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Thomas Morris

24-26 Crown Street St Ives
Cambridgeshire
PE27 5AB

01480 468066

“ Best Estate Agents... ”

May 22,2018
Minithumbup
By: 'Raju'
May 22,2018
0 people found
this helpful
I have been buying houses for 30 years. This is the only agent that trusted did not hassle me and provided a professional service. Always happy smiling and could not do enough for you. I give them 5 stars highly recommended them and will use them again. ...
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“ Disappointed with level of service... ”

May 17,2018
Minithumbdown
By: 'tim'
May 17,2018
0 people found
this helpful
At the start of the process actually getting the house to market & TM doing an open day for us was fine. Where the chain of events leads me is with the conveyancing team. There was limited communication although TM was more than aware our ...
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Comment on agent fees
To be honest over priced for the service provided. I am using a different company that are much cheaper and to be honest they are on it.
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“ Excellent... ”

May 13,2018
Minithumbup
By: 'Heather'
May 13,2018
0 people found
this helpful
Excellent service throughout. It was our first time buying a house and through all your help you made it so easy. We felt we could ring up at any time. And no question was a silly question. Thank you for all of your help from ...
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Comment on agent fees
Great
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“ Successful Sale... ”

May 13,2018
Minithumbup
By: 'Frankie'
May 13,2018
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this helpful
Everyone on the ball and worked tirelessly to drive through the sale, even when buyers withdrew, as quickly as possible and at the right price. Good at following up all aspects of the process and, when needed, offered me valuable advice....
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Comment on agent fees
Good value.
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“ excellent... ”

May 08,2018
Minithumbup
By: 'Maria'
May 08,2018
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this helpful
Very helpful helped sort out our exchange problems always willing to help us with any issues kept us informed regularly....
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“ Communication - Simply the Best!... ”

May 04,2018
Minithumbup
By: 'Richard & Sally Bertioli'
May 04,2018
0 people found
this helpful
From the word 'go' everyone was extremely helpful. Whoever answered the phone dealt with your query quickly, and when they had rung you it was followed up with an email. We were surprised at the great communication and were very impressed, its not something that ...
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Comment on agent fees
We were happy!
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“ Worked hard, generally effective, some room for improvement... ”

May 01,2018
Minithumbup
By: 'RM'
May 01,2018
0 people found
this helpful
For this executor sale (of a house initially tenanted then vacant) the branch manager and several members of staff did a lot of work over 6 months to show it to potential buyers. In a slightly difficult market these efforts were eventually successful at a reasonable ...
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Comment on agent fees
Reasonable in the circumstances considering the work involved when there was no seller in residence
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“ Completely satisfied... ”

Apr 29,2018
Minithumbup
By: 'Sandra Thompson'
Apr 29,2018
0 people found
this helpful
. Thomas Morris conveyancing working with Thomas Morris St. Ives was a seamless experience. All staff involved including Mandy Baker at Peterborough, Rebecca,, Dan, all office staff and those already mentioned worked hard to make my sale and purchase possible within a tight time frame. All ...
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Comment on agent fees
For excellent service, very reasonable
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“ Excellent... ”

Apr 28,2018
Minithumbup
By: 'Kirsty and Adam'
Apr 28,2018
0 people found
this helpful
Justyna helped us purchase our first home. She was brilliant at explaining the process and answers our many questions. I felt complete confidence in her throughout every stage of the process and we were kept well up to date with any developments. I can't ...
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Comment on agent fees
The fees were worth every penny.
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“ Great team and very helpful in buying my first home... ”

Apr 26,2018
Minithumbup
By: 'George cook'
Apr 26,2018
0 people found
this helpful
Rebecca and Danielle were very helpful in the purchase of my first home. They went out of their way with viewings and information on the property and how to help me purchase my first home. Overall experience from the whole office was good and very ...
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Comment on agent fees
They were very helpful.
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“ Excellent professional service... ”

Apr 24,2018
Minithumbup
By: 'Gemma'
Apr 24,2018
0 people found
this helpful
From start to finish all staff provided us with a professional service and worked hard to sell our property at the best possible price within a good timescale considering the market and timing we chose to list it. In addition to those mentioned above we ...
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“ Exceptional service!... ”

Apr 23,2018
Minithumbup
By: 'Emma Jordan'
Apr 23,2018
0 people found
this helpful
Katy has provided exceptional service, communication has been great, always keeping me updated responding quickly to phone calls and emails. The whole team are knowledgeable and friendly, I would definitely recommend Thomas Morris to others!...
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“ Excellent... ”

Apr 16,2018
Minithumbup
By: 'Helen'
Apr 16,2018
0 people found
this helpful
We had great service from Thomas Morris. Pro-active approach and very quick to respond to any queries. They took the stress out of selling our home which we can't thank them enough for!...
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Comment on agent fees
Good
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By: pete
Apr 21, 2018
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'Helen' Thank you so much for taking the time to review the service you received from our office in St. Ives. It's good to hear that they took the stress out of the move for you. I know Lizzie and all of the team will be happy to see this review. ...

“ First class friendly service... ”

Apr 11,2018
Minithumbup
By: 'Sue'
Apr 11,2018
0 people found
this helpful
Lizzie was the first contact was very helpful, thoughtful and understanding from the first meeting. (We were selling my elderly mother's house which was a difficult and emotional time). The team appeared enthusiastic and friendly and continued to keep us informed at every step. ...
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Comment on agent fees
Nothing to compare recently
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By: pete
Apr 21, 2018
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'Sue' Thank you for your review of the sale of your mothers property through our office in St. Ives. I great to know that you felt they were thoughtful and understanding. I know Lizzie, Danielle and all the team will appreciate your comments. ...

“ Helpful staff... ”

Apr 10,2018
Minithumbup
By: 'Oaklands'
Apr 10,2018
0 people found
this helpful
Very helpful at all times, answered all questions quickly. Visits all sorted out without fuss, so we could sort out some building quotes. Even after the sale, they have stayed in touch to help with moving in process....
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By: pete
Apr 21, 2018
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'Oaklands' Great to hear that the team at St. Ives were always on hand to answer any questions you had quickly throughout the purchase of your property. I know Katy and Danielle will be very pleased to read this review. ...

“ Outstanding Service... ”

Apr 04,2018
Minithumbup
By: 'Sharon Adam'
Apr 04,2018
0 people found
this helpful
Katy has provided exceptional service far exceeding expectations. Communication has been excellent throughout and I have felt a valued customer at all times. I would have no hesitation in recommending Thomas Morris to anyone at all. Kind regards Sharon...
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By: pete
Apr 21, 2018
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'Sharon Adam' Thanks for your five star review. Great to hear that you felt the service was exceptional and that it exceeded your expectations. I know Katy will be delighted to hear your comments. ...

“ Fabulous !!... ”

Apr 03,2018
Minithumbup
By: 'Mark'
Apr 03,2018
0 people found
this helpful
As a landlord I have bought and let properties through the Thomas Morris team and I think they are all fabulous! I find them really good to work with and every one of the team instills a real sense of confidence and calm. like I ...
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By: pete
Apr 21, 2018
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'Mark' Great to hear that you both purchase and rent properties through Thomas Morris. It's great to hear that you felt confident with the team. I know the will all really appreciate you finding the time to write them a review. ...

“ Professional service... ”

Mar 31,2018
Minithumbup
By: 'Michael'
Mar 31,2018
0 people found
this helpful
All the team at Thomas morris have been helpful with our search for the perfect house, would recommend their service to anyone...
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Comment on agent fees
Very reasonable
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By: pete
Apr 21, 2018
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'Michael' Thank you for finding the time to write a review for our team at St. Ives. Nice to hear that they were so helpful and that you would recommend their services to others. ...

“ Very good... ”

Mar 30,2018
Minithumbup
By: 'James'
Mar 30,2018
0 people found
this helpful
Very good sold our house for asking price very happy. No hassle and easy to deal with. Justyna was excellent with mortgage also...
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By: pete
Apr 21, 2018
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'James' Thank you for your review. Brilliant to hear that your sale was hassle free and sold at asking price. I know Justyna and the team will be very pleased to see your review. ...

“ Fantastic Service... ”

Mar 30,2018
Minithumbup
By: 'Jake L'
Mar 30,2018
0 people found
this helpful
My first time purchasing a property was made very easy with Becky's support. Her knowledge and customer service made me feel very relaxed and happy....
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Comment on agent fees
Good
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By: pete
Apr 21, 2018
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'Jake L' Thank you for taking the time to write a review of your first purchase through our office in St. Ives. It's great to hear that you felt the support given by Becky made everything easier. I know Becky and all of the team will be pleased to see your comments. ...

“ very helpful staff member... ”

Mar 28,2018
Minithumbup
By: 'Paul Cawston'
Mar 28,2018
0 people found
this helpful
Very friendly knowledgeable staff member,helped me from the beginning to the end. would definitely use Thomas Morris again. many thanks for all your help....
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By: pete
Mar 29, 2018
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'Paul Cawston' Thank you for your review. Great to hear that you felt Danielle was so knowledgeable and that you would use Thomas MOrris again in the future. ...

“ Knowledge and great service... ”

Mar 27,2018
Minithumbup
By: 'Zoey Peace'
Mar 27,2018
0 people found
this helpful
We had quite a complex enquiry and having gone through similar processes before we were delighted with the service, knowledge, advice and guidance we received at Thomas Morris St Ives. So much so that my family who are no longer local have travelled from North ...
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Comment on agent fees
Extremely well priced for the service you receive
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By: pete
Mar 29, 2018
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'Zoey Peace' Thank you so much for your five star review of your recent experience with Justyna at our office in St. Ives. It's great to hear that you family are also keen work with her as well. I know Justyna and all of the team will be delighted to see your review. ...

“ Excellent... ”

Mar 27,2018
Minithumbup
By: 'Miss O'
Mar 27,2018
0 people found
this helpful
Fantastic customer service from start to finish. Katy and her team ensured we received prompt feedback at every stage and we are delighted with the way our purchase was handled. From our inital viewing through to mortgage application the service was incredible and I will ...
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Comment on agent fees
Very good
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By: pete
Mar 29, 2018
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'Miss O' Thank you for your review of your recent purchase through our office St. Ives. Great to hear that you felt you received great customer service from Katy and all of her team. I know they will all be very pleased to see your comments. ...

“ Excellent... ”

Mar 21,2018
Minithumbup
By: 'Stephanie George'
Mar 21,2018
0 people found
this helpful
The service I've had from Thomas Morris has been excellent throughout. They have always gone above and beyond and communication has always been great. I wouldn't hesitate in recommending them to anybody looking to sell their home in a stress free manor....
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By: pete
Mar 29, 2018
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'Stephanie George' Thank you for taking the time to write a review for our office at St. Ives. It's so nice to hear that you felt they went above and beyond for you. I know Lizzie and all of the team will be pleased to hear you will recommend them to others. ...

“ Superb... ”

Mar 21,2018
Minithumbup
By: 'Nick Ingle'
Mar 21,2018
0 people found
this helpful
I would not hesitate in recommending Thomas Morris! They have been excellent with our house sale and made it stress free which is very important when selling a house. Great stuff...
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By: pete
Mar 29, 2018
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'Nick Ingle' Great to hear that you felt the team at St. Ives were excellent and that they took the stress out of selling your property. I know they will be delighted to see your review and know that you would be happy to recommend them to others. Many thanks for finding the time to write a review. ...
Mar 12,2018
Minithumbup
By: 'Alex Harrison'
Mar 12,2018
0 people found
this helpful
I have been dealing with the lettings team throughout the last few months with being the property manager for a client who wanted to use Thomas Morris for the remarketing of around 10-12 properties that were becoming void with a let only service. Ever since ...
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Comment on agent fees
good.
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Mar 08,2018
Minithumbup
By: 'Sarah'
Mar 08,2018
0 people found
this helpful
Becky was great at keeping me updated by my preferred contact method on the outcome of viewings. I was kept informed along each stage of the process. Rebecca did several viewings at my property, she always arrived on time and certainly welcomed people to my ...
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Feb 28,2018
Minithumbup
By: 'MARK WEST'
Feb 28,2018
0 people found
this helpful
HAVE JUST BOUGHT A FLAT THROUGH THEM AND WILL BE LETTING MY PRESENT PROPERTY THROUGH THEM AS WELL I HAVE FOUND ALL THE STAFF FRIENDLY AND VERY HELPFUL...
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Feb 26,2018
Minithumbup
By: 'Hazel'
Feb 26,2018
0 people found
this helpful
Thank you to Jemma for all her help with a 'lengthy' purchase. Jemma went above and beyond to help move the sale along....
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Feb 25,2018
Minithumbup
By: 'MV'
Feb 25,2018
0 people found
this helpful
Helpful once engaged. I cant recall who was dealing with us initially but Danielle was helpful. Need to have more regular updates for customers particularly towards exchange dates....
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Comment on agent fees
Acceptable
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Areas covered
  • PE27
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £4,450
  • Max: £2,400,000

Letting
  • Min: £0
  • Max: £90,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 8 1 291 2 166 1 16 0

Fees

No fees set.
Last updated at 11:13 AM 11/05/2018 by allAgents

Complaints Procedure

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Last updated at 11:13 AM 11/05/2018 by allAgents
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Branch - St Ives, PE27