Martin & Co
Dover, CT16
3/5, 2 reviews
50% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“In brief: distant, unhelpful, slow, dismissive and committed only to ......”

Share on :
Oct 28,2016
Minithumbdown
Matt
By: 'pwh3426'
Oct 28,2016
5 people found
this helpful
In brief: distant, unhelpful, slow, dismissive and committed only to money, not to the landlords or the tenants.

- We had to wait over 6 months to have a dripping tap fixed.
- We had to mend our gas fire ourselves as they had not done anything at all despite several requests and it being winter.
- They do not return phone calls or emails when they say... ever.
- They blame each other, change job titles to avoid admitting fault and pass you around in circles to delay doing anything.
- They charge a fee at every possible stage, further proving they care solely about the money, not the property or the people involved.
- They don't carry out inspections properly at all. They guessed at the state of our garden as being slightly overgrown having not looked at it and said no photos were taken of the living room as it was being worked in at the time. Both were false statements. We had them corrected after having frank words with them.
- They simply do not manage the property as contracted or as the landlords pay them to. They make living in/renting from them a constant hassle and frustration.
Comment on agent fees
Bad. Every opportunity to eke money out of tenants, Martin & Co will take. When it came to the references from them for us to move, they withheld them from our prospective next letting agent until our outrageous £25 fee had cleared in their account and then they made a farce of it, not answering calls and delaying the whole process to the point we were extremely close to losing the property we needed the references for. Utterly incompetent.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Martin & Co
1-2 King Street
Dover
Kent
CT16 1NW
01304 213312

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £125,000 £125,000
Lettings 0% 0% £725 £725
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 1 0 0 0
Areas covered
  • CT14
  • Dover
  • CT15
  • Deal
  • CT16
  • CT17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“property management...”

Share on :
Feb 13,2019
Minithumbup
Matt
By: 'David'
Feb 13,2019
0 people found
this helpful
We have been working with Martins for some years and confirm that they provide an excellent service and are very knowledgable. They have a Professional attitude and positive outlook....
read full review
Comment on agent fees
Always fair and resonable
Was this helpful? Yes

“In brief: distant, unhelpful, slow, dismissive and committed only to ......”

Share on :
Oct 28,2016
Minithumbdown
Matt
By: 'pwh3426'
Oct 28,2016
5 people found
this helpful
In brief: distant, unhelpful, slow, dismissive and committed only to money, not to the landlords or the tenants. - We had to wait over 6 months to have a dripping tap fixed. - We had to mend our gas fire ourselves as they had not done ...
read full review
Comment on agent fees
Bad. Every opportunity to eke money out of tenants, Martin & Co will take. When it came to the references from them for us to move, they withheld them from our prospective next letting agent until our outrageous £25 fee had cleared in their account and then they made a farce of it, not answering calls and delaying the whole process to the point we were extremely close to losing the property we needed the references for. Utterly incompetent.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:57 PM 13/02/2019 by Dennis Roodhardt

Awards won by Martin & Co, Dover CT16 1NW



Find the Best Agent to
Sell or Rent Your Home