• Staff picture
    Kevin
  • Staff picture
    Katy Poore
  • Staff picture
    Dan
  • Staff picture
    Becky
  • Staff picture
    Paul
  • Staff picture
    Jacky
  • Staff picture
    Elizabeth
  • Staff picture
    Danielle
  • Staff picture
    Jackie
  • Staff picture
    Mandy
  • Staff picture
    Justyna
  • Staff picture
    Jemma
Thomas Morris has one of the best estate agent branches in the St Ives. Our office is situated on Crown Street, on the beautiful bank of the Great Ouse river. You can find us in the heart of the old market town where most of St Ives retail businesses are located. Thomas Morris serves property sales and lettings across this Cambridgeshire town and surrounding area.

Why Thomas Morris in St Ives? Read full description...

Our successful estate agent office has been serving the St Ives community since 1996. We believe in emerging ourselves in the local community to understand local property market changes. A big part of our success is being awarded the best estate agent in Cambridgeshire based on client reviews on allAgents. High industry awards have helped us initiate training and development schemes. We believe in motivating our staff and giving them opportunities to build careers with Thomas Morris.
We are members of the Property Ombudsman for independent estate agents. Day to day running of Thomas Morris Estate Agency involves working directly with directors, who have more than 100 years of combined experience in property sales and lettings. We provide a fully personalised service for all of our sales and lettings customers. We have a successful property marketing strategy which involves digital and traditional advertising. This helps us get the maximum exposure for current properties to let and for sale.

St Ives area guide

This small town offers great living spaces and sightseeing opportunities. As a typical old market town, St Ives has a lot of small lanes and winding alleyways to get lost in. The main attraction in the town centre is the very unusual bridge with a chapel. St Ives is perfect for family living with great bus routes to Cambridge for a day out in the Science Park. In addition, there are plenty of good primary and secondary schools and lots of shops, clubs, and societies to cater for any of your hobbies and interests.
Thomas Morris

24-26 Crown Street St Ives
Cambridgeshire
PE27 5AB

01480 468066

“Fabulous...”

Mar 21,2019
Minithumbup
By: 'Theresa Whitmore'
Mar 21,2019
1 people found
this helpful
I cannot recommend Thomas Morris enough. Constant feedback and if they did not know the answer they always got back to me. I was going to nominate individual members of staff but I think the whole team need a pat on the back. I cannot ...
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Comment on agent fees
I did not check the fees in comparison to other agents but I am sure they are competitive
Was this helpful? Yes

“Friendly and communicative...”

Mar 21,2019
Minithumbup
Paul
By: 'JBrill'
Mar 21,2019
1 people found
this helpful
So far, Paul has explained clearly the requirements for going to market and the options available. Has been proactive in sharing information and friendly/supportive when communicating....
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Was this helpful? Yes

“Wren Close...”

Mar 21,2019
Minithumbup
Caroline
By: 'Alex and Katie'
Mar 21,2019
1 people found
this helpful
Caroline was very helpful. She was constantly helping us through the process and updating us all the time on what we needed to do. We were always aware of what was going on, and the communication and care to us was excellent....
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Was this helpful? Yes

“Friendly, open and efficient...”

Mar 19,2019
Minithumbup
Katy Poore
Mandy
By: 'Chris Thornhill'
Mar 19,2019
1 people found
this helpful
I found particularly Katy very helpful and open in assisting and advising and ensuring the process went quickly and efficiently. Always quick in response....
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Pete
Mar 19, 2019
View all comments (1)
'Chris Thornhill' Thank you for taking the time to submit a review of your recent purchase through our office in St. Ives. Great to hear that they dealt with everything quickly and efficiently. I know Katy and Mandy will really appreciate your comments. ...

“Excellent Estate Agent...”

Mar 18,2019
Minithumbup
By: 'Nicola Bundy'
Mar 18,2019
1 people found
this helpful
Thomas Morris have been really helpful, especially Katy Poore the Branch Manager who we mainly dealt with. We really appreciate how hard she tried to get our flat sold and how much she cared. Thomas Morris St. Ives have a team of very helpful friendly ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
By: Pete
Mar 19, 2019
View all comments (1)
'Nicola Bundy' Thanks for finding the time to write a review of your recent sale through our office in St. Ives. So good to hear that you appreciated how much Katy cares about selling your property. I know she will be very pleased to hear that you would recommend her and her team in future. ...

“Paul Blake...”

Mar 14,2019
Minithumbup
Dan
Jacky
By: 'Annette'
Mar 14,2019
1 people found
this helpful
Paul has been excellent. He understands my needs as an elderly person, living alone,for extra support coping with the legalistic forms etc and explaining everything. He has also helped me find workmen to undertake two minor repairs I wanted to do to hand the ...
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Comment on agent fees
I haven't compared fees. I came to your agency due to previous good experience
Was this helpful? Yes
By: Pete
Mar 19, 2019
View all comments (1)
'Annette' Thank you for taking time to write a review of your recent sale through our office at St. Ives. So nice to hear that Paul was on hand to help you through the process. I know he will really appreciate your comments. ...

“Sale of property in St.Ives....”

Mar 13,2019
Minithumbup
By: 'Gill and Nick.'
Mar 13,2019
1 people found
this helpful
Having chosen Thomas Morris to sell our property we were impressed at their professionalism and understanding of the market. We were kept informed at all times of interest in the property, number of viewings and feedback from prospective purchasers. When contacted by different members of ...
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Comment on agent fees
The Agent were prepared to negotiate a mutually acceptable fee.
Was this helpful? Yes
By: Pete
Mar 19, 2019
View all comments (1)
'Gill and Nick.' Thank you so much for taking the time to write a review of your recent sale through the Thomas Morris office in St. Ives. Greatto hear that you were so impressed with their professionalism and market knowledge. I know Katy and all of her team will be very pleased to see your comments. ...

“Very supportive through a complex transaction...”

Mar 02,2019
Minithumbup
Danielle
By: 'MJG79'
Mar 02,2019
1 people found
this helpful
Danielle was professional throughout. Aspects of the sale were complex due to the involvement of a trust fund. Danielle liaised with multiple stakeholders regularly including solicitors, buyer and vendors to keep everyone updated. She was always friendly, patient and polite. Thank you for all your ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Pete
Mar 19, 2019
View all comments (1)
'MJG79' Thank you for your five star review of your recent sale through our office at St. Ives. So good to hear that even though the sale was complex that Danielle was on hand to help keep everyone updated and offer support. I know she will really apprciate you taking the time to write a review. ...

“Exceptional service...”

Mar 01,2019
Minithumbup
Danielle
By: 'Mr and Mrs Jordan'
Mar 01,2019
1 people found
this helpful
After what seemed to be the longest sale and purchase in the history of house sales (through absolutely no fault of Thomas Morris staff), Danielle kept us informed and updated at all times so that we were never out of the loop. This was an ...
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Comment on agent fees
Certainly earned with this sale and purchase. A very fair price from the work completed
Was this helpful? Yes

“Really dedicated staff...”

Feb 27,2019
Minithumbup
Katy Poore
By: 'Hels'
Feb 27,2019
1 people found
this helpful
All the staff who dealt with the sale of our house were professional, friendly and helpful. We were really impressed with how proactive they were in selling our property and did their best to achieve a successful sale....
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Comment on agent fees
Fair
Was this helpful? Yes

“16 Harrier Close...”

Feb 26,2019
Minithumbup
Justyna
By: 'Adam B'
Feb 26,2019
1 people found
this helpful
Excellent service provided by Justyna. Very clear and concise with all queries. I would not hesitate to recommend her services to anyone who is looking to take out their first mortgage or looking to remortgage....
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Was this helpful? Yes

“Good...”

Feb 26,2019
Minithumbup
By: 'NA'
Feb 26,2019
0 people found
this helpful
Staff were very welcoming and inviting. Staff were very helpful during our visit. Always dealt with all phone calls professionally and returned calls very promptly. Very good advise given by staff. Made process very smooth....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Team...”

Feb 26,2019
Minithumbup
By: '136 Ramsey'
Feb 26,2019
0 people found
this helpful
All staff members of Thomas Morris, St Ives were excellent in the sale of my property. It was handled professionally and quickly....
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Was this helpful? Yes

“Excellent Service...”

Feb 22,2019
Minithumbup
Justyna
Katy Poore
By: 'Jenni'
Feb 22,2019
1 people found
this helpful
Katy and Justyna have been incredibly helpful throughout the purchase of our house. As first time buyers, my partner and I weren't going into the purchase with any experience or much knowledge. However, Katy and Justyna have been patient with all our questions and have ...
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Comment on agent fees
Don't have any experience with Agent's Fees to be able to compare to but they seem fair
Was this helpful? Yes
By: Pete
Feb 22, 2019
View all comments (1)
'Jenni' Thank you for your five star review of the purchase of your first home through our office in St. Ives. Great to hear that Katy and Justyna were on hand to help you through. Good to hear that they made it a stress free move for you. ...

“Fabulous...”

Feb 22,2019
Minithumbup
Justyna
By: 'Courtney'
Feb 22,2019
1 people found
this helpful
Amazing service. Very friendly, very understanding and great in helping us jnderstand it all. Managed to get us a great mortgage. Very happy 😊...
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Comment on agent fees
Very affordable
Was this helpful? Yes
By: Pete
Feb 22, 2019
View all comments (1)
'Courtney' Thank you for taking the time to write a review for Justyna at our office in St. Ives. Great to her that she got you such a good mortgage deal. ...

“World class agent...”

Feb 20,2019
Minithumbup
Dan
Paul
By: 'Tony morris'
Feb 20,2019
1 people found
this helpful
Dan and Paul are how I would describe world class agents. Their level of service is impeccable and they genuinely care about their customers...
read full review
Comment on agent fees
Their fees are expensive, yet I understand why: They’re worth it
Was this helpful? Yes
By: Pete
Feb 22, 2019
View all comments (1)
'Tony morris' Thank you so much for taking the time to write a review of your recent experience with our office in St. Ives. Amazing to hear that you felt the service Dan and Paul offered was world class. I know they will really appreciate your comments. ...

“Really pleased with the professional service and the speedy result in letting my property. Katy is very helpful and I found she had a great manner....”

Feb 07,2019
Minithumbup
Katy Poore
By: 'Russell Jackson'
Feb 07,2019
2 people found
this helpful
Katy was very helpful and dealt with any issues promptly. The property was let extremely quickly, this was great news for me....
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Was this helpful? Yes
By: Pete
Feb 07, 2019
View all comments (1)
'Russell Jackson' Thank you for taking the time to write a review. Great to hear that Katy managed to let your property so quickly. ...

“Wood End...”

Feb 06,2019
Minithumbup
Becky
Danielle
By: 'Mr&Mrs Potter'
Feb 06,2019
1 people found
this helpful
All members of staff helping us were very efficient when replying to our emails and telephone calls. Communication was excellent. We felt the staff were very keen to pursue prospects when we were trying to sell our house..very sales orientated, which was reassuring for ...
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Comment on agent fees
Competitive but not the cheapest offer.
Was this helpful? Yes
By: Pete
Feb 07, 2019
View all comments (1)
'Mr&Mrs Potter' Thank you for your five star review of our team at St. Ives. Great to hear that you felt all of the staff were so efficient. I know Becky and Danielle will be very pleased to see your comments. ...

“House Sale & Purchase...”

Feb 05,2019
Minithumbup
By: 'Skylark'
Feb 05,2019
1 people found
this helpful
Thomas Morris provided a very prompt and informative service that offered everything that we needed to ensure our sale/purchase went through as smoothly possible. It was in no small part, down to Thomas Morris that a normally stressful experience became a very straightforward transaction....
read full review
Comment on agent fees
For the Service offered, we feel the fee's were very fair.
Was this helpful? Yes
By: Pete
Feb 06, 2019
View all comments (1)
'Skylark' Thank you so much for your review of your recent sale and purchase through our office at St. Ives. Great to hear that they were able to take the stress out of the process for you. ...

“Excellent Communication...”

Feb 04,2019
Minithumbup
Jemma
By: 'L Whitsey'
Feb 04,2019
1 people found
this helpful
Thank you to all at Thomas Morris, those that showed us around the properties and supported with our questions, but especially Jemma. Jemma really helped to progress the house purchase along, communicating with all parties and keeping everyone informed along the way....
read full review
Comment on agent fees
N/a
Was this helpful? Yes
By: Pete
Feb 06, 2019
View all comments (1)
'L Whitsey' Thank you for taking the time to write a five star review of your recent experience with our team at St. Ives. Good to hear that you felt they supported you and kept you so well informed. I know Jemma and all of the team will be very pleased to read your review. ...

“Sale & Purchase...”

Jan 19,2019
Minithumbup
Paul
Katy Poore
By: 'Mark White'
Jan 19,2019
1 people found
this helpful
We found the whole team at the St. Ives branch very helpful and friendly. A special thanks to Paul for the excellent service relating to the sale of our house and to Katie for purchase of our new home....
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Comment on agent fees
The fees were not dissimilar to other agents but were a little higher than what their main competitor offered. When we approached Thomas Morris about this they were happy to match their competitors fees, we were pleased with this and therefore chose to use Thomas Morris as the staff we had met at Thomas Morris were more approachable and generally seemed a better bunch!
Was this helpful? Yes
By: Pete
Jan 29, 2019
View all comments (1)
'Mark White' Thank you for making time to write a review of your recent sale and purchase through our office in St. Ives. I know Katy and Paul will really appreciate it. ...

“Made the process as easy as possible...”

Jan 19,2019
Minithumbup
Katy Poore
By: 'Cathy'
Jan 19,2019
1 people found
this helpful
I saw the property that we have purchased a long time ago but it was slightly out of price range for us, Katy has always stayed in contact with us and regularly phoned to see if our situation had changed, from a sales perspective (I ...
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Pete
Jan 29, 2019
View all comments (1)
'Cathy' Thank you for taking the time to review your recent purchase with our office in St. Ives. Good to hear that Katy kept in touch on a regular basis and that she helped to make the process easy for you. I know she will be delighted to hear that you would highly recommend them again. ...

“Reliable and experienced...”

Jan 17,2019
Minithumbup
By: 'Nick and Sarah'
Jan 17,2019
1 people found
this helpful
We found them helpful, efficient and reliable. Well informed and returned calls quickly. The only thing was that we did not have a designated agent but they did record information which was available to all in the office...
read full review
Was this helpful? Yes
By: Pete
Jan 29, 2019
View all comments (1)
'Nick and Sarah' Thank you for writing a review of your recent purchase through our office in St. Ives. Good to hear that you felt they were helpful, efficient and reliable. I know all of the team will be pleased to hear your comments. ...

“BEWARE OF THIS LETTING AGENT AND THEIR LANDLORDS...”

Jan 14,2019
Minithumbdown
By: 'Nick Murphy'
Jan 14,2019
0 people found
this helpful
I have had the misfortune to rent 9 Woodlands Court in St Ives from. Thomas Morris Letting agents. What a shocking experience it has turned out to be, all is excellent in the sales team in the office in crown street but once they have your ...
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Comment on agent fees
horrendous
Was this helpful? Yes
By: Simon Bradbury
Jan 14, 2019
View all comments (1)
Hi Mr Murphy, As I've mentioned before, we genuinely appreciate feedback even when it is less than complimentary as in this instance. Having spoken with the team directly I understand that, in accordance with instructions from the landlord, the matter has been referred to the Tenancy Deposit Scheme for adjudication. I am sure you appreciate that we always act in accordance with instructions from the landlord. ...

“Thomas Morris In St Ives Cambridgeshire. An outstanding estate agent that goes above and beyond....”

Jan 14,2019
Minithumbup
Katy Poore
By: 'Trish Carlisle'
Jan 14,2019
0 people found
this helpful
Katy Poore has set a new standard in estate agency. Understanding our needs better than we did, Katy marketed our property, using a professional photographer at no cost to us, she showed our home in its best light. Katy showed prospective buyers around and gave ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Jan 14, 2019
View all comments (1)
'Trish Carlisle' Thank you so much for your glowing review of your recent sale through our office at St. Ives. It's great to hear that in your opinion Katy has set a new standard in estate agency. I know she will be absolutely delighted to hear your comments. ...

“Buying a property...”

Jan 09,2019
Minithumbup
Becky
By: 'Ayesha'
Jan 09,2019
1 people found
this helpful
Becky has been great throughout this process, its been very difficult but she ensured that she acted in both our interests at all times. Thank you so much for the support through out this process....
read full review
Was this helpful? Yes
By: Pete
Jan 09, 2019
View all comments (1)
'Ayesha' Thank you for your four star review for our office at St. Ives. Good to know that Becky looked after you throughout and helped you through a difficult purchase. I know she will be pleased to see your comments. ...

“Very helpful...”

Jan 09,2019
Minithumbup
By: 'Karin'
Jan 09,2019
1 people found
this helpful
Katy and the team kept us updated throughout the process and we always felt Katy represented our best interests when dealing with potential purchasers. Katy was honest and professional, but also kind and supportive towards us and our circumstances....
read full review
Comment on agent fees
Very fair
Was this helpful? Yes
By: Pete
Jan 09, 2019
View all comments (1)
'Karin' Thank you for your five star review of our St. Ives office. Great to hear that you felt Katy represented you so well. I know Katy and all of the team will really appreciate you finding the time to write a review. ...

“Prompt Professional, and supportive...”

Jan 08,2019
Minithumbup
Caroline
Becky
By: 'Rebecca Moore'
Jan 08,2019
1 people found
this helpful
We found TM supported us throughout our house move. Caroline and Becky ensured we always felt in the loop with their fantastic communication. Katy was extremely helpful in helping us with the last part of our exchange, and we are very grateful for everything. We ...
read full review
Comment on agent fees
Dan Attfield valued our house professionally and we thought the fees were a very fair price for the service we received.
Was this helpful? Yes
By: Pete
Jan 09, 2019
View all comments (1)
'Rebecca Moore' Thank you for taking the time to write a review of your recent sale through our office at St. Ives. Great to hear again that the team kept you in the loop on what was happening throughout. I know Caroline, Becky and Katy will be delighted to know that you would recommend them again in future. ...

“Service...”

Jan 05,2019
Minithumbup
By: 'RaceJunkie'
Jan 05,2019
1 people found
this helpful
Great Service and always welcoming. Fees were fair and the service I received reflected this. Justyna also provided the assistance i needed when applying for our new mortgage. Overall Thomas Morris were extremely professional and I would recommend them to anyone looking to purchase or ...
read full review
Comment on agent fees
Agent fees are fair.
Was this helpful? Yes
By: Pete
Jan 09, 2019
View all comments (1)
'RaceJunkie' Thank you for making the time to write a review of your recent dealings with our office in St. Ives. Good to hear that you felt our service reflected the fees we charge. I know Justyna and all of the team will be pleased to hear that you would recommend them to others. ...

“Efficient, professional and great product...”

Jan 04,2019
Minithumbup
By: 'Zoey Peace and Marcus Rees'
Jan 04,2019
1 people found
this helpful
Justyna and Jane completed our mortgage for us quickly and efficiently. Even after we had to pull out of a previous sale and then with a change in borrowing amount and circumstances they prioritised us to make sure we didn't lose the house. Finding us ...
read full review
Comment on agent fees
Worth every penny and highly competitive
Was this helpful? Yes
By: Pete
Jan 09, 2019
View all comments (1)
'Zoey Peace and Marcus Rees' Thank you for taking the time to write a review of your recent dealings with our office at St. Ives. Great to hear that Justyna and Jane were able to get everything in place in time. ...
Areas covered
  • PE27
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £4,450
  • Max: £4,250,000

Letting
  • Min: £0
  • Max: £90,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 1 11 2 343 2 188 2 33 0
Staff picture Kevin
(15)

Staff picture Katy Poore
(193)

Staff picture Dan
(23)

Staff picture Becky
(13)

Staff picture Paul
(9)

Staff picture Jacky
(5)

Staff picture Elizabeth
(30)

Staff picture Danielle
(54)

Staff picture Jackie
(1)

Staff picture Mandy
(1)

Staff picture Justyna
(23)

Staff picture Jemma
(1)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:13 AM 11/05/2018 by allAgents

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Branch - St Ives, PE27

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