“The service provided was professional at the beginning and they ......”
3 Star Review
Sep 30,2019
By:
'Mariana'
Sep 30,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW4
Lettings (as a Tenant)
Postcode: NW4
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The service provided was professional at the beginning and they have helped me through every step required. The only problem was at the end with getting my deposit back. the problem was that the contract was done directly with the landlord. The agency wasn't responsible ...
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Comment on agent fees
The service provided was professional at the beginning and they have helped me through every step required. The only problem was at the end with getting my deposit back. the problem was that the contract was done directly with the landlord. The agency wasn't responsible for anything that was happening (not returning my deposit) but they never mentioned that, although i have been dealing with them throughout all my letting, I was not 'doing business' with them but with the landlord. After 3 months of me leaving, i finally got my money back with some help from the agency, even though they didn't 'care' much at the beginning. I advice any future tenant to try to clear out whit whom they are indeed signing the contract and to request the confirmation of the deposit protection scheme. This way, you'll have less trouble getting the money back at the end of tenancy
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“Friendly, accommodating and quick!...”
5 Star Review
Jun 13,2018
By:
'Ivanka'
Jun 13,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW4
Lettings (as a Tenant)
Postcode: NW4
0
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I would like to sincerely thank Leon for his amazing, accommodating and friendly approach. He helped us,with my husband, to find an amazing place that we now call Home. He was understanding of our needs and was always there when we needed him, even ...
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Comment on agent fees
Fees are reasonable, apart from the renewal fee, which we are not convinced is needed. However, that was negotiated to acceptable for both parts price.
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