Hanley
  • ST3
  • Fenton
  • ST5
  • Longton
  • ST6
  • Normacot
  • ST7
  • Penhkull
  • ST8
  • Hartshill
  • Newcastle under lyme
  • Trentham

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 1 9 0 0 0 0 0 10 0

Agent Fees

Our Fees are plain and simple

Single application £90.00 plus vat
Joint Application £180.00 plus vat
Last updated at 4:10 PM 10/05/2018 by allAgents

Complaints Procedure

All complaints to be forwarded to the Director of the company who will make a swift reply and resolve the issue where possible.
Last updated at 4:10 PM 10/05/2018 by allAgents

Awards won by Wards Property

Individual Branch Awards

Stoke on Trent, ST4

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Staff picture Mellodi
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