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    Matt Morris
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    Richard Horton
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Martin & Co

53 Castle Street Dover
Kent
CT16 1PT

01304 213312

Oct 28,2016
Minithumbdown
By:
Oct 28,2016
0 people found
this helpful
In brief: distant, unhelpful, slow, dismissive and committed only to money, not to the landlords or the tenants. - We had to wait over 6 months to have a dripping tap fixed. - We had to mend our gas fire ourselves as they had not done anything at all despite several requests and it being winter. - They do not return phone calls or emails when they say... ever. - They blame each other, change job titles to avoid admitting fault and pass you around in circles to delay doing anything. - They charg...
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Comment on agent fees
Bad. Every opportunity to eke money out of tenants, Martin & Co will take. When it came to the references from them for us to move, they withheld them from our prospective next letting agent until our outrageous £25 fee had cleared in their account and then they made a farce of it, not answering calls and delaying the whole process to the point we were extremely close to losing the property we needed the references for. Utterly incompetent.
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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Awards won by Martin & Co, Dover CT16 1PT

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