Kings Lettings
4/5, 70 reviews
76% recommended
88% lettings valuation accuracy
88% lettings fee satisfaction

Property Features

Established for over 40 years, KINGS prides itself upon being the 'market leader' of Independent Specialist Residential Letting & Management Agents covering the outer London/M3/M4 corridor with offices in Berkshire, Surrey, and Middlesex (with branches covering the towns and surrounding areas of Ascot, Bracknell, Maidenhead, Reading, Slough, Staines, Windsor and ... show more Established for over 40 years, KINGS prides itself upon being the 'market leader' of Independent Specialist Residential Letting & Management Agents covering the outer London/M3/M4 corridor with offices in Berkshire, Surrey, and Middlesex (with branches covering the towns and surrounding areas of Ascot, Bracknell, Maidenhead, Reading, Slough, Staines, Windsor and Wokingham).

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Latest Reviews

 View all Reviews 70
11th Mar 2024
reviewed by 'Charlotte Hardy'
“DO NOT USE. Appalling customer service. We let a property with our small dog and two small children. The day ......”
14th Mar 2023
reviewed by 'Joe'
“Excellent services from Kings Letting for 10 years in a row..Very professional, straight forward, caring people of Kings Lettings.Trustworthy ......”
15th Dec 2022
reviewed by 'Charlotte'
“Let a property knowing the heating and hot water wasn't working adequately. Worst experience of my life. Don't touch with ......”
11th Nov 2022
reviewed by 'Sabina'
“Very poor communication skills from the front staff!I popped in couple months ago as I saw an amazing add ......”
9th Aug 2022
reviewed by 'John'
“Very poor customer service from Jeanette Nugent. Was essentially told I am on too low earnings for them to be ......”
22nd Jul 2022
reviewed by 'S Carter'
“I've been using King's for a number of years, they are always very friendly, helpful and well organised Aaliyah is ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 88% £595 £2,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 2 19 10 0 0 0 0 2 5
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Kings Lettings Branches (view all 6)
London, W6
Maidenhead, SL6
Reading, RG4
Slough, SL1
Staines, TW18
Windsor, SL4

“Disgraceful...”

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Mar 11,2024
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Jeanette
By: 'Charlotte Hardy'
Mar 11,2024
0 people found
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DO NOT USE. Appalling customer service. We let a property with our small dog and two small children. The day we moved in it was apparent that it had not been properly cleaned or made safe. The garden was a tip and was unable to ...
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“Excellent services from Kings Letting for 10 ......”

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Mar 14,2023
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Jeanette
By: 'Joe'
Mar 14,2023
0 people found
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Excellent services from Kings Letting for 10 years in a row..Very professional, straight forward, caring people of Kings Lettings. Trustworthy Agent...
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“Let a property knowing the heating and hot wa......”

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Dec 15,2022
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By: 'Charlotte'
Dec 15,2022
1 people found
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Let a property knowing the heating and hot water wasn't working adequately. Worst experience of my life. Don't touch with a bargepole. Four months later I'm still in a position with no heating...
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“Very poor communication skills from the front......”

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Nov 11,2022
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By: 'Sabina'
Nov 11,2022
0 people found
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Very poor communication skills from the front staff! I popped in couple months ago as I saw an amazing add about this property that I was interested in. Spoke to one of the ladies that was at the front desk there, she had confirmed that ...
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“Very poor customer service from Jeanette Nuge......”

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Aug 09,2022
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Jeanette
By: 'John'
Aug 09,2022
1 people found
this helpful
Very poor customer service from Jeanette Nugent. Was essentially told I am on too low earnings for them to be bothered with! Despite me being in full time work and interested in a property well within my price range, and having savings and a guarantor. ...
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“King's Windsor...”

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Jul 22,2022
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By: 'S Carter'
Jul 22,2022
0 people found
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I've been using King's for a number of years, they are always very friendly, helpful and well organised Aaliyah is very experienced which shines through with all interactions, she is very knowledgeable and ready to assist....
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“I was very impressed about the efficiency of ......”

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May 13,2022
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By: 'Diego'
May 13,2022
0 people found
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I was very impressed about the efficiency of the Kings Letting in Staines, very capable and helpful in every aspect....
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“My landlady uses Kings Lettings services. As a tenant, I ......”

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Apr 25,2022
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By: 'Joël'
Apr 25,2022
0 people found
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My landlady uses Kings Lettings services. As a tenant, I have always been backed by them to solve the flat ' problems. They will try their best to convince the owner to take action for the good of their property, and, whether there is an ...
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“I would like to say a massive thank you to th......”

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Apr 24,2022
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Jeanette
By: 'Nicole'
Apr 24,2022
0 people found
this helpful
I would like to say a massive thank you to the team at Kings lettings staines for all of their support, patience and kindness helping me in my first time moving out. They have been amazing and helped me so much with what I need ...
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“Thank you kings letting for finding us a perf......”

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Mar 09,2022
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Jeanette
By: 'Sheila'
Mar 09,2022
0 people found
this helpful
Thank you kings letting for finding us a perfect home.and also thankyou Jade.Sandra and jeanette for always being on the end of the phone to help me.i will definitely use them again if I ever need a new home.(hopefully that won't ...
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“The best letting agent! Was assisted by Sophi......”

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Jun 29,2021
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Sophie
By: 'AHS'
Jun 29,2021
0 people found
this helpful
The best letting agent! Was assisted by Sophie and Tiffany mainly who were extremely professional and attentive, covering Enfield Town Branch. They always responded promptly too, they were helpful and supportive which made the process very smooth. Information was always liaised to the correct person ...
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“Agnieszka is very attentive and responsive wh......”

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Jun 01,2021
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Agnieszka
By: 'Aristos'
Jun 01,2021
0 people found
this helpful
Agnieszka is very attentive and responsive when it came to any query or questions I had in relation to the property I am renting. Her professional approach is refreshing and a testament to her hard work...
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“I can recommend Kings Lettings...”

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Feb 24,2021
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Sandra
By: 'Natalia'
Feb 24,2021
0 people found
this helpful
It was nice to work with Kings Lettings. Many thanks to agent Sandra. My partner and I arranged viewing on Saturday, and as we were happy with the property, decided to proceed. Sandra promptly sent us the application forms. In one week agency managed to ...
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“Agnieszka Musialik Lettings Negotiator was ve......”

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Feb 09,2021
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Agnieszka
By: 'Sam'
Feb 09,2021
0 people found
this helpful
Agnieszka Musialik Lettings Negotiator was very professional and helpful in my recent house move, which progressed very quickly and is highly recommended....
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“Excellent Kings Lettings Staines 10Yrs +...”

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Jan 22,2021
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Jeanette
By: 'Mrs'
Jan 22,2021
3 people found
this helpful
Using Kings Lettings Staines for 10Yrs +. Their staff I have also known for the same period, and because of that Sandra, Jeanette and Jade are extremely knowledgeable. They will know your property, and your requirements, so you don't need to explain again. They know Staines ...
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“Kasia is the rudest human I have ever met. Sh......”

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Dec 09,2020
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By: 'Miss'
Dec 09,2020
1 people found
this helpful
Kasia is the rudest human I have ever met. She refuses to respond to emails asking for help and needs to be fired. Worse experience ever and cant wait to leave the property....
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“I am extremely disappointed in Kings Lettings......”

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Nov 13,2020
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Rae
By: 'Guy'
Nov 13,2020
2 people found
this helpful
I am extremely disappointed in Kings Lettings finding the most untrustworthy tenant. Before Covid started the tenant was not paying rent on time. Then during Covid he used that as an excuse to not pay rent. Now he has let Kings know that he is ...
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“2 months and still no returned Deposit. The......”

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Feb 13,2020
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By: 'Martin'
Feb 13,2020
1 people found
this helpful
2 months and still no returned Deposit. There is money to come out of this to the Landlord which I am expecting for the final months rent and cleaning but the communications from them has been nothing short of non-existent. As long as they have their ...
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“Excellent service, Allyiah and Kasia both ver......”

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Oct 01,2019
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By: 'C'
Oct 01,2019
0 people found
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Excellent service, Allyiah and Kasia both very helpful and understanding, I will recommend Kings letting agent to my friends and colleagues...
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“My negative experience...”

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Feb 21,2019
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By: 'VijayK'
Feb 21,2019
1 people found
this helpful
My experience with Kings Lettings, Staines Branch: On a Saturday, I viewed a property listed by them, and I really liked it. On the following Monday afternoon, I told them that I would like to apply to rent the property. I was sent across the ...
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Comment on agent fees
Agent fees, although high, are in-line with what other agencies are charging in this area
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By: STEVE
Sep 10, 2020
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very bad service. i was calling since 1 week, every day, and every time they've been telling me that the agent who is dealing with the specific property is not in the office and they will pass my details and contact to her so she can call me back when available , but never received a call. i even call twice in a day but for nothing. I've also tell them that i am willing to pay a deposit even before viewing the property, because i was 100% that i want to rent it for a long period of time, even mo ...

“Not bothered - dont waste your time...”

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Aug 09,2018
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By: 'amee'
Aug 09,2018
1 people found
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I thought the staff at a letting agent are supposed to be there to help you! Nnnnaaahhh, not with this agency. We chose over 15 properties to look at, with the promise that they will get in touch with us once the viewing is set up. 2 ...
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“success....”

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Apr 14,2018
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Jeanette
By: 'Paul'
Apr 14,2018
0 people found
this helpful
Well, once again I have had to return to Kings Lettings and get them to find me a tenant in a hurry and once again they have not disappointed with a new set of tenants found and placed in a relatively short space of time, ...
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Comment on agent fees
Their fee structure is fair compared to the competition in Staines especially against those who talk a good game but inevitably come up with nothing as I alluded to above.
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“Brlilliant!...”

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Apr 11,2018
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Kasia
By: 'JJ'
Apr 11,2018
0 people found
this helpful
The letting agent Kasia was ever so helpful and patient in helping me find my new home in Windsor to accomodate me with my move to the area with work! If you are wanting to move to the Windosr area I would more than reccomend ...
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“Very good agency.Nice service always helpful. Ladies are very ......”

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Jan 30,2018
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By: 'Ela'
Jan 30,2018
0 people found
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Very good agency.Nice service always helpful. Ladies are very polite help us sorted out everything with flat.Quick service. High recommended....
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“The property was listed at the incorrect price, so when ......”

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Jan 16,2018
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Rebecca
By: 'Jessica'
Jan 16,2018
1 people found
this helpful
The property was listed at the incorrect price, so when we went to sign we were told it would actually be £100 more per month. No small amount!! They were not overly apologetic about this. I understand errors can be made, but this was now over ...
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Comment on agent fees
A lot for the service given.
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By: Alliyah Liskowacka
Jan 22, 2018
View all comments (3)
Dear Jessica, Thank you for taking the time to respond to us. We respect your desire to remain anonymous, however we must insist that your belief that you may be ‘discriminated' against, is not only contrary to our values as a firm, it is also entirely unfounded/unjustified. As we have previously stated, we take feedback (positive or otherwise), very seriously. By remaining anonymous you will not be affording Kings the opportunity to resolve your (as yet unknown) complaint. Should you hav ...

“Kings is a fantastic lettings company to use. The service ......”

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Mar 29,2017
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By: 'Excellent'
Mar 29,2017
1 people found
this helpful
Kings is a fantastic lettings company to use. The service is great, friendly and helpful staff. Aliyah who is the Branch Manager is a superb person to deal with. Very precise on information and very quick in letting out properties. Will definitely continue to use ...
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“By far the best agent I have worked with so ......”

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Nov 08,2016
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By: 'Sylvia'
Nov 08,2016
0 people found
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By far the best agent I have worked with so far. My property was let promptly and so far, so good....
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Comment on agent fees
Not the cheapest agent in Maidenhead, but you get what you pay for.
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“Tenants Beware!!!Well where to I begin! ... My partner and ......”

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Apr 25,2016
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By: 'Will.85.iam'
Apr 25,2016
6 people found
this helpful
Tenants Beware!!! Well where to I begin! ... My partner and I saw a flat on the Kings Lettings website that was advertised as 'furnished'. As we were flexible to either a furnished or unfurnished property we decided to view. The agent that we met (15 minutes ...
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“I've been living in a property rented from King's for ......”

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Dec 14,2015
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Roz
By: 'James'
Dec 14,2015
2 people found
this helpful
I've been living in a property rented from King's for almost a year now and have to say that so far (touch wood!) they've been the best lettings agent I've ever dealt with. The move back in March was easy - one slight error with ...
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“Kings were very efficient upon being instructed, my property was ......”

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Aug 24,2015
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By: 'Abbas'
Aug 24,2015
0 people found
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Kings were very efficient upon being instructed, my property was 'live' almost immediately, and following a few viewings they secured a professional tenant on my behalf...
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Comment on agent fees
The agent fees are very reasonable for a high level of service and attention. I have used some of the larger ''chain'' agents previously, but they don't offer the same level of service.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Kings Lettings

Regional Awards won by Kings Lettings

Individual Branch Awards

Staines, TW18


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