Absolute joke- completely unresponsive/ unreliable & untrustworthy. Arranged a viewing with one agent on a Saturday morning who assured us that he would call us on Saturday morning to confirm. Gets to an hour before viewing & no call. We call back to be told that we are not on the system. Can we book for Saturday (when my boyfriend calls) - no we have no one to show you around. Can we book (when I call), sorry we haven't got access to the flat as the owner has not dropped off the keys so...
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What agent could do to change your mind?
Learn some customer service skills
- Block Management
- Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees
% accuracy of agent's valuations
Price range of properties reviewed
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Awards won by Kinleigh Folkard & Hayward, London SW11 6QP