St Clements Oxford, Oxford, OX4
2/5, 7 reviews
28% recommended
100% lettings valuation accuracy
25% lettings fee satisfaction
No company information

Opening Hours
Address

Finders Keepers
27 St. Clements
St Clements,Oxford
Oxfordshire
OX4 1AB
01865 260111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 25% £366 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“WALK AWAY NOW if you can - Inflexible agency that ......”

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Aug 01,2017
Minithumbdown
By: 'V'
Aug 01,2017
7 people found
this helpful
WALK AWAY NOW if you can - Inflexible agency that treat tenants like children. They want students to que up all night to get a property is inhumane and they rush students into signing up. They are very slow to make any repairs and are ...
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Was this helpful? Yes
By: Victoria Lyall
Aug 01, 2017
View all comments (1)
Hi there, I'm sorry to hear that you have been unhappy with your recent experience; our intention is not to be unhelpful or to treat tenants like children. Our check-out process is based on the inventory which is signed by the tenant at the start of the tenancy and so unless items are marked as damaged then I'm afraid it is reasonable to assume that the damage was caused during the tenancy. If you would like to discuss this matter further you could email me (victoria.lyall@finderskeepers.co.uk) ...

“It is always a joy to phone up and hear ......”

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Oct 27,2016
Minithumbup
By: 'The'
Oct 27,2016
0 people found
this helpful
It is always a joy to phone up and hear the cheerful voice of Adrian who immediately sounds delighted to hear from me! It is inevitable when letting a property that not everything can go smoothly but with Finders Keepers their consummate professionalism ensures even ...
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Comment on agent fees
The fees are well worth the peace of mind which comes from knowing tenants will be well-served and my investment is being protected.
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“Inflexible and treat tennants like children. Unreasonable requirements of tennants. ......”

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Oct 13,2016
Minithumbdown
By: 'An'
Oct 13,2016
5 people found
this helpful
Inflexible and treat tennants like children. Unreasonable requirements of tennants. Slow to make repairs. Unfriendly and unhelpful. Try to rush people into signing up to tennancies....
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Comment on agent fees
Not cheap
Was this helpful? Yes
By: Victoria Lyall
Oct 13, 2016
View all comments (1)
Hi there, I was surprised to read your review as this is absolutely not how we intend to treat tenants. Could you email me a little more detail around your experience (victoria.lyall@finderskeepers.co.uk) so that we can address your issues with any relevant staff members? Thanks, Victoria Lyall (Marketing Manager) ...

“When we first tried to sort our house they took ......”

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Jun 09,2014
Minithumbdown
By: 'M.E'
Jun 09,2014
3 people found
this helpful
When we first tried to sort our house they took ages to send it through and then rushed us (gave us the very maximum of a week) to get everything back which was difficult as it was during a time I was not in the ...
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What agent could do to change your mind?
Charge way to high for deposit. Expect us to pay way too much to tidy the house etc afterwards before we can get money back... We are students and cannot afford this!
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“Adrian was very easy to work with. He responded to ......”

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May 05,2014
Minithumbup
By: 'Alexis'
May 05,2014
0 people found
this helpful
Adrian was very easy to work with. He responded to emails and phone calls within a day or so. The rental was fairly straightforward since the owner lived three doors down, so I tended to deal with the owner more than Adrian. When I need ...
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“Finders Keepers main aim seems to be to extract every ......”

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Dec 07,2012
Minithumbdown
By: 'Oxford'
Dec 07,2012
6 people found
this helpful
Finders Keepers main aim seems to be to extract every last possible bit of money from their tenants as possible. They understand nothing about customer service - and are only motivated by grabbing your cash. They charge huge fees for absolutely everything and extracting your ...
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“Me and my fiancee were looking for a flat or ......”

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Oct 25,2012
Minithumbdown
By: 'Anna'
Oct 25,2012
4 people found
this helpful
Me and my fiancee were looking for a flat or house to rent recently. We are new to Oxford, just moved in from London. We are foreigners, BUT legal to work in UK, employed full time with a documented history of 6 years of employment and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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