Caernarfon, LL55
4.9/5, 892 reviews
99% recommended
94% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for ... show more Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for a number of years and our team grow from strength to strength, employing approximately 17 employees, giving us a wealth of local knowledge and expertise.

This office has a dedicated sales team, letting team, commercial department together with our professional services speciality team. Whatever your property needs, you can find it all under one roof here at our Caernarfon Branch.
Dafydd Hardy - Click to Visit Our Website

Latest Reviews

View all Reviews 892
11th Jun 2024
reviewed by 'Neil'
“I experienced a fantastic service from all the staff members at Dafydd Hardy Caernarfon. However, I was extremely pleased with ......”
10th Jun 2024
reviewed by 'Jo'
“So helpful every step of the way through buying. Always available to chat or deal wit h queries.Couldn't recommend ......”
10th Jun 2024
reviewed by 'Paul'
“Dafydd Hardy Caernarfon gave me excellent service beyond my expectations in the purchase of my home. Their web site was ......”
10th Jun 2024
reviewed by 'Matthew'
“Excellent friendly comms, realists, understand the local and general market....”
10th Jun 2024
reviewed by 'Cian'
“What can I say. If I could have used Ffion as my mortgage advisor, solicitor and estate agent then I ......”
8th Jun 2024
reviewed by 'Garym'
“After a very dissapointing experience with my original buyer’s,their property chain falling through then sticking with them so ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 13:00
  • Sunday: 09:00 - 13:00
Address

Dafydd Hardy
12 Y Maes
Caernarfon
Gwynedd
LL55 2NF
01286 677 774

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £30,000 £99,999,999
Lettings 93% 95% £325 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 2 178 1 311 5 298 5 21 0
Areas covered
  • LL55
  • LL54
  • LL48
  • LL49
  • LL51
  • LL52
  • LL53
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS DPS Relocation Agent Network
Rankings
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“Sue was great from beginning to end. She is positive, ......”

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Aug 25,2017
Minithumbup
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Sue Morris
By: 'Eirian'
Aug 25,2017
0 people found
this helpful
Sue was great from beginning to end. She is positive, cheerful and helpful. I felt like a valued customer all the time. She goes above and beyond the call of duty. An absolute star....
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I was a buyer.
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“Carys, Sue and the Caernarfon team have given me fantastic ......”

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Aug 25,2017
Minithumbup
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Sue Morris
By: 'Steph'
Aug 25,2017
0 people found
this helpful
Carys, Sue and the Caernarfon team have given me fantastic support in the sale of 3 properties in the area. From valuation to completion they have displayed a professional but personal service, dealing promptly with any issues I had. I would recommend them without hesitation....
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Comment on agent fees
I consider the fees competative.
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“Sue did her job well It was the new home ......”

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Aug 25,2017
Minithumbup
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Sue Morris
By: 'val'
Aug 25,2017
0 people found
this helpful
Sue did her job well It was the new home we wanted and she helped make it happen . We felt we could trust her advice and that she was honest with us. Trust is important when you are looking for a new house. Sue was ...
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Comment on agent fees
we only bought a house with this agent our other house was already sold in Saddleworth
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“Susan was really helpful all the way through the process ......”

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Aug 23,2017
Minithumbup
By: 'Andy'
Aug 23,2017
0 people found
this helpful
Susan was really helpful all the way through the process and alwayscame back to us with queries as soon as possible. She even visited just after we moved in to welcome us. Great service!...
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“Great service, sue made it an easy process buying my ......”

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Aug 22,2017
Minithumbup
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Sue Morris
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Sophie Williams
By: 'Aly'
Aug 22,2017
0 people found
this helpful
Great service, sue made it an easy process buying my first house, and a house she recommended I bought, a property I did not consider. Been shown a few properties in past by sophie again great service. Overall the Caernarfon office is very friendly, easy ...
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“Great service and advice received from both Ioan and Sophie; ......”

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Aug 21,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'PGolding'
Aug 21,2017
0 people found
this helpful
Great service and advice received from both Ioan and Sophie; prompt and informative responses to queries. Both really friendly and helpful....
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“Sue really brought a professional yet friendly service to our ......”

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Aug 19,2017
Minithumbup
By: 'Susan'
Aug 19,2017
0 people found
this helpful
Sue really brought a professional yet friendly service to our house sale. We particularly liked the way in which she matched buyers to our house and adapted her approach to each visit. She kept us well informed and updated throughout our sale. Sue helped us ...
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Comment on agent fees
Good
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By: Susan Jones
Aug 19, 2017
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It was a pleasure to sell this beautiful home and get to know you both. I wish you every happiness for the future and hopefully, we'll keep in touch. ...

“Sophie Williams was an extremely huge help on our search ......”

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Aug 10,2017
Minithumbup
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Sophie Williams
By: 'William'
Aug 10,2017
0 people found
this helpful
Sophie Williams was an extremely huge help on our search and finalisation on our new home, she went out of her way to made sure we found the right place for us and also to make the process easy for us. Thank you very much ...
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Very good Esate agent. Helped us all the way through and I would definitely recommend.
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“Sophie has been extremely helpful and patient with us and ......”

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Jul 31,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'Mel'
Jul 31,2017
0 people found
this helpful
Sophie has been extremely helpful and patient with us and made the move almost 3hrs away so much easier. She was great and gave us advice and remained in regular contact via email and telephone due to the distance and answered any queries I had. ...
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“brilliant service knows lots of different trades which is useful. ......”

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Jul 28,2017
Minithumbup
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Sue Morris
By: 'Griff'
Jul 28,2017
0 people found
this helpful
brilliant service knows lots of different trades which is useful. Kept in touch throughout a very long purchase enquiring as to current position and checking to see if she could help in any way. Knew when to contact us and did not hound...
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“Both Sophie and Ioan took time to understand our situation ......”

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Jul 25,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'Pete'
Jul 25,2017
0 people found
this helpful
Both Sophie and Ioan took time to understand our situation and went out of their way to help us in our situation - they made everything really easy for us- thankyou !!...
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Comment on agent fees
About average
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“Sue was friendly, efficient and business-like in all aspects of ......”

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Jul 21,2017
Minithumbup
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Sue Morris
By: 'D'
Jul 21,2017
0 people found
this helpful
Sue was friendly, efficient and business-like in all aspects of our dealings. She is a natural people person who also has natural communication skills. She is also adept at negotiating and advising on offers and in how to drive a succesful sales strategy. Our property ...
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“Susan was great throughout the buying process. Very professional. She ......”

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Jul 21,2017
Minithumbup
By: 'Meinir'
Jul 21,2017
0 people found
this helpful
Susan was great throughout the buying process. Very professional. She helped push through the purchase and kept in touch often to keep.me updated with any developments. Great service and would highly recommend. Thanks Susan :)...
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By: Susan
Jul 23, 2017
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Diolch Meinir, gobeithio byddwch yn hapus iawn yn eich cartref newydd x ...

“5 Stars for a Star. Susan was professional, approachable, thorough, proactive ......”

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Jul 19,2017
Minithumbup
By: 'Guy'
Jul 19,2017
0 people found
this helpful
5 Stars for a Star. Susan was professional, approachable, thorough, proactive and patient. Not being available in the area she worked independently dealing with situations as they arose and with common sense and diligence. The buyer required urgent attention and the solicitors were less than on ...
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By: Susan
Jul 23, 2017
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It was a pleasure to assist you in this sale and thank you for your feedback. ...

“Ive had good service from these two people as a ......”

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Jul 13,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'David'
Jul 13,2017
0 people found
this helpful
Ive had good service from these two people as a landlord, have had them now for about 5 years as my agents...
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Comment on agent fees
the fees are to high at 12% i would really want them to be 2% lower ime not happy with the current fees.
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“Sue was instrumental for us, we couldn't have done it ......”

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Jul 12,2017
Minithumbup
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Sue Morris
By: 'Paul'
Jul 12,2017
0 people found
this helpful
Sue was instrumental for us, we couldn't have done it without her, she took a genuine interest in our situation and effectively, made it happen for us. We were very happy with her service and the relationship we built with her, she was always more ...
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Comment on agent fees
Good
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“Excellent Service - Needed a Private let at very short ......”

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Jul 11,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'Elan'
Jul 11,2017
0 people found
this helpful
Excellent Service - Needed a Private let at very short notice due to having to relocate, and the whole process was dealt with smoothly....
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Comment on agent fees
Reasonable
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“What can I say. They have been incredible from start ......”

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Jul 10,2017
Minithumbup
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Sue Morris
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Sophie Williams
By: 'Sian'
Jul 10,2017
0 people found
this helpful
What can I say. They have been incredible from start to finish, believe me it's been a long journey, but they have been there for me every step of the way. All the girls in the office should be proud of them selves. It's been ...
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Comment on agent fees
Reasonable
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“Beth and Sue were so friendly and supportive throughout our ......”

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Jul 10,2017
Minithumbup
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Sue Morris
By: 'Claire'
Jul 10,2017
0 people found
this helpful
Beth and Sue were so friendly and supportive throughout our purchase, they enabled us to feel we were buying into a community and were so reassuring in the final week leading up to completion. Beth showed me around the property initially and her personal touch ...
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“I cannot praise Sophie highly enough (5 stars not nearly enough ) ......”

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Jul 07,2017
Minithumbup
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Sophie Williams
By: 'Chris'
Jul 07,2017
0 people found
this helpful
I cannot praise Sophie highly enough (5 stars not nearly enough ) for the service she delivered for my new rental property, bearing in mind I was relocating from another part of the country, communication has been first class whether it's been by email , phone or in ...
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Comment on agent fees
After dealing with other agents in my search for a property I can safely say the fees charged are the best I found from a tenants perspect
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“Susan recently handled the sale of my Mum's house in ......”

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Jul 07,2017
Minithumbup
By: 'Angela'
Jul 07,2017
0 people found
this helpful
Susan recently handled the sale of my Mum's house in Edern. Following our initial meeting with her on taking on responsibility for the property's marketing, she kept regular contact with us, culminating in a successful viewing within a short timescale. She has demonstrated excellent knowledge ...
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Comment on agent fees
Well worth the fee incurred
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By: Susan
Jul 07, 2017
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Thank you Angela, Im pleased that we got it all sorted for you :D x ...

“They were very helpfull . Every thing was so simple . They ......”

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Jul 05,2017
Minithumbup
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Ioan Evans
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Sophie Williams
By: 'Kev'
Jul 05,2017
0 people found
this helpful
They were very helpfull . Every thing was so simple . They did all the work nothing was too hard for them . Thank you...
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“Sophie and ioan were very helpful and helped me find ......”

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Jul 04,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'Hannah'
Jul 04,2017
0 people found
this helpful
Sophie and ioan were very helpful and helped me find a lovely house to rent close to my work and my children's schools.Also close enough to parents for support .Very friendly and were always happy to help me. Would recommend them both....
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Comment on agent fees
Good.
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“Susan Jones recently oversaw the sale of our property at ......”

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Jun 30,2017
Minithumbup
By: 'Mr'
Jun 30,2017
0 people found
this helpful
Susan Jones recently oversaw the sale of our property at Aberdesach, the sale was carried out in a very professional manner from the first stage. Susan kept ourselves and our buyer up to date throughout the sale contacting solicitors and keeping them fully informed also. ...
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Comment on agent fees
Good
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By: Susan A Jones
Jul 12, 2017
View all comments (1)
Thank you for your positive comments and it was a pleasure to see the sale complete for you. ...

“I write to thank you more sincerely for the splendid ......”

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Jun 29,2017
Minithumbup
By: 'Basil'
Jun 29,2017
0 people found
this helpful
I write to thank you more sincerely for the splendid and most efficient work you put in with the sale of Gwynfa Morfa Nefyn for me in the last few weeks. Five years ago you acted on the sale of property for me in the ...
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By: Susan
Jul 07, 2017
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It was a pleasure to assist you selingl Gwynfa and especially lovely that it went to a young local couple. ...

“I found Sophie and Ioan very easy to work with.......”

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Jun 22,2017
Minithumbup
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Sophie Williams
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Ioan Evans
By: 'Clare'
Jun 22,2017
0 people found
this helpful
I found Sophie and Ioan very easy to work with. Both are very organised, approachable and hard working. I felt looked after and was happy in the knowledge that they were both very capable in finding me a tenant, which they did. Nothing was ever ...
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Comment on agent fees
Ok.
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“Brilliant help during the letting process after my initial tenant ......”

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Jun 20,2017
Minithumbup
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Ioan Evans
By: 'Jason'
Jun 20,2017
1 people found
this helpful
Brilliant help during the letting process after my initial tenant pulled out. Really helpful in terms of knowing potential tenant and keeping me in the loop as to what was happening with finding a tenant....
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Comment on agent fees
Relisting fee is quite steep at £ 395, thankfully a tenant was found quickly,.
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“Thank you for helping us purchase our lovely cottage, the ......”

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Jun 14,2017
Minithumbup
By: 'Tim'
Jun 14,2017
0 people found
this helpful
Thank you for helping us purchase our lovely cottage, the staff are very helpful and cheerful, always friendly and willing to answer any questions we had. We're very grateful and delighted to have completed the process with Dafydd Hardy. Particular thanks to Sophie and Sue. ...
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“I was the purchaser of a recent property and Susan ......”

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Jun 13,2017
Minithumbup
By: 'Sue'
Jun 13,2017
0 people found
this helpful
I was the purchaser of a recent property and Susan was the agent selling this property . Susan went out of her way to ensure this sale went as smoothly as possible . Professional , helpful, cheerful and very personable . Would have no hesitation in recommending Susan and ...
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Comment on agent fees
NA
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By: Susan
Jun 15, 2017
View all comments (1)
Thank you for your feedback and it was a pleasure to work with you on this purchase. ...

“Brilliant and experienced sales team (Sue Morris) and others. Would ......”

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Jun 10,2017
Minithumbup
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Sue Morris
By: 'Darren'
Jun 10,2017
0 people found
this helpful
Brilliant and experienced sales team (Sue Morris) and others. Would highly recommend this company to anyone that's selling or buying a house. Thank you once again. Dafydd Hardy👍👍...
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Staff picture Sue Morris
(356)
Staff picture Sophie Williams
(338)
Staff picture Ffion Price-Jones
(173)
Staff picture Alana Jones
(60)
Staff picture Sioned Jones
(20)
Staff picture Aled Owen
(19)
Staff picture Sarah Morton
(7)
Staff picture Marcus
Staff picture Richard Birch
(2)
Staff picture Ellen Rathbone
(2)
Staff picture Patrick Higgins
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Staff picture Melanie Clowes
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Staff picture Richard Thomas
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Staff picture Hayley Williams
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Landlord Fees

Permitted payments

Before the tenancy starts (payable to Dafydd Hardy Estate Agents Ltd ‘the Agent’)
Holding Deposit: 1 week's rent
Deposit: equal to 1 months rent or £250 per person on a Dafydd Hardy Student rental property.

During the tenancy (payable to the Agent)

Payment for the late payment of rent £25

Payment for a breach of the tenancy agreement up to the prescribed limit

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Dafydd Hardy Estate Agents Ltd is a member of RICS, which is a client money protection scheme, and also a member of The Property Ombudsman Service, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.

Tenant Fees

Permitted payments

Before the tenancy starts (payable to Dafydd Hardy Estate Agents Ltd ‘the Agent’)
Holding Deposit: 1 week's rent
Deposit: equal to 1 months rent or £250 per person on a Dafydd Hardy Student rental property.

During the tenancy (payable to the Agent)

Payment for the late payment of rent £25

Payment for a breach of the tenancy agreement up to the prescribed limit

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence

Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Dafydd Hardy Estate Agents Ltd is a member of RICS, which is a client money protection scheme, and also a member of The Property Ombudsman Service, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 27/08/2019, 9:17 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:54 PM 01/02/2023 by allAgents


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Dafydd Hardy

Branch - Caernarfon, LL55

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