• Staff picture
    Hazel
  • Staff picture
    Sara
  • Staff picture
    Wendy
  • Staff picture
    Victoria
  • Staff picture
    Michaela
  • Staff picture
    Rebecca
  • Staff picture
    Julia
As a leading Newcastle estate agent, we're a professional team of local, friendly experts who are passionate about property. We offer the full range of sales, lettings and property management, but are best known for our Guaranteed Rent service - the perfect let and forget solution for landlords. So whether you have a specific lettings or sales question, want some honest advice, get in touch with one of the team today.
Northwood

676 West Road Newcastle upon Tyne
Tyne and Wear
NE5 2UR

0191 274 0119

“ Thank you... ”

May 03,2018
Minithumbup
Julia
By: 'Kevin'
May 03,2018
0 people found
this helpful
I have received excellent support and service from Julia and the team and would like to pass on my thanks...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Sara Butler
May 14, 2018
View all comments (1)
Thank you Kevin, Julia is thrilled to get such a good review. I hope we can always give a 5 star service. ...

“ Nothing but Possitives... ”

Apr 04,2018
Minithumbup
Victoria
By: 'Stephanie M'
Apr 04,2018
0 people found
this helpful
Vicktoria and the whole Northwood team have been phenomenal since the first meeting. We have received regular updates regarding the views for our property through rightmove, Victoria and the team have been able to handle all of our viewings, without our having to be in ...
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Comment on agent fees
Fairly Priced
Was this helpful? Yes
By: Victoria
Apr 05, 2018
View all comments (1)
Thank you on behalf of the whole team here at Northwood Tyneside for your lovely comments. We will not be completely satisfied until you are unpacked and enjoying your first celebratory drink in your new home. ...

“ Easy and stress free house sale!... ”

Mar 30,2018
Minithumbup
Victoria
By: 'Amy'
Mar 30,2018
0 people found
this helpful
Northwood have made my experience of selling my first home stress free and easy from start to finish. Victoria has been professional and helpful throughout the process and has made what I though would be a difficult process an enjoyable one! My house was sold ...
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Comment on agent fees
Great
Was this helpful? Yes
Nov 01,2017
Minithumbdown
By: 'Mr Adams'
Nov 01,2017
0 people found
this helpful
Absolutely horrendous service from Northwood. Our family have had nothing but hassle and would urge anybody looking to rent to look elsewhere. The staff are rude, unhelpful and condescending. Repairs are never made, damp and leaks are considered unimportant and if they do decide to ...
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Was this helpful? Yes
By: Sara Butler
Nov 21, 2017
View all comments (1)
Hi, Mr Adams, I am really sorry that you feel so bad about the service you have received from Northwood. However we have no record of you being a tenant in Newcastle and wonder if you have selected the wrong office to review. I am sure whoever you dealt with would be happy to discuss your grievance if you contact them by phone. You will find the numbers on Northwooduk.com. I am happy to clarify some of the points you have raised from Newcastle office perspective. We don't run a 24 hour repair se ...
Sep 13,2017
Minithumbup
By: 'Jan'
Sep 13,2017
0 people found
this helpful
I would thoroughly recommend Northwood, Newcastle. They have managed a couple of rental properties for us and have also sold on our behalf. The staff are polite and professional and are an absolute pleasure to deal with....
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Comment on agent fees
Their management fees are competitive and we have found maintenance and repair costs to be very reasonable.
Was this helpful? Yes
Sep 08,2017
Minithumbup
Victoria
Michaela
By: 'Andrew'
Sep 08,2017
0 people found
this helpful
Always a pleasure to deal with. Friendly and professional. I have been dealing with Northwoods for some years and they are always very helpful. Highly recommended...
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Comment on agent fees
Excellent
Was this helpful? Yes
Sep 08,2017
Minithumbup
Victoria
Michaela
By: 'GC'
Sep 08,2017
0 people found
this helpful
Northwood knew I was looking for a flat to rent and called me when something appropriate came on the market. Not many agents would be so proactive. I needed to move in quickly and the team worked hard to make a tight deadline. I would ...
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Comment on agent fees
No problem with the fees charged which were very fair
Was this helpful? Yes
Jan 18,2017
Minithumbup
Victoria
By: 'Chris F'
Jan 18,2017
0 people found
this helpful
Nothwood sold my mother's house in 2015 so this review is being done now, as I forgot to do so immediatey following the sale! The sale was handled with both professionalism and a personal touch. But more than that, I found Samantha and Victoria's obvious experience ...
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Comment on agent fees
Very fair. Better than the competition that I approached.
Was this helpful? Yes
Apr 14,2016
Minithumbup
Victoria
By: 'Ruyton Properties'
Apr 14,2016
0 people found
this helpful
North woods have recently sold one of our houses in Newcastle upon Tyne. Throughout the process we were kept up to date with regular up date of viewings and offers, the whole selling process was seamless and could not have been better. First class service.....
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Comment on agent fees
Fees are very reasonable considering the high level of service.
Was this helpful? Yes
Apr 12,2016
Minithumbup
By: 'TM'
Apr 12,2016
0 people found
this helpful
I have used Northwood for many years for tenancy find services & also sales. I found them to be highly professional & great communicators. All staff very helpful & approachable....
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Was this helpful? Yes
Apr 11,2016
Minithumbup
Sara
Julia
By: 'Liz'
Apr 11,2016
0 people found
this helpful
All staff, Sara, Julia, Michaela, Melissa and Paola are all very helpful, they provide a very good service, i have used them twice now to let out my property and I will be using them again, highly recommended...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 07,2016
Minithumbup
Julia
Victoria
By: 'Amy'
Apr 07,2016
0 people found
this helpful
Excellent from start to finish, the agent who showed me the flat was pleasant and informative and Julia who kept in touch about progress and documents was prompt with responses and very helpful when I asked for anything. Could praise Northwood and Julia highly enough ...
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Comment on agent fees
First time renter so nothing so compare to, I'd obviously like them to be cheaper... Who wouldn't!
Was this helpful? Yes
Mar 31,2016
Minithumbup
Michaela
By: 'G Little'
Mar 31,2016
1 people found
this helpful
I had my first review with Michaela today and I was very happy. She was punctual and professional. I was asked if I had any issues or feedback which makes a huge change as many agencies don't seem interested. Thanks :-)...
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Was this helpful? Yes
Mar 31,2016
Minithumbup
Michaela
Victoria
By: 'Narcis'
Mar 31,2016
1 people found
this helpful
Felt that she was great to work with, felt my move and everything leading up to my move was so smooth thanks to MIchaela Burn, Victoria Skoyles and the team at Norhtwood. Great service and would recommend the company to anyone buying or renting a ...
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Was this helpful? Yes
Mar 23,2016
Minithumbup
Michaela
By: 'Carl'
Mar 23,2016
0 people found
this helpful
I have found the Newcastle Northwood Team very Professional, Cooperating and Accommodating in all aspects of their approach with regards to my rental experience. What's pleasing is the prompt responses when making enquiries. I would thoroughly recommend Newcastle Northwood to any potential Tenant/Buyer....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2016
Minithumbup
By: 'Susan'
Mar 22,2016
0 people found
this helpful
Professional and friendly and efficient service received from Northwood right from the beginning starting from the first viewing of the property, through to now dealing with repairs etc....
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Comment on agent fees
Worth it for the peace of mind of dealing with a professional letting agent
Was this helpful? Yes
Mar 22,2016
Minithumbup
Michaela
By: 'KTW'
Mar 22,2016
0 people found
this helpful
Always friendly and helpful. Sorts any issues quickly and efficiently, whether on the phone or in person. Thoroughly professional member of the team....
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Comment on agent fees
Fees in line with most others.
Was this helpful? Yes
Mar 15,2016
Minithumbup
Michaela
By: 'Ryan'
Mar 15,2016
0 people found
this helpful
Very polite and professional. Could talk comfortably about any potential problems and issues with the property. Issued a repair very quick and it was completed to a high standard....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 11,2016
Minithumbup
Michaela
By: 'Michaela Wallace'
Mar 11,2016
0 people found
this helpful
Recently had my first inspection in my property Michaela was very friendly and helped me with any concerns I had. Upon returning to the office gave her feedback and I had follow up calls to renew my tenancy and have an appointment arranged for repairs. ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 10,2016
Minithumbup
Michaela
By: 'Melissa D'
Mar 10,2016
0 people found
this helpful
I have rented from Northwood for over 4 years. I have always found them professional and friendly, especially Michaela who is lovely and always helpful. I would recommend Northwood to tenants and landlords alike as they make sure the houses on their books are maintained to ...
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Comment on agent fees
Fees are reasonable to today's market.
Was this helpful? Yes
Dec 10,2015
Minithumbup
Victoria
By: 'ABC'
Dec 10,2015
0 people found
this helpful
Everyone we have dealt with at Northwood has been lovely and seem to care about any issues that have arisen with them so I can't choose just 2! In particular, Wendy, Melissa and Victoria have been really wonderful and have made the rental process, and any ...
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Comment on agent fees
I always feel that agency fees (whichever agency I go with) are too high. This is a personal opinion and not reflected towards Northwood, who really are just in line with industry norms.
Was this helpful? Yes
Dec 07,2015
Minithumbup
Michaela
By: 'Victoria-Bk'
Dec 07,2015
1 people found
this helpful
Great service, helpful and extremely friendly from start to finish. As well as very understanding with individual circumstances and work with you which is always a huge relieve. Would certainly recommend/use Northwood letting again....
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Comment on agent fees
I thought the fees were of a reasonable price and what is to be expected when renting a property.
Was this helpful? Yes
Dec 07,2015
Minithumbup
Wendy
By: 'Gary J'
Dec 07,2015
1 people found
this helpful
They always provide an excellent service and remain very professional when dealing with both tenants and landlords. Would deffinately recommend to any landlord....
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Was this helpful? Yes
Dec 07,2015
Minithumbup
Michaela
Victoria
By: 'glen partridge'
Dec 07,2015
1 people found
this helpful
Worked relentlessly with my solicitors to secure the rental warm friendly staff who i would recommend to anyone.muchly appreciate all there help...
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Was this helpful? Yes
Dec 04,2015
Minithumbup
Victoria
Michaela
By: 'Walliss'
Dec 04,2015
0 people found
this helpful
I have rented from Northwood for over 5 years, they have always been great and very helpful and understanding. I would recommend them to anyone....
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Was this helpful? Yes
Dec 03,2015
Minithumbup
By: 'Jane Bullough'
Dec 03,2015
0 people found
this helpful
I have had the pleasure of providing a cleaning service to Northwood Newcastle, and their portfolio of rental and sales properties, over the last 12 months. It might be worth noting that I also provide this service to many other Estate Agents in the area. However, ...
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Was this helpful? Yes
Dec 03,2015
Minithumbup
By: 'Jeremy Kinghorn'
Dec 03,2015
0 people found
this helpful
I have used the West Rd Newcastle on Tyne branch of Northwood for letting and property maintenance for around 6 years and have found them first class. Having used other agents in the past I would heartily recommend the team at this office...
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Was this helpful? Yes
Dec 03,2015
Minithumbup
Sara
By: 'Graeme Clarke'
Dec 03,2015
0 people found
this helpful
Over a five year period of letting a property owned by my brother and me, Northwood have provided us, as landlords, with a most professional service. They quickly found a tenant for our property who turned out to be utterly reliable. In relation to arranging ...
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Comment on agent fees
Entirely cost effective
Was this helpful? Yes
Dec 03,2015
Minithumbup
Victoria
By: 'Tracey'
Dec 03,2015
0 people found
this helpful
After splitting from my long term partner, they help me find a property to rent within my budget, always very helpful, The girls at this branch have been wonderful, always friendly helpful nothing is to much trouble for them, they are a really lovely group ...
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Was this helpful? Yes
Dec 02,2015
Minithumbup
Hazel
Sara
By: 'Bridgewood Properties Ltd'
Dec 02,2015
0 people found
this helpful
Top class service from a very competent and professional firm. We are very glad that we switched our Newcastle property portfolio from other agents to Northwood a number of years ago and since then we have developed a very good working relationship with Hazel and ...
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Was this helpful? Yes
Areas covered
  • NE1
  • Newcastle Upon Tyne
  • NE2
  • NE3
  • NE4
  • NE5
  • NE6
  • NE7
  • NE8
  • NE9
  • NE10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £10,995
  • Max: £1,700,500

Letting
  • Min: £0
  • Max: £1,700,500

NALS DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 41 3 21 0 2 0 8 0
Staff picture Hazel
(5)

Staff picture Sara
(12)

Staff picture Wendy
(14)

Staff picture Victoria
(21)

Staff picture Michaela
(26)

Staff picture Rebecca
(0)

Staff picture Julia
(3)

Fees

No fees set.
Last updated at 1:54 PM 09/03/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:54 PM 09/03/2016 by allAgents

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Branch - Tyneside, Newcastle upon Tyne, NE5

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