• Staff picture
    Julie
  • Staff picture
    Jemma
  • Staff picture
    Erin
  • Staff picture
    Robert
  • Staff picture
    Declan
No description for branch.
Thomas Morris

6 Melbourn Street Royston
Hertfordshire
SG8 7BZ

01763 243331
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Properties for Sale
Properties to Rent

“First class service...”

Apr 01,2019
Minithumbup
Erin
Robert
By: 'Glenn Rowe'
Apr 01,2019
1 people found
this helpful
We both bought and sold through Thomas Morris in November 2018 (completing in March 2019). Thomas Morris listed our property promptly and professionally. The listing details were professional and accurate. There was a sufficient level of interest, fair number of viewings and we were always provided with ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Apr 15, 2019
View all comments (1)
Glenn Rowe. Thank you so much for submitting such a details review of your recent sale and purchase through our office in Royston. So nice to hear that you felt Robert was very professional and that Erin was amazing in dealing with the solicitors. I know they will both be delighted to hear that you will recommend them to others in future. ...

“Excellent Estate Agents...”

Mar 29,2019
Minithumbup
Robert
Declan
By: 'Christine Williams'
Mar 29,2019
0 people found
this helpful
Excellent service, great communication and all staff really friendly and helpful. Highly recommended. Not one thing to complain about. Would absolutely use them again! Erin was also great but I can't tag more than 2 agents on!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Apr 15, 2019
View all comments (1)
Christine Williams. Thank you very much for your review of your recent sale through our office in Royston. Nice to hear that the team were friendly and helpful and that you would highly recommend them and use them again. I know Erin, Robert and Declan will really appreciate you taking the time to write a review for them. ...

“Service...”

Mar 28,2019
Minithumbup
Robert
Jemma
By: 'Happy customer'
Mar 28,2019
1 people found
this helpful
Robert was involved during the process of selling our house. Always returned calls & went above and beyond ( staying in the office after closing time to call me when he knew I could pick up the call.) Jemma works part time but was conscientious in making ...
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Comment on agent fees
Ok. Not as high as some!
Was this helpful? Yes
By: Pete
Mar 29, 2019
View all comments (1)
Happy customer. Thank you for taking the time to submit a review for our team over at Royston. So good to hear that all of the were on hand to help you through the challenges of your sale. I know Robert, Jemma, Declan and Erin will be very pleased to read your comments. ...

“SUNHILL...”

Mar 27,2019
Minithumbup
By: 'Erin & Harry'
Mar 27,2019
1 people found
this helpful
The team at Thomas Morris were exceptionally helpful throughout the entire move. Very communicative, efficient and easy to talk to....
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Was this helpful? Yes
By: Pete
Mar 28, 2019
View all comments (1)
Erin & Harry Thank you for taking time to submit a review of your recent purchase through our office in Royston. So good to hear that you felt the team were exceptionally helpful throughout the move. I know the whole team will be delighted to hear your comments. ...

“Amazing persistence in ensuring move date was achieved...”

Mar 14,2019
Minithumbup
Erin
By: 'Darren'
Mar 14,2019
1 people found
this helpful
Erin was fantastic in ensuring that our move ran smoothly. Her persistence in getting all parties together to make sure that the move took place was fantastic. She even managed to find us a removal company on the Friday when we moved in on the ...
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Comment on agent fees
Agent fees were as expected
Was this helpful? Yes
By: Pete
Mar 19, 2019
View all comments (1)
'Darren' Thank you for making time to submit a review of your recent experience with our office in Royston. So god to hear that you felt Erin was fantastic and helped things go smoothly. I know she will be delighted to hear that you would recommend her and Thomas Morris to others in future. ...

“Great service...”

Mar 06,2019
Minithumbup
By: 'Hannah Grant'
Mar 06,2019
1 people found
this helpful
We have recently exchanged and we have found the whole experience with Thomas Morris to be great. All of the staff have been so helpful and friendly - always happy to answer questions! The photos and presentation of our house were great and thanks to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Mar 19, 2019
View all comments (1)
'Hannah Grant' Thank you so much for making time to submit a review of your recent sale through our office at Royston. So pleased to hear how well you felt they presented the house for you. I know Erin and all of her team will be delighted to hear that you would recommend them to others. ...

“Excellent service...”

Feb 23,2019
Minithumbup
Erin
By: 'Kylie-Ann'
Feb 23,2019
1 people found
this helpful
Please see written feedback on Thomas Morris Facebook page - as unable to copy onto here They were an Amazing team of people...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Feb 23, 2019
View all comments (1)
'Kylie-Ann' Thanks you for your 5 star review of our Thomas Morris office at Royston. Great to hear that you felt the are an amazing team. I know Erin will really appreciate your comments. ...

“Helpfull...”

Feb 08,2019
Minithumbup
Jemma
By: 'Ann And Phil'
Feb 08,2019
0 people found
this helpful
Jemma was easy to talk to , helpful and kept us informed from the start. We felt she was keen to secure the property for us...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Pete
Feb 22, 2019
View all comments (1)
'Ann And Phil' Thank you for taking the time to write a review of your recent experience in renting through our office in Royston. Great to hear that you felt Jemma was so easy to talk to. ...

“excellent as always...”

Feb 05,2019
Minithumbup
Jemma
Erin
By: 'Dave37'
Feb 05,2019
2 people found
this helpful
A very professional service. Viewing lined up within days and keep up to dater on the progress of the let daily....
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Comment on agent fees
Happy with the fee played for the work completed
Was this helpful? Yes
By: Pete
Feb 06, 2019
View all comments (1)
'Dave37' Thank you for taking the time to write a review for our team at Royston. Great to hear that you felt they offered such a professional service. Jemma and Erin will be delighted to see your comments. ...

“professional and proactive...”

Jan 09,2019
Minithumbup
Julie
Erin
By: 'Tom'
Jan 09,2019
1 people found
this helpful
The team were insistent in ensuring that my purchase went through as quickly as possible, and they kept me informed of all updates....
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Was this helpful? Yes
By: Pete
Jan 09, 2019
View all comments (1)
'Tom' Thank you for submitting a review for our team at the Royston office. It's nice to hear that you felt the team were insistent on help the sale go through quickly. I know Julie and Erin will very much appreciate your comments. ...

“Thank You...”

Jan 08,2019
Minithumbup
Declan
Erin
By: 'Siobhan'
Jan 08,2019
1 people found
this helpful
We really appreciate all the help that Thomas Morris provided to us in the selling of our property. Communication was always spot on and they always kept us up to date during the process which was a huge help....
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Was this helpful? Yes
By: Pete
Jan 09, 2019
View all comments (1)
'Siobhan' Great to hear that you felt the team at Royston were always on hand to keep you updated throughout the process of selling your home. I know Erin and Declan really appreciate your review. ...

“House sale...”

Nov 27,2018
Minithumbup
Robert
By: 'Chris'
Nov 27,2018
2 people found
this helpful
The transaction of the sale was done with much help from all agents & we are very appreciative for this. We would highly recommend yourselves....
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Nov 27, 2018
View all comments (1)
'Chris' Thank you for making the effort to write a review of your recent sale through our office at Royston. I know Robert and all of his team will really appreciate your comments. It's good to hear that you would recommend them to others in the future. ...

“Above excellent...”

Nov 19,2018
Minithumbup
Erin
Declan
By: 'A danny'
Nov 19,2018
1 people found
this helpful
Throughout the two lengthy and fairly convoluted sales processes (we both bought a property and sold a property) all our contact with Thomas Morris was excellent. At no point did we feel disconnected from the process and we were at all times reassured by Thomas ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pete
Nov 20, 2018
View all comments (1)
'A danny' Thank you for finding the time to write a review for our office at Royston. It's great to hear that the teams persistence helped to get the sale through. I know Erin and Declan will both be delighted to see your comments. ...

“Great at keeping me up to date with my purchase...”

Nov 16,2018
Minithumbup
By: 'Kerry F'
Nov 16,2018
1 people found
this helpful
I've purchased my new home which was being sold by Thomas Morris. They are always very courteous and professional in all aspects of interaction, from making the first viewing appointment to a second viewing after the offer was made. Any phone call is followed up ...
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Comment on agent fees
I have not paid fees as a buyer.
Was this helpful? Yes
By: Pete
Nov 20, 2018
View all comments (1)
'Kerry F' Thank you for taking the time to write a review for the Thomas Morris office in Royston. Great to hear that you felt the team were so courteous and professional throughout. I know Erin and her team will be delighted with your review. ...

“Excellent service from the moment we stepped through the door....”

Aug 10,2018
Minithumbup
Julie
Jemma
By: 'Angela Adams'
Aug 10,2018
0 people found
this helpful
I moved from Royston 23 years ago so had no thought about which estate agent would be best to sell my late fathers house. From the moment we walked through their door all of the staff were lovely, professional and compassionate. They kept me informed of ...
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Comment on agent fees
Agents fees were not as high as I had imagined considering the fantastic service we recieved.
Was this helpful? Yes
By: Pete
Aug 23, 2018
View all comments (1)
'Angela Adams' Thank you for finding the time to write a review for our office at Royston. It's lovely to hear that from the moment you first met with the team they were so professional and compassionate. I know Julie and Jemma will be delighted to hear that you would recommend them to others in future. ...

“It is impossible to describe the amazing service provided by ......”

Jan 26,2018
Minithumbup
Julie
By: 'Chris and Gemma Duck'
Jan 26,2018
1 people found
this helpful
It is impossible to describe the amazing service provided by Darren and his team at Thomas Morris in Royston. From the first moment of entering the branch to enquire about buying a home, they were extremely attentive, listed to us and understood exactly what we ...
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Comment on agent fees
Unable to comment as we are buying through them
Was this helpful? Yes
By: pete
Jan 27, 2018
View all comments (1)
'Chris and Gemma Duck' Thank you for your kind review of your recent experience with our team at Royston. It's great to hear that Darren and Julie were able to offer you a different experience to the other agents in the area. I know they will both be delighted to see your 5 star review. Many thanks. ...

“Darren is the sort of guy you want to sell ......”

Jan 03,2018
Minithumbup
By: 'Mr Rose'
Jan 03,2018
2 people found
this helpful
Darren is the sort of guy you want to sell your house. Knowledgable, professional and even thoughtful! He was a pleasure to deal with, he and his team receive 5 stars without doubt!...
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Was this helpful? Yes
By: pete
Jan 15, 2018
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'Mr Rose' Thank you so much for your kind review. It's fantastic to hear that Darren and the team at Royston are to sort of people you want to be helping you sell your home. It's nice to hear that you felt they were so knowledgeable and professional. I know all of the team will appreciate you taking the time to write a review. ...

“Darren and Julie have been brilliant the whole way through ......”

Dec 20,2017
Minithumbup
Julie
By: 'Karen Dodds'
Dec 20,2017
2 people found
this helpful
Darren and Julie have been brilliant the whole way through the sale of my late mums house they made a very difficult time so much easier for us I would deffinatly recommend Thomas Morris 100%. Really friendly helpful people with excellent communication throughout.......
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Comment on agent fees
Good
Was this helpful? Yes
By: pete
Dec 21, 2017
View all comments (1)
'Karen Dodds' Thank you for taking the time to write a review of your recent property sale through our office in Royston. I'm pleased to hear that at a difficult time they were able to offer brilliant service and were always friendly and helpful. It's lovely to her that you would recommend 100% our team again. I know Darren and Julie will very much appreciate your kind comments. ...

“We used Thomas Morris in Royston to buy our present ......”

Oct 20,2017
Minithumbup
Julie
By: 'Jane'
Oct 20,2017
1 people found
this helpful
We used Thomas Morris in Royston to buy our present home they were fantastic with every detail Julie was always available when we needed her. When we came to sell this home we used another agent for personal reasons but Julie kept in touch with ...
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Was this helpful? Yes
By: pete
Oct 31, 2017
View all comments (1)
'Jane' Thank you for your review, it's great to see that although Julie stood to gain nothing from the sale of your property or the purchase of your new home, she was still prepared to offer you professional advice which helped to secure your new property. I know she will be delighted to see your comments. ...

“All members of staff have been extremely helpful in getting ......”

Oct 11,2017
Minithumbup
Jemma
Julie
By: 'Shelley'
Oct 11,2017
1 people found
this helpful
All members of staff have been extremely helpful in getting my sale through as quickly as possible. They have helped with queries and gone that extra step to help and advise the whole way through the sale,...
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Comment on agent fees
Fee seemed fare, but I did not shop around as I would rather stick to a company I have previously used and have a good relationship with.
Was this helpful? Yes
By: pete
Oct 12, 2017
View all comments (1)
'Shelley' Thank you for your review of your recent sale through our office at Royston. Great to hear that all of the team were helpful in assisting with your sale and making sure it went through as quickly as possible. I know Jemma and Julie will both be delighted to read your comments. ...

“Paul visited to value my property and gave sound advice ......”

Aug 12,2017
Minithumbup
Julie
By: 'Tony59'
Aug 12,2017
1 people found
this helpful
Paul visited to value my property and gave sound advice about the market and likely outcome of a possible sale which proved to be spot on....
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Comment on agent fees
Competitive
Was this helpful? Yes
By: pete
Aug 12, 2017
View all comments (1)
'Tony59' Thank you for your review. It's good to hear that the advice you were given was sound and that it resulted in the sale you wanted. I will make sure Julie and Paul are aware of your review. ...

“All three members of staff were very helpful and proactive ......”

Aug 02,2017
Minithumbup
By: 'Mike'
Aug 02,2017
0 people found
this helpful
All three members of staff were very helpful and proactive in ensuring that the sale transaction was satisfactorily concluded. Although staff have their own responsibilities, each of them was aware of the current situation and was able to assist where required....
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Comment on agent fees
Expected for the size of the transaction
Was this helpful? Yes
By: Pete
Aug 03, 2017
View all comments (1)
'Mike' Thank you for your four star review of your recent experience through our office at Royston. It's good to hear that the team were all able to assist you in the sale and were always on hand when required. I know All of the team will be very pleased to see your comments. ...

“My experience with Thomas Morris has been excellent. I bought ......”

May 30,2017
Minithumbup
Julie
By: 'S Gelder'
May 30,2017
2 people found
this helpful
My experience with Thomas Morris has been excellent. I bought my previous property with Thomas Morris Royston and had such professional and efficient customer service, I decided to use them to sell when I was looking to move. Julie in particular is experienced, thorough and ...
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Comment on agent fees
The fees are fair and representative of the local market.
Was this helpful? Yes
By: Pete
May 31, 2017
View all comments (1)
'S Gelder' What can I say. Great to hear that based on your previous experience with our Royston office you chose to use them again this time to sell your home. I know Julie will be very pleased to hear your comments along with the rest of the team. It's fantastic that you would highly recommend them again in the future. Thank you very much for taking the time to submit your review. ...

“Moving can be very stressful, in my situation I am ......”

May 17,2017
Minithumbup
Julie
Jemma
By: 'Sarah B'
May 17,2017
2 people found
this helpful
Moving can be very stressful, in my situation I am buying and selling and luckily I am doing both through Thomas Morris Royston. The whole team have helped make the process stress-free and easy, in particular Julie and Jemma, who work extremely hard to ensure ...
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Comment on agent fees
The fee is very competitive and for me was the best offered at the time of my sell.
Was this helpful? Yes
By: Pete
May 26, 2017
View all comments (1)
'Sarah B' Thank you for taking the time to write a review of your recent sale and purchase through our office at Royston. Good to hear that they helped take the stress out of the move for you. I know Julie and Jemma will both be very pleased to see your comments. ...

“Julie is very informative, stays on top of the entire ......”

May 16,2017
Minithumbup
Julie
By: 'The Robinson's'
May 16,2017
1 people found
this helpful
Julie is very informative, stays on top of the entire process from start to finish. Moving is said to be the most stressful time and having Julie looking after you makes the process less stressful....
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Comment on agent fees
Yeh best thing about the agents fees is 'no sale, no fee' so for what they charge for the work they do it's very good.
Was this helpful? Yes
By: Pete
May 26, 2017
View all comments (1)
'The Robinson's' Thank you for your review. It's brilliant to hear that the efforts of Julie throughout the process enabled you to make your move less stressful than you had expected. I know Julie and all of the team at Royston will be very pleased to see your comments. ...

“We have had contact with all of the agents at ......”

Apr 25,2017
Minithumbup
Julie
By: 'Kiri Sewell'
Apr 25,2017
2 people found
this helpful
We have had contact with all of the agents at this branch but mostly with Julie and Paul. Both have been fantastically helpful and we would not have been able to purchase our house without their help. Their ability to not only organise the viewing ...
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Pete
Apr 27, 2017
View all comments (1)
'Kiri Sewell' Thanks for your review of our Royston office. Great to hear that Julie and Paul were both fantastically helpful, and that they helped you through your purchase. I know they will both be very pleased to hear your comments. Good to see that Ray the mortgage advisor was also excellent. ...

“From the first meeting with Paul Jackson, when he visited ......”

Mar 21,2017
Minithumbup
Julie
Jemma
By: 'Beeholme'
Mar 21,2017
2 people found
this helpful
From the first meeting with Paul Jackson, when he visited the house, we have been very impressed with the professionalism and enthusiastic manner of all of the staff. Nothing has been too much trouble and all difficulties have been dealt with cheerfully and competently. Thank ...
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Comment on agent fees
The fees seem commensurate with the service we received.
Was this helpful? Yes
By: Pete Hoare
Mar 24, 2017
View all comments (1)
'Beeholme' Thank you for your review of your recent sale with our Royston office. Good to know that all of the team dealt with things competently and that nothing was too much trouble. I know Julie, Jemma and Paul will all be very please to hear how professional and enthusiastic they were. ...

“Jemma and Julie, have been brilliant. They have made the ......”

Mar 15,2017
Minithumbup
Jemma
Julie
By: 'Great service'
Mar 15,2017
1 people found
this helpful
Jemma and Julie, have been brilliant. They have made the whole process so much easier for us. We would definitely recommend Thomas Morris to our friends and family....
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Comment on agent fees
They seem to be pretty much the same as other companies in the Royston area.
Was this helpful? Yes
By: Pete
Mar 16, 2017
View all comments (1)
'Great service' I know Jemma and Julie will both be very pleased to hear that you felt they were brilliant and it's great to know that they made the whole process easier for you. It's good to hear that from this experience you would happily recommend Thomas Morris at Royston to family and friends. Thank you very much for taking the time to write a review. ...

“Julie was very helpful throughout the process of selling and ......”

Feb 22,2017
Minithumbup
Julie
By: 'Lesley'
Feb 22,2017
0 people found
this helpful
Julie was very helpful throughout the process of selling and buying our property. Julie kept us informed regularly by email and telephone calls....
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Comment on agent fees
good
Was this helpful? Yes
By: Pete
Feb 24, 2017
View all comments (1)
'Lesley' Thank you for taking the time to write a review. It's great to hear that Julie kept you so well informed throughout the process of selling and buying. I know Julie and all of the team at Royston will be very pleased to hear your comments. ...

“Extremely helpful and really went back and beyond to get ......”

Feb 10,2017
Minithumbup
Julie
Jemma
By: 'Hicks'
Feb 10,2017
3 people found
this helpful
Extremely helpful and really went back and beyond to get this sale done! Even when the chain had problems at the bottom still made sure everything was dealt with daily! Two valuable ladies on the team...
read full review
Comment on agent fees
Good estate agent fees found it was a reasonable fee
Was this helpful? Yes
By: Pete
Feb 14, 2017
View all comments (1)
'Hicks' Thank you for your comments and review of your recent sales experience through our Royston branch. It's good to hear that even though there were problems Julie and Jemma kept you updated on a daily basis. I could not agree more that they are both very valuable members of the Thomas Morris team. ...
Areas covered
  • SG8
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 98% accuracy of agent's sales valuations 100% accuracy of agent's lettings valuations
Price range of properties reviewed
Sales
  • Min: £25,000
  • Max: £415,000

Letting No data

NALS TPOS Sales TPOS Lettings SAGEagent Relocation Agent Network




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 2 0 94 1 45 1 0 0
Staff picture Julie
(49)

Staff picture Jemma
(50)

Staff picture Erin
(30)

Staff picture Robert
(13)

Staff picture Declan
(3)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:17 AM 11/05/2018 by allAgents

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Branch - Royston, SG8

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