• Katy Poore
    Katy Poore
  • Simon Burdett
    Simon Burdett
  • Jacky Austin
    Jacky Austin
  • Kevin Thomas
    Kevin Thomas
  • Elizabeth Bloxham
    Elizabeth Bloxham
  • upload your photo
    sue dighton
  • claim your profile
    Wendy Oldfield
  • Chloe Faris
    Chloe Faris
  • Danielle Thordal
    Danielle Thordal
  • Jemma Woodroff
    Jemma Woodroff
  • Dan Attfield
    Dan Attfield
  • Jackie Cornwell
    Jackie Cornwell
  • claim your profile
    Sue Turner
  • claim your profile
    All staff
No description for branch.
Thomas Morris

24-26 Crown Street St Ives
Cambridgeshire
PE27 5AB

01480 468066
Apr 28,2017
Minithumbup
Katy Poore
Chloe Faris
By:
Apr 28,2017
0 people found
this helpful
Excellent service - kept me up to date whole way through! Worked so hard to ensure we found perfect home! Would highly recommend!! Thanks Katy and team at Thomas Morris St Ives!...
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Comment on agent fees
Fair and reasonably priced
Was this helpful? Yes
By: Pete
Apr 28, 2017
View all comments (1)
'Tanina' Thank you for submitting a review of our office at St. Ives I know the whole team will appreciate it. It's fantastic to hear that Katy worked so hard to find you your perfect home. I know they will all be very pleased to hear that you would highly recommend them in future. ...
Apr 28,2017
Minithumbup
Danielle Thordal
By:
Apr 28,2017
0 people found
this helpful
Danielle was most helpful, and continues to support us through the moving process. Many thanks to her for her cooperation....
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Comment on agent fees
Good.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Danielle Thordal
By:
Apr 28,2017
0 people found
this helpful
Danielle was incredibly helpful during a very stressful and atypical moving process and I am amazed by how accommodating and smiley she was throughout....
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Comment on agent fees
Satisfactory.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Danielle Thordal
By:
Apr 28,2017
0 people found
this helpful
The team at St Ives have been extremely helpful during our stressful move! Danielle especially has been a star throughout and can't thank her enough for all she's done....
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Comment on agent fees
Agent fee's were average for what we expected
Was this helpful? Yes
Apr 28,2017
Minithumbup
Simon Burdett
By:
Apr 28,2017
0 people found
this helpful
I took advantage of the Thomas Morris on-line evalutaion service and within 30 minutes of completing the request I received a phone call from Simon. I was keen to impress on him that I had no intention, at this time, to put the property on the market but needed to know its value for future reference. Simon viewed my house a few days later and having returned to his office for guidance provided me with a well considered , realistic, valuation .I was impressed with Simon's professionalism, h...
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 26,2017
Minithumbup
Elizabeth Bloxham
By:
Apr 26,2017
0 people found
this helpful
We have had Lizzie round to value the property and then again to take the information and photos in preparation for the marketing for the open day. So far we are very impressed with her attitude and efficiency, we feel very positively towards a potential sale as a result of her hard work....
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Was this helpful? Yes
By: Pete
Apr 27, 2017
View all comments (1)
'Parkside' Thank you for taking the time to submit a review of your experience to date with our office at St. Ives. It's good to hear that you feel so positive and that Lizzie has impressed you with her attitude and efficiency. Fingers crossed for your Open Day. ...
Apr 25,2017
Minithumbup
Danielle Thordal
Dan Attfield
By:
Apr 25,2017
0 people found
this helpful
We marketed our property with Thomas Morris in St Ives and our dealings with them were exceptional. They marketed the property professionally and efficiently and all of our dealings with the TM staff were very effective. They conducted viewings and gave us very good feedback immediately afterwards. A special thanks to Dan, Danielle, Lizzie and Katy were were great to deal with. I would recommend TM St Ives to anyone wishing to market their property....
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Was this helpful? Yes
By: Pete
Apr 27, 2017
View all comments (1)
'Graeme M' Thank you for taking the time out to write a review for our team at St. Ives. Great to hear that all of the team were professional and efficient throughout the sale. I know Katy and all of the team at St. Ives will be very pleased to hear that you would recommend them again in future. ...
Apr 20,2017
Minithumbup
Katy Poore
Jemma Woodroff
By:
Apr 20,2017
0 people found
this helpful
Katy and Jemma provided a very professional service. I was updated regularly and I felt very confident that they were doing their upmost to find prospective buyers. Despite my property being atypical and taking longer than usual to reach the exchange position they persevered and arranged a very satisfactory result. Both Katy and Jemma were very approachable, capable and efficient....
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Comment on agent fees
Good fee structure.
Was this helpful? Yes
By: Pete
Apr 21, 2017
View all comments (1)
'Helen' Thank you for your review of the sale of your property through our St. Ives office. I am pleased to hear that you felt that the service you were provided with was professional and it's good to know the communication and updates were good. I know Katy and Jemma will both be very pleased to see your comments. ...
Apr 18,2017
Minithumbup
Simon Burdett
Simon Burdett
By:
Apr 18,2017
0 people found
this helpful
very good service thought. kept in loop from start to finish. highly recommend both the branch and Simon. thank you...
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Comment on agent fees
acceptable fees
Was this helpful? Yes
By: Pete
Apr 19, 2017
View all comments (1)
'Mr P Rust' Thank you for your review of our office at St. Ives. Great to hear that Simon kept you updated from start to finish. I know Simon will be very pleased to hear that you would recommend Thomas Morris to others in future. ...
Apr 14,2017
Minithumbup
Chloe Faris
Katy Poore
By:
Apr 14,2017
0 people found
this helpful
Chloe & Katy we really supportive and passionate in marketing my house. Circumstances changed so I didn't sell in the end however I would recommend and will certainly come back in the future to market my property. Thank you St Ives Team....
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Comment on agent fees
V Good
Was this helpful? Yes
By: Pete
Apr 17, 2017
View all comments (1)
'Darren' Thank you for your review. It's good to hear that even though your circumstances changed and you didn't sell, that the service you received was good enough for you to feel comfortable in recommending Thomas Morris at St. Ives to others in future. I know Katy and Chloe will both appreciate your review and comments. ...
Apr 04,2017
Minithumbup
By:
Apr 04,2017
0 people found
this helpful
Excellent service from all the staff that I dealt with. I was kept fully informed on progress of the sale....
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Was this helpful? Yes
By: Pete Hoare
Apr 05, 2017
View all comments (1)
'Mark Andrews' Thank you for taking the time to write a review. Great to hear that the team at St. Ives provided you with excellent service. ...
Mar 31,2017
Minithumbup
Chloe Faris
Jemma Woodroff
By:
Mar 31,2017
1 people found
this helpful
I have received consistently excellent service and advice all through the selling process. There have been a number of complications with the sale and in each case the staff have been quick to respond to the challenges and positive in their approach. They have listened carefully to my requirements, and those of our buyer, and done their absolute best to ensure that the sale went forward smoothly. Special thanks to Chloe Faris, Jemma Woodroff, Katy Poore and Simon Burdett....
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Comment on agent fees
Fine
Was this helpful? Yes
By: Pete
Mar 31, 2017
View all comments (1)
'Rachel' Thank you for your review of your experience of selling through our office in St. Ives. It's great to hear that you felt the team listened to you and did their best to ensure things went smoothly. I know all of the team will be very pleased to see your comments. ...
Mar 31,2017
Minithumbup
Chloe Faris
Katy Poore
By:
Mar 31,2017
1 people found
this helpful
Even though we didn't sell through Thomas Morris, we bought through them. Our own estate agents after the sale were pretty poor, we constantly had to chase them for updates and in the end decided to by pass them altogether. After speaking with Chloe from Thomas Morris and letting her know about our agents she decided to do the progress chasing for the whole 4 person chain as people further down the chain where also having similar issues with their own agents. She kept myself up to date by both ...
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Comment on agent fees
We didn't sell through Thomas Morris, we only bought so no fees.
Was this helpful? Yes
By: Pete
Mar 31, 2017
View all comments (1)
'Lee' Thank you for taking the time to write a review of your recent purchase through our office in St. Ives. It's a shame to hear that your own agent was poor at keeping you updated, however it seems the efforts of Chloe, Jemma and Katy more than made up for the lack of activity from other agents in the chain. I know all three will be very happy to hear your thoughts. ...
Mar 31,2017
Minithumbup
Simon Burdett
Katy Poore
By:
Mar 31,2017
1 people found
this helpful
Good management of the negotiations, quick and direct. Follow up calls and offers to deliver items for elderly vendor all appreciated. Could do with being a bit more pro-active in initial communications and updating on progress when things were quiet. Thanks again - Mike...
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Comment on agent fees
Negotiated a fair deal for both parties
Was this helpful? Yes
By: Pete Hoare
Mar 31, 2017
View all comments (1)
'Mike' Thank you for your four star review of the office at St. Ives. Good to hear that you felt the management and negotiations were quick and direct. I have spoken with the Branch Manager about you comment and she would be more than happy to speak to you about this further if you wish. ...
Mar 30,2017
Minithumbup
Katy Poore
Danielle Thordal
By:
Mar 30,2017
1 people found
this helpful
I asked Thomas Morris to come and value my house on the recommendation of a friend and was immediately impressed by Simon the assistant Manager who came across as very knowledgeable and answered all of the questions I had at that stage As a result of this he valued my house at £290K and as it went for £285K it was an accurate one He then visited again to measure up and then published the house details on all of the property portals and it all happened very quickly I want to mention ...
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Comment on agent fees
It was fine as the standard 1% fee all high street agents charge
Was this helpful? Yes
By: Pete Hoare
Mar 30, 2017
View all comments (1)
'Steve Dunlin' Great to hear that you were recommended to Thomas Morris by a friend, and even better to heat that you felt all of the team were knowledgeable and professional. Good to see that Simon gave you such an accurate valuation in the first instance. I know Katy, Danielle and all of the team at St. Ives will be very pleased to see your review of them. Many thanks for taking the time to submit a review. ...
Mar 28,2017
Minithumbup
Chloe Faris
Katy Poore
By:
Mar 28,2017
1 people found
this helpful
Thomas Morris always deliver on customer service and the girls in the office will go above and beyond to deliver. We had a nightmare with the chain below, and Chloe spent hours chasing the chain and provided us with daily updates, no matter the time of the day! Pleasure to work with and will always be our number one agent! highly recommend....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Pete Hoare
Mar 29, 2017
View all comments (1)
'Mr and Mrs Cox' Great to hear that our team at St. Ives always delivered on customer service for you during your recent sale. It's great to hear that Chloe kept you so well updated. I know Katy and all of her team will be very pleased to hear that you will highly recommend them and that you feel they are your number one agents. Thank you very much for taking the time to write a review. ...
Mar 27,2017
Minithumbup
Jemma Woodroff
Danielle Thordal
By:
Mar 27,2017
1 people found
this helpful
We have used Thomas Morris estate agents to manage the sale of over ten houses in last 12 years. A great team, consistently attentive levels of personal service. Proactive, responsive and genuinely good at what they do Highly recommend....
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Comment on agent fees
About what you would expect
Was this helpful? Yes
By: Pete Hoare
Mar 29, 2017
View all comments (1)
'Deb and John Stuart' Thank you for your review of your recent sale through our office at St. Ives. It's fantastic to see a valued client returning to us time and time again, and even better to hear that the level of service is consistently high. I know Jemma, Danielle and all of the team will appreciate your comments. ...
Mar 27,2017
Minithumbup
Chloe Faris
Jemma Woodroff
By:
Mar 27,2017
1 people found
this helpful
I Couldn't of asked for more...... Chloe was brilliant from start to finish. She took control of what was a very difficult chain and went over and above to push the exchange through. The whole team were incredible from Jemma working on her day off to Katy pushing Purplebricks. I can't thank them all enough. Great service!!!...
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Was this helpful? Yes
By: Pete Hoare
Mar 29, 2017
View all comments (1)
'Steve Cox' Great to hear that the team at St. Ives were brilliant from start to finish, and that they took control to ensure the sale kept moving. I know Chloe, Jemma and Katy will all be very pleased to see this review. Thank you for taking the time to write a review for Thomas Morris. ...
Mar 27,2017
Minithumbup
Katy Poore
By:
Mar 27,2017
1 people found
this helpful
I cannot thank Katy enough for her help and assistance when it came to the sale of my property. Her prompt response and impeccable service allowed me to concentrate on the other elements of a house sale. Selling your property can be a very scary and daunting experience, but with Katy's guidance I have felt confident and the entire process was very stress free! Thank you for all of your help and support. I would highly recommend your services to family and friends and will be sure to come back to...
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Comment on agent fees
Fantastic fees for a fantastic service.
Was this helpful? Yes
By: Pete Hoare
Mar 29, 2017
View all comments (1)
'Mrs D' Great to hear that you felt you received impeccable service from Katy during the sale of your property. It's good to hear that she made the process less daunting and scary for you. It's great to hear that based on this experience you would be happy to recommend Thomas Morris to others in the future. Many thanks for taking the time to submit a review. ...
Mar 13,2017
Minithumbup
Katy Poore
Jemma Woodroff
By:
Mar 13,2017
1 people found
this helpful
I have used Thomas Morris, Royston many times but this was my first experience with the St Ives branch. Cannot rate them highly enough. I dealt mainly with Katy and Jemma but every single person I spoke to was always friendly, extremely helpful and courteous. If Katy or Jemma were unavailable when I called I would receive a call back within minutes. Parts of our 'moving journey' were rather tricky and both helped enormously dealing with buyer, seller and solicitors with nothing but pure professi...
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Comment on agent fees
fair enough
Was this helpful? Yes
By: Pete
Mar 14, 2017
View all comments (1)
'Ailsa & Cathy' Thank you for taking the time to send in a review of your latest experience with Thomas Morris this time at our St. Ives office. It's great to hear that all of the team that you dealt with were friendly, helpful and courteous. I'm please that Katy and Jemma were able to assist and help through the tricky parts of the sale. I know all of the team at St. Ives will be very pleased to see your review. ...
Mar 07,2017
Minithumbup
Chloe Faris
Katy Poore
By:
Mar 07,2017
1 people found
this helpful
Massive thank you for helping me exchange and complete so quickly, always happy to answer my calls and talk me through the process, very professional, friendly and sincere....
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Was this helpful? Yes
By: Pete
Mar 07, 2017
View all comments (1)
'Louise' Great to hear that Chloe and Katy were able to help make your purchase complete so quickly. It's good to hear that they were always there to answer your questions and advice you throughout the process. Thank you very much for taking the time to write a review. I know the whole team at St. Ives will be very pleased to see your comments. ...
Mar 07,2017
Minithumbup
Jemma Woodroff
Chloe Faris
By:
Mar 07,2017
2 people found
this helpful
This review is for everyone that works at Thomas Morris.. from start to finish they are always so helpful, efficient and lovely to speak to! Even when things don't go to plan from other parties involved they always do their very best to get it sorted ASAP! Thanks to everyone there for selling my house and be so lovely!...
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Comment on agent fees
Great agent fee!
Was this helpful? Yes
By: Pete
Mar 07, 2017
View all comments (1)
'Kerry' Thank you for your review of the service levels you received from the team at our St. Ives office. It's nice to hear how helpful and efficient you thought they all were. I know they will all be pleased to hear how even when things didn't go to plan you were pleased with how they ensured issues word resolved. ...
Feb 28,2017
Minithumbup
Chloe Faris
By:
Feb 28,2017
1 people found
this helpful
Great service from Chloe during the purchase process, communication was fantastic and very professional at all times. Chloe was willing to deal with all my questions in a timely manner. This was my first time using an Estate Agent but I would definately recommend Thomas Morris....
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Was this helpful? Yes
By: Pete
Mar 01, 2017
View all comments (1)
'Sam' Great to hear that you felt you were given such great service throughout your purchase. It's fantastic to hear that you felt communications with Chloe were good as this is something I know she prides herself on. I know Chloe and all of the team at St. Ives will be very pleased to hear you would recommend them in future. ...
Feb 27,2017
Minithumbup
Chloe Faris
By:
Feb 27,2017
1 people found
this helpful
fantastic service from start to finish. Chloe managed the entire process in an extremely professional and transparent way. Communications have always been spot on. Valuation and sale process extremely well coordinated No hesitation in recommending Copley's for your sale and purchase. many thanks...
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Comment on agent fees
extremely reasonable
Was this helpful? Yes
By: Pete
Feb 28, 2017
View all comments (1)
'david palk' Thank you for your review of your recent experience with our office at St. Ives. It's great to hear that that you felt the service was excellent from start to finish. I know Chloe will be pleased to hear that you felt she handled the process in "an extremely professional and transparent way." ...
Feb 22,2017
Minithumbup
Katy Poore
Jemma Woodroff
By:
Feb 22,2017
0 people found
this helpful
Really helpful people . Kept well informed throughout the process, arranged viewings as requested and all appointments were kept. Purchase progressed as expected without drama. Would not hesitate to recommend their services....
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Was this helpful? Yes
By: Pete
Feb 24, 2017
View all comments (1)
'Happy Purchaser' Thank you for making the effort to write a review of your experience with our office at St. Ives. It's good to hear that your purchase went well, with no drama and that you would recommend the team at St. Ives to others in future. I know Katy and Jemma will both be very pleased to see your comments. ...
Feb 16,2017
Minithumbup
Danielle Thordal
All staff
By:
Feb 16,2017
1 people found
this helpful
From our initial visit by Dan Attfield until completion, Thomas Morris couldn't have done more to make it easier for us. We lost a buyer and had problems with the house chain, legalities and mortgage companies. Danielle Thordal, Chloe Faris and Jemma Woodroff were brilliant. They showed the house to prospective buyers, kept us up to date, chased up everyone necessary, dealt with my tears and were encouraging and kind throughout. Rebecca from Thomas Morris Conveyancing has also been wonderful. O...
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Comment on agent fees
Average!
Was this helpful? Yes
By: Pete
Feb 16, 2017
View all comments (1)
'KatKevMal' Thank you for your review of your recent sale through our office at St. Ives. It looks like you dealt with almost all of the team at St. Ives and it sounds like things were not as straight forward as it could have been. It's good to know that everyone was there to support you every step of the way. I know all of the team will be very pleased to see your review. ...
Feb 16,2017
Minithumbup
Jemma Woodroff
By:
Feb 16,2017
1 people found
this helpful
My purchase of a property in St Ives should have been a seemless smooth and easy transaction. However, due to delays by the solicitors it was getting very drawn out and towards the end I was becoming very frustrated. Jemma could sense this and with my blessing 'took over' the chasing and communication between all parties and was a very competent intermediartry resulting in the property transaction going through with completion 'on time' and as agreed. Thank you for your professional work and I w...
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Comment on agent fees
Not applicable - I was the buyer
Was this helpful? Yes
By: Pete
Feb 16, 2017
View all comments (1)
'Tony Guinness' Thank you for such a great review of your recent purchase through the St. Ives office of Thomas Morris. It's great to hear that Jemma was able to liaise with all parties to ensure that the purchase completed on time. It's great that you appreciated the hard work and effort she put in. I know Jemma and all the team will be delighted to hear that you would highly recommend them to others in future. ...
Feb 15,2017
Minithumbup
Danielle Thordal
By:
Feb 15,2017
1 people found
this helpful
Thomas Morris have been great throughout the purchase process for our new property. They've been available when needed and kept us up to date liaising between us and the vendor....
read full review
Comment on agent fees
they are what they are
Was this helpful? Yes
By: Pete
Feb 16, 2017
View all comments (1)
'Lisa Brooks & Stuart Cooper' It's so nice to hear that you felt the team at Thomas Morris St. Ives have been great throughout your new property purchase. It's good to hear that they kept you so well updated. I'm sure Danielle and all of the team at St. Ives will be very pleased to hear your comments. ...
Feb 15,2017
Minithumbup
Jemma Woodroff
Danielle Thordal
By:
Feb 15,2017
2 people found
this helpful
Thomas Morris have been very professional and helpful throughout the sale of our property. We've never struggled to get hold of them, always returning our calls and always happy to answer our questions. A big thank you to Danielle who did a lot of our viewings and to Jemma who made sure she always kept us up to date on the progress of our sale and worked extra hard to make sure it went smoothly....
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Was this helpful? Yes
By: Pete
Feb 16, 2017
View all comments (1)
'Hannah' Thank you for your review of your recent sale through our office at St. Ives. It's nice to hear that the team were helpful and professional throughout the process. I know Danielle and Jemma will both be very pleased to see your comments. ...
Feb 06,2017
Minithumbup
Chloe Faris
By:
Feb 06,2017
2 people found
this helpful
I have been very impressed with the service above and beyond. Chloe has fought for my sale to amazing ends especially when problems occurred. Chloe would always ring be back if she was unavailable at the time, I am a very nervous person but she would not rest until she knew I understood what had or was happening. A very valuable member of staff that still believes in values of service....
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Comment on agent fees
I have nothing to compare with but I am happy with the fees.
Was this helpful? Yes
By: Pete
Feb 06, 2017
View all comments (1)
'Dave Corbin(p.i.t.a.)' Thank you so much for your review of our St. Ives branch of Thomas Morris. It's great to hear that you felt that Chloe went above and beyond to ensure your sale went through for you. It's great to hear that she was always able to update you and explain things when required. I know she will be very proud to hear your comments as will all of the team at St. Ives. ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,700
  • Max: £2,400,000

Letting
  • Min: £0
  • Max: £0

TPOS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 1 5 0 225 1 120 1 10 0
Katy Poore Katy Poore
Branch manager
125 reviews

About Katy No description set View full profile
Simon Burdett Simon Burdett
Senior Property Consultant
33 reviews

About Simon No description set View full profile
Jacky Austin Jacky Austin
Administrator
2 reviews

About Jacky No description set View full profile
Kevin Thomas Kevin Thomas
Director
13 reviews

About Kevin No description set View full profile
Elizabeth Bloxham Elizabeth Bloxham
Property Consultant
12 reviews

About Elizabeth No description set View full profile
sue dighton - no image available sue dighton
Property Consultant
1 reviews

About sue No description set View full profile
Wendy Oldfield - upload your photo Wendy Oldfield
Property Consultant
2 reviews

About Wendy No description set View full profile
Chloe Faris Chloe Faris
Senior Property Consultant
84 reviews

About Chloe No description set View full profile
Danielle Thordal Danielle Thordal
Property Consultant
28 reviews

About Danielle No description set View full profile
Jemma Woodroff Jemma Woodroff
Sales Progressor
37 reviews

About Jemma No description set View full profile
Dan Attfield Dan Attfield
Senior Property Consultant
10 reviews

About Dan No description set View full profile
Jackie Cornwell Jackie Cornwell
Property Consultant
0 reviews

About Jackie No description set View full profile
Sue Turner - upload your photo Sue Turner
Property Consultant
0 reviews

About Sue No description set View full profile
All staff - upload your photo All staff
2 reviews

About All No description set View full profile

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Fees

No fees set.
Last updated at 4:35 PM 18/02/2015 by allAgents

Complaints Procedure

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Last updated at 4:35 PM 18/02/2015 by allAgents

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