• Katy Poore
    Katy Poore
  • Simon Burdett
    Simon Burdett
  • Jacky Austin
    Jacky Austin
  • Kevin Thomas
    Kevin Thomas
  • Elizabeth Bloxham
    Elizabeth Bloxham
  • upload your photo
    sue dighton
  • claim your profile
    Wendy Oldfield
  • Chloe Faris
    Chloe Faris
  • Danielle Thordal
    Danielle Thordal
  • Jemma Woodroff
    Jemma Woodroff
  • Dan Attfield
    Dan Attfield
  • Jackie Cornwell
    Jackie Cornwell
  • claim your profile
    Sue Turner
  • claim your profile
    All staff
  • claim your profile
    Robert Arnold
  • claim your profile
    Katie Pore
No description for branch.
Thomas Morris

24-26 Crown Street St Ives
Cambridgeshire
PE27 5AB

01480 468066
Jun 28,2017
Minithumbup
Katy Poore
By:
Jun 28,2017
1 people found
this helpful
We have sold a property with Katy in the past and received a great service throughout the transaction... we never felt the need to chase for updates as she was very attentive. When viewing homes that we've been looking to buy I have always been very impressed with her high level of service. She is very thorough and listens carefully to your wants and needs from a home. She always seems to be able to go that extra mile and demonstrated that with her knowledge about each property and I would have...
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Comment on agent fees
the fees seem to be fair and competitive.
Was this helpful? Yes
By: Pete
Jun 29, 2017
'Will.F' Good to hear that having dealt with Katy and our St. Ives office in the past, you would use Thomas Morris again this time. It's fantastic to hear that you were again impressed by the high level of service we offered. I know Katy and all of the team will be very pleased to hear that you would be happy to recommend them to others in the future. Many thanks for taking the time to submit a review.
Jun 28,2017
Minithumbup
Elizabeth Bloxham
Katy Poore
By:
Jun 28,2017
1 people found
this helpful
All members of the Thomas Morris team have been completely fantastic. They are all enthusiastic and pro active especially with regards to our sale and purchase. My experience of this agent has been a down to earth and an honest manner along with a positive attitude. Would definitely recommend this local agent....
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Was this helpful? Yes
By: Pete
Jun 29, 2017
'S Wyer' Thank you for your review. It's great to hear that you had such a positive experience with the team. I know Lizzie and Katy will be very pleased to hear how enthusiastic, down to earth and honest you felt they were.
Jun 15,2017
Minithumbup
Katy Poore
All staff
By:
Jun 15,2017
1 people found
this helpful
I've received a very professional and friendly service from all the staff I have dealt with. Communication has been excellent. I would definitely use them again....
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Jun 15, 2017
View all comments (1)
'Belinda braybrooke' Many thanks for taking the time to write a review for our team at St. Ives. Good to hear that the service you received was professional and communications was excellent. I know Katy and all of the team will be pleased to hear that you would definitely use them again. ...
Jun 06,2017
Minithumbup
Katie Pore
By:
Jun 06,2017
1 people found
this helpful
Having spent over thirty years in the residential market as an agent home over and latterly an investor I carry the scars of many house moves and sales. This sale tested the patience of a saint and this is why you need to employ an agent that has the skills and experience to see a sale through. We found a buyer soon enough and agreed a sale price the issues we faced were not of our making it was along the chain. The guys at TM communicated along the chain and continued to monitor and overcome se...
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Comment on agent fees
Dont pay less than 1% plus vat it's a false economy. Get the right agent.
Was this helpful? Yes
By: Pete
Jun 08, 2017
View all comments (1)
'Robin King' Thank you for taking the time to write a review. It's good to hear that you felt you could trust Katy and her team at St. Ives completely with your move. I know everyone will be very pleased to hear your comments. ...
Jun 05,2017
Minithumbup
Simon Burdett
Danielle Thordal
By:
Jun 05,2017
1 people found
this helpful
All round great communication with solid advice. We are also enjoying a very positive experience in purchasing a property too....
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Was this helpful? Yes
By: Pete
Jun 08, 2017
View all comments (1)
'Colin' Great to hear that you felt you received good advice and had good communications throughout your sale. Nice to hear that you are also having an equally positive experience with your purchase. I know Simon and Danielle will be most pleased to see your review. Many thanks for taking the time to write. ...
Jun 02,2017
Minithumbup
Chloe Faris
By:
Jun 02,2017
1 people found
this helpful
With a complicated chain to manage, Chloe kept things moving and kept us in the picture. She was always bright and cheerful. She was approachable and willing to go the extra mile. She took an interest in the complexities of our purchase and dealt with our concerns as best she could. She responded quickly to emails and phone messages. Others in the branch communicated well with her so that we felt our situation was known....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Pete
Jun 08, 2017
View all comments (1)
'David Farnell' Thank you for taking the time to submit a review. Great to hear that Chloe managed a complicated chain and always kept you informed. I know Chloe and all of the team at St. Ives will be very pleased to see your comments. ...
Jun 01,2017
Minithumbup
Jemma Woodroff
By:
Jun 01,2017
1 people found
this helpful
We are so grateful to all the staff. From the day our property was listed, to the day of completion, we are very happy with the service. We were kept informed, which minimised the stress throughout the entire process. We used their mortgage service and conveyencing also. We were surprised at the level of contact and thoroughness. From finding the right mortgage to completing all the enquiries until our move date. Thank you to ALL the staff!!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Jun 08, 2017
View all comments (1)
'Kesh' Thank you so much for taking the time to write a review for the team at St. Ives. It's fantastic to hear that you were so well looked after throughout the process. I know Jemma and all the team will be very pleased to see your comments. ...
Jun 01,2017
Minithumbup
Chloe Faris
Jemma Woodroff
By:
Jun 01,2017
1 people found
this helpful
Full of energy, great at passing on information and kept us informed every step of the way, easy to deal with and a great bunch of people. Although I have selected the 2 that saw the sale through, Dan Atfield and the rest of the team all worked hard to see the sale of the house through!...
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Comment on agent fees
Good fees and good presentation of fees.
Was this helpful? Yes
By: Pete
Jun 08, 2017
View all comments (1)
'Anthony Gouldthorp' Thankyou for your kind review of your recent sale through our office in St. Ives. It's great to hear that you were so well informed throughout the process. I know Chloe, Jemma and Dan will all be very pleased to see your review. ...
May 31,2017
Minithumbup
Chloe Faris
By:
May 31,2017
1 people found
this helpful
Chloe has been excellent throughout the entire process, communicating regularly with me, my solicitor and up and down the chain, she carried out a lot of hard work in the back ground so I didn't have to! Would absolutely use again....
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Comment on agent fees
Fee's were reasonable
Was this helpful? Yes
By: Pete
Jun 01, 2017
View all comments (1)
'Phil' Thank you for taking the time to write a review. Great to hear that Chloe was continually in communication with all parties involved throughout your sale process. I know she will be very pleased to hear that you would use Thomas Morris again in the future. ...
May 30,2017
Minithumbup
Katy Poore
By:
May 30,2017
1 people found
this helpful
We have completed today on the purchase of the house we have been renting for 10 years. Thomas Morris and in particular Katy were amazing from start to end with her professionalism and knowledge helping us achieve this amazing goal for my wife and i....
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Was this helpful? Yes
By: Pete
May 31, 2017
View all comments (1)
'Rich and T' Great to hear that you felt Katy and our team at St. Ives were amazing throughout your purchase. I know Katy will be very pleased to read your comments. Many thanks for taking the time to submit this review. ...
May 29,2017
Minithumbup
Katy Poore
By:
May 29,2017
1 people found
this helpful
Very helpful and communicative when required, really tried to help however they could to getting my sale through and keeping me in the know....
read full review
Comment on agent fees
Pretty much as standard as I would expect the fees to be
Was this helpful? Yes
By: Pete
May 30, 2017
View all comments (1)
'Simon' Thank you for taking the time to write a review of your sale through our office at St. Ives and thank you for letting us know how helpful and communicative they were. I know Katy and all of her team will be very pleased to see your review. ...
May 29,2017
Minithumbup
By:
May 29,2017
1 people found
this helpful
Very pleased friendly polite team excellent customer service skills great people brilliant communication updated info every step of the way...
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Was this helpful? Yes
By: Pete
May 30, 2017
View all comments (1)
'Ashley' Thank you for your comments. Great to hear that you felt the team at St. Ives were friendly, communicated well and offered you excellent customer service. I know everybody at the office will be very pleased to see your review. ...
May 26,2017
Minithumbup
Chloe Faris
By:
May 26,2017
1 people found
this helpful
I recently sold my property through Thomas Morris and over all this was stress free and a seamless experience. Chloe Farris has been fantastic and has helped me through every stage of my sale. I believe strongly in giving great customer service and Chloe lived up to my expectation. She was always happy to help and answer any questions I may have had. She managed my expectations well and nothing was ever to much trouble. She kept me informed along the way, chased other parties when necessary and ...
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Was this helpful? Yes
By: Pete
May 26, 2017
View all comments (1)
'Jamie' Thank you for your review of your recent sale through our office at St. Ives. Great to hear that Chloe offered fantastic customer service and made the overall process a stress free and seamless experience. I know Chloe and all of the team at St. Ives will be very pleased to read your comments. ...
May 26,2017
Minithumbup
Katy Poore
Chloe Faris
By:
May 26,2017
1 people found
this helpful
My partner and I recently sold our property with Thomas Morris in St Ives. We couldn't have wished for a better service. Katy, Chloe and the whole team were wonderful from start to finish. They worked tirelessly to sell our property, always available at the end of the phone and in branch to help us through the process. Katy and Chloe went above and beyond to assist us in every possible way and always with good humour and understanding. At every stage we received a genuinely personal service, fro...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
May 26, 2017
View all comments (1)
'I. Jeffs' Thanks for your review of the St. Ives office of Thomas Morris. Good to hear that you felt they were wonderful from start to finish and that you received a genuinely professional service. I know Katy and Chloe will be very pleased to hear your kind comments. I know they will be pleased to hear that you would recommend them in future. ...
May 26,2017
Minithumbup
Chloe Faris
Jemma Woodroff
By:
May 26,2017
1 people found
this helpful
Chloe and Jemma worked hard to get a property I was purchasing through to exchange. Dealing with the vendors solicitors and my solicitor to chase things through when at times it seemed like we were getting nowhere. Although they were working for the vendors and not for me directly, I would not hesitate to recommend them....
read full review
Comment on agent fees
I was a purchaser
Was this helpful? Yes
By: Pete
May 30, 2017
View all comments (1)
'Very professional' Thank you for your review. It's often said that once a sale is agreed the hard work starts in making sure the sale gets through smoothly to exchange and completion, which by the sounds of it is what Chloe and Jemma managed to do. I know they will both be very pleased to see your comments and review. It's great to hear that you would not hesitate to recommend us again in future. ...
May 24,2017
Minithumbup
Elizabeth Bloxham
Chloe Faris
By:
May 24,2017
1 people found
this helpful
Good prompt service. Followed up when necessary. Had it not been for the team following up on my mortgage application the buying process would have been further delayed. Thanks to all at TM St Ives....
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Was this helpful? Yes
By: Pete
May 26, 2017
View all comments (1)
'Don W' Thank you fro your review. Good to hear that the team followed up on things to ensure there were no delays. I know Elizabeth , Chloe and all the team will appreciate your review. ...
May 16,2017
Minithumbup
Katy Poore
Jemma Woodroff
By:
May 16,2017
1 people found
this helpful
Great service kept us updated daily much appreciated at the time , I would recommend this estate agents and Katy and Jenna...
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Comment on agent fees
Good to fair
Was this helpful? Yes
By: Pete
May 26, 2017
View all comments (1)
'D goodrum' Thank you for your review. Good to hear that you felt you received great service from Thomas Morris at St. Ives. I know Katy and Jemma will be very happy to see your review. ...
Apr 28,2017
Minithumbup
Katy Poore
Chloe Faris
By:
Apr 28,2017
1 people found
this helpful
Excellent service - kept me up to date whole way through! Worked so hard to ensure we found perfect home! Would highly recommend!! Thanks Katy and team at Thomas Morris St Ives!...
read full review
Comment on agent fees
Fair and reasonably priced
Was this helpful? Yes
By: Pete
Apr 28, 2017
View all comments (1)
'Tanina' Thank you for submitting a review of our office at St. Ives I know the whole team will appreciate it. It's fantastic to hear that Katy worked so hard to find you your perfect home. I know they will all be very pleased to hear that you would highly recommend them in future. ...
Apr 28,2017
Minithumbup
Danielle Thordal
By:
Apr 28,2017
1 people found
this helpful
Danielle was most helpful, and continues to support us through the moving process. Many thanks to her for her cooperation....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Pete
May 04, 2017
View all comments (1)
'James Ingle' Thank you for your review. Good to know that Danielle was most helpful through the moving process and continues with her help and support. I know she will be very pleased to see your review. ...
Apr 28,2017
Minithumbup
Danielle Thordal
By:
Apr 28,2017
1 people found
this helpful
Danielle was incredibly helpful during a very stressful and atypical moving process and I am amazed by how accommodating and smiley she was throughout....
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Comment on agent fees
Satisfactory.
Was this helpful? Yes
By: Pete
May 04, 2017
View all comments (1)
'Tom Elding' Thank you for taking the time to write a review for our office at St. Ives. It's good to hear that Danielle was incredibly helpful during the move. I know she will be very pleased to hear your comments. I sure it will make her smile even more. ...
Apr 28,2017
Minithumbup
Danielle Thordal
By:
Apr 28,2017
1 people found
this helpful
The team at St Ives have been extremely helpful during our stressful move! Danielle especially has been a star throughout and can't thank her enough for all she's done....
read full review
Comment on agent fees
Agent fee's were average for what we expected
Was this helpful? Yes
By: Pete
May 04, 2017
View all comments (1)
'Rampuls' Thank you for taking the time to write a review for our office in St. Ives. It's nice to hear that all of the team were so helpful during the process. I know Danielle will be especially pleased to hear your comments. ...
Apr 28,2017
Minithumbup
Simon Burdett
By:
Apr 28,2017
1 people found
this helpful
I took advantage of the Thomas Morris on-line evalutaion service and within 30 minutes of completing the request I received a phone call from Simon. I was keen to impress on him that I had no intention, at this time, to put the property on the market but needed to know its value for future reference. Simon viewed my house a few days later and having returned to his office for guidance provided me with a well considered , realistic, valuation .I was impressed with Simon's professionalism, h...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Pete
May 04, 2017
View all comments (1)
'Martin' Great to hear that you took advantage of our instant online valuation and that Simon was able to make contact with you so quickly. It's good to hear that even though you were not looking to sell your property and only required a valuation Simon was able to supply you with all of the relevant figures. I know he will be very pleased to hear that you have taken the time to review his services. ...
Apr 26,2017
Minithumbup
Elizabeth Bloxham
By:
Apr 26,2017
1 people found
this helpful
We have had Lizzie round to value the property and then again to take the information and photos in preparation for the marketing for the open day. So far we are very impressed with her attitude and efficiency, we feel very positively towards a potential sale as a result of her hard work....
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Was this helpful? Yes
By: Pete
Apr 27, 2017
View all comments (1)
'Parkside' Thank you for taking the time to submit a review of your experience to date with our office at St. Ives. It's good to hear that you feel so positive and that Lizzie has impressed you with her attitude and efficiency. Fingers crossed for your Open Day. ...
Apr 25,2017
Minithumbup
Danielle Thordal
Dan Attfield
By:
Apr 25,2017
1 people found
this helpful
We marketed our property with Thomas Morris in St Ives and our dealings with them were exceptional. They marketed the property professionally and efficiently and all of our dealings with the TM staff were very effective. They conducted viewings and gave us very good feedback immediately afterwards. A special thanks to Dan, Danielle, Lizzie and Katy were were great to deal with. I would recommend TM St Ives to anyone wishing to market their property....
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Was this helpful? Yes
By: Pete
Apr 27, 2017
View all comments (1)
'Graeme M' Thank you for taking the time out to write a review for our team at St. Ives. Great to hear that all of the team were professional and efficient throughout the sale. I know Katy and all of the team at St. Ives will be very pleased to hear that you would recommend them again in future. ...
Apr 20,2017
Minithumbup
Katy Poore
Jemma Woodroff
By:
Apr 20,2017
1 people found
this helpful
Katy and Jemma provided a very professional service. I was updated regularly and I felt very confident that they were doing their upmost to find prospective buyers. Despite my property being atypical and taking longer than usual to reach the exchange position they persevered and arranged a very satisfactory result. Both Katy and Jemma were very approachable, capable and efficient....
read full review
Comment on agent fees
Good fee structure.
Was this helpful? Yes
By: Pete
Apr 21, 2017
View all comments (1)
'Helen' Thank you for your review of the sale of your property through our St. Ives office. I am pleased to hear that you felt that the service you were provided with was professional and it's good to know the communication and updates were good. I know Katy and Jemma will both be very pleased to see your comments. ...
Apr 18,2017
Minithumbup
Simon Burdett
Simon Burdett
By:
Apr 18,2017
1 people found
this helpful
very good service thought. kept in loop from start to finish. highly recommend both the branch and Simon. thank you...
read full review
Comment on agent fees
acceptable fees
Was this helpful? Yes
By: Pete
Apr 19, 2017
View all comments (1)
'Mr P Rust' Thank you for your review of our office at St. Ives. Great to hear that Simon kept you updated from start to finish. I know Simon will be very pleased to hear that you would recommend Thomas Morris to others in future. ...
Apr 14,2017
Minithumbup
Chloe Faris
Katy Poore
By:
Apr 14,2017
1 people found
this helpful
Chloe & Katy we really supportive and passionate in marketing my house. Circumstances changed so I didn't sell in the end however I would recommend and will certainly come back in the future to market my property. Thank you St Ives Team....
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Comment on agent fees
V Good
Was this helpful? Yes
By: Pete
Apr 17, 2017
View all comments (1)
'Darren' Thank you for your review. It's good to hear that even though your circumstances changed and you didn't sell, that the service you received was good enough for you to feel comfortable in recommending Thomas Morris at St. Ives to others in future. I know Katy and Chloe will both appreciate your review and comments. ...
Apr 04,2017
Minithumbup
By:
Apr 04,2017
1 people found
this helpful
Excellent service from all the staff that I dealt with. I was kept fully informed on progress of the sale....
read full review
Was this helpful? Yes
By: Pete Hoare
Apr 05, 2017
View all comments (1)
'Mark Andrews' Thank you for taking the time to write a review. Great to hear that the team at St. Ives provided you with excellent service. ...
Mar 31,2017
Minithumbup
Chloe Faris
Jemma Woodroff
By:
Mar 31,2017
1 people found
this helpful
I have received consistently excellent service and advice all through the selling process. There have been a number of complications with the sale and in each case the staff have been quick to respond to the challenges and positive in their approach. They have listened carefully to my requirements, and those of our buyer, and done their absolute best to ensure that the sale went forward smoothly. Special thanks to Chloe Faris, Jemma Woodroff, Katy Poore and Simon Burdett....
read full review
Comment on agent fees
Fine
Was this helpful? Yes
By: Pete
Mar 31, 2017
View all comments (1)
'Rachel' Thank you for your review of your experience of selling through our office in St. Ives. It's great to hear that you felt the team listened to you and did their best to ensure things went smoothly. I know all of the team will be very pleased to see your comments. ...
Mar 31,2017
Minithumbup
Chloe Faris
Katy Poore
By:
Mar 31,2017
1 people found
this helpful
Even though we didn't sell through Thomas Morris, we bought through them. Our own estate agents after the sale were pretty poor, we constantly had to chase them for updates and in the end decided to by pass them altogether. After speaking with Chloe from Thomas Morris and letting her know about our agents she decided to do the progress chasing for the whole 4 person chain as people further down the chain where also having similar issues with their own agents. She kept myself up to date by both ...
read full review
Comment on agent fees
We didn't sell through Thomas Morris, we only bought so no fees.
Was this helpful? Yes
By: Pete
Mar 31, 2017
View all comments (1)
'Lee' Thank you for taking the time to write a review of your recent purchase through our office in St. Ives. It's a shame to hear that your own agent was poor at keeping you updated, however it seems the efforts of Chloe, Jemma and Katy more than made up for the lack of activity from other agents in the chain. I know all three will be very happy to hear your thoughts. ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,700
  • Max: £2,400,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 5 0 234 1 127 1 11 0
Katy Poore Katy Poore
Branch manager
130 reviews

About Katy No description set View full profile
Simon Burdett Simon Burdett
Senior Property Consultant
33 reviews

About Simon No description set View full profile
Jacky Austin Jacky Austin
Administrator
2 reviews

About Jacky No description set View full profile
Kevin Thomas Kevin Thomas
Director
13 reviews

About Kevin No description set View full profile
Elizabeth Bloxham Elizabeth Bloxham
Property Consultant
14 reviews

About Elizabeth No description set View full profile
sue dighton - no image available sue dighton
Property Consultant
1 reviews

About sue No description set View full profile
Wendy Oldfield - upload your photo Wendy Oldfield
Property Consultant
2 reviews

About Wendy No description set View full profile
Chloe Faris Chloe Faris
Senior Property Consultant
91 reviews

About Chloe No description set View full profile
Danielle Thordal Danielle Thordal
Property Consultant
29 reviews

About Danielle No description set View full profile
Jemma Woodroff Jemma Woodroff
Sales Progressor
41 reviews

About Jemma No description set View full profile
Dan Attfield Dan Attfield
Senior Property Consultant
10 reviews

About Dan No description set View full profile
Jackie Cornwell Jackie Cornwell
Property Consultant
0 reviews

About Jackie No description set View full profile
Sue Turner - upload your photo Sue Turner
Property Consultant
0 reviews

About Sue No description set View full profile
All staff - upload your photo All staff
3 reviews

About All No description set View full profile
Robert Arnold - upload your photo Robert Arnold
Property Consultant
0 reviews

About Robert No description set View full profile
Katie Pore - upload your photo Katie Pore
1 reviews

About Katie No description set View full profile

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Last updated at 4:35 PM 18/02/2015 by allAgents

Complaints Procedure

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Last updated at 4:35 PM 18/02/2015 by allAgents

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