• Catrina Merrigan
    Catrina Merrigan
  • Adam King
    Adam King
  • Maryanne Smith
    Maryanne Smith
  • Ashleigh Armitage
    Ashleigh Armitage
  • Donna Barnes
    Donna Barnes
  • claim your profile
    Jenny Sherwood
Looking to buy, sell, rent or let in York? Then look no further! Northwood York is locally owned and operated by a team of dedicated, friendly professionals. There are no faceless corporates here! Local ownership ensures a commitment and dedication which benefits customers in receiving the highest possible standards of service. Our team is highly experienced in all property related matters and will always go above and beyond to both met and exceed our customer's expectations. We cater for bot Read full description...h sales and lettings in York and surrounding areas including Acomb, Bishopthorpe, Clifton, Copmanthorpe, Dringhouses, Fulford, Haxby, Heslington, Heworth, Holgate, Huntington, Layerthorpe, Rawcliffe, Tang Hall, Osbaldwick, South Bank & Woodthorpe. Our office operates from Micklegate, a locally famous street within York's historic City Walls. We manage properties that cover the whole of York, which range from Victorian town houses to stylish city centre apartments and everything in-between. We are however best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. For potential tenants out there, whether you're moving out of your parents' home and looking for a flat, a young family looking for a house to let in York, or a professional who wants to live in the city centre, why not visit our office on Micklegate to discover where you could be living next! So whether you have a specific sales or lettings question, want some honest advice or would like a free valuation, get in touch with one of the team today. Properties in York If you are looking for a property to rent or buy in York take a look through our wide selection: http://www.northwooduk.com/letting-agents/york/properties-to-let http://www.northwooduk.com/estate-agents/york/properties-for-sale
Nov 23,2016
Minithumbup
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Nov 23,2016
Featured Review
1 people found
this helpful
Donna is a very efficient, experienced and professional housing agent. York was an absolutely new place for me and at the time when I moved to here for my job, I was very busy and didn't want to spend much time and effort in sorting out a living place. Donna helped me to complete the whole process within one week and that was fantastic! Apart from this, as a foreigner, I got a lot of questions regarding to utility bills, council tax and house keeping issues. Donna was very patient and provided m...
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Comment on agent fees
Good
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By: Donna Barnes
Nov 23, 2016
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Thank you Jingyu for your lovely comments. D....
Nov 03,2016
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Nov 03,2016
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Received an excellent level of service from Maryanne, Ashleigh and Donna at the York Branch for finding me a tenant within a week - from an initial rental appraisal by Maryanne, to numerous viewings by Ashleigh and lots of admin by Donna. So much interest shown that potential tenants ended up vying to rent the house. What a fantastic outcome! Thank you ladies for all your hard work....
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Comment on agent fees
Very reasonable.
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Oct 26,2016
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Oct 26,2016
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So helpful and understanding of a stressful situation and has made our move possible in such short notice x thank you so much for everything and doing what ever you could to meet our needs in 4days xx...
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Comment on agent fees
Excellent
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Sep 30,2016
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Sep 30,2016
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Again Northwood quickly found us a tenant, with Ashleigh's efficient and professional help. We recommend Northwood York for fast letting....
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Sep 22,2016
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Sep 22,2016
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Very friendly service from Northwood York. In particular Ashleigh was very helpful and always replied to questions or emails very promptly. Good professional and personal service. I would not hesitate to use Northwood again and they are certainly the best lettings agent I have dealt with in York....
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Comment on agent fees
I think all agents fees are expensive for tenants, but Northwood were on the slightly cheaper side of what I experienced in York.
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By: Ashleigh
Sep 22, 2016
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Thank you Chris, customer service is at the heard of everything we do, so i'm glad we were able to deliver!....
Aug 30,2016
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Aug 30,2016
2 people found
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Great service - really looks after your interest and ensures you are kept informed of any progress and deals promptly with your enquiries...
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Comment on agent fees
Good value
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By: Maryanne
Aug 30, 2016
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Thank you for your kind comments!....
Aug 26,2016
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Aug 26,2016
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Fabulous service, honest opinion and always does what she says - and with a smile! I'd recommend Maryanne and her team....
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Comment on agent fees
Good.
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By: Maryanne
Aug 26, 2016
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Thank you! - with a smile!....
Aug 26,2016
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Aug 26,2016
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Great Service! Maryanne certainly knows her stuff, I can refer Maryanne with confidence.... she definitely goes that extra mile for her clients...
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Comment on agent fees
GOOD
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Aug 24,2016
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Aug 24,2016
2 people found
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Having used and had dealings with estate agents in the past I can honestly say we were very impressed with Northwood. Our contact was with Maryanne she is approachable and straight talking just what is needed at a stressful time. She is very experienced and offers advise when required. We would recommend her 100%....
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Comment on agent fees
As exspected
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By: Maryanne
Aug 24, 2016
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Thank you very much for your kind words. Estate Agency is a tough world - but you have to be honest, true and approachable!....
Aug 24,2016
Minithumbup
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Aug 24,2016
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Catrina was very helpful in trying to source me a rental property in York - Great service from the Northwood Team...
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Comment on agent fees
Good
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Jul 19,2016
Minithumbup
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Jul 19,2016
2 people found
this helpful
The ladies from Northwood who helped find tenants for our house are brilliant. Cannot recommend them highly enough. So efficient and capable. Level of professionalism is very high. Was so fed up with previous agents but Northwood restored my faith! Thank you ladies. Will definitely use Northwood in the future....
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Comment on agent fees
Very reasonable feed
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Jun 25,2016
Minithumbup
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Jun 25,2016
1 people found
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Maryanne at the york branch was outstanding in her technical skills, knowledge, customer service and a true negotiator. She talks a good game, performed outstandingly and delivered impressively without a doubt. What a star and a comfortable leader you have in your york team. You only need to meet her to appreciate my review....
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Comment on agent fees
good
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Jun 20,2016
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Jun 20,2016
2 people found
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I would like to thank you, and your team for making the sale of my property as smooth and stress free as possible, from working around me to arrange the valuation, working with my tenants to arrange viewings and even arranging the sale of a washing machine, helping my tenant out hugely!...
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Comment on agent fees
Very good
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May 26,2016
Minithumbup
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May 26,2016
1 people found
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I was a tenant with Northwood for over six years. During the tenancy they were always very helpful and any issues were dealt with quickly. I then had the opportunity to purchase the property and during the purchase they responded quickly to any queries and helped make the process easier....
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Comment on agent fees
The only fees were when renewing the tenancy and seemed reasonable
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By: Maryanne & Catrina
May 26, 2016
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Thank you very much for your kind words.....
Mar 16,2016
Minithumbup
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Mar 16,2016
1 people found
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Amanda Richardson at the branch recommend I use Northwood to sell my property as i was having problems with another agent and boy was she right! Not only did Catrina Merrigan sell it, she sold it twice! In the same day! :-) Catrina was professional, attentive and a pleasure to work with. Thank you Catrina and Amanda for all your efforts in making my journey a successful and easy one xx...
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Comment on agent fees
Standard fees as expected
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Feb 19,2016
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Feb 19,2016
1 people found
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Catrina supported us through the trails and tribulations of selling a property, always positive and keeping us well informed on progress. Can fully recommend the service received. Mandy supported us through the letting process of the property, keeping us fully informed and ensuring that the property was well maintained and the tenants happy with their home....
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Comment on agent fees
none
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Feb 07,2016
Minithumbup
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Feb 07,2016
0 people found
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Catrina was very professional in the recent sale of our property. She and her well organised team were friendly and efficient throughout. All communications were dealt with promptly, making our sale as stress free as possible. Highly recommended....
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Comment on agent fees
Clear cut and competitive fees.
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Feb 06,2016
Minithumbup
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Feb 06,2016
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Catrina and the team at Northwood were fantastic from start to finish in our purchase process. Catrina ensured we got a quick response to our offer and kept us up to date at all times. Her efficient and friendly manner ensured everything was dealt with straight away and she went the extra mile to put us in touch with local contractors to arrange work on our property. Having dealt with a number of estate agents it was a relief to work with someone so efficient, helpful and professional....
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Dec 17,2015
Minithumbup
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Dec 17,2015
1 people found
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Northwoods have been an excellent letting agents to have rented a property from! I cannot recommend them enough; they are polite, professional and excellent at their jobs. I have already recommended them to others I know looking for properties, I am truly sorry to not be a tenant with Northwoods anymore....
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Nov 23,2015
Minithumbup
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Nov 23,2015
1 people found
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In what turned out to be a difficult sale, Catrina worked her socks off in order to get the sale through in under 10 weeks from viewing to completion....
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Nov 20,2015
Minithumbup
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Nov 20,2015
1 people found
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Catrina was very professional in the handling of our recent sale. She kept the process on track throughout and ensured the lines of communication remained open. This was especially important given that we are not based in the UK and the whole sale process was a new experience for us....
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By: Catrina
Nov 20, 2015
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Thank you for your kind words, may I wish you both the best of luck for the future.....
Nov 20,2015
Minithumbup
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Nov 20,2015
1 people found
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I found the agent very easy to contact and always willing to help. All communication was answered promptly. I felt that the help I received from this agency made the whole process pass very smoothly and I would definitely go to them if I was to sell my property....
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By: Catrina
Nov 20, 2015
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Thank you for the positive feedback. We understand just how stressful the process is so make sure we make the process as easy as possible for our clients.....
Nov 20,2015
Minithumbup
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Nov 20,2015
1 people found
this helpful
I recently bought a property through Northwood estate agents (York). The service They provided me was very good. The agent I dealt with most was Catrina Merrigan. She was very friendly and knowledgable. She made the whole process very easy and remarkably stress free. Once I purchased the property Catrina kindly passed on contacts for local contractors for works I needed carry out on my house. It was invaluable to have reliable companies to be able to call upon. It was always very easy to contact...
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By: Catrina
Nov 20, 2015
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Thank you for the positive feedback. We aim to look after our clients through the whole process of the sale/purchase of a property and have a wonderful team of contractors who can help you put your own personal stamp on a property after completion. It is always a great boost to the team to receive such positive feedback.....
Nov 17,2015
Minithumbup
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Nov 17,2015
1 people found
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Catrina looked after us from the beginning, we had first class treatment from start to finish. The process was stress free not once did we feel stressed we were updated at all times even out of working hours and on the weekend it shows the dedication Catrina had for her clients professional all the way. I am soo pleased we have found the perfect house thank you so much Catrina without you this wouldn't of happened your service was second to none. I would definitely recommend to friends and famil...
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By: Catrina
Nov 20, 2015
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Thank you Judy, It was a pleasure to help you find a home in York. I understand the difficulty of living in an another area of the country and trying to pull everything together so was pleased to be able to help take that stress away from the process.....
Nov 17,2015
Minithumbup
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Nov 17,2015
1 people found
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We received an excellent service from Northwood. They produced a superb and accurate brochure of the property and found a buyer very quickly at the price we wanted. They kept in close touch with us and the buyer throughout the sales process and took care of ensuring the property was clean and ready for occupation on completion. Northwood had been the letting agents for the property over a 5 year period and always found us excellent tenants and managed everything for us. Professional, friendly a...
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By: catrina
Nov 20, 2015
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Thank you for the positive words, we are so glad to have been able to deliver a service in both the lettings and sales side of the business to you. Good luck with any future projects.....
Nov 10,2015
Minithumbup
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Nov 10,2015
2 people found
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This was my first ever experience of renting a property, and what I thought was going to be a minefield as a new experience, was made so easy by the ladies in the team. Everything was broken down and explained to me, a fantastic effort by the team to help me through from start to finish. High praises, go to all at Northwood....
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By: Ashleigh
Nov 10, 2015
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Thank you for your kind words! We always aim to deliver high standards of customer service!....
Nov 07,2015
Minithumbup
By:
Nov 07,2015
1 people found
this helpful
I can't speak highly enough of Catrina and the Northwood team in York. Having used all their services (guaranteed rent, managed property and finally the sales) they made life incredibly easy. Living abroad and in a remote location would have made the process very stressful but Catrina managed every aspect of the move, communicated brilliantly and dealt with some complicated issues with a level of reasurrance that made the whole deal very straight forward. I would not hesitate in using them in th...
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Comment on agent fees
Very good deal.
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By: Catrina
Nov 10, 2015
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Thank you for your kind words, we aim to make things as straight forward as possible and believe keeping you informed every step of the way helps make the process as stress free as you can during a sale.....
Nov 06,2015
Minithumbup
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Nov 06,2015
1 people found
this helpful
We have been pleased with the service from Northwood York in the past, and again they quickly found us a tenant. The property listing with photographs was accurate, and all paperwork was dealt with efficiently. We recommend Northwood York and will use again....
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Oct 10,2015
Minithumbup
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Oct 10,2015
1 people found
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I was able to sell my house within 24hrs of going on the market. it could have been very difficult as I live overseas but Catrina was always on hand to answer any queries and assist is with the process....
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By: Catrina
Nov 10, 2015
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Thank you for the kind words, we have a large data base of perspective buyers and we utilise this information as soon as we are instructed to sell a house. We feel this gives you the best chance of a quick sale and at the best price.....
Oct 07,2015
Minithumbup
By:
Oct 07,2015
2 people found
this helpful
Catrina Merrigan dealt with the sale of my property efficiently and professionally from start to finish, keeping us fully informed at all times and was contactable out of office hours if necessary as she gave me her mobile number. She got the sale through very quickly and explained things to us and our buyers very well without any jargon....
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By: catrina
Nov 10, 2015
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Thank you for your kind words, I believe communication is key especially for those vendors who work during normal office hours, to have that point of contact after hours is something I feel we offer above our competitors.....
Oct 02,2015
Minithumbup
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Oct 02,2015
2 people found
this helpful
Very responsive service and chased down all of the loose ends in what was a protracted transaction, i was very impressed by the diligence of the team and in particular Catrina Merrigan....
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By: Catrina
Nov 20, 2015
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Thank you for the positive feedback we have worked hard over the past 12 months to ensure we offer a 5* service in sales so means a lot to hear that back from our clients.....
Sep 18,2015
Minithumbup
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Sep 18,2015
2 people found
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Fantastic team and great professional service. Nothing ever too much trouble and always warm & friendly. Can't recommend highly enough....
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Sep 11,2015
Minithumbup
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Sep 11,2015
3 people found
this helpful
Amy and Ashleigh were both polite and professional when helping us with our application for a rented property. Ashleigh clearly explained all the forms we were presented with and provided us with all the information required for our move. The refurbishments we were assured would be made to the house for when we moved in were completed to a good standard, and also an issue we reported was fixed promptly without the need to chase. As tenants, we would recommend Northwoods....
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Aug 25,2015
Minithumbup
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Aug 25,2015
5 people found
this helpful
Ashliegh was professional in every way, and found us a superb small house. The registration was a little long winded but she explained each step and we breezed through it with no problem. Her open and friendly manner put us at ease and she always dealt with our many questions promptly. alwasys returning our phone calls by return. We would not hesitate in recommending Northwood to our friends....
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Aug 24,2015
Minithumbup
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Aug 24,2015
4 people found
this helpful
Having used Northwood York as our letting agents for the past 5 years, it is good to report that the service and attention of all staff (particularly in the past year) has been excellent. Always available by telephone and visits arranged at our convenience. Many thanks Judi...
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Areas covered
  • YO1
  • YO42
  • YO10
  • York
  • YO19
  • YO23
  • YO24
  • YO26
  • YO30
  • YO31
  • YO32
  • YO41
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £290,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 22 0 15 0 10 0 9 0
Catrina Merrigan Catrina Merrigan
Local Director
38 reviews

About Catrina No description set View full profile
Adam King Adam King
Local Director
5 reviews

About Adam No description set View full profile
Maryanne Smith Maryanne Smith
Branch Manager
8 reviews

About Maryanne No description set View full profile
Ashleigh Armitage Ashleigh Armitage
Negotiator
21 reviews

About Ashleigh No description set View full profile
Donna Barnes Donna Barnes
Maintenance Co-ordinator
2 reviews

About Donna Donna joined Northwood in 2016 and has brought with her 6 years? experience in Property Management, her day to day role within the company covers Inventories, check ins, check outs and inspections as View full profile
Jenny Sherwood Jenny Sherwood
Administrator
0 reviews

About Jenny No description set View full profile

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Fees

Please visit:
http://www.northwooduk.com/pages/york-estate-agents-fees
Last updated at 10:04 AM 13/10/2016 by Maryanne

Complaints Procedure

Last updated at 10:04 AM 13/10/2016 by Maryanne

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