“Please don't go with this agency even if you ......”
1 Star Review
Sep 07,2023
By:
'Disappointed'
Sep 07,2023
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £1040
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £1040
Postcode: LS2
0
people found
this helpful
Please don't go with this agency even if you are desperate as I was. Awful doesn't even begin to descripe it. Heed the warning of the low reviews. Upon moving into my flat, here is a list of the majority of things wrong with it: ...
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0
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“The initial viewing process and moving in sup......”
2 Star Review
Jul 27,2022
By:
'Emily'
Jul 27,2022
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
4
people found
this helpful
The initial viewing process and moving in support was great. Gave me multiple choices, drove me to all of the places, were very transparent and clear with instructions. It was very quick to move in, though I am shocked at the quality of some of ...
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4
people found
this helpful
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“We have been left for two days and nights wit......”
1 Star Review
Nov 17,2021
By:
'Antzela'
Nov 17,2021
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
1
people found
this helpful
We have been left for two days and nights with a faulty fire alarm going off relentlessly and the concern is that the alarm might thus not be working to protect our property as well as keeping us up all night. Samara not been able ...
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1
people found
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“Nearly impossible to get them out to fix some......”
1 Star Review
Aug 24,2021
By:
'Joe'
Aug 24,2021
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £600
Postcode: LS2
2
people found
this helpful
Nearly impossible to get them out to fix something. Their fees are extortionate, £50 call our charge? £18 to replace a key card for a door? Ridiculous. Moreover my flatmate has to bribe the so called 'handyman' to let him into his flat when he was locked ...
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2
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1 Star Review
Aug 09,2021
By:
'Angry tenant'
Aug 09,2021
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS6
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS6
3
people found
this helpful
Samara informed us on the day we moved in that the washing machine and shower were broken. We found out the previous tenants had reported this 10 days prior, but Samara still took over a month on top of that to fix the issues. The out ...
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3
people found
this helpful
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“Just shut the company down...”
1 Star Review
Jul 13,2021
By:
'Jeremy Ng'
Jul 13,2021
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £433
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £433
Postcode: LS2
0
people found
this helpful
Service is the worst. They are inconsiderate, inefficient, and simply don't care.
It was unnecessarily stressful and horrendous even getting the tenancy signed. No sense of professionalism. It stupefies me how a company like this can still stay running....
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0
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“0 stars avoid like the plague Shockingly bad......”
1 Star Review
May 31,2021
By:
'Seul'
May 31,2021
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
1
people found
this helpful
0 stars avoid like the plague
Shockingly bad experience with samara
Tenants have no protection
They will charge you at every possible opportunity. Even those issues which the landlord is obliged to sort. They will charge you hundreds of pounds and when there is something to ...
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1
people found
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“Samara were very good letting agents. They ha......”
5 Star Review
Apr 01,2021
By:
'Lola'
Apr 01,2021
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: ML7
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: ML7
0
people found
this helpful
Samara were very good letting agents. They handled all of the problems we had reported very quickly and were very helpful. They are reasonably priced and the flat was in very good condition....
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0
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“The maintenance service is really poor....”
1 Star Review
Aug 30,2020
By:
'María'
Aug 30,2020
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS6
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS6
1
people found
this helpful
The maintenance service is really poor. Despite the fact I have reported a problem with the fire alarm that is going off once and again. The company did not even respond to any of my emails. And what it is worse, the alarm is going ...
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1
people found
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“IF I COULD GIVE THEM 0 START I WILL. ABSOLUTE......”
1 Star Review
Jul 07,2020
By:
'ANU'
Jul 07,2020
Branch: Leeds, 207 Clarendon Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (Prospective customer)
Postcode: LS2
1
people found
this helpful
IF I COULD GIVE THEM 0 START I WILL. ABSOLUTE JOKE, WORKERS ARE NOT PROFESSIONALS. I FEEL SORRY FOR THE OWNER OF THIS BUISNESS....
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1
people found
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“Do not use this agency, the are an absolute j......”
1 Star Review
Jun 30,2020
By:
'AW'
Jun 30,2020
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: LS6
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LS6
4
people found
this helpful
Do not use this agency, the are an absolute joke. They will screw you over in any way that they can! You have been warned....
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4
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“1.the agent deducted my deposit 57.6 pounds w......”
1 Star Review
Oct 13,2019
By:
'H'
Oct 13,2019
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
1
people found
this helpful
1.the agent deducted my deposit 57.6 pounds without clear reasons. i sent them email to ask why and got the reply as the flat did not meet their cleaning standard. when i asked for cleaning standard and cleaning receipt (as they stated they charged me because ...
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1
people found
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“The worst experience with any letting agency ......”
1 Star Review
Aug 06,2019
By:
'Chloe'
Aug 06,2019
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £559
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £559
Postcode: LS2
2
people found
this helpful
The worst experience with any letting agency I have ever dealt with. Firstly, I agree with the majority of reviews left on this site, they are just out to exploit tenants (mainly because they are students) and take as much money as possible.
The staff ...
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2
people found
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“By far, the most exploitative Letting agency ......”
1 Star Review
Jun 29,2019
By:
'Waqar'
Jun 29,2019
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £367
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £367
Postcode: LS2
3
people found
this helpful
By far, the most exploitative Letting agency I have had the displeasure to have dealt with.
Since most of Samara's clientele are students, they find themselves bending laws.
1. I was once locked out of my flat and called the emergency line, they came after 6 hours ...
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3
people found
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1 Star Review
May 02,2019
By:
'Anon'
May 02,2019
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS6
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS6
4
people found
this helpful
I was interested in a flat share that Samara had. The property was beautiful but I noticed all 6 of the prior tenants were leaving there contract which was already a red flag not to mention they were significantly late to the viewing despite me calling ...
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Comment on agent fees
Make you pay the admin fee before you receive the contract, despite the actual contract stating you don’t need to pay it until you sign.
4
people found
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“Lovely newly refurbished properties...”
5 Star Review
Mar 13,2019
By:
'James'
Mar 13,2019
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS17
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS17
0
people found
this helpful
I recently moved into a newly refurbished property and it is wonderful. They are top quality and i love staying in it....
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Comment on agent fees
Staff are very friendly and help out as fast as possible.
0
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1 Star Review
Oct 01,2018
By:
'Student'
Oct 01,2018
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
2
people found
this helpful
I found the house in horrible conditions, dirty and things broken. We had to ask them to come and clean it again, they didn't do it much better. Extractor fan with oil, spiders in all the rooms, cigar butts in my room, fridge trays dirty, ...
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Comment on agent fees
All Bad
2
people found
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1 Star Review
Jul 10,2018
By:
'Jahmain'
Jul 10,2018
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
5
people found
this helpful
Would give a lower star if possible however there isn't a star in the world to reflect how hopeless this agency is. Any maintenance issue has to go through online reporting and will take days to get fixed. I had to spend a day in ...
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5
people found
this helpful
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“Absolutely awful, don't fix things when asked! Are misleading about ......”
1 Star Review
Sep 17,2017
By:
'B'
Sep 17,2017
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS3
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS3
3
people found
this helpful
Absolutely awful, don't fix things when asked! Are misleading about what they say is provided to you. If you want something doing make sure they write it in the contract word for word!...
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3
people found
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“I lived with Samara for 3 years and had a great ......”
5 Star Review
Aug 15,2017
By:
'Meechi'
Aug 15,2017
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £455
Would you recommend?: Yes
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £455
Postcode: LS2
0
people found
this helpful
I lived with Samara for 3 years and had a great experience. I really do highly recommend. My flat was really nice, location was spot on and price was very cheap....
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Comment on agent fees
Good
0
people found
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“Amazing experience at Samara - love my property and very ......”
5 Star Review
Jun 16,2017
By:
'Alia'
Jun 16,2017
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS16
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS16
0
people found
this helpful
Amazing experience at Samara - love my property and very happy! Online maintenance meant things were done quick and efficiently in 24 hours! Pleasure dealing with them!...
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0
people found
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“my experience was great when dealing with Samara staff, they ......”
5 Star Review
Jun 15,2017
By:
'Abdula'
Jun 15,2017
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
0
people found
this helpful
my experience was great when dealing with Samara staff, they were extremely helpful. They were able to find me accommodation very quickly and at a reasonable price . Service are excellent whenever I called, staff are always happy to help....
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Comment on agent fees
Good
0
people found
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“If I could give Samara 0 stars, I would. Since moving ......”
1 Star Review
Apr 20,2017
By:
'Unhappy'
Apr 20,2017
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Rent PCM: £559
Would you recommend?: No
Postcode: LS6
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Rent PCM: £559
Postcode: LS6
9
people found
this helpful
If I could give Samara 0 stars, I would. Since moving in in September, I have had countless issues with the property. A broken shower, a broken toilet, a broken washing machine, no wifi, no heating for four weeks throughout winter... the list goes on.
I ...
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Comment on agent fees
Bad
9
people found
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“The boiler in Samara has broken down. Which is fair ......”
2 Star Review
Feb 25,2017
By:
'Adam'
Feb 25,2017
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS3
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS3
7
people found
this helpful
The boiler in Samara has broken down. Which is fair enough, they told us it would be fixed within two days. It's has now been almost 3 weeks without sufficient hot water. They have refused to take responsibility but are instead blaming Yorkshire water for the ...
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7
people found
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“Very recommended. They helped us many times in solving the ......”
5 Star Review
Dec 20,2016
By:
'RobynJ'
Dec 20,2016
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
0
people found
this helpful
Very recommended. They helped us many times in solving the issue with our house. Couldnt ask for more from them. good work...
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0
people found
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“They were good. Would recommend. I've rented here for a ......”
5 Star Review
Dec 16,2016
By:
'Michael'
Dec 16,2016
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
1
people found
this helpful
They were good. Would recommend. I've rented here for a year and love my flat. Neighbor was very nice...
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1
people found
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“Hands down the worst company I have dealt with in ......”
1 Star Review
Nov 29,2016
By:
'Louise'
Nov 29,2016
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS63
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS63
9
people found
this helpful
Hands down the worst company I have dealt with in any capacity. Our experience with Samara was challenging from start to finish.
There first mistake was on day one when they gave us the wrong keys to our property, this resulted in us being locked ...
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Comment on agent fees
Good, only because we did not have to pay a deposit. The rent however was very overpriced for the poor condition of the property.
9
people found
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“Students should avoid this company. I lived in one their ......”
1 Star Review
Nov 17,2016
By:
'Leeds''
Nov 17,2016
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS29
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS29
5
people found
this helpful
Students should avoid this company. I lived in one their flats for a while but had to move out cause they ignored my repair requests! Place was smelly, dirty when I moved in. So I cleaned it first arrived, but a month later after I ...
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Comment on agent fees
Bad
5
people found
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“Avoid at all costs. This company should not be in ......”
1 Star Review
Sep 08,2016
By:
'FroR'
Sep 08,2016
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS27
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS27
8
people found
this helpful
Avoid at all costs. This company should not be in business. The property was damp throughout. Lots of problems with it - reported these but they just ignored them. For goodness sake do not rent through this company. Appalling experience....
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8
people found
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“The positives: If you're willing to ignore the old stained ......”
1 Star Review
May 26,2016
By:
'NeverAgain'
May 26,2016
Branch: Leeds, 207 Clarendon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LS2
Branch: Leeds, 207 Clarendon Road
Lettings (as a Tenant)
Postcode: LS2
14
people found
this helpful
The positives:
If you're willing to ignore the old stained paint work and general wear and tear of the carpets, bathrooms and leaky shower then the accommodation is passable. The other tenants are friendly and the rooms are spacious. In fact, there is enough space ...
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14
people found
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