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An international Sales and Lettings Franchise company, we are driven by our key focus on expert quality services for landlords and tenants, and excellent franchise opportunities for people who are keen to develop themselves in the sales and lettings industry. Our company has evolved for over 10 years, and our longevity is built on strong foundations of a core family ethos and a wealth of sales and lettings experience.
Surelet

7 Worcester Street Gloucester
Gloucestershire
GL1 3AJ

01452313313

Sep 09,2016
Minithumbdown
By:
Sep 09,2016
0 people found
this helpful
I agree with other reviews - they are nice and friendly when they show you around but their service after you sign up is shocking. You cannot contact them on the phone - they either don't pick up or when they do they cannot speak to you - they agree to call back but never do. If they need something from you they are on you constantly but if you need them they just delay and delay things with terrible excuse and a real blame culture against their colleagues. They seem to have a very high turn ove...
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Aug 04,2016
Minithumbdown
By:
Aug 04,2016
0 people found
this helpful
I rented via this bunch just over two years ago (only just found this site). Despite the fact I was paying £1000 a month rent, when I had to ring them I was spoken to like something scraped off a shoe by everyone ,including the receptionist! once I left the property they then tried to claim 'damages'. Luckily I had photographs so they had to back off. I would never rent from them again, they are terribly nice when showing you around, once you have paid the deposit however it is a co...
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Jul 29,2016
Minithumbdown
By:
Jul 29,2016
0 people found
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let me start by saying if it was possible i would give this minus stars. On first applying through the agency all seemed to be fairly good, application went through quickly and easily and i was moved in within 2 weeks. However then all the problems started to arise, within a month of moving into the property i noticed that my clothes, the carpet and my bedding was constantly damp or soggy, after emailing and calling for 3 days i finally got a response that someone would be coming round to look ...
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Comment on agent fees
woefully over priced for the service they provide... ‚£105 reference and it took me 3 minutes to fill... entry and exit check costs over ‚£100 in total for a nothing job as they missed everything..
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Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
I have been renting with Surelet for four years now, excellent service and extremely helpful. Steph is always there and her team are very polite and helpful. Would not consider going elsewhere. Thank you all...
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Comment on agent fees
Excellent support and if there are issues they deal with them efficiently and effectively
Was this helpful? Yes
Nov 10,2015
Minithumbdown
By:
Nov 10,2015
1 people found
this helpful
Paid for full management but in over 2 years they never entered the property once . Had tests done that I requseted them not to deal with as I wanted my own traded men's to action but they still went ahead and actioned then sent me the bill. Tenants deposit they tried to pay me as I'm the tennent ah hello I'm landlady . They continued to take rent in full from the tenants after they had left . They lack any service skills and they are con artists be warned...
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Aug 01,2014
Minithumbdown
By:
Aug 01,2014
5 people found
this helpful
DON'T USE SURELET. Surelet is really nice to you before you move in. Once you have moved in they become the worst people to work with, you will have to pay 150 pounds extra in hidden fees before you move in and when you move out. The agents completely ignore every request you make time and time again, whether it is fixing items in the building or you requesting your deposit back. If you want something from them, prepare to wait months and constant nagging and calling before they decide to act....
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Areas covered
  • GL13A
  • GL155
  • DE141
  • SA312
  • NG118
  • GL501
  • HP11L
  • NE231
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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stephanie gratton - upload your photo stephanie gratton
1 reviews

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Last updated at 11:54 AM 03/09/2015 by Hannah Spencer

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Last updated at 11:54 AM 03/09/2015 by Hannah Spencer

Awards won by Surelet, Gloucester GL1 3AJ

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