• Katy Poore
    Katy Poore
  • Kevin Thomas
    Kevin Thomas
  • Dan Attfield
    Dan Attfield
  • Jacky Austin
    Jacky Austin
  • Elizabeth Bloxham
    Elizabeth Bloxham
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    Wendy Oldfield
  • Danielle Thordal
    Danielle Thordal
  • Jemma Woodroff
    Jemma Woodroff
  • Jackie Cornwell
    Jackie Cornwell
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    All staff
  • claim your profile
    Katy Poore
  • Caroline Woodall
    Caroline Woodall
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    Rebecca Francis
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    Becky Hill
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    Hazel Johnson
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    Mandy Woodrow
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    Amie
No description for branch.
Thomas Morris

24-26 Crown Street St Ives
Cambridgeshire
PE27 5AB

01480 468066
Nov 20,2017
Minithumbup
Jemma Woodroff
By: 'Antony Silveira'
Nov 20,2017
0 people found
this helpful
Always helpful, and very knowledgeable. Got back to me very quickly with any updates or queries for our purchase, despite the sellers solicitor seemed to hold the process up....
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Was this helpful? Yes
Nov 14,2017
Minithumbup
Elizabeth Bloxham
By: 'Laura'
Nov 14,2017
1 people found
this helpful
Very helpful and fast with responses to any queries. Professional, friendly and down to earth. Thanks for all your help Lizzie!...
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Was this helpful? Yes
By: pete
Nov 14, 2017
View all comments (1)
'Laura' Thank you for taking the time to submit a four star review of your recent purchase through our office at St. Ives. Great to hear that you felt they were very helpful, professional, friendly and down to earth. I know Lizzie will really appreciate you taking the time to write a review. ...
Nov 14,2017
Minithumbup
All staff
By: 'Mark Cavanagh & Amanda Kent'
Nov 14,2017
0 people found
this helpful
All the staff have been very helpful and kept us up to date with progress as the sale went forward. When we lost our first property they kept an eye out for properties for us that met our needs and we are now looking forward to moving into our property in 2 weeks time. The staff at this branch are excellent and make you feel at home. I would definitely recommend this branch to other people....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 12,2017
Minithumbup
By: 'Peacock & Hearn'
Nov 12,2017
1 people found
this helpful
I cannot just pick one person as Katy all the members of her team that have helped me have been very positive helpful and professional from the valuation visit up to and including exchanging contracts. They have updated me regularly and been keen to discuss any ideas and suggestions. I have spent last 6 months viewing local properties via all the local agents and feel very confident in recommending Thomas Morris St Ives to any prospective Seller or Buyer. I would go to Thomas Morris St Ives ...
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Comment on agent fees
The fees are competitive with other agents however my opinion is all estate agents fees are very expensive for the amount of work involved.
Was this helpful? Yes
By: pete
Nov 13, 2017
View all comments (1)
'Peacock & Hearn' Thank you for taking the time to submit a review of your recent experience selling through our office at St. Ives. It's great to hear that Katy and the team were helpful and positive from the outset. I know they will be delighted to hear that you would be confident in recommending them to others in future. ...
Nov 11,2017
Minithumbup
By: 'Go Johnstone.2a,Sheepfold'
Nov 11,2017
1 people found
this helpful
I found all members of staff at St Ives office dealt with all my enquiries and problems with my purchase in a professional and sympathetic manner....
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Was this helpful? Yes
By: pete
Nov 13, 2017
View all comments (1)
'Go Johnstone.2a,Sheepfold' Thank you for your review of your purchase through our branch in St. Ives. I'm pleased to hear that all of the team were able to deal with your enquiries and assist in overcoming any problems in a sympathetic manner. I know all of the team will really appreciate you taking the time to write them a review. ...
Nov 10,2017
Minithumbup
By: 'Dixie'
Nov 10,2017
0 people found
this helpful
Everyone that we have spoken to have always been very helpful and respectful of our feelings with all the stress involved whether it has been on the telephone or in person....
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Comment on agent fees
As expected
Was this helpful? Yes
By: pete
Nov 14, 2017
View all comments (1)
'Dixie' Great to hear that everyone at St. Ives able to help you with the stresses of selling. I know Katy and all of her team will very much appreciate you taking the time to write a review for them. ...
Nov 09,2017
Minithumbup
All staff
Katy Poore
By: 'Mrs P'
Nov 09,2017
1 people found
this helpful
Had brilliant service from Katy, Dan and all the rest of the team at Thomas Morris in St Ives. It was a very complicated sale of an empty property, and the staff went above and beyond expectations by being present for an inspection by the water company and dropping paperwork at the solicitors for us, meaning we didn't have to take time off work to sort it out....
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Comment on agent fees
Fairly standard for local area
Was this helpful? Yes
By: pete
Nov 10, 2017
View all comments (1)
'Mrs P' Thank you for your review of your recent sale through our office at St. Ives. It's great to hear that although the sale was complicated the team were on hand to help make things happen and save you taking time away from work. I know Katy, Dan and all of the team will be delighted to see you have reviewed them. ...
Nov 08,2017
Minithumbup
Amie
By: 'A meston'
Nov 08,2017
1 people found
this helpful
We have just exchanged after a very long and stressful process. The staff were brilliant, helpful and welcoming every time we went in or spoke to them over the phone. I cannot thank Katy and Justyna enough for always going out of their way to help and for going above and beyond to get information and sort things for us....
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Comment on agent fees
No comment to make really
Was this helpful? Yes
By: pete
Nov 10, 2017
View all comments (1)
'A meston' Thank you for your review of your recent purchase. I sorry to hear that it was at times a stressful process but good to hear that you felt the staff were brilliant and helpful. I know Katy and Justyna will both really appreciate your comments. ...
Nov 07,2017
Minithumbup
Katy Poore
Wendy Oldfield
By: 'Simon'
Nov 07,2017
1 people found
this helpful
Very professional,helped us when our first house fell through,kept us informed all the way through,all the agents were very good many thanks from both of us...
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Comment on agent fees
No fees buying
Was this helpful? Yes
By: pete
Nov 10, 2017
View all comments (1)
'Simon' Thank you for taking the time to write a review for the team at St. Ives. Great to hear that they were able to help you when your first house sale fell through. I know Katy and Wendy will very much appreciate your comments. ...
Nov 01,2017
Minithumbup
Elizabeth Bloxham
By: 'TonyD'
Nov 01,2017
1 people found
this helpful
Elizabeth was always very helpful ,both in keeping us informed and helping us with paperwork and signing paperwork as a witness. She always made us feel welcome and never kept us waiting....
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Was this helpful? Yes
By: pete
Nov 01, 2017
View all comments (1)
'TonyD' Thank you for making time to write a review for our office at St. Ives. It's nice to hear that Elizabeth was always on hand to help out with paperwork and updates throughout your sale. I know Elizabeth and all of the team will be pleased to ready your comments. ...
Oct 31,2017
Minithumbup
Katy Poore
Danielle Thordal
By: 'St Ives Seller'
Oct 31,2017
1 people found
this helpful
Throughout what proved to be a protracted and difficult sale process, Katy and her colleagues at the St Ives office were consistent in maintaining communications with me at all times and doping their level best to ensure I was kept informed and updated on all developments during the transaction. They were always very professional and demonstrated patience and good humour....
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Comment on agent fees
It would be helpful to be able to agree a flat fee that took into account the VAT add ons.
Was this helpful? Yes
By: pete
Nov 01, 2017
View all comments (1)
'St Ives Seller' Thank you for your four star review of your recent sale through the St. Ives office of Thomas Morris. It's good to hear that even though the sale was protracted and difficult the team were always able to update you and ensure you were informed of all developments. I know Katy and Danielle will both appreciate you taking the time to write this review. ...
Oct 30,2017
Minithumbup
Jemma Woodroff
By: 'Daniel clough'
Oct 30,2017
1 people found
this helpful
Really pleased with all experiences. Sold house very quickly and above asking price. Everything handled and organised quickly and without fuss. Can't recommend highly enough!...
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Was this helpful? Yes
By: pete
Oct 31, 2017
View all comments (1)
'Daniel clough' Great to hear that you were very pleased with your recent experience whilst selling through our office at St. Ives. Fantastic that they managed to achieve over your asking price. I know Jemma will be very pleased to hear that you would highly recommend the team again. ...
Oct 23,2017
Minithumbup
Wendy Oldfield
Wendy Oldfield
By: 'Gold star'
Oct 23,2017
1 people found
this helpful
I found Thomas and Morris, so helpful and friendly. They went out of their way to organise everything for us, and were so kind and thoughtful, they really went the extra mile. They brought maps for us to see the area, and spent ages talking things through for us. Cannot recommend them highly enough....
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Was this helpful? Yes
By: pete
Oct 31, 2017
View all comments (1)
'Gold star' Thank you for your Five Star review of your recent experience with our office at St. Ives. It's great to hear that they went that extra mile to help find you your new home. I know Wendy and all of the team will be delighted to see your review. ...
Oct 23,2017
Minithumbup
By: 'Graham'
Oct 23,2017
1 people found
this helpful
When we purchased our house through TM we found viewings were well organised. The staff in the office acted as a team so communications was good and the purchase went smoothly....
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Was this helpful? Yes
By: pete
Oct 31, 2017
View all comments (1)
'Graham' Great to hear that everything went smoothly for you during your recent purchase. I know the team at St. Ives will be very pleased to hear your have taken the time to write them a review. Many thanks. ...
Oct 23,2017
Minithumbup
Danielle Thordal
By: 'Tilley'
Oct 23,2017
1 people found
this helpful
During the purchase of our house, Danielle couldn't have done more. What is usually a very stressful and frustrating time was turned around and the complete opposite. Danielle kept in touch, responded quickly and was always happy to help with any queries. She kept us informed with any updates and was very professional. Having used other agents before and not having a good experience I was very wary of what service we may receive from Thomas Morris. However I was pleasantly surprised and all...
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Was this helpful? Yes
By: pete
Oct 31, 2017
View all comments (1)
'Tilley' Thank you for your review of your recent experience whilst purchasing through our office at St. Ives. It's lovely to hear that although you were expecting it to be a stressful and frustrating experience, the efforts of Danielle and the rest of the members of staff made it a more pleasant and stress free experience than you had expected. ...
Oct 20,2017
Minithumbup
Katy Poore
By: 'Richard'
Oct 20,2017
1 people found
this helpful
We are very impressed by Thomas Morris's performance " excellent, prompt feedback by very personable and efficient personnel " and would be not only more than happy to contract with them again when we are ready but also to recommend you to our friends....
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Comment on agent fees
good
Was this helpful? Yes
By: pete
Oct 31, 2017
View all comments (1)
'Richard' Thank you for taking the time to write a review for our office at St. Ives. It's great to hear how impressed by their performance you were. I know Katy and all of her team will be delighted to hear that you would both use and recommend them in future. ...
Oct 16,2017
Minithumbup
All staff
By: 'Carmen'
Oct 16,2017
1 people found
this helpful
A sincere thank you to all the staff at St Ives Thomas Morris with whom we have had contact. From initially Simon to Katy to Caroline and Danielle. Communication is key and we found that everyone called me back when they said they would when there was a query and would do their utmost to resolve any query. Pleasure to use St Ives Thomas Morris and I would suggest everyone contact them first when thinking of using an agent to sell your house. Thank you....
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Comment on agent fees
They were flexible to negotiate.
Was this helpful? Yes
By: pete
Oct 17, 2017
View all comments (1)
'Carmen' Wow what can I say. Fantastic to hear that you feel everyone should be making contact with our office at St. Ives if they are looking to sell a property. It's great to hear that our communication with you was key to the success of your sale. I know Katy and all of her team will really appreciate your kind comments. ...
Oct 16,2017
Minithumbup
Wendy Oldfield
Katy Poore
By: 'Michael'
Oct 16,2017
1 people found
this helpful
Wendy was able to sell the property at the viewing. Barely stepping foot in the property she was able to tell us what we wanted to hear about the local area, amenities and developments we could barely find anything about on the internet. This knowledge is so overlooked by many estate agents I have been to see. The attention to details really is a selling point, telling me what I need to hear not what she thought I need to hear. Whilst we were unsuccessful in purchasing our dream house this t...
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Was this helpful? Yes
By: pete
Oct 17, 2017
View all comments (1)
'Michael' Thank you so much for taking the time to write a review for our Thomas Morris office at St. Ives. I sorry to hear that the purchase of your dream home did not got to plan, but it is fantastic to see that you appreciated the information and advice about the area and its facilities given by Wendy. I wish you all the best with your property search I know you are in good hands with Katy and Wendy. ...
Oct 14,2017
Minithumbup
Caroline Woodall
Katy Poore
By: 'Extremely satisfied customer.'
Oct 14,2017
1 people found
this helpful
We prepared our house for sale and then left the keys with the Estate Agent to sell it for us whilst we moved abroad. It went on the market on Friday 4th August and was sold the next week for a significant figure above the asking price. From going on the market to completion was 70 days due in no small part to the work of the St Ives office team. Nothing was too much trouble for them, for example, some documentation was required by the solicitors which we had not submitted and on at least two oc...
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Comment on agent fees
No adverse comment - value for money
Was this helpful? Yes
By: pete
Oct 17, 2017
View all comments (1)
'Extremely satisfied customer.' Thank you for your glowing five star review of our office at St. Ives. It's fantastic to hear that they were able to deal with your sale swiftly whilst you ware abroad, with the added bonus of achieving in excess of your asking price. I'm really pleased to hear that based on this experience, you would highly recommend the St. Ives team to others in future. I know Katy and Caroline will be delighted to see your review. ...
Oct 14,2017
Minithumbup
Katy Poore
Jemma Woodroff
By: 'Gaynor Griffiths'
Oct 14,2017
1 people found
this helpful
All the girls in the St Ives branch were so helpful. Nothing was too much trouble, they kept me up to date as the purchase progressed by phone and email. I visited the property many times with the builder and architect and on every occasion there was always someone available to provide access and answer the multitude of questions....
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Was this helpful? Yes
By: pete
Oct 17, 2017
View all comments (1)
'Gaynor Griffiths' Thank you for taking the time to submit a review of your recent experience whilst purchasing through our office at St. Ives. It's great to hear that you felt nothing was too much trouble for the team and that they were always on hand to answer any questions. I know Katy, Jemma and all of the team really appreciate you writing a review. ...
Oct 13,2017
Minithumbup
Katy Poore
By: 'Shardae'
Oct 13,2017
1 people found
this helpful
Excellent communication and very prompt responses. Very friendly and helpful. Made buying the house very straight forward will definitely recommend and looking to use them with our house sale...
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Comment on agent fees
Didn't sell house with them, only bought so no fees where involved
Was this helpful? Yes
By: pete
Oct 17, 2017
View all comments (1)
'Shardae' Great to hear that you felt the communication with our team during your recent purchase was excellent and that helped to make things straight forward. It's nice to hear that you will also be looking to use our office at St. Ives when you come to sell. I know Katy and all of the team would like me to thank you for taking the time to write a review for them. ...
Oct 10,2017
Minithumbup
By: 'Mr & Mrs Melly'
Oct 10,2017
1 people found
this helpful
A team of very helpful and accommodating people. We were only visiting for a short period of time to the area to commence our house hunting and this was taken on board and appointments fitted in to fit in with our short time scale. Nothing was too much trouble. Communication was thorough and the branch worked well as a team to assist us in what we were looking for and also providing financial advice too. I highly recommend this branch. Thank you for all you have done for us....
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Comment on agent fees
The fees are very competitive.
Was this helpful? Yes
By: pete
Oct 11, 2017
View all comments (1)
'Mr & Mrs Melly' Thank you for your kind review of your recent purchase which I know all of the team at St. Ives will appreciate. It's great to hear that even though you were on a tight schedule the team were able to accommodate your requests for viewings. It's nice to hear that they were able to advise on all of our services including financial advice for you as well. I know they will all be delighted to hear that you would highly recommend them again in the future. ...
Oct 10,2017
Minithumbup
Katy Poore
By: 'Philip Quiliam'
Oct 10,2017
1 people found
this helpful
Katy made an appointment with Justyna the Embrace adviser at the St Ives branch. Justyna was thorough with her assessment of our requirements and made a recommendation that was very satisfactory and met all our needs. Dealing with both Justyna and her admin support (Sarah Leach) has been a very good experience and I highly recommend the service....
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Was this helpful? Yes
By: pete
Oct 11, 2017
View all comments (1)
'Philip Quiliam' Thank you for taking the time to write a review of your recent experience with our office at St. Ives and also with our mortgage team at Embrace. Great to hear that Justyna was able to talk you through all of your requirements and that along with Sarah you felt the experience was good. I know they will both be very pleased to hear that you would recommend them to others. ...
Oct 09,2017
Minithumbup
By: 'Michael Adams'
Oct 09,2017
1 people found
this helpful
I found the staff I dealt with very helpful and polite, and patient with my incompetence at house purchasing and general paperwork...
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Comment on agent fees
Good
Was this helpful? Yes
By: pete
Oct 10, 2017
View all comments (1)
'Michael Adams' Thank you so much for taking the time to write a review for our office at St. Ives. It's great to hear that they were on hand to help guide your through and help you with the buying process. I know Katy and all of the team will appreciate your review. ...
Sep 28,2017
Minithumbup
By: 'Eve Redgrave'
Sep 28,2017
1 people found
this helpful
I have purchased through Thomas Morris and they have done above and beyond to get the process pushed through as fast as possible. The kept me updated constantly. Very pleased....
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Was this helpful? Yes
By: pete
Sep 28, 2017
View all comments (1)
'Eve Redgrave' Great to hear that you were very pleased with the levels of service our office at St. Ives provided during your recent purchase. It's good to know that they constantly kept you updated and that you felt they went above and beyond. I know Katy and all of her team will be very pleased to see your review. Thank you for taking the time to write this review for Thomas Morris. ...
Sep 26,2017
Minithumbup
By: 'Bluntisham'
Sep 26,2017
1 people found
this helpful
Couldn't be happier with the service we received from the team in the St.Ives office. We were updated every step of the way, without having to ask and it is fair to say that they went above and beyond in helping us with the final preparations of the sale, especially as we were not living in the area....
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Comment on agent fees
As standard
Was this helpful? Yes
By: pete
Sep 27, 2017
View all comments (1)
'Bluntisham' Thank you for taking the time to write a review for our office at St. Ives. We are always pleased to hear when people say they couldn't be happier with the service they received. I will ensure Katy and her team are aware of your comments. ...
Sep 20,2017
Minithumbup
Caroline Woodall
By: 'Adele'
Sep 20,2017
1 people found
this helpful
Caroline has been dealing with our house proceedings from the very beginning. She has been very professional and prompt throughout, from booking our viewing to sorting out all the bits in between. She has constantly kept us in the know of all stages of purchasing the house. With me and my partner being first time buyers we were unsure of certain parts of the procedure, Caroline was very informative and incredibly helpful throughout. She has made our first house buying experience very smooth sail...
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Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Adele' Thank you for your review. Great to hear that your purchase was smooth and stress free due in the main I sure by the efforts of Caroline in arranging viewings and keeping you updated. I know Caroline and all of the team will really appreciate your comments. ...
Sep 16,2017
Minithumbup
Jemma Woodroff
By: 'Shane'
Sep 16,2017
1 people found
this helpful
Moving house can be very frustrating at times but with the help and constant updates from the staff especially Jemma it was made easier.Jemma was friendly and made you feel like you was their only customer....
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Comment on agent fees
GoodS
Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Shane' Thank you for your review. Great to know that Jemma's constant updates during your purchase ensured that things were made easier and less frustrating. I know she will be very pleased to hear your comments. ...
Sep 15,2017
Minithumbup
Jemma Woodroff
Dan Attfield
By: 'Sue'
Sep 15,2017
1 people found
this helpful
From the outset Thomas Morris have been informative and helpful. From organising viewings, to feedback, to progressing and finally to exchange. An excellent all round service, with particular emphasis on customer service....
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Comment on agent fees
Good - negotiable
Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Sue' Thank you for your four star review of our office at St. Ives during your recent sale. It's good to hear that you felt our all round service in particular the customer service was excellent. I know Jemma, Dan and all of the team will be delighted to see your comments. ...
Sep 15,2017
Minithumbup
Jemma Woodroff
Danielle Thordal
By: 'Victoria'
Sep 15,2017
1 people found
this helpful
As a buyer I found Jemma excellent to deal with and she was a great point of contact to try and ensure that the sale continued to go through....
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Was this helpful? Yes
By: pete
Sep 20, 2017
View all comments (1)
'Victoria' Thank you for taking the time to write a review of your recent experience with our office at St. Ives. Great to hear that you found Jemma excellent to deal with. I will make sure Jemma and the rest of the team are aware of you comments. ...
Areas covered
  • PE27
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £4,450
  • Max: £2,400,000

Letting
  • Min: £0
  • Max: £90,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 1 5 0 261 1 151 1 12 0
Katy Poore Katy Poore
Branch manager
142 reviews

About Katy No description set View full profile
Kevin Thomas Kevin Thomas
Director
13 reviews

About Kevin No description set View full profile
Dan Attfield Dan Attfield
Assistant Branch Manager
12 reviews

About Dan No description set View full profile
Jacky Austin Jacky Austin
Administrator
2 reviews

About Jacky No description set View full profile
Elizabeth Bloxham Elizabeth Bloxham
Property Consultant
18 reviews

About Elizabeth No description set View full profile
Wendy Oldfield Wendy Oldfield
Property Consultant
5 reviews

About Wendy No description set View full profile
Danielle Thordal Danielle Thordal
Property Consultant
32 reviews

About Danielle No description set View full profile
Jemma Woodroff Jemma Woodroff
Sales Progressor
49 reviews

About Jemma No description set View full profile
Jackie Cornwell Jackie Cornwell
Property Consultant
0 reviews

About Jackie No description set View full profile
All staff All staff
11 reviews

About All No description set View full profile
Katy Poore - upload your photo Katy Poore
5 reviews

About Katy No description set View full profile
Caroline Woodall Caroline Woodall
4 reviews

About Caroline No description set View full profile
Rebecca Francis Rebecca Francis
Property Consultant
0 reviews

About Rebecca No description set View full profile
Becky Hill Becky Hill
Property Consultant
0 reviews

About Becky No description set View full profile
Hazel Johnson Hazel Johnson
Property Consultant
0 reviews

About Hazel No description set View full profile
Mandy Woodrow Mandy Woodrow
Property Consultant
0 reviews

About Mandy No description set View full profile
Amie  - upload your photo Amie
1 reviews

About Amie No description set View full profile

Job vacancies

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Fees

No fees set.
Last updated at 12:07 PM 14/09/2017 by Justyna Ferra

Complaints Procedure

No procedure set.
Last updated at 12:07 PM 14/09/2017 by Justyna Ferra

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