Cambridge, CB1
4.7/5, 193 reviews
93% recommended
91% sales valuation accuracy
97% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction

Property Features

Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s ... show more Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Cheffins | Property | Land | www.cheffins.co.uk

Latest Reviews

View all Reviews 193
20th May 2024
reviewed by 'Jade'
“Cheffins did a fantastic job to advertise my house. I was very impressed with their customer service. Emma and Holy ......”
3rd May 2024
reviewed by 'Paula'
“Our Lettings Manager, Angie German, was great throughout the 3 years of our tenancy. Any issues were swiftly resolved and we ......”
2nd May 2024
reviewed by 'Melina'
“I worked with Sophie Copley and she was amazing. She understood my situation and managed to speed up the process ......”
2nd May 2024
reviewed by 'Maria'
“Angie is professional, fast, friendly, and kind. I was always extremely impressed by her support....”
1st May 2024
reviewed by 'Dean'
“Holly and Emma provided me with excellent service and regular and helpful communication on the progress of the sale throughout. ......”
30th Apr 2024
reviewed by 'X'
“Great level of service from Cheffins. Polite, friendly, helpful, timely, very professional and great choice of support services - the ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: 10:00 - 14:00
Address

Cheffins
Clifton House, 1-2 Clifton Road
Cambridge
Cambridgeshire
CB1 7EA
01223 214 214

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £150,000 £1,500,000
Lettings 94% 96% £795 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 1 91 6 51 1 15 2 5 4
Areas covered
  • CB1
  • cb2
  • cb3
  • cb4
  • cb21
  • cb22
  • cb23
  • cb24
  • sg8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Cambridge, CB1
Ely, CB7
Haverhill, CB9
Newmarket, CB8
Saffron Walden, CB10

“We moved from the United States and started looking at ......”

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Sep 12,2017
Minithumbup
By: 'Bigemill'
Sep 12,2017
0 people found
this helpful
We moved from the United States and started looking at properties to let throughout Cambridgeshire. The first property was a Georgian plantation home that was a bit outside of our budget and likely had a large monthly utility bill that we were not comfortable with. ...
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“Cheffins were our preferred lettings management team. Never again! They ......”

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Aug 24,2017
Minithumbdown
By: 'Rebecca'
Aug 24,2017
3 people found
this helpful
Cheffins were our preferred lettings management team. Never again! They do not communicate with you, do not offer advice nor do they want to upset the tenant when the tenant has breached their lease. Absolutely useless team! Angie was difficult to get hold of, constantly ...
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Comment on agent fees
Excessive for the little work they actually do!
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“Cheffins sold our house in June 2017 and we were very ......”

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Aug 09,2017
Minithumbup
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Richard
By: 'Anna'
Aug 09,2017
0 people found
this helpful
Cheffins sold our house in June 2017 and we were very impressed with the service provided. The house was marketed really well leading to dozens of viewings over the first weekend and week, and a number of offers, which were communicated the same day. Richard Freshwater ...
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Comment on agent fees
The fees were very reasonable and on a sliding scale so if a bigger sale was achieved, we paid a slightly higher percentage
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“Cheffins marketed and agreed sales on a development of 6 properties ......”

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Jun 27,2017
Minithumbup
By: 'Logan'
Jun 27,2017
0 people found
this helpful
Cheffins marketed and agreed sales on a development of 6 properties in Great Wilbraham for Logan Homes Limited. Carlie Ford provided a fantastic service on all sales keeping us informed of progress throughout A great job and thank you to all the team involved....
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Comment on agent fees
Very reasonable for the work and effort put in
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“Carlie Ford and colleagues Lucy and Claire were very hardworking ......”

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Jun 07,2017
Minithumbup
By: 'John'
Jun 07,2017
0 people found
this helpful
Carlie Ford and colleagues Lucy and Claire were very hardworking and supportive throughout the whole process. It was a complicated transaction but thanks to Carlie negotiating further up the chain we were able to complete on our purchase close to the date we had wanted. ...
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Comment on agent fees
Richard Freshwater gave a very confident valuation for our sale and said he would reduce Cheffins' fee if that price wasn't achieved. In the end it was necessary to accept a lower offer but Richard was true to his word and reduced the fee to a very reasonable level.
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“Richard Freshwater advised carefully and considerately on an appropriate marketing ......”

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May 02,2017
Minithumbup
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Richard
By: 'MARY'
May 02,2017
0 people found
this helpful
Richard Freshwater advised carefully and considerately on an appropriate marketing strategy designed to attract many viewings and to achieve a strong price. Once I had decided to proceed, a top quality brochure was prepared, and viewings quickly followed. Lauren King was excellent in the way ...
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Comment on agent fees
About standard - certainly lower than some competitors. I think Cheffins earned their money!
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“Absolutely disgusting service!DO NOT RENT FROM THESE!!!Very fast ......”

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Apr 26,2017
Minithumbdown
By: 'unhappy'
Apr 26,2017
4 people found
this helpful
Absolutely disgusting service! DO NOT RENT FROM THESE!!! Very fast to contact when asking for money, yet try asking for remedial works to be done. TOTAL waste of time, never comply, will leave you in unhealthy conditions, month after month after month! As per other ...
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Comment on agent fees
Bad
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“Since moving my properties over to Cheffins. I am been ......”

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Mar 28,2017
Minithumbup
By: 'Phil'
Mar 28,2017
0 people found
this helpful
Since moving my properties over to Cheffins. I am been very impressed with the professionalism and local knowledge of the lettings market within Cambridge. Once my other properties become available I will be without hesitation moving them over to Cheffins....
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Comment on agent fees
Very competitive
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“Cheffins were employed to sell my house, this they did, ......”

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Dec 05,2014
Minithumbdown
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Richard
By: 'Burns'
Dec 05,2014
11 people found
this helpful
Cheffins were employed to sell my house, this they did, however, I did the only viewing and 2 days after the viewing we still had not heard from them. I telephoned and found we had an offer. After this offer was accepted, Cheffins dropped off the ...
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What agent could do to change your mind?
Reply to complaint, reply to emails, explain the bad service
Attached Filesnbsp;
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By: Cheffins
Dec 12, 2014
View all comments (1)
We are very sorry to hear you feel this way as we try to offer the highest standard of service to all our clients. We were pleased to be able to sell your house within 8 days of it going on the market unfortunately, we were not involved in the upward chain and so were not able to advise you. The team have been in contact regarding your concerns and we hope to be able to resolve these as soon as possible. ...

“This branch was absolutely useless. From a extremely beautiful and ......”

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Oct 16,2013
Minithumbdown
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Richard
By: 'Dante'
Oct 16,2013
11 people found
this helpful
This branch was absolutely useless. From a extremely beautiful and well-finished house in a perfect location they have managed less than 5 booking in 4 weeks and the people showing the house, we later found out, do not even know many of the features (including an attic ...
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“I have rented from many agencys in Cambridge and Cheffins ......”

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Sep 18,2013
Minithumbdown
By: 'NO2CHEFFINS'
Sep 18,2013
12 people found
this helpful
I have rented from many agencys in Cambridge and Cheffins are by far the wosrt i have come across. When we moved in the house was not cleaned as prommised. After a couple of months things started to go wrong. The house flooded twice due ...
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“Easily the worst agents, or indeed perhaps the worst any-sort-of-organisation, ......”

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Sep 22,2012
Minithumbdown
By: 'ekatemari'
Sep 22,2012
12 people found
this helpful
Easily the worst agents, or indeed perhaps the worst any-sort-of-organisation, I have ever had the misfortune to deal with. I first encountered Cheffins three weeks ago, when I walked into their central Cambridge office and arranged a viewing for that very afternoon. Following a confirmation ...
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What agent could do to change your mind?
The agent could have changed my mind by: 1) answering phone calls 2) responding to emailed inquiries 3) actually turning up to the pre-arranged house viewing
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“After living in a terraced house for 8 years during which ......”

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Apr 04,2012
Minithumbdown
By: 'Furious'
Apr 04,2012
11 people found
this helpful
After living in a terraced house for 8 years during which time we reguarly replaced occupants our existing letting agent sold out to Cheffins. Oh dear. We are now treated like scum rather than the customer. We have found a replacement to minimise the disruption but ...
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Staff picture Harry
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(5)
No image available Emma
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Staff picture Ian
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 04/03/2020 by allAgents

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Branch - Cambridge, CB1

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