• claim your profile
    Mandy Bennett
  • claim your profile
    Melanie Robinson
  • claim your profile
    Suzanne Jordan
  • claim your profile
    Trish Wraith
  • claim your profile
    Donna Warrington
Welcome to Richard Kendall Estate Agent, selling and renting properties in the Wakefield area for over 45 years. We have 6 local offices, so whether you are looking to buy or rent, our staff are more than happy to help for your every requirement. Open 7 days a week at our Wakefield, Normanton, Castleford, Pontefract, Ossett and Horbury locations; call in, telephone or email us today.
Richard Kendall Estate Agent

5 Station Road Ossett
West Yorkshire
WF5 8AB

01924 266555
Oct 30,2017
Minithumbup
Suzanne Jordan
Donna Warrington
By: 'Katie&Matt'
Oct 30,2017
0 people found
this helpful
As first time buyers we were worried the whole process. Suzanne and Donna were absolutely fantastic in answering our queries no matter how small. Both ladies were professional and approachable and communicated with each other and us very well. They clearly explained everything and even spoke with our solicitors for us. Both ladies very knowledgeable about everything which made buying our first home (almost) stress free. I wouldn't hesitate to contact them again. Hope you enjoyed the prosecc...
read full review
Was this helpful? Yes
Oct 20,2017
Minithumbup
Suzanne Jordan
By: 'Jade'
Oct 20,2017
0 people found
this helpful
We sold our house through Richard Kendalls in June this year. Suzanne not only took great care of the sale of our house and kept us updated weekly but also helped with our purchase even though this was from another estate agent. Coming to the end of completion there was a few issues due to a dispute of land ownership of which Suzanne jumped on straight away and even came in on her day off to ensure the sale went through and all parties was happy with the dates agreed. Excellent service....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2017
Minithumbup
Trish Wraith
By: 'Paul R'
Oct 20,2017
0 people found
this helpful
Can't fault the service we have received from RK. From the moment the valuer arrived to assess our property I knew we were going to receive a first class service from them. As we lived away they arranged each viewing and informed us of any feedback received. Their marketing was excellent and we received an offer within 3 weeks. Luckily we had no real issues and the sale process has been smooth, albeit lengthy. We also took advantage of using their conveyancing services which was also ve...
read full review
Comment on agent fees
Fees were favourable
Was this helpful? Yes
Oct 19,2017
Minithumbdown
By: 'Jo'
Oct 19,2017
0 people found
this helpful
What a mistake selling with Kendalls! Complete lack of interest shown *until it was definitely going to proceed in the last week where her attitude seemed to improve. She never phoned initially to introduce herself. She didn't make contact when the sale fell through and simply shrugged her shoulders in acceptance when it looked like falling through for a second time. I am very disappointed with the service I received*h. It must be said however when I did get to speak to Melanie she was very...
read full review
Comment on agent fees
They were the cheapest quote we got and that was reflected in the service we received.
Was this helpful? Yes
Oct 11,2017
Minithumbup
Melanie Robinson
Mandy Bennett
By: 'Can't beat them'
Oct 11,2017
0 people found
this helpful
Can't fault them. Work so hard to complete deals. Best agent in the area, always on the ball and working to get the deal done. We have bought 4 houses in 3 years from this agent and I wish we could buy all of our property from them. If you are selling use them! If you are buying, u can't co wrong....
read full review
Comment on agent fees
Na
Was this helpful? Yes
Oct 10,2017
Minithumbup
Suzanne Jordan
By: 'Aideen'
Oct 10,2017
0 people found
this helpful
We bought a house under Richard Kendall's profile. It was a stressful experience but despite all that we had excellent service from Suzanne. She was fantastic at keeping us updated on the progress and continued to pursue and chase the relevant services in order to complete as soon as possible. She truly went above and beyond! We cannot thank her enough for helping us so much. As a result we would definitely recommend Richard Kendall....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
Oct 10,2017
Minithumbup
Melanie Robinson
By: 'Collier'
Oct 10,2017
0 people found
this helpful
Excellent services, Melanie and the team at Ossett went above and beyond to help our move run smoothly. Any problems that arose were always dealt with quickly and efficiently. We received an offer within the first week of marketing. We would highly recommend Richard Kendall....
read full review
Was this helpful? Yes
Oct 09,2017
Minithumbup
Mandy Bennett
By: 'Jhurd'
Oct 09,2017
0 people found
this helpful
Mandy was an absolute throughout the proces of selling our house, facilitating the negotiation and ensuring we were always fully up to date. Mandy was always on hand to help with with questions we had or to re assure us, she made a stressful time a lot easier and we would definitley recommend her friendly and professional service to anyone....
read full review
Comment on agent fees
The fees were reasonable, you get a good service and expert advice, money well spent during a stressful time!
Was this helpful? Yes
Oct 04,2017
Minithumbup
Melanie Robinson
By: 'Andrew'
Oct 04,2017
0 people found
this helpful
We would like to thank Melanie for all that she has done for us. For a sale that unfortunately hasn't been as straight forward, we wouldn't of got through it without her guidance, help and professionalism. She kept us up to date on everything and went above and beyond in her role for us. Melanie was absolutely invaluable to us both and we will be forever grateful for the fantastic service she gave to us....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 25,2017
Minithumbup
Melanie Robinson
By: 'Jbostock'
Sep 25,2017
0 people found
this helpful
Melanie was super helpful and positive through the whole buying process. She was approachable and engaged with any question and worry we had. The process was made quick and easy; thank you so much!...
read full review
Comment on agent fees
None as we were buying
Was this helpful? Yes
Sep 22,2017
Minithumbup
Mandy Bennett
By: 'Brenda & Jim'
Sep 22,2017
0 people found
this helpful
Mandy was brilliant to deal with when we were buying our property through Kendall's. She kept us fully informed every step of the way and also kept in touch with our agents dealing with the sale of our property, who were also second to none. I have lived in the Wakefield area previously but this is the first time I have dealt with Kendall's and would thoroughly recommend them....
read full review
Comment on agent fees
Not applicable as I was only buying through them.
Was this helpful? Yes
Sep 21,2017
Minithumbup
Melanie Robinson
By: 'DR'
Sep 21,2017
0 people found
this helpful
Excellent service from Melanie as always. I have dealt with Melanie for a number of years and her expertise is second to none. She always goes the extra mile, returns phone calls and makes sure the sales process goes as smoothly as possible....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2017
Minithumbup
Melanie Robinson
By: 'R Kettlewell'
Sep 21,2017
0 people found
this helpful
I have dealt with Melanie at Kendalls, Ossett on several occasions and each time have found her to be very professional and reliable. She always keeps you regularly updated and is always a pleasure to speak with. Once again, Melanie, thanks again for your excellent service and prompt transaction. I would strongly recommend anyone to use Melanie at Kendalls, Ossett....
read full review
Comment on agent fees
I found the fees to be very reasonable.
Was this helpful? Yes
Sep 20,2017
Minithumbup
Melanie Robinson
By: 'Amanda and Winstone'
Sep 20,2017
0 people found
this helpful
We sold our house through Kendalls and found Melanie to be very efficient and a pleasure to deal with. We were out of the country and she kept in touch by email and arranged accompanied viewings whilst away. Once a buyer was found she was very thorough in making sure they were genuine and did all she could to speed up the process....
read full review
Was this helpful? Yes
Jun 05,2017
Minithumbup
Mandy Bennett
By: 'Pete Roberts'
Jun 05,2017
0 people found
this helpful
I received an excellent service from Mandy Bennett and would not hesitate in recommending her. She worked hard throughout the process, kept me fully informed and was highly efficient. I could not fault the work she did and think she is a credit to Richard Kendalls....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 03,2017
Minithumbup
Mandy Bennett
By: 'Kirsty Butler'
Jun 03,2017
0 people found
this helpful
Mandy Bennett has exceeded our expectations on every level of our house sale. Constantly available to assist with any questions and issues we had, she has made the process as stress free as possible. Given we had never sold a house before, Mandy had infinite patience in answering our queries. Not only this, but she also helped us secure our new home and ensured that nothing was ever too much trouble. We cannot thank you enough and would heartily recommend you to others....
read full review
Comment on agent fees
Fees were very competitive
Was this helpful? Yes
May 23,2017
Minithumbup
Mandy Bennett
By: 'Amanda Anderson'
May 23,2017
0 people found
this helpful
Mandy was extremely helpful throughout the whole buying process and made the first time buyer experience less daunting! She was always available to speak and quick to respond to emails. Was able to help explain the details whenever I had a query or question and was willing to work with both solicitors to keep the process moving. Even after the sale and collection of the keys, Mandy was available to answer my questions :)...
read full review
Was this helpful? Yes
May 10,2017
Minithumbup
Melanie Robinson
By: 'Paula Gill'
May 10,2017
0 people found
this helpful
A star , first class, top notch . Melanie and her team have restored my faith in estate agents , I can not praise or thank them enough . They are extremely efficient and very professional and made the whole process of selling my house from start to finish a very positive one . They all go that extra mile to provide an outstanding service with a personal touch which is hard to find these days . Melanie certainly leads by example , her knowledge and experience shines through , she is a great asset...
read full review
Comment on agent fees
Good value for an excellent service
Was this helpful? Yes
Jan 12,2017
Minithumbup
By: 'Squidge'
Jan 12,2017
0 people found
this helpful
Highly recommended. We swapped from another estate agent to Kendals as we were getting nowhere with other. They waived their joining fee as I'd had problems with previous agents which was very helpful indeed. Kendals were very professional and kept me informed of everything all along the way. Viewings were set up and confirmed quickly and any queries I had were answered promptly. If you want an estate agent that does all the above then use Richard Kendal, we were really pleased....
read full review
Comment on agent fees
Compared to others around I was happy with them.
Was this helpful? Yes
Jan 09,2017
Minithumbdown
By: 'Hometune'
Jan 09,2017
0 people found
this helpful
We have been looking to buy a bungalow in the Ossett area and saw one on Rightmove so immediately phoned to book a viewing. The earliest was more than 3 days ahead so reluctantly agreed to 10am on the Saturday. We rearranged our schedule to fit this time, changing a customer of ours appointment time and partner taking time off work. This was an important viewing for us. We arrived at the house to meet the agent who asked my name. He then said other people were viewing at the same time and anot...
read full review
Was this helpful? Yes
Jan 03,2017
Minithumbup
Melanie Robinson
By: 'JRB / SMB'
Jan 03,2017
0 people found
this helpful
We're still not sure if our sale / purchase experience was normal or difficult. For us it was both very difficult and traumatic. Indeed on two occassions I was at the point of packing in the whole thing and staying where we were. However a ray of sunshine, in the form of Melanie Robinson calmed us down on the occassions the going got tough and basically kept the whole thing on track. I don't know what her salary scale is but she deserves a SUBSTANTIAL bonus for all the effort she put into our tr...
read full review
Comment on agent fees
They earned their keep on this one
Was this helpful? Yes
Dec 22,2016
Minithumbup
Mandy Bennett
By: 'Happy customer :-)'
Dec 22,2016
0 people found
this helpful
I cannot recommend Mandy at Richard Kendall highly enough, she is an absolute star! I recently sold a property through the Ossett office, and brought a whole bunch of difficult problems along with me - Mandy faced every one of them with cheerful professionalism and helped me out on so many occasions that I lost count. She was always ready to help sort things out, no matter how hard it was, and never lost her cool once - a total gem! Whether your sale is easy or horribly complicated, as mine was,...
read full review
Comment on agent fees
Excellent value for money
Was this helpful? Yes
Dec 12,2016
Minithumbup
Melanie Robinson
By: 'Kevin R'
Dec 12,2016
0 people found
this helpful
Melanie and the team at Richard Kendall kept me informed on a regular basis as to how many viewings plus any interest in the property; for the short period of time the house was for sale, I found everyone I spoke to at the Ossett branch to be very courteous and professional,The property was only on the market for a matter of four months before being sold which I was more than happy with,...
read full review
Comment on agent fees
I found the agents fees to be very reasonable,
Was this helpful? Yes
Aug 03,2016
Minithumbup
Mandy Bennett
By: 'Kevin Hawksworth'
Aug 03,2016
0 people found
this helpful
Mandy was excellent, she was very helpful and also ofered advice throughout the whole process - making sure everything was kept on track. Any issues were dealt with as quickly as possible. Mandy was generous with her time and made the process less stressful than I thought it would have been....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
Jul 26,2016
Minithumbup
Melanie Robinson
By: 'Gary and Gill Bishop'
Jul 26,2016
0 people found
this helpful
Kendalls offer an amazing service from start to finish. Melanie was the ultimate professional in her dealings with us as the sellar. She worked continuously to secure the best result completing the sale in less than 5 weeks. We cannot thank Melanie and her team enough in securing the best deal, the service provided exceeded our expectations. Happy to recommend Kendalls on all fronts....
read full review
Comment on agent fees
A competitive fee.
Was this helpful? Yes
Jun 02,2016
Minithumbup
Mandy Bennett
Melanie Robinson
By: 'Rebecca & James'
Jun 02,2016
0 people found
this helpful
We bought a house through Richard Kendalls and Mandy couldn't have helped any more to get the sale through as quick as possible as we needed it to complete by 31 March at the latest. She was always at the end of the phone or email when I needed her and was also chasing up both solicitors on both sides. In her absence Melanie was equally as efficient. We have vowed never to move again due to the hassle with moving our belongings but if we do we will certainly be back, Thank you so much for ma...
read full review
Was this helpful? Yes
Mar 02,2016
Minithumbup
Melanie Robinson
By: 'Caroline'
Mar 02,2016
0 people found
this helpful
Many thanks to Melanie at the Ossett branch for making the sale of our bungalow stress free for us. Despite what we initially thought to be a straight forward sale transpired into a tricky chain of unforeseen events. Melanie regularly investigated 'problems' and updated us every step of the way. She is very professional, personable and provides useful advice when needed. Well done!...
read full review
Comment on agent fees
Good based on contact required throughout the process
Was this helpful? Yes
Feb 27,2016
Minithumbup
Mandy Bennett
Melanie Robinson
By: 'Dave'
Feb 27,2016
0 people found
this helpful
Top team, 2nd purchase in a year, yet again pro active approach by the staff found me a great property. Very helpful thanks....
read full review
Comment on agent fees
N/a
Was this helpful? Yes
Feb 25,2016
Minithumbup
Melanie Robinson
By: 'Fantastic Estate Agency'
Feb 25,2016
0 people found
this helpful
Sold my house in December last year. The house was only on the market 3 days - had 5 viewings and an accepted offer! Great work by Richard Kendalls team - from the initial visit/ photographer/ sales team and advisors. Exceptional....
read full review
Comment on agent fees
The current market rate. No surprises.
Was this helpful? Yes
Feb 24,2016
Minithumbup
Melanie Robinson
By: 'Diane'
Feb 24,2016
0 people found
this helpful
I was very impressed by the professional yet friendly service provided by Melanie throughout the the process of selling my property. Would definately use Richard Kendall again. Thankyou Melanie....
read full review
Was this helpful? Yes
Areas covered
  • WF5
  • WF4
  • WF12
  • WF13
  • WF14
  • Surrounding Areas
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £14,000
  • Max: £500,000

Letting No data

NAEA ARLA RICS UKALA DPS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 59 1 30 0 0 1
Mandy Bennett - upload your photo Mandy Bennett
Senior Property Consultant
32 reviews

About Mandy No description set View full profile
Melanie Robinson - upload your photo Melanie Robinson
Branch Manager and Senior Property Negotiator
44 reviews

About Melanie No description set View full profile
Suzanne Jordan - upload your photo Suzanne Jordan
15 reviews

About Suzanne No description set View full profile
Trish Wraith - upload your photo Trish Wraith
Senior Sales Negotiator
2 reviews

About Trish No description set View full profile
Donna Warrington - upload your photo Donna Warrington
1 reviews

About Donna No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 3:41 PM 09/11/2017 by Lucie

Complaints Procedure

We are committed to providing a high quality Estate Agency service to all our clients and members of the public. When something goes wrong we need you to tell us about it. This will help us improve our standards. If you have a complaint, please write to the branch manager of the office about which you have a complaint. We will aim to resolve your complaint in the fastest and most efficient and thorough way possible.
Last updated at 3:41 PM 09/11/2017 by Lucie

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property