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    Debbie Keyte
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    Sarah Gregg
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    Katy Dean
  • Samantha Barham
    Samantha Barham
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    Daniel Pratt
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    Demetrius Stacey
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    Dee 1
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Leaders

25 Church Road Rustington
West Sussex
BN16 3NN

01903 786 666

Dec 17,2012
Minithumbup
By:
Dec 17,2012
0 people found
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Leaders of Rustington have been a pleasure to work with. We had a problem with meeting them for them to handover the keys due to being delayed in traffic, and the office would have been closed when we arrived. They offered us an alternative, at the Littlehampton office, who could progress our handover meeting which was a life saver for us as we had moved from miles away. The only issue that we had with the property was resolved promptly and with no fuss. They are also very prompt for propert...
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Nov 30,2012
Minithumbup
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Nov 30,2012
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I have been renting through this agent for over 4 years now and I can confirm that I am extremely happy with all aspects that have been dealt with during my tenancy. I would highly recommend this agent to any of my friends or family....
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Nov 30,2012
Minithumbup
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Nov 30,2012
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I have been renting through Leaders lettings for the past 2 years. I have always found the staff to be friendly and helpful. My main dealings have been with Daniel Pratt and he has always been, professional and friendly and a pleasure to do business with. Leaders overall are hard working, reliable and trustworthy! I would recommend them to anyone wanting to Rent. Thank you to all the staff that have dealt with me in the past, its nice to know that there is always help with a friendly smile and t...
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Nov 29,2012
Minithumbup
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Nov 29,2012
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I have a number of properties that Leaders handle for me and they are always professional and courteous. In this particular case a problem with a tenancy renewal was dealt with was resolved by the agent being flexible and coming up with a solution to the satisfaction of both parties....
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Nov 29,2012
Minithumbup
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Nov 29,2012
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I have now rented through Leaders 3 times, twice with Rustington and once with Bognor Regis office. The staff at Rustington are particularly friendly and helpful. They are always polite and go out of their way to make sure that the rental journey progresses smoothly. If any problem arise at the property, it is dealt with quickly and efficiently. I have had the pleasure of meeting Sam at Bognor Regis and now she has moved to the Rustington office. All of the staff at Rustington are profession...
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Nov 29,2012
Minithumbup
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Nov 29,2012
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We have been renting our property for nearly 8yrs now. In this time we have had no problems with the agents.We feel we can phone them up for any problems we may have with the property however big or small knowing that it will be dealt with promptly! The staff are always friendly and very easy to deal with....
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Nov 27,2012
Minithumbup
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Nov 27,2012
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I have been a \'customer\' for the last 6/7 years renting the same property and have always found them extremely helpful and prompt in dealing with any problems (including, last year, a new boiler!)...
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Nov 27,2012
Minithumbup
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Nov 27,2012
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My wife And I have rented property through leaders for about 6 years.The initial process of applying to rent through Leaders we found to be very smooth and efficient.Since being accepted we obviously have found several things that needed attention or replacement.These we have reported to Dan,or in his absence Dee..On every occasion these issues have been dealt with quickly and efficiently.I would recommend anybody to use Leaders if looking for a Letting Agent....
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Nov 27,2012
Minithumbup
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Nov 27,2012
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I found demetrius very personable & open. Also very willing to negotiate on my behalf. The team found a tenant quickly and dealt with a few minor problems speedily & efficiently. I would use them again...
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Nov 27,2012
Minithumbup
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Nov 27,2012
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I have always received a first class service from Leaders in Rustington. For both of the long term lets (total five years) that they have handled since the property was new, the tenants they found for me have been excellent and the property kept in \'As new\' condition. I would recommend Leaders above other letting agents....
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Nov 27,2012
Minithumbup
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Nov 27,2012
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After having some problems with the Chichester branch of Leaders a few months ago resulting in an official complaint, myself and my husband have since moved to Rustington, where we have found the Leaders staff very helpful and efficient. We have had a few minor problems in the flat and the staff at the branch have been very quick to resolve them for us....
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Nov 26,2012
Minithumbup
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Nov 26,2012
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All staff and agents pass and present have always dealt with any issues in a prompt and proffesional manner and when they say they will contact you back they always do by far the best agents I have evr dealt with and always recommend them to my friends and family when looking for propertys...
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Nov 26,2012
Minithumbup
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Nov 26,2012
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I have been with Leaders now for nearly 3 years and can only praise them for all their help when repairs are needed at the property. I can\'t think of any request that has not been acted upon swiftly. I particularly pick out Dan for being extremely helpful; I likewise thank the landlady for giving my wife and I and our cats a very nice home too....
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Nov 26,2012
Minithumbup
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Nov 26,2012
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Leaders found us an alternative property quickly when our first choice house fell through!! They are always polite and proffesional. They have found good tradesmen to work on our house when repairs have been needed. Dan has been very helpful when we needed to change the tenancy....
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Nov 26,2012
Minithumbup
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Nov 26,2012
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Sam & Dee were professional from first contact and I have nothing but praise for their manner. Since moving in the support from Dan & Katy in property management has been first class and very responsive. When issues have reared their heads they have been tackled swiftly and with a \'can-do\' attitude. I have nothing but praise for the whole team and have no hesitation in recommending them....
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Nov 22,2012
Minithumbup
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Nov 22,2012
0 people found
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I am a tenant of Leaders Rustington since Jan 2009. The staff were of great help in assisting me make a choice among the properties that were available advising accordingly. Since then they have been there for me anytime i want assistance they help within no time waste. I would have no reason to change to any other agent. They are so friendly, fast, helpful and professional. I would recommend them to anybody looking for a property to rent....
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Nov 22,2012
Minithumbup
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Nov 22,2012
0 people found
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I find him very professional and efficient, polite and always replying to any questions or problems promptly withthe correct advice. Nothing seems to much trouble and he seem very interestd and happy doing his job. I was buying a new house to let, but was not certain that the aerial was a good one. He took the trouble to go and see the house situation and reported to me. He was at that moment very busy, but he took the trouble. The house was let as soon as I put it for letting, and I got bet...
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Nov 22,2012
Minithumbup
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Nov 22,2012
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i was very impressed with the staff at rustington branch on both of my moves with them. they handled everything they possibly could for me as i was going through a very bad time, especially the first move from littlehampton to ferring. I am most grateful for all their help,cant remember details after all this time, should have sent this earlier...
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Nov 21,2012
Minithumbup
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Nov 21,2012
0 people found
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They are reliable and hard working agents. I didnt encounter any problems or delayed with in terms of paperworks and responses....
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Nov 17,2012
Minithumbup
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Nov 17,2012
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I found them to be very helpful in answering any of my questions I may of had relating to the property...
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Nov 15,2012
Minithumbup
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Nov 15,2012
0 people found
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All is well no problems with the Agengy and l happy with the property. Been here for three years no complain and all. They are very efficient in everything they do e.g. in solving problems. Definitely would recommend them....
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Nov 11,2012
Minithumbup
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Nov 11,2012
0 people found
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Helped us to find our perfect property and were very patient with us whilst we viewed quite a few along the way. They listened to what we were after and found us what we were looking for. Fees are reasonable compared to others and the whole process was painless and easy. Moved from one Leaders (Worthing) to another (Rustington) and have also used Hove in the past, and each time this has been the experience....
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Nov 10,2012
Minithumbup
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Nov 10,2012
0 people found
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Leaders have been looking after this and other of our properties since they oped their branch in Rustington. They have provided unfailingly excellent service. They handle tenant changes extremely efficiently, no landlord likes vacant periods and with Leaders these have never been more than a few days: just enough time to go do any repairs, etc. The tenants they have found us have all been excellent and treated our properties with respect. Better still tenants have tended to be long term (one ten...
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Nov 10,2012
Minithumbup
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Nov 10,2012
0 people found
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We were very impressed with the service from Leaders. We had viewed properties with a couple of other agents who seemed to lack knowledge of the property and area amenities. Sam was very accommodating with viewing times and answered all our questions satisfactorily. Sam also made the whole process of renting hassle and stress free. We would recommend Leaders in Rustington to anyone....
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Nov 08,2012
Minithumbup
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Nov 08,2012
0 people found
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We have found Rustington Leaders to be a very welcoming and helpful letting agency. At the time of staring the process of becoming tenants with Leaders my husband and I were getting married and they could not do enough to make the process go as smoothly as possible so we had one less thing to worry about. Even when documents came through slightly incorrect they made sure that these were corrected and sent out straight away. I would certainly recommend Leaders over the other two agencies we have ...
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Nov 08,2012
Minithumbup
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Nov 08,2012
0 people found
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Leaders keeps me, the landlord, regularly advised of all relevant issues at the property. Inspections are carried out regularly. It has a number of reliable sub-contractors to effect maintenance work. The attention given during one particularly difficult repair incident was exemplary. The staff takes a balanced view on which repairs are advisable and/or necessary so that expenditure is kept at a reasonable level. Advice is given on the evolution of market rents so that the landlord is helped to ...
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Nov 07,2012
Minithumbup
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Nov 07,2012
0 people found
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They were very friendly and helpful when we were looking for a place to rent, provided all information in a very impressive format about the flat we rented from them. We live in the flat for 1,5 years now. The agency replied to all our inquiries promptly, dealt with request to repair faults efficiently....
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Nov 07,2012
Minithumbup
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Nov 07,2012
0 people found
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Leaders manage two properties for us. they have always been efficient in finding tenants, in checking that the properties are well-looked after and in alerting us to any problems and dealing with repairs. Their charges are reasonable and we like the fact that they charge commission monthly rather than taking 6-months or a year\'s commission upfront as we have found with other agents....
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Nov 07,2012
Minithumbup
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Nov 07,2012
0 people found
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Leaders in Rustington have great customer service. I have been a tenant with them for 7 years now with three different properties and they have gone beyond expectations to make sure everything has run smoothly. They go out of their way to help and make sure you are happy in the property. The property management department are ways on top of things if you ring with an problem, they also respond to emails very quickly which is great for me as I am always on the go and find it easier to email. ...
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Nov 07,2012
Minithumbup
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Nov 07,2012
0 people found
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We received regular emails with suggested properties matching our criteria, of which our eventual property was one. Leaders were very helpful in arranging a viewing of the property the same day which is not normally possible due to the 24 hour notice etc, but they managed to schedule us in for the same evening which was greatly appreciated. Due to our work schedules and time constraints, arranging viewings with other agents had been troublesome but this was not the case with Leaders. After vi...
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Areas covered
  • BN16
    BN17
    BN18
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 27 0 0 0 0 0 1 0
Debbie Keyte - no image available Debbie Keyte
Property Manager
3 reviews

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Sarah Gregg - upload your photo Sarah Gregg
3 reviews

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Katy Dean - upload your photo Katy Dean
4 reviews

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Samantha Barham Samantha Barham
Lettings Consultant
8 reviews

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Daniel Pratt - no image available Daniel Pratt
Property Manager
12 reviews

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Demetrius Stacey - no image available Demetrius Stacey
Branch Manager
2 reviews

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Dee 1  - no image available Dee 1
2 reviews

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