• Katy Poore
    Katy Poore
  • Jacky Austin
    Jacky Austin
  • Kevin Thomas
    Kevin Thomas
  • Elizabeth Bloxham
    Elizabeth Bloxham
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    Wendy Oldfield
  • Danielle Thordal
    Danielle Thordal
  • Jemma Woodroff
    Jemma Woodroff
  • Dan Attfield
    Dan Attfield
  • Jackie Cornwell
    Jackie Cornwell
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    Sue Turner
  • claim your profile
    All staff
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    Katie Pore
  • Caroline Woodall
    Caroline Woodall
No description for branch.
Thomas Morris

24-26 Crown Street St Ives
Cambridgeshire
PE27 5AB

01480 468066
Sep 20,2017
Minithumbup
Caroline Woodall
By: 'Adele'
Sep 20,2017
1 people found
this helpful
Caroline has been dealing with our house proceedings from the very beginning. She has been very professional and prompt throughout, from booking our viewing to sorting out all the bits in between. She has constantly kept us in the know of all stages of purchasing the house. With me and my partner being first time buyers we were unsure of certain parts of the procedure, Caroline was very informative and incredibly helpful throughout. She has made our first house buying experience very smooth sail...
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Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Adele' Thank you for your review. Great to hear that your purchase was smooth and stress free due in the main I sure by the efforts of Caroline in arranging viewings and keeping you updated. I know Caroline and all of the team will really appreciate your comments. ...
Sep 16,2017
Minithumbup
Jemma Woodroff
By: 'Shane'
Sep 16,2017
1 people found
this helpful
Moving house can be very frustrating at times but with the help and constant updates from the staff especially Jemma it was made easier.Jemma was friendly and made you feel like you was their only customer....
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Comment on agent fees
GoodS
Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Shane' Thank you for your review. Great to know that Jemma's constant updates during your purchase ensured that things were made easier and less frustrating. I know she will be very pleased to hear your comments. ...
Sep 15,2017
Minithumbup
Jemma Woodroff
Dan Attfield
By: 'Sue'
Sep 15,2017
1 people found
this helpful
From the outset Thomas Morris have been informative and helpful. From organising viewings, to feedback, to progressing and finally to exchange. An excellent all round service, with particular emphasis on customer service....
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Comment on agent fees
Good - negotiable
Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Sue' Thank you for your four star review of our office at St. Ives during your recent sale. It's good to hear that you felt our all round service in particular the customer service was excellent. I know Jemma, Dan and all of the team will be delighted to see your comments. ...
Sep 15,2017
Minithumbup
Jemma Woodroff
Danielle Thordal
By: 'Victoria'
Sep 15,2017
1 people found
this helpful
As a buyer I found Jemma excellent to deal with and she was a great point of contact to try and ensure that the sale continued to go through....
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Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Victoria' Thank you for taking the time to write a review of your recent experience with our office at St. Ives. Great to hear that you found Jemma excellent to deal with. I will make sure Jemma and the rest of the team are aware of you comments. ...
Sep 14,2017
Minithumbup
By: 'Mark G'
Sep 14,2017
1 people found
this helpful
Having used Thomas Morris previously, the outcome was supported with exceptional service, efficiency and hassle-free guidance. So much so, that I am currently using their services once again. Would recommend every time as a first port of call....
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Comment on agent fees
Fair fees for level of service.
Was this helpful? Yes
By: pete
Sep 14, 2017
View all comments (1)
'Mark G' Thanks for your review. Great to hear that based on your previous experience you felt confident in using us again. I know all of the team at St. Ives will be very pleased to hear that you would recommend them to others. ...
Sep 14,2017
Minithumbup
All staff
By: 'niche2cu'
Sep 14,2017
1 people found
this helpful
From a buyers point of view, Thomas Morris are the 'go to' agency for the area. They have an excellent team, covering all the bases, welcoming, enthusiastic, hard working with excellent local knowledge. We were assisted every step of the way to make our purchase as smooth as possible and having an onsite mortgage consultant in ems, was brilliant. I have no hesitation in recommending them and will definitely be using them if, and when I come to sell in the future....
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Comment on agent fees
n/a fees not applicable
Was this helpful? Yes
By: pete
Sep 14, 2017
View all comments (1)
'niche2cu' Great to hear that you felt our team in St. Ives were the go to agent of choice for you. I know they will all be pleased to hear that you felt they were enthusiastic, hard working and knowledgeable. It's fantastic to know that you would definitely recommend using them to others. ...
Sep 14,2017
Minithumbup
All staff
By: 'G Hadley'
Sep 14,2017
1 people found
this helpful
Having moved to St Ives I was very happy with all the help from Thomas Morris staff. They were all very professional and readily available to answer any questions. I would certainly recommend them in future....
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Was this helpful? Yes
By: pete
Sep 14, 2017
View all comments (1)
'G Hadley' Thanks for your review. Nice of you to point out that our team at St. Ives were professional and readily available to assist you with any questions you had. Great to hear that you would recommend Thomas Morris again in future. ...
Sep 14,2017
Minithumbup
Katy Poore
By: 'Anna K.'
Sep 14,2017
1 people found
this helpful
My husband and I were truly impressed by the service provided by Kate Poore (Thomas Morris) and Justyna Ferra (embrace mortgage services). As a Customer Service Representative, I know how demanding it is to provide a high level of service. Both Kate and Justyna were very professional, helpful and friendly. Without a doubt it was a great pleasure to work with them while buying a house. Thank you!...
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Was this helpful? Yes
By: pete
Sep 21, 2017
View all comments (1)
'Anna K.' Thank you for your review of the service you were offered by Katy and Justyna during your recent purchase. It's great to hear that you felt they both provided a high level of service and were both very professional. ...
Sep 12,2017
Minithumbup
By: 'Judy Churchill'
Sep 12,2017
1 people found
this helpful
Overall very good service. I used both the sales office and the conveyancing office. The staff are friendly and professional . I was dealing with various members of staff and they all worked to a high standard. I will be using their services again....
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Comment on agent fees
Good
Was this helpful? Yes
By: pete
Sep 12, 2017
View all comments (1)
'Judy Churchill' Thank you for your review of the service you recently received through both our St. Ives and Conveyancing offices. It's nice to hear that you felt the staff you dealt with were professional and friendly. I know everyone will be delighted to hear that you would be happy to use our services again in future. ...
Aug 28,2017
Minithumbup
By: 'Nat'
Aug 28,2017
1 people found
this helpful
Very helpful and professional service with the purchase our new home. Many thanks, we would highly recommend this estate agents!...
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Was this helpful? Yes
By: pete
Aug 29, 2017
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'Nat' Thank you for taking the time to write a four star review of your recent purchase experience through our office in St. Ives. It's great to hear that you felt they were helpful and professional and that you would recommend them in future. ...
Aug 25,2017
Minithumbup
Katie Pore
By: 'Chris'
Aug 25,2017
1 people found
this helpful
The staff have been very supportive over a fairly long negotiation. Their kindness and keeping us posted has been superb. Always very professional. Thanks to all for helping with our move....
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By: pete
Aug 26, 2017
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'Chris' Thank you for taking the time to submit a 4 star review of your recent experience with our office at St. Ives. Nice to know that you felt they were supportive throughout. I know Katy, Chloe and all of the team will be very pleased to know you have reviewed them. ...
Aug 23,2017
Minithumbup
By: 'Marshall'
Aug 23,2017
1 people found
this helpful
Very good service from start to finish,we were kept up to date throughout the process of purchasing our property....
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Comment on agent fees
N/A
Was this helpful? Yes
By: pete
Aug 26, 2017
View all comments (1)
'Marshall' Thank you for your review. Good to hear that you felt you were offered a good service from start to finish and continually updated. I will make sure the team at St. Ives are aware of your comments. ...
Aug 22,2017
Minithumbup
By: 'G'
Aug 22,2017
1 people found
this helpful
Have used Thomas Morris a couple of times now and would use them again! Very helpful in organising lots of house viewings in one day, thanks to Chloe for showing me round them all that day. Also thankyou to Danielle and Katie for always having time to chat to us and keep us informed of progress....
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Comment on agent fees
Good
Was this helpful? Yes
By: pete
Aug 22, 2017
View all comments (1)
'G' Thank you for your 5 star review of your recent experience through our office at St. Ives. Great to hear that having used us twice previously, you would do so again in future. I will ensure Chloe, Katy and Danielle are aware of your comments and your review. ...
Aug 21,2017
Minithumbup
By: 'Alan & Esther'
Aug 21,2017
1 people found
this helpful
We used Thomas Morris to sell our home and purchase our new home and they were amazing, they were very on the ball and kept us updated at all times. We can't recommend them enough as an estate agents, we felt very supported throughout the whole process. All the staff were professional and friendly at all times and nothing was too much trouble. Very happy all round...
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Comment on agent fees
Agents fee was more then fair considering all they did for us
Was this helpful? Yes
By: pete
Aug 22, 2017
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'Alan & Esther' Thank you for your five star review of our office at St. Ives. Great to hear that you felt they were "very on the ball" and that they were there to support you throughout the whole process. I know Katy and all of her team will be very pleased to hear that you would recommend them to others. ...
Aug 16,2017
Minithumbup
Katy Poore
Caroline Woodall
By: 'Muddy Spaniel'
Aug 16,2017
1 people found
this helpful
Katy and Caroline in particular have worked their socks off trying to get our chain of 7 to get their act together, driving round picking up bits of paper and letting me know every step of the way what was happening. They have been like little rays of sunshine in a tangled mass of stress!!!!...
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Comment on agent fees
Fees are the standard rate of most agent's fees.
Was this helpful? Yes
By: pete
Aug 18, 2017
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'Muddy Spaniel' Thank you for your review. It's great to hear that with such dedication and hard work Katy and Caroline took the stress out of your move. ...
Aug 10,2017
Minithumbup
Katy Poore
By: 'Ian'
Aug 10,2017
1 people found
this helpful
They were very helpful in keeping me up to date with any developments in what was a very long chain that made the process very protracted...
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Was this helpful? Yes
By: pete
Aug 11, 2017
View all comments (1)
'Ian' Thank you for your four star review of your recent purchase through our office in St. Ives. Even though the sale was protracted due to the length of chain, it sounds like Katy kept you informed all the way. ...
Aug 09,2017
Minithumbup
Katy Poore
All staff
By: 'Taleyna'
Aug 09,2017
1 people found
this helpful
We purchased a property for which Thomas Morris was the vendors agent. I found all of the staff I dealt with on the after sales side of things very friendly and helpful. We received lots of updates from Katy who I found a pleasure to deal with....
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Comment on agent fees
n/a
Was this helpful? Yes
By: pete
Aug 10, 2017
View all comments (1)
'Taleyna' Thank you for your kind review of our team at St. Ives. It's great to hear how friendly and helpful you felt they were throughout. I know Katy and all of the team will be delighted to see your review. ...
Aug 07,2017
Minithumbup
Katy Poore
Jemma Woodroff
By: 'J Martin'
Aug 07,2017
1 people found
this helpful
We're very impressed with the service and honesty throughout our purchase. Nothing is too much trouble and everyone we speak to seems to know what's going on which, having worked in the industry, is great! Katy and Jemma have been great throughout, keeping us up to date with any progress and arranging further viewings for us. Would thoroughly recommend....
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Was this helpful? Yes
By: Pete
Aug 08, 2017
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'J Martin' Thank you for your review. It's great to hear that you were impressed with the service throughout but also the honest approach taken by the team at St. Ives. I know Katy and Jemma will both be pleased to hear that you would "thoroughly recommend" them in future. ...
Aug 04,2017
Minithumbup
Elizabeth Bloxham
All staff
By: 'Richard Robinson'
Aug 04,2017
0 people found
this helpful
I was extremely pleased with the service provided by Lizzie and the rest of the team at Thomas Morris in St.Ives. Every effort possible was made to secure a buyer for my house and the suggested sales approach put forward by Lizzie was very successful. I was kept informed at every stage and received regular communication and support in a timely manner. My experience with Thomas Morris could not have been improved upon. They are a very thorough and efficient team in St.Ives....
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Comment on agent fees
The fees are very reasonable given the level of service provided.
Was this helpful? Yes
By: Pete
Aug 07, 2017
View all comments (1)
'Richard Robinson' Thank you for taking the time to submit a review for our office at St. Ives. I know Lizzie and all of the team will be very pleased to hear that you felt the sale approach, communication and overall service was so good. I know they will be delighted to hear that in your opinion "Thomas Morris could not be improved upon." ...
Aug 03,2017
Minithumbup
By: 'alison'
Aug 03,2017
0 people found
this helpful
i would like to say chloe faris was brilliant in communicating with the buyers and i was kept upto date with everything that was going on i would highly recommend her. alison...
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Was this helpful? Yes
By: Pete
Aug 04, 2017
View all comments (1)
'alison' Thank you for taking the time to submit a review for our office at St. Ives. It's nice to hear that Chloe was so good a communicating what was going on throughout your sale. I know Chloe and all of the team will be very pleased to hear that you would highly recommend them in future. ...
Aug 02,2017
Minithumbup
Caroline Woodall
By: 'Damien Snitch'
Aug 02,2017
1 people found
this helpful
When buying a house it's normally a very stressful and drawn out process. But my experience this time due to the great management implemented from Caroline Woodall at the St Ives branch I found it a very smooth and thorough process. I would highly recommend her and Thomas Morris in general for there services....
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Was this helpful? Yes
By: Pete
Aug 02, 2017
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'Damien Snitch' Thank you for your review of your recent purchase through our office at St. Ives. I'm so pleased that Caroline was able to take the stress out of the process and managed to move the everything on smoothly for you. I know Caroline and all of the team at St. Ives will be very pleased to see you have rated them as 5 star. I'm also very pleased to hear that based on this experience you would recommend Thomas Morris to others. ...
Jul 31,2017
Minithumbup
By: 'Karen Varey'
Jul 31,2017
1 people found
this helpful
We have just bought and sold through Thomas Morris and they have been fantastic from start to finish. Despite a few difficulties, the whole team really pulled together to make it all happen for us, particularly Chloe, whose knowledge, support and professionalism was exceptional. Thank you to each and every one of you who helped us buy our forever home....
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Comment on agent fees
No complaints especially as service was so good.
Was this helpful? Yes
By: Pete
Aug 01, 2017
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'Karen Varey' Great to hear that you have finally secured your "forever home" with the help and assistance of our team at St. Ives. It's very pleasing to hear that you felt Chloe's knowledge, support and professionalism was exceptional throughout. I know all of the team at St. Ives will be very pleased to see you review. ...
Jul 31,2017
Minithumbup
Elizabeth Bloxham
By: 'A. WRIGHT'
Jul 31,2017
1 people found
this helpful
Having purchased my house through the St Ives branch and completed this month, I was extremely satisfied with the service received from all staff members, I mainly dealt with Elizabeth and Chloe and appreciate their professionalism throughout the months. 5 stars all round...
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Was this helpful? Yes
By: Pete
Aug 01, 2017
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'A. WRIGHT' Thank you for taking the time to submit a review and thank you on behalf of Elizabeth and Chloe for your 5 star rating. I know both ladies will be very pleased to hear how professional they were throughout your purchase. ...
Jul 31,2017
Minithumbup
By: 'Mr/s Mills'
Jul 31,2017
1 people found
this helpful
We have just sold our property through Thomas Morris and the service we have received throughout the process has been outstanding. We have been kept updated at all times. It is clear that the team at the St Ives office work really well and efficiently together. We would recommend Thomas Morris in St Ives....
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Aug 01, 2017
View all comments (1)
'Mr/s Mills' Thank you for taking the time to write a review of your recent experience whilst selling with our office at St. Ives. Great to hear that they kept you well informed throughout. A good to see that you felt the whole office works so well together. I know Simon and all of the team will be very pleased to see your review and even more pleased to hear that you would recommend them to others. ...
Jul 28,2017
Minithumbup
Katy Poore
By: 'Mrs SR'
Jul 28,2017
1 people found
this helpful
I would high recommend Katy Poore at Thomas Morris. Her knowledge and experience made the selling of my property very easy to me. I was constantly kept up to speed with the various stages of the house sale and couldn't thank Katy enough for her support. As a first time seller of a property I am very much looking forward to using Thomas Morris's services for all future purchases....
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Comment on agent fees
Extremely competitive.
Was this helpful? Yes
By: Pete
Jul 28, 2017
View all comments (1)
'Mrs SR' Thank you for taking the time to submit a review on this site. I know Katy always makes an effort to ensure the levels of service she and her team offer are always to the highest possible standards. It's good to hear that you look forward to dealing with Thomas Morris at St. Ives again in the future. ...
Jul 23,2017
Minithumbup
By: 'Natalie Browne'
Jul 23,2017
1 people found
this helpful
We bought our new home through Thomas Morris. Chloe was extremely helpful and kept us up to date with the progress of the sale. We would definitely recommend buying a property with TM. Thank you so much!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Jul 26, 2017
View all comments (1)
'Natalie Browne' Thank you for taking the time to write a review for Chooe and the team at our office in St. Ives. It's nice to hear that Chloe was always able to update you throughout the purchase. I know Chloe will be very pleased to hear that you would recommend others to use Thomas Morris. ...
Jul 21,2017
Minithumbup
By: 'Adrian Leah'
Jul 21,2017
2 people found
this helpful
Exceptional service. Simon was very helpful in providing valuations and responding to further questions; in particular relating to post sale matters. I was impressed with the speed in which these issues were dealt with and the detail of response....
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By: Pete
Jul 22, 2017
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'Adrian Leah' Thank you for your review. It's good to hear that you were so impressed with the speed at which any issues were dealt with. I know Simon and all of the team at St. Ives will be very pleased to see your review, ...
Jul 08,2017
Minithumbup
Jemma Woodroff
By: 'Dina'
Jul 08,2017
2 people found
this helpful
I was very happy with the attention and service I received from Th. Morris, and particularly from Jemma Woodroff, during a very difficult and lengthy sale....
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Comment on agent fees
I have no knowledge of agents' fees
Was this helpful? Yes
By: Simon
Jul 09, 2017
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Hi Dina, Thanks for your comments. Im glad that Jemma and the team looked after you! ...
Jul 07,2017
Minithumbup
Dan Attfield
By: 'EML'
Jul 07,2017
1 people found
this helpful
Thomas Morris have been a fantastic estate agent to use for the sale of our property. From our first valuation with Dan, through to the negotiations and latter stages with Chloe (who has been super supportive and helpful), their service has been excellent. I would also like to mention how helpful the other member of the St Ives office have been when we have called in with queries. I would highly recommend Thomas Morris!...
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Was this helpful? Yes
By: Simon
Jul 09, 2017
View all comments (1)
Dear EML, Thank you for taking the time to post your thoughts on this site. As you have indicated, it really is a team effort - and the team at St.Ives certainly know how to support clients like yourself to achieve the right objective. ...
Jun 29,2017
Minithumbup
All staff
By: 'Lisa Bowen'
Jun 29,2017
1 people found
this helpful
I can not thank the staff at Thomas Morris St Ives enough for their help and support with the sale of our house. They handled the sale with care and professionalism; which at times was very difficult with the chain breaking several times. But we have now exchanged and about to start a new chapter in our lives. Thank you...
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Comment on agent fees
Reasonable ... obviously seems expensive compared to online estate agents but you don't get the same level of service (ie you get what you pay for)
Was this helpful? Yes
By: Pete
Jun 30, 2017
View all comments (1)
Lisa Bowen Thank you for taking the time to write a review of your recent experience with our St. Ives office. Its nice to hear that all of the team handled the sale with professionalism and care. I know Katy and all of her team will be very pleased to see your comments. ...
Areas covered
  • PE27
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,700
  • Max: £2,400,000

Letting
  • Min: £0
  • Max: £0

TPOS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 5 0 249 1 141 1 12 0
Katy Poore Katy Poore
Branch manager
136 reviews

About Katy No description set View full profile
Jacky Austin Jacky Austin
Administrator
2 reviews

About Jacky No description set View full profile
Kevin Thomas Kevin Thomas
Director
13 reviews

About Kevin No description set View full profile
Elizabeth Bloxham Elizabeth Bloxham
Property Consultant
16 reviews

About Elizabeth No description set View full profile
Wendy Oldfield - upload your photo Wendy Oldfield
Property Consultant
2 reviews

About Wendy No description set View full profile
Danielle Thordal Danielle Thordal
Property Consultant
30 reviews

About Danielle No description set View full profile
Jemma Woodroff Jemma Woodroff
Sales Progressor
46 reviews

About Jemma No description set View full profile
Dan Attfield Dan Attfield
Assistant Branch Manager
12 reviews

About Dan No description set View full profile
Jackie Cornwell Jackie Cornwell
Property Consultant
0 reviews

About Jackie No description set View full profile
Sue Turner - upload your photo Sue Turner
Property Consultant
0 reviews

About Sue No description set View full profile
All staff - upload your photo All staff
8 reviews

About All No description set View full profile
Katie Pore - upload your photo Katie Pore
2 reviews

About Katie No description set View full profile
Caroline Woodall Caroline Woodall
3 reviews

About Caroline No description set View full profile

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Fees

No fees set.
Last updated at 12:07 PM 14/09/2017 by Justyna Ferra

Complaints Procedure

No procedure set.
Last updated at 12:07 PM 14/09/2017 by Justyna Ferra

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