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Welcome to Richard Kendall Estate Agent, selling and renting properties in the Wakefield and Pontefract area for over 45 years. We have 5 local offices throughout the Wakefield area, so whether you are looking to buy or rent, our staff are more than happy to help for your every requirement. Open 7 days a week at our Wakefield, Pontefract, Ossett and Horbury locations; call in, telephone or email us today.
Richard Kendall Estate Agent

5 Station Road Ossett
West Yorkshire
WF5 8AB

01924 266555
May 23,2017
Minithumbup
Mandy Bennett
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May 23,2017
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Mandy was extremely helpful throughout the whole buying process and made the first time buyer experience less daunting! She was always available to speak and quick to respond to emails. Was able to help explain the details whenever I had a query or question and was willing to work with both solicitors to keep the process moving. Even after the sale and collection of the keys, Mandy was available to answer my questions :)...
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May 10,2017
Minithumbup
Melanie Robinson
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May 10,2017
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A star , first class, top notch . Melanie and her team have restored my faith in estate agents , I can not praise or thank them enough . They are extremely efficient and very professional and made the whole process of selling my house from start to finish a very positive one . They all go that extra mile to provide an outstanding service with a personal touch which is hard to find these days . Melanie certainly leads by example , her knowledge and experience shines through , she is a great asset...
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Comment on agent fees
Good value for an excellent service
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Jan 12,2017
Minithumbup
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Jan 12,2017
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Highly recommended. We swapped from another estate agent to Kendals as we were getting nowhere with other. They waived their joining fee as I'd had problems with previous agents which was very helpful indeed. Kendals were very professional and kept me informed of everything all along the way. Viewings were set up and confirmed quickly and any queries I had were answered promptly. If you want an estate agent that does all the above then use Richard Kendal, we were really pleased....
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Comment on agent fees
Compared to others around I was happy with them.
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Jan 09,2017
Minithumbdown
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Jan 09,2017
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We have been looking to buy a bungalow in the Ossett area and saw one on Rightmove so immediately phoned to book a viewing. The earliest was more than 3 days ahead so reluctantly agreed to 10am on the Saturday. We rearranged our schedule to fit this time, changing a customer of ours appointment time and partner taking time off work. This was an important viewing for us. We arrived at the house to meet the agent who asked my name. He then said other people were viewing at the same time and anot...
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Jan 03,2017
Minithumbup
Melanie Robinson
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Jan 03,2017
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We're still not sure if our sale / purchase experience was normal or difficult. For us it was both very difficult and traumatic. Indeed on two occassions I was at the point of packing in the whole thing and staying where we were. However a ray of sunshine, in the form of Melanie Robinson calmed us down on the occassions the going got tough and basically kept the whole thing on track. I don't know what her salary scale is but she deserves a SUBSTANTIAL bonus for all the effort she put into our tr...
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Comment on agent fees
They earned their keep on this one
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Dec 22,2016
Minithumbup
Mandy Bennett
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Dec 22,2016
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I cannot recommend Mandy at Richard Kendall highly enough, she is an absolute star! I recently sold a property through the Ossett office, and brought a whole bunch of difficult problems along with me - Mandy faced every one of them with cheerful professionalism and helped me out on so many occasions that I lost count. She was always ready to help sort things out, no matter how hard it was, and never lost her cool once - a total gem! Whether your sale is easy or horribly complicated, as mine was,...
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Comment on agent fees
Excellent value for money
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Dec 12,2016
Minithumbup
Melanie Robinson
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Dec 12,2016
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Melanie and the team at Richard Kendall kept me informed on a regular basis as to how many viewings plus any interest in the property; for the short period of time the house was for sale, I found everyone I spoke to at the Ossett branch to be very courteous and professional,The property was only on the market for a matter of four months before being sold which I was more than happy with,...
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Comment on agent fees
I found the agents fees to be very reasonable,
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Aug 03,2016
Minithumbup
Mandy Bennett
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Aug 03,2016
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Mandy was excellent, she was very helpful and also ofered advice throughout the whole process - making sure everything was kept on track. Any issues were dealt with as quickly as possible. Mandy was generous with her time and made the process less stressful than I thought it would have been....
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Comment on agent fees
Good.
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Jul 26,2016
Minithumbup
Melanie Robinson
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Jul 26,2016
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Kendalls offer an amazing service from start to finish. Melanie was the ultimate professional in her dealings with us as the sellar. She worked continuously to secure the best result completing the sale in less than 5 weeks. We cannot thank Melanie and her team enough in securing the best deal, the service provided exceeded our expectations. Happy to recommend Kendalls on all fronts....
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Comment on agent fees
A competitive fee.
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Jun 02,2016
Minithumbup
Mandy Bennett
Melanie Robinson
By:
Jun 02,2016
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We bought a house through Richard Kendalls and Mandy couldn't have helped any more to get the sale through as quick as possible as we needed it to complete by 31 March at the latest. She was always at the end of the phone or email when I needed her and was also chasing up both solicitors on both sides. In her absence Melanie was equally as efficient. We have vowed never to move again due to the hassle with moving our belongings but if we do we will certainly be back, Thank you so much for ma...
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Mar 02,2016
Minithumbup
Melanie Robinson
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Mar 02,2016
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Many thanks to Melanie at the Ossett branch for making the sale of our bungalow stress free for us. Despite what we initially thought to be a straight forward sale transpired into a tricky chain of unforeseen events. Melanie regularly investigated 'problems' and updated us every step of the way. She is very professional, personable and provides useful advice when needed. Well done!...
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Comment on agent fees
Good based on contact required throughout the process
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Feb 27,2016
Minithumbup
Mandy Bennett
Melanie Robinson
By:
Feb 27,2016
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Top team, 2nd purchase in a year, yet again pro active approach by the staff found me a great property. Very helpful thanks....
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N/a
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Feb 25,2016
Minithumbup
Melanie Robinson
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Feb 25,2016
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Sold my house in December last year. The house was only on the market 3 days - had 5 viewings and an accepted offer! Great work by Richard Kendalls team - from the initial visit/ photographer/ sales team and advisors. Exceptional....
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Comment on agent fees
The current market rate. No surprises.
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Feb 24,2016
Minithumbup
Melanie Robinson
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Feb 24,2016
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I was very impressed by the professional yet friendly service provided by Melanie throughout the the process of selling my property. Would definately use Richard Kendall again. Thankyou Melanie....
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Feb 01,2016
Minithumbup
Trish Wraith
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Feb 01,2016
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I was very pleased with communication throughout the sale of the property. I would recommend this estate agent to friends and family....
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Comment on agent fees
Very competitive
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Feb 01,2016
Minithumbup
Mandy Bennett
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Feb 01,2016
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Mandy has been an excellent help to ensure that the process leading up to my purchase has run smoothly. She has been there to offer help and advice throughout and has even gone the extra mile to fit around my working hours. Thank you Mandy!!...
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Jan 28,2016
Minithumbup
Melanie Robinson
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Jan 28,2016
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The team at Richard Kendall in Ossett provided a fantastic service when I sold my house. Melanie in particular deserves praise for the tenacity she displayed in her dealings with the purchasers. Melanie always provided prompt updates during the full sales process in what proved to be a somewhat more challenging sale than initially anticipated. I never thought that I'd say this about an estate agent but it is fair to say that Richard Kendall fully justified their fee in this transaction! ...
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Comment on agent fees
Very competitive given the service.
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Jan 12,2016
Minithumbup
Melanie Robinson
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Jan 12,2016
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We used Richard Kendall for the sale of our property because we were impressed with the customer first approach and advice in the initial quoting process (albeit their prices proved competitive too). The agents were on the ball, quick to respond to queries and phone calls and provided good, useful feedback from viewers. What Richard Kendall (and especially Melanie) did, which was over and above our expectations and the level of service delivered elsewhere, was to chase the entire chain for updat...
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Comment on agent fees
Competitive
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Dec 21,2015
Minithumbup
Melanie Robinson
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Dec 21,2015
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Melanie was brilliant she worked tirelessly on the sale of my property which was not an easy transaction. There were issues but Melanie faced these head on and took ownership and responsibility. She resolved things and the sale would not of happened without her. She is an asset to Richard Kendall....
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Dec 14,2015
Minithumbup
Suzanne Jordan
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Dec 14,2015
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Suzanne was excellent at managing what was a complex chain made more difficult by one of the solicitor firms in the chain being utterly useless and uncommunicative. She was always on top of things and kept in very regular communication with us throughout....
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Dec 14,2015
Minithumbup
Melanie Robinson
By:
Dec 14,2015
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What can I say excellent excellent! !!!! Melanie deserves a pay rise she bent over backwoods to help our sale go through and more ! It was a nightmare one obstacles after another where ever Mel goes we will follow thanks again Mel Merry Christmas !!! Paul &Deb...
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Dec 14,2015
Minithumbup
Melanie Robinson
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Dec 14,2015
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Melanie was very dedicated and professional throughout the sale and pulled out all the stops to ensure that completion took place on time....
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Dec 03,2015
Minithumbup
Melanie Robinson
By:
Dec 03,2015
0 people found
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The 20th of November 2015 was definitely a date to remember, the completion of a house sale and purchase that at times didn't seem was ever going to happen and, I feel sure that if it wasn't for Melanie Robison's tenacity, professionalism and outstanding customer care that maybe it wouldn't have! Melanie always responded to phone calls and emails from myself and always kept me informed with regard to the challenges that just seemed to keep presenting themselves. She kept the whole thing going, ...
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Nov 26,2015
Minithumbup
Melanie Robinson
By:
Nov 26,2015
0 people found
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Melanie supported us throughout the process of buying our property. It was made much less stressful because she co ordinated everthing liasing with everyone in the chain. We said that if the buyers solicitors had been as efficient, we would have been able to move quicker. We would like to thank her....
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Nov 24,2015
Minithumbup
Melanie Robinson
Mandy Bennett
By:
Nov 24,2015
0 people found
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My property was on the market for a period of time before finally being sold, this was in part due to time wasters renting the property on the proviso they purchased after 15 months. Unfortunately this didn't happen and my property was e-advertised for sale. The lady who eventually bought it rented it first while waiting for the sale of her house. Melanie was very supportive, advised me, kept in contact each month while things progressed with the sale. She even contacted me to keep me up to dat...
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Comment on agent fees
On par with other agents but much more personal service for the fee
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Nov 20,2015
Minithumbup
Mandy Bennett
By:
Nov 20,2015
0 people found
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Well what can I say , I thought that mine may be a biased favourable opinion of Mandy because she treat me so well but it appears from the reviews I was not a 'special ' case. I felt like I was treat like a special vendor from the start of the sale process. Nothing was ever too much for Mandy . she kept me updated with viewings. Mandy also let me know the feelings of the prospective buyers that viewed my property while also retaining their interests as a buyer . Mandy is a credit to Richard ...
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Nov 18,2015
Minithumbup
Mandy Bennett
By:
Nov 18,2015
0 people found
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We bought our property in July. The seller changed price and date throughout the process which became most frustrating. Mandy was fantastic! She helped throughout with negotiation and "smoothed the waters" on many occasion....
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Nov 17,2015
Minithumbup
Mandy Bennett
By:
Nov 17,2015
0 people found
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Mandy was absolutely fantastic and such a great help when things weren't going to plan. It was a difficult sale with quite a few problems but Mandy got them sorted, i would like to add that the problems were nothing to do with Richard Kendall. She was very sympathetic and calming....
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Oct 28,2015
Minithumbup
Mandy Bennett
By:
Oct 28,2015
0 people found
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A thorough, helpful and personable service from Mandy from start to finish. She took ownership of our purchase from the initial offer through to completion and was more than helpful; we would likely still be waiting on paperwork and solicitors if it wasn't for Mandy's efforts. Mandy was very sympathetic to our personal situation and did everything she could to accommodate our tight deadline, she went above and beyond and was constantly back and forward between us, the seller and both parties' ...
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Oct 15,2015
Minithumbup
Melanie Robinson
By:
Oct 15,2015
0 people found
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Many thanks to all at richard kendall especially Melanie. She dealt with everything promptly and professionaly. Feedback to me was great as I work shifts she would send me e mail updates that I could pick up when convenient I I was not left wondering why I had missed a call...
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Comment on agent fees
Very competitive
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Areas covered
  • WF5
  • WF4
  • WF12
  • WF13
  • WF14
  • WF17
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £14,000
  • Max: £500,000

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From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 49 0 25 0 0 1
Mandy Bennett - upload your photo Mandy Bennett
Senior Property Consultant
27 reviews

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Melanie Robinson - upload your photo Melanie Robinson
Branch Manager and Senior Property Negotiator
37 reviews

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Suzanne Jordan - upload your photo Suzanne Jordan
12 reviews

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Trish Wraith - upload your photo Trish Wraith
Senior Sales Negotiator
1 reviews

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Last updated at 4:07 PM 18/01/2016 by Lucie Appleton

Complaints Procedure

We are committed to providing a high quality Estate Agency service to all our clients and members of the public. When something goes wrong we need you to tell us about it. This will help us improve our standards. If you have a complaint, please write to the branch manager of the office about which you have a complaint. We will aim to resolve your complaint in the fastest and most efficient and thorough way possible.
Last updated at 4:07 PM 18/01/2016 by Lucie Appleton

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