• Staff picture
    Sara
  • Staff picture
    Victoria
  • Staff picture
    Michaela
  • Staff picture
    Wendy
  • Staff picture
    Rebecca
  • Staff picture
    Julia
  • Staff picture
    Laura
As a leading Newcastle estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether you have a specific lettings or sales question, want some honest advice, get in touch with one of the team today.
Northwood

676 West Road Newcastle upon Tyne
Tyne and Wear
NE5 2UR

0191 274 0119

“Excellent service...”

Apr 02,2019
Minithumbup
Victoria
By: 'A. Walker'
Apr 02,2019
0 people found
this helpful
Victoria and Wendy managed the sale of my flat and I could not be happier with the service received. They were very responsive to queries from day one, knowledgable and always pleasant to talk to. The whole process was quick and easy, with advertisement to ...
read full review
Comment on agent fees
Very fair.
Was this helpful? Yes

“Fantastic Service...”

Feb 08,2019
Minithumbup
Michaela
Rebecca
By: 'Andrew Dent'
Feb 08,2019
0 people found
this helpful
Cant recommend Northwood enough. Fantastic service and always happy to help regardless how big or small the issue was. We may have waited a while to get moved, however this was out of Northwood's hands, but what they did do, was reassure us that everything ...
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
By: Sara Butler
Feb 28, 2019
View all comments (1)
We hope you are now all settled in your new home. You were so patient and understanding throughout the whole process and were a pleasure to speak to! ...

“Tenant Find...”

Feb 08,2019
Minithumbdown
Victoria
Michaela
By: 'Andrew'
Feb 08,2019
0 people found
this helpful
I have been dealing with Northwood for a number of years . All of the staff are very friendly and efficient. After using other agents in the past they are the only ones I feel I can rely on and trust....
read full review
Comment on agent fees
Very fair and transparent
Was this helpful? Yes
By: Sara Butler
Feb 28, 2019
View all comments (1)
Thank you Andrew for your kind review. We really enjoy working with you! ...

“Over and above...”

Feb 07,2019
Minithumbup
Wendy
By: 'Kate and Sandy'
Feb 07,2019
0 people found
this helpful
Brilliant service. Our first time buying a house could have been terrifying but Wendy and the team advised and supported us through the process. They went over and above to help answer our questions and chase delays in the process. Thank you!!...
read full review
Comment on agent fees
N/a
Was this helpful? Yes

“EXCELLENT...”

Feb 07,2019
Minithumbup
Laura
Michaela
By: 'Happy customer'
Feb 07,2019
0 people found
this helpful
Michaela and Laura have been exceptional in helping me resolve an issue caused by another management agency which was causing such stress. i can't rate them highly enough as they have always been polite and helpful and actually call you back when they say they ...
read full review
Comment on agent fees
excellent reasonable rates
Was this helpful? Yes
By: Sara Butler
Feb 28, 2019
View all comments (1)
Thank you for your review. We were happy to help you as we were horrified that the other agent didn't do what they said they would and put you in the position they did. Hope all your stress has now gone! ...

“Brilliant...”

Feb 05,2019
Minithumbdown
By: 'Mike Ridley-Smith'
Feb 05,2019
0 people found
this helpful
I have now been using Northwood for sales and rental and they are just so helpful and efficient. Highly recommended...
read full review
Comment on agent fees
Very fair and competive
Was this helpful? Yes

“Great communication....”

Jan 25,2019
Minithumbup
Victoria
By: 'James'
Jan 25,2019
0 people found
this helpful
I was hopeless with everything about moving house, Wendy and Victoria made it easier, I asked them all sorts of questions, not just about the sale of my house and they always gave me answers that I easily understood. Thabk you....
read full review
Comment on agent fees
Didn't really bother me too much.
Was this helpful? Yes

“Excellent...”

Dec 14,2018
Minithumbup
Wendy
By: 'Carly'
Dec 14,2018
0 people found
this helpful
Excellent, professional service throughout the sale of my property. Victoria and Wendy were great in keeping me updated throughout and always happy to help with any queries....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent, Informative and Stress Free...”

Oct 04,2018
Minithumbup
Wendy
Victoria
By: 'Tom and Erica'
Oct 04,2018
0 people found
this helpful
A very complicated sale with a lot of different elements that could (and often did) go wrong. Wendy and Victoria were absolutely fantastic at holding the whole process together, giving us regular updates and offering advice when we needed it. With their help we have ...
read full review
Comment on agent fees
Very reasonable!
Was this helpful? Yes

“Fantastic...”

Sep 21,2018
Minithumbup
Wendy
Victoria
By: 'Shell'
Sep 21,2018
0 people found
this helpful
Fantastic service from Wendy and Victoria, everything was dealt with efficiently and in a timely fashion. Would recommend the firm to anyone looking to sell their property. Thank you!...
read full review
Was this helpful? Yes

“Genuine peace of mind....”

Sep 10,2018
Minithumbup
By: 'Matt Somers'
Sep 10,2018
0 people found
this helpful
We bought our buy to let property in 2006 and having spent years battling with hopeless agents came across Northwood and their rent guarantee scheme in 2014. Everything got better from that day. They are simply 20% more professional than any other company we dealt with. The difference ...
read full review
Comment on agent fees
I think their fees are very fair. You could pay less but you won't get anything like the service.
Was this helpful? Yes

“Excellent service...”

Sep 05,2018
Minithumbup
Rebecca
Julia
By: 'Rich s'
Sep 05,2018
0 people found
this helpful
Excellent all round. Very good service from start to finish. Would highly recommend. Very fast and reliable at all. Points of contact....
read full review
Comment on agent fees
Fees very good
Was this helpful? Yes

“Hassle free...”

Aug 31,2018
Minithumbup
By: 'DB'
Aug 31,2018
0 people found
this helpful
Staff were very helpful with our rental and accommodated us with our busy schedules. Since moving in all communications have been dealt with without any problems. Highly recrecommended agency...
read full review
Comment on agent fees
Fees were as expected
Was this helpful? Yes

“First time property renting......”

Aug 31,2018
Minithumbup
Julia
Rebecca
By: 'Sarah T'
Aug 31,2018
0 people found
this helpful
Myself and my partner were looking to rent for the first time ever when we got in touch with Northwood about a maisonette in Gateshead, we rented for just over a year and while there were a few bumps in the road (as is natural) ...
read full review
Comment on agent fees
As expected.
Was this helpful? Yes

“Supportive...”

Aug 31,2018
Minithumbup
Michaela
Victoria
By: '85 Spencer Street'
Aug 31,2018
0 people found
this helpful
This agency did all they could to facilitate our moving in at a time when my partner was having cancer treatment in the area. Michaela responded to our initial (quite specific) letter of enquiry and when we got in touch she was patient, kind and ...
read full review
Comment on agent fees
I have not rented before and so the fees for renewing an existing tenancy seems expensive, however I have no other agencies to compare it to and so this might be the going price everywhere
Was this helpful? Yes

“Northwood Review...”

Aug 31,2018
Minithumbup
Michaela
Julia
By: 'Lola Moreno LaVey'
Aug 31,2018
0 people found
this helpful
We are consistently impressed with the service provided by the staff at Northwood. We have been here over 3 years and any time we have a problem it is sorted very promptly. We also love the staff who come to do our inspections as they are ...
read full review
Comment on agent fees
As we are long term tenants we are able to pay our fees every 12 months instead of 6 which is perfect
Was this helpful? Yes

“Fantastic service from the Newcastle team!...”

Aug 31,2018
Minithumbup
Michaela
Laura
By: 'Andy & Oli'
Aug 31,2018
0 people found
this helpful
Title says it all. I recognize all the names in the staff member list but sadly can only pick 2 - Michaela who we signed our tenancy agreement with, and Laura who deals with all our maintenance queries. It's a testament to the office how I ...
read full review
Comment on agent fees
Not ideal how £50 is charged each time a contract renewal is needed but no issue with the initial one, this is standard.
Was this helpful? Yes

“They are the best in our region...”

Aug 31,2018
Minithumbup
Michaela
Laura
By: 'Mehran'
Aug 31,2018
0 people found
this helpful
Hi all, I have been a tenant in my current address more than 3 years and have been in contact directly with Michaela and Laura from Northwood. Based on my experience, they are the most responsive and committed people in their field. During these years all ...
read full review
Comment on agent fees
Normal fees, always within range
Was this helpful? Yes

“Efficient...”

Aug 31,2018
Minithumbup
Michaela
Rebecca
By: 'Jim e savol'
Aug 31,2018
0 people found
this helpful
Service is quick, very polite. They saw to our requests with as much help that they could offer. However once contractor (PAT services) were not very professional as they had moved a lot of our possessions and left them unplugged/untidy after visit....
read full review
Comment on agent fees
Fees are not too expensive
Was this helpful? Yes

“Great service...”

Aug 31,2018
Minithumbup
Rebecca
Julia
By: 'Dean'
Aug 31,2018
0 people found
this helpful
Northwood provided a great service when I relocated to Newcastle. They made the whole process nice and easy so that I could concentrate on my new job....
read full review
Comment on agent fees
Perfectly reasonable compared to others.
Was this helpful? Yes

“Fantastic...”

Aug 31,2018
Minithumbup
By: 'Venkata'
Aug 31,2018
0 people found
this helpful
Its very good. We got the home for rent very quickly and everything was fine and good.we were happy with them...
read full review
Was this helpful? Yes

“Professional and efficient!...”

Aug 31,2018
Minithumbup
By: 'Marnie'
Aug 31,2018
0 people found
this helpful
Being new to the North East inevitably meant I had even more questions than the normal buyer...the agents at Northwood were a fantastic help. My queries were answered without delay, and when it came to finding the perfect property for me they ensured the ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent customer service...”

Aug 30,2018
Minithumbup
By: 'Derek'
Aug 30,2018
0 people found
this helpful
The Northwood Tyneside team did an excellent job in advertisng , potential buyer viewing and dealing wth the queries and information promptly through to completion. First class Excellent service....
read full review
Was this helpful? Yes

“Best letting agents!!...”

Aug 29,2018
Minithumbup
Michaela
By: 'Amina'
Aug 29,2018
0 people found
this helpful
I am so glad I chose Northwood to give me my second home a tenant for my little family back in June 2016. I am still with these letting agents. They are so friendly, welcoming and extremely helpful to my many issues! I usually deal with ...
read full review
Comment on agent fees
The fees are fair and affordable
Was this helpful? Yes

“Smooth process, Very helpful. 5*...”

Aug 29,2018
Minithumbup
Victoria
Wendy
By: 'Emma'
Aug 29,2018
0 people found
this helpful
Being a 1st time buyer we had 101 questions, and no matter how big or small the question was we always got a fast response and were made to feel at ease. We were kept up to date with every bit of progress possible. We couldn't ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“this team tailor their advice for your situation and that's what makesit so great !...”

Aug 29,2018
Minithumbup
Laura
Sara
By: 'Simran'
Aug 29,2018
0 people found
this helpful
As first time buyers I had approached other agents and been made to feel stupid and cut off when asking questions , this team were brilliant . If they couldn't answer my questions they would phone me the same day with a fitting answer ! Very efficient and ...
read full review
Comment on agent fees
Fair when comparing to others so good I. My opinion
Was this helpful? Yes

“Efficient and value...”

Aug 29,2018
Minithumbup
Rebecca
Julia
By: 'Mr Singh'
Aug 29,2018
0 people found
this helpful
From start to finish the letting process was easy and quick. Highly recommend to any potential landlords or sellers. Great...
read full review
Was this helpful? Yes

“Always a pleasure...”

Aug 29,2018
Minithumbup
Michaela
Laura
By: 'Paul'
Aug 29,2018
0 people found
this helpful
Helpful, professional and friendly staff - always greeted with a smile. The whole team at Northwood are always ready and happy to help with any issues that may arise and will go the extra mile to make sure everything is as good as can be. ...
read full review
Comment on agent fees
More than fair considering the help they offer
Was this helpful? Yes

“Absolute pleasure to deal with!...”

Aug 29,2018
Minithumbup
Rebecca
Michaela
By: 'James'
Aug 29,2018
0 people found
this helpful
Northwood have been amazing for the past year (hopefully many to come!). I have been renting in Newcastle with Northwood and have had zero issues. Hail, storm or snow Northwood are there for you (as we found out during our cold winter). Fantastic team, polite & ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Northwood Newcastle...”

Aug 29,2018
Minithumbup
Michaela
Rebecca
By: 'Gemma'
Aug 29,2018
0 people found
this helpful
Very helpful when renting my first flat. Rebecca showed us around the property and was very informative and friendly. Michaela was very helpful and quick at sorting all the paperwork and fees so that the renting process was quick and easy for me....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • NE1
  • Newcastle Upon Tyne
  • NE2
  • Gateshead
  • NE3
  • Consett
  • NE4
  • Burnopfield
  • NE5
  • Cramlington
  • NE6
  • Ponteland
  • NE7
  • NE8
  • NE9
  • NE10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 100% 100%
Lettings 100% 95%
Price range of properties reviewed
Sales
  • Min: £10,995
  • Max: £1,700,500

Letting
  • Min: £0
  • Max: £1,700,500

NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
36 1 87 3 36 1 11 0 10 0
Staff picture Sara
(18)

Staff picture Victoria
(41)

Staff picture Michaela
(51)

Staff picture Wendy
(31)

Staff picture Rebecca
(32)

Staff picture Julia
(30)

Staff picture Laura
(8)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 1:54 PM 09/03/2016 by Northwood - Newcastle, Newcast

Opening hours



.
As Seen On

Book FREE Valuation

Branch - Newcastle upon Tyne, NE5

Branch logo