99% sales valuation accuracy
93% sales fee satisfaction
No description for branch.
Latest Reviews
12th Oct 2022
reviewed by 'Fay'
2nd Sep 2022
reviewed by 'Mia'
28th Mar 2022
reviewed by 'Lorela'
27th Oct 2021
reviewed by 'L Bell'
26th Oct 2021
reviewed by 'junior'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 93% | £25,000 | £34,000,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 2 | 1 | 120 | 1 | 54 | 1 | 2 | 0 |
Areas covered
- SG8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jan 02,2014
Jan 02,2014
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All through a difficult sale taking nearly 12 months, the fault of the property insurers not TM. Steve and his colleagues treated us as if we were selling a mansion.
We were guided through the various options to sell as the circumstances of the sale changed ...
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Jan 02, 2014
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Dear Sue and Jim
I'm really sorry to hear that it took so long to sell your home but pleased that the Royston team at Thomas Morris were able to help you. Thank you for posting your thoughts and the offer to recommend our services. ...
Dec 27,2013
Dec 27,2013
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We used Thomas Morris and found them to be very helpful and honest. We initially spoke to several agents when considering selling our home and we chose TM because Jeremy was very approachable and didn't blind us with 'sales speil'. We definitely made the right ...
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Jan 02, 2014
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Dear Lauren Billman
Thanks for posting this review and I'm very pleased that the Royston team were able to help you. I’m also pleased that you will use our services again in the future. ...
Dec 23,2013
Dec 23,2013
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They were very honest about the property, (the good AND bad). They helped chase the other parties involved and I always felt well informed. Would have no problems recommending them....
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Dec 24, 2013
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Dear Nick
Thanks for your comments about your dealings with our Royston office and your offer to recommend us - much appreciated. ...
Nov 26,2013
Nov 26,2013
1
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During the selling process we had dealings with all 4 staff members at this branch and we found that they all were extremely helpful and efficient. If ever we requested anything they would come back to us with an answer/update the same day. Towards the ...
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Nov 27, 2013
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Dear 'Brynja Palsdottir'
It's fantastic to hear that you were looked after so well by the staff at Royston. Thank you very much for your review. ...
Nov 21,2013
Nov 21,2013
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We had an excellent service from Thomas Morris in selling my flat and purchasing a new house through them. Firstly, they offered a detailed overview of similar property prices in the area and key UK figures when valuating my property. Steve Thompson was very comprehensive, ...
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Nov 21, 2013
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Dear Carrie and Shaun
I'm interested that our "Open House" worked for you - so many thanks for that feedback. It’s something that they work hard on in our Royston office. Thank you for selling and buying through Thomas Morris -much appreciated ...
Nov 04,2013
Nov 04,2013
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Thomas Morris helped us immensely during our recent purchase. Being first time buyers we were a bit daunted by the whole process. Throughout we were delayed a number of times and professionals further up the chain were not doing their jobs to the best of ...
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Nov 05, 2013
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Dear Ross and Eliza
What an interesting story - thank you. It's very useful to hear about the buying process from the perspective of a real first time buyer and of course I'm really pleased that your experience was such a positive one. I know it sounds a bit corny, but the team at Royston really do care about what they do and are always trying to improve the service that they offer. I’ll make sure that they get to hear about your comments and we look forwa ...
Nov 01,2013
Nov 01,2013
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I am so happy to have chosen Thoms Morris as my purchase estate agent.
From the moment I put my offer in through to exchange, Steve has been keeping me updated along the way keeping me at ease with the progress.
This is my second ...
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Nov 02, 2013
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Dear Highly Recommended
We're so pleased that you're pleased! The staff at Royston really do work hard to make every customer feel like they are "their number one customer" and it's great that they succeeded again in this instance. Thank you for sharing your experience and good luck in your new ...
Oct 18,2013
Oct 18,2013
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I sold my house through Thomas Morris Royston. Right from the start I found them to be professional and polite (without being pushy). We discussed the marketing options for my house and they were kind enough to do my viewings. I was moving out of ...
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Oct 18, 2013
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Dear john kelly
I'm delighted to hear that we were “professional and polite (without being pushy)" and many thanks for letting everyone know through this site! I also appreciate your offer of recommendations in the future as do the team at Huntingdon. ...
Sep 20,2013
Sep 20,2013
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I was very pleased by the way that the Royston Branch conducted the sale of my property and keeping the communication flowing up and down the chain. I would certainly recommend them as they stand head and shoulders above the other Agents in the town. ...
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Sep 21, 2013
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Dear Andrew
It's fantastic that you feel the Royston team are..."head and shoulders above the other Agents in the town". Steve and his colleagues really try hard and it's very generous of you to recognise their efforts in such a public manner. ...
Sep 13,2013
Sep 13,2013
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I chose Thomas Morris to sell my house after using them to buy the property 6 years ago. From the first meeting we have been led through the process in a logical and professional manner, with excellent contact and updates from Steve all the way along. ...
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Sep 13, 2013
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Mr S Brown
Thanks for selecting Thomas Morris again! It's fantastic that all of our departments worked together to achieve the right result for you. I know that the team at Royston work hard to get the whole customer experience right and it looks like they did it again. Thanks for posting your comments. ...
Aug 28,2013
Aug 28,2013
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I have to say that from our very first phone call to Thomas Morris, to getting the "congratulations you've exchanged" phone call, they have been very friendly, extremely professional and above all, very human! I would recommend them, especially Julie to everyone who is looking ...
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Sep 03, 2013
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Dear Lisa Bernard
What a great review- all I can say is thank YOU! ...
Aug 28,2013
Aug 28,2013
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Right from the initial contact, Jeremy gave the impression he knew the house selling business. He had a confidence that gave me the impression that he would sell my property. Indeed after being on the market with other agents for nearly 2 years unsuccessfully, I had ...
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Aug 28, 2013
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Dear Nick
Thank you for sharing your story- I know that everyone at the Royston office will be pleased with what you have to say and it's very kind of you to take the time to make this post.I hope that we can help you again in the future. ...
Aug 27,2013
Aug 27,2013
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Professional and helpful in all areas. Made the sale go through with no stress whatsoever. I would recommend TM to anyone. I would also like to mention Jeremy who's sales pitch at the begining made TM an easy choice. A big thanks to all the ...
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Aug 27, 2013
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Dear J Gumble
I know that the team at Royston will be pleased to see your comments and I have personally passed on your "big thanks". We all appreciate that you've taken the time to post this review. ...
Aug 19,2013
Aug 19,2013
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Thomas Morris maintained a very high level of professional interface throughout the entire sales process, both following my instructions and advising on potential ways forward to promulgate the sale ensuring I secured the optimum price for the property and it sold as quickly as possible, ...
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Aug 19, 2013
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Dear Paul Kitson
Thank you so much for your detailed feedback after your experience with Jemma, Steve and the team at Royston-I'm pleased it all went well for you and have passed your comments back to the branch ...
Aug 16,2013
Aug 16,2013
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from start to finish we were given excellent service. we received regular updates on what was happening all through the sale.
When it came to exchanging contracts we hit some problems with various solicitors, i have to say Jemma was fantastic , i would have had ...
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Aug 17, 2013
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Dear Carol Taylor
Jemma is "my hero†too! Thanks for making the effort to post this review and for your recommendation. ...
Aug 12,2013
Aug 12,2013
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Jemma has been very polite and helpful throughout our Sale process. Any problems or questions that we had, she was always on hand to help resolve them.
We would definately recommend having Jemma as your contact if you are planning on buying/selling a property....
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Aug 15, 2013
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Dear Mrs Webb
I've just spoken with Jemma to pass on your views. I really appreciate that you have taken the time to use this review site and I'm also pleased that you would recommend our services-thanks. ...
Jul 25,2013
Jul 25,2013
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Jemma was outstanding and went above and beyond her duty in every aspect of our house purchase. Helping us out at every stage getting information from solicitors and other agents in what was quite a tricky chain in the end. But this did not phase ...
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Jul 29, 2013
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Dear Ben and Clare Marsden
We really appreciate that you've taken the time to post such a review- thank you. I've passed your thoughts on to the team at Royston who were delighted to hear of your comments. ...
Jul 05,2013
Jul 05,2013
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The staff at Thomas Morris( Royston) Have been fantastic in all aspects re sale of this property. Even with the problems during the sales procedure they were sorted with total expertise and quickly.
When we move on to the next project we will without doubt ...
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Jul 05, 2013
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Dear Barry J Bourner
Thanks for that! I'm sorry to hear that there were problems and glad that they were sorted to your satisfaction by the team ay Royston. I appreciate the fact that you will use us again when the time comes. ...
Jun 26,2013
Jun 26,2013
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I have recently purchased a property using Thomas Morris in Royston; specifically I dealt with Julie Albone. I found Julie to be friendly; helpful; efficient, and thorough in her approach. I am very happy with the professional approach taken by Julie. I was confident throughout ...
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Jun 27, 2013
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Dear S
Thanks! That really is a glowing testimonial for Julie. I’ll pass on your comments to Julie and the team. ...
Jun 25,2013
Jun 25,2013
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Everybody at Thomas Morris have been very helpful & polite. They have kept us informed with all goings-on. They have always returned calls punctually and have provided a fantastic service to us. We have bought and sold and now rented through TM and I would most ...
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Jun 26, 2013
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Dear Leaanne
Thanks for your business and thanks for letting us know your thoughts so publicly-it's very much appreciated. ...
“The overall experience was excellent. Helpful, knowledgeable and very understanding ......”
May 21,2013
May 21,2013
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The overall experience was excellent. Helpful, knowledgeable and very understanding to all aspects of my sale. Julie was very friendly to deal with and a credit to the business...
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May 26, 2013
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Dear Darren W
I am pleased that your experience with our Royston branch was so positive- particularly in respect of yuor dealings with Julie.Thank you. ...
May 21,2013
May 21,2013
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with thanks to all at thomas morris in royston for great service very helpful and freindly kept me informed with how things was moving...
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May 26, 2013
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Dear anthony
A simple and direct review- thank you so much. I'll make sure that the team at Royston are aware. ...
May 13,2013
May 13,2013
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I arranged to meet Steve with a view to selling my property having previously had an appointment
with another agent. Steve was highly professional throughout, he gave me a realistic asking price
for my property, provided clear guidelines to help me through the process, and ...
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May 14, 2013
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Dear Theresa
What a detailed and comprehensive report- thank you. I'm pleased that Steve and the team at Royston "exceeded all expectations" and appreciate your offer to recommend our services. ...
May 10,2013
May 10,2013
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Steve Thompsan, Jeremy Gamble & Jemma Briggs all did a fantastic job in helping buy a house for us. They got us straight in the door as soon as the property came on to the market. We cant thank them enough for all thier time and ...
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May 10, 2013
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Dear Chris & Rebecca
Thanks very much for taking the trouble to review our colleagues at Royston-I'm pleased that you were looked after so well and that you will be recommending us in the future. ...
Apr 30,2013
Apr 30,2013
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Excellent and efficient service. Each member of staff knew the details of our purchase and were always happy to arrange additional viewings throughout the process. Highly recommended....
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May 01, 2013
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Dear Arran
I'm pleased that you were happy with the service you received from the office in Royston and appreciate the "Highly Recommended" comment. Thank you. ...
Apr 30,2013
Apr 30,2013
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I found the service polite and informative, even with the problems with sales falling through with no fault of the estate agent we were back on track quickly....
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May 01, 2013
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Dear Nigel
Thank you so much for your succinct review- I know that the team at Royston will appreciate it. ...
Apr 23,2013
Apr 23,2013
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Royston staff recently dealt with the sale of my house (April 2013) which involved some particularly difficult aspects and needed to be handled with special care and sensitivity. The Royston team (Steve, Jemma, Jeremy and Julie) really stepped up to the mark and handled the sale ...
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Apr 24, 2013
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Dear Mr L F Jones
It's fantastic to hear that the whole team at Royston ..." really stepped up to the mark" for you. I’ve passed on your comments to them and they are very grateful that you took the time to make this post. ...
Apr 19,2013
Apr 19,2013
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Steve was our main contact at Thomas Morris. He was very patient, and very gently and carefully kept the sale on the rails. He seemed to have a sixth sense, always knowing what to do next and when to do it.
All viewings were accompanied ...
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Apr 19, 2013
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Dear Nick Payne
I've just phoned Steve about his "Sixth Sense" but he already knew I was going to do it before I did! Seriously- thanks for letting us know your thoughts in such a public manner. It really is appreciated by all of the team at Royston and we're pleased that you would consider using our services again in the future. ...
Feb 13,2013
Feb 13,2013
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Jeremy and Jemma were both very professional and a pleasure to work with. We went to Thomas Morris as we had bought our previous house with them and so when we wanted to sell we asked them first. They gave us a realistic valuation and ...
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Feb 14, 2013
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Dear Fiona and Chris
It's great to hear that the team at Royston were so helpful-particularly with the kids! I'm delighted that you will be recommending Thomas Morris and I thank you for taking the time and trouble to post your thoughts. ...
Jan 16,2013
Jan 16,2013
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It was a pleasure working with Steve and the rest of his team. They handed over everything to each other so we didn't have to constantly speak to one person.
They couldn't do enough for us and it felt like a really personal service, even ...
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Jan 17, 2013
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Dear Erden Ali
I'm so pleased that you had such a good experience with Steve and the team at Royston. Real "personal service" is so rare nowadays and it's very kind of you to let us know that you appreciated it-thanks. ...
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Last updated at 11:17 AM 11/05/2018 by allAgents
Best Estate Agent in SG8 
