apple gay duldulao said about Cheffins

Services : Date: 18th Jul 2025

I've had a fantastic experience with Cheffins and I wouldnt hesitate to rent through them again.
The team was always professional and quick to respond to any questions or issues.
Maintenance requests were handled promptly and all process are explained clearly.
Special thanks to Taylor Anderson (Property Manager) for going above and beyond during our tenancy period and for guiding us all the way. He was also very helpful during the end of our tenancy.
Cheffins sure set a high standard and would highly recommend them for anyone looking to rent.

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emily harpur said about Cheffins

Services : Date: 12th Jun 2025

Recently bought our house with cheffins and everyone in the sales office were extremely helpful, kind and supportive. They were fast to responds every time, through the whole process. They were also extremely knowledgeable and professional, giving great advice and talking us through the process and supporting us along the way at every step. Thank you so much!! Highly recommend cheffins :)

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Joshua said about Cheffins

Services : Letting( As a Owner )Date: 9th Apr 2025

Cheffins have been an excellent lettings agent. Very fast replies to emails, even over weekends from Angie German. Very aware of rules and regulations which has helped me navigate all of the necessary compliance requirements. After over 5 years of working together, I would work with them again.

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F. Esseb said about Cheffins

Services : Date: 7th Apr 2025

They were punctual and very serious with all the contract details.
The property was clean and everything explained.
Very recommended.

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Mahmut Akcin said about Cheffins

Services : Date: 4th Apr 2025

Evie was fantastic throughout the entire process—professional, approachable, and always quick to respond. She made what could have been a stressful move feel smooth and straightforward. I’m really happy in my new home and very grateful for all her support. Thanks to Cheffins team.

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Jan said about Cheffins

Services : Letting( As a Tenant )Date: 31st Mar 2025

Great experience renting with Cheffins so far (about one year). Prompt replies to queries, clear and friendly communication, and reliable partner in addressing the property’s maintenance needs with the Landlord.

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Linda Linda said about Cheffins

Services : Date: 29th Mar 2025

We have rented a flat with Cheffins for 7 years, and have recently moved out to relocate in a different city. I can only say how wonderful working with them has been from our side as tenants. Whatever issue we have had with the property (a jammed lock, a faulty fuse in the washing machine, need of new bulb socket...) was always resolved within 24-48 hours by a professional, and also the periodical checks on the boiler and on smoke/CO2 detectors have been carried out regularly. Even during the pandemic we have always felt supported. My compliments go also to the choice of contractors, who have always been really efficient.

Initially I was surprised to see that they inspected the flat every 6 months with a very detailed report including pictures, but I understood this is not only a way to keep landlords informed about the status of their property, but also a way to suggest replacements and improvements for the tenant's benefit, for which I am really grateful.

Speaking with other people who also rent(ed), we realised how outstanding was the service we received, especially from A.G. the person who was in charge of our apartment, therefore I completely recommend working with Cheffins as letting agency.

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Cristina Mackenzie said about Cheffins

Services : Date: 28th Mar 2025

Cheffins managed my rental property for over 4 years in a professional and helpful manner. Many thanks to Angie and the rest of the team for giving me peace of mind and dealing with all the maintenance issues which inevitably arise when owning a property!

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Ning said about Cheffins

Services : Letting( As a Tenant )Date: 26th Mar 2025

I had a great experience with Cheffins. Sophie was very responsive and always willing to help. Whenever I had questions, she replied promptly and provided clear guidance. I really appreciate her support and professionalism!

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Will said about Cheffins

Services : Letting( As a Tenant )Date: 25th Mar 2025

As an American, Cheffins has been a blessing in disguise. Both Helen and Sophie are phenomenal and the whole team at Cheffins has helped me greatly throughout the process. I’d highly recommend to use them as a letting agency, specifically the Cambridge office. Without them I imagine my whole experience would’ve been a bit more challenging. Thanks everything!

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Carla said about Cheffins

Services : Letting( As a Tenant )Date: 24th Mar 2025

Sophie was really helpful and professional from the start till the end of the letting process. She was polite and friendly, sent the necessary emails on time,, fast in follow up..
We are very pleased with the service we received from Cheffins.
Thank you.

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Lucy said about Cheffins

Services : Letting( As a Owner )Date: 5th Feb 2025

The team has been really helpful in our rental process. They’ve been available to answer any question and taken control of the process.

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Caroline said about Cheffins

Services : Sales( As a Vendor )Date: 3rd Feb 2025

I had a pleasant experience selling my motherinlaw's house with Cheffins. They have been very professional and always helpful, despite the fact I was calling them rather often. They replied quickly to my enquiries, and were very good at keeping us up to date.

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Brian said about Cheffins

Services : Letting( As a Tenant )Date: 29th Jan 2025

I highly recommend Evie. She is incredibly helpful and professional throughout the rental process, making everything smooth and stressfree. Thanks the excellent service!

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Geraint said about Cheffins

Services : Letting( As a Owner )Date: 24th Jan 2025

What I am looking from an agent is them to take all the burden and complication of renting off my shoulders, me to feel relaxed and confident that a real professional is doing the hard work me.

Helen Pettit did exactly that me, and more. She has been incredibly flexible in adapting to my changing needs and views, and all the been fun and friendly to interact with. Thank you Helen, you are the best!

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Keren Turton said about Cheffins

Services : Date: 23rd Jan 2025

Very efficient and straightforward service

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Palinda Attanayake said about Cheffins

Services : Date: 23rd Jan 2025

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jahanra akter said about Cheffins

Services : Date: 6th Jan 2025

Fraud !!!

I have rented a property from them in good faith and trust them when returning the property they will return the deposit. But when I left the property they started being nasty and not giving me right information for return. They telling me my deposit is with them TDS but after contacting with TDS they said its not with them. Now they are trying to explain me rubbish !!!
Don 't know how they are holding deposit when government changed law on deposit and this agency think it's the right practise !!!
Helen is rude person to deal, she doesn't know how speak to a person in good manner.

Please avoid them, unless you want legal battle with them for your deposit.

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Sayan Nath said about Cheffins

Services : Letting( As a Tenant )Date: 6th Jan 2025

We recently rented a property through Cheffins. Evie had been in regular touch and it was a smooth sail till we got the keys. When we first moved in we were a bit disappointed to see that a few items in the house still needed repair and renovation. However, when notified, Helen was swiftest to respond and addressed all those issues super quick. So far we are quite satisfied with Cheffins.

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Forest gate Motor said about Cheffins

Services : Date: 4th Jan 2025

Scammer alert with deposit !!!!

This agency shouldn't be in high street openly scamming people with their deposit.

They are holding deposit for every rental property with themselves rather than with TDS, and when it's time to return the deposit then they become very nasty.
I'm reporting them with relevant authority, hope they are not getting away from this un-regulated practise.
If anyone planning to use letting service from this company, just be careful and ask them to give you proof that your deposit is with TDS not with them.

Also when returning the deposit they are not following the government regulation as the deposit is with them, so they think they can do whatever they want. Helen is very unprofessional and started shouting when she's caught red handed.

Please avoid using letting service from this company, and not recommending them at all.

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