96% sales valuation accuracy
99% sales fee satisfaction
No description for branch.
Latest Reviews
14th May 2024
reviewed by 'Karl'
8th May 2024
reviewed by 'Jhai'
7th May 2024
reviewed by 'Shirley'
2nd May 2024
reviewed by 'Vikki Vallender'
2nd May 2024
reviewed by 'Morven'
2nd May 2024
reviewed by 'Amanda Burnham'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £26,875 | £26,700,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 0 | 0 | 239 | 11 | 239 | 14 | 26 | 3 |
Areas covered
- DE24
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Jan 28,2019
Jan 28,2019
1
people found
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this helpful
Over the last few month my partner and myself have been looking for the right rental property, aided by Leanne Holmer in the rental side of Hannells. I would like to say how helpful Natalie has been arranging visits for us and last minute viewings ...
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Comment on agent fees
Buyer so there are no fees
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Jan 28,2019
Jan 28,2019
1
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Very good customer service,reply on time,5 stars 10 out of 10,g o o d s e r vice...
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Good
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Jan 20,2019
Jan 20,2019
0
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My property sale has just completed after 14 months. The first 10 months were a bit of a nightmare with two aborted sales, but the last 4 months have been much better since Steve Crookes and Gail Cieslak took over responsibility for after sales and I am pleased ...
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Jan 17,2019
Jan 17,2019
2
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Prompt, polite service, staff members were helpful an informative. All communication was responded too quickly. Can't fault service provided....
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Jan 14,2019
Jan 14,2019
1
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Professional and efficient service, I would not hesitate to recommend Hannells, kept me updated on the sale going through
Thanks for the great service...
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Jan 04,2019
Jan 04,2019
0
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Gail and Rachel have both been excellent in keeping me posted about updates on the property. The most important thing was what I found helpful was the quick reply to emails.
I will definitely be acquiring more properties from this agent in the future for ...
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Comment on agent fees
Not applicable
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Dec 28,2018
Dec 28,2018
0
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Gail was a great point of contact between all parties to enable a smooth sale and purchase. Very professional and personable. Thank you....
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Nov 19,2018
Nov 19,2018
0
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Natalie was very professional and thorough with all aspects of my purchase and made things very straightforward. all of my calls were returned promptly and any questions answered.i feel that she is a great member of staff and an integral part of the Alvaston ...
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Comment on agent fees
not applicable to me as a purchaser
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Nov 19,2018
Nov 19,2018
0
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The team at Hannells Alvaston, in particular Natalie, Gail and Steve, were always on hand to answer any queries that the I had over the course of the conveyance period. I felt that each interaction with them was professional and courteous, even though at some ...
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N/A
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Nov 19,2018
Nov 19,2018
0
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Thank you Hannells you have provided me with a fantastic service so far. Really impressed with how quick you got my house on the market and sold in less than a week!...
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Comment on agent fees
Very good value
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Nov 15,2018
Nov 15,2018
0
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I have found the experience so far to be very professional & efficient form the first meeting with Toby at the property through to the regular feedback received from Natalie re. visits arranged with potential buyers & subsequent offers....
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Comment on agent fees
Generally in line with other agencies.
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Nov 05,2018
Nov 05,2018
0
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I am over the moon with the service provided by Hannells in Alvaston. They managed to get my house on the market and sold within a week! I was so impressed with the photos and how my property was presented online and how professional and ...
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Comment on agent fees
I feel the fees are more than worth it for the service provided
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Nov 05,2018
Nov 05,2018
0
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We have just completed on a purchase that was progressed by Natalie. Natalie kept us up to date throughout the whole process and nothing was a problem.
Excellent communication with always a super personality. A credit to Hannells and their team....
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Oct 26,2018
Oct 26,2018
0
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Hannell's staff were really helpful throughout the process of selling my house. At the time of the sale I was no longer living in Derby, which could have been a complication and source of stress. Hannells did a great job, their suggested asking price was ...
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Comment on agent fees
The Fees were in line with other local estate agents with no hidden extras.
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Oct 26,2018
Oct 26,2018
0
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After buying my house I was able to pick up my keys quickly and easily. Afterwards when dealing with meter reading Gail was very helpful....
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N/A
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Aug 23,2018
Aug 23,2018
0
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Toby valued our shared ownership bungalow, he was happy to answer any questions and soon got the property up for sale.
Rachel Beighton dealt with the sale of my shared ownership property. We was always kept up to date with any developments.
Now our property ...
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Comment on agent fees
The fees quoted for part share sale was good.
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Aug 13,2018
Aug 13,2018
1
people found
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I have contacted several estate agents in the area as I am looking to relocate, Hannells have been so helpful throughout the process, houses I have wanted to view are being sold
so quickly, however they have called me to let me know about new ...
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Comment on agent fees
Not sure I am buying.
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Aug 08,2018
Aug 08,2018
0
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Viewing properties with Hannells has been really easy and the service I received has been very good. They went out of there way to ensure i could view multiple properties on the same day....
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Aug 06,2018
Aug 06,2018
1
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Great service quick to make viewing arrangements, nice friendly service would definitely recommend to friends and family looking to buy a house...
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Aug 05,2018
Aug 05,2018
1
people found
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Hannells made the process of viewing and buying simple and as stress free as possible. The team seem to just get it and are really helpful....
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Jul 18,2018
Jul 18,2018
0
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I have sold a number of properties in the past two years and dealt with a number of different estate agents around the country and not all were positive experiences! From the first moment I walked in the door at Alvaston I was looked after ...
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Comment on agent fees
Excellent and very competitive fees that are set, I believe, correctly for the value of the property being sold.
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Jul 01,2018
Jul 01,2018
1
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Very helpful staff that guided me through the purchase of my house. Very satisfied with the service I received and would recommend to others....
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Jun 29,2018
Jun 29,2018
1
people found
this helpful
this helpful
Along with my fiance, we met Steve who showed us a property we were planning to buy as an investment. First of all, need to say he was very knowledgeable. He brought up all of the good points of the property eg. lovely fireplace, (even ...
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N/A
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Jun 08,2018
Jun 08,2018
0
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All of the staff at Hannells Alvaston branch were extremely helpful and friendly and offered an excellent service at all stages of the house sale. I would highly recommend them to anyone considering a house move....
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Comment on agent fees
Fees were fair for the excellent service received
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Apr 06,2018
Apr 06,2018
1
people found
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I found Hannells to be professional and helpful throughout. They kept me updated all through the process. It was a pleasure to deal with them....
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Comment on agent fees
Not applicable to me as I was the buyer.
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Mar 29,2018
Mar 29,2018
1
people found
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From the first days of my research and initial visits to property through Hannells, all staff were immensely helpful and took time and trouble to help. Now having completed a purchase, with excellent support, I am looking forward to collecting my keys!...
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Comment on agent fees
Good value for money especially with such good service.
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Mar 01,2018
Mar 01,2018
2
people found
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We would like to thank the staff at Hannels for the efficient and professional way that they handled the sale of my fathers house.
The sale went through quickly and without a problem and we were kept well informed as it progressed through the various ...
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Comment on agent fees
We feel that the fees charged were very reasonable.
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Feb 28,2018
Feb 28,2018
2
people found
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We just closed on a Sale and were very satisfied with the service we received from the Alvaston Branch. We felt that we were always kept informed every step of the way and appreciated all the support we received from Patrick, Rachel, Vanessa and Lucie. ...
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Comment on agent fees
Fee's were reasonable. Not High but not low.
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Feb 26,2018
Feb 26,2018
2
people found
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All the Alvaston branch staff were very helpful but I want to mention Patrick and Gail they have such patience and I couldn't have done it without the support they gave also Racheal, Vanessa, and Lucy they have all been my support family, always there ...
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Comment on agent fees
don't know
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Feb 24,2018
Feb 24,2018
2
people found
this helpful
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All the Alvaston branch staff were excellent from beginning to end of our purchase but we have to mention Patrick in the after sales dept for his professional, polite manner and proactive skills. If it wasn't for Patrick we would not have completed our purchase ...
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Comment on agent fees
We were only purchasing.
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Last updated at 9:43 AM 19/09/2018 by allAgents
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