Seaham, SR7
4.9/5, 61 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Welcome to Castledene Sales & Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 £ a reason we attribute to Customer Service being at the forefront of everything we do.This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The ... show more Welcome to Castledene Sales & Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 £ a reason we attribute to Customer Service being at the forefront of everything we do.

This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The reason why this Service is so good ? We are unrivalled when it comes to staff development & training, meaning you can rest assured that whatever your property requirements, you are in safe hands with Castledene.

Operating from 4 branches, our multi award winning Property Management & Sales company covers the entire North East of England.

Opening Hours
Address

Castledene Sales & Lettings
12 Blandford Place
Seaham
County Durham
SR7 7EL
01915815709

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £94,000 £425,000
Lettings 91% 98% £300 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 2 24 0 2 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

No Properties

Images & Videos

“Excellent Service at Seaham...”

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Sep 11,2019
Minithumbup
By: 'Graham Ford'
Sep 11,2019
0 people found
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The Seaham Branch have managed our flat for many years in a very professional way. They keep us fully appraised, sort out any issues with the tenant or the property and make being a distant landlord very easy. A special mention to Jean Pool who ...
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“Staff are always happy to help understanding ......”

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Sep 11,2019
Minithumbup
By: 'Dean dixon'
Sep 11,2019
0 people found
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Staff are always happy to help understanding and professional always smiling and make you feel like a valued customer thanks everyone...
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“From Mick Faulkner . When I started using Cas......”

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Aug 20,2019
Minithumbup
By: 'michael faulkner'
Aug 20,2019
0 people found
this helpful
From Mick Faulkner . When I started using Castledene about 3 years ago , the support was very poor, with various Account Managers regularly changing there roles. However, over the last year or so things have improved considerably ,although the account system I still find poor, and very ...
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“Landlords View...”

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Jan 08,2019
Minithumbdown
By: 'Alfred'
Jan 08,2019
0 people found
this helpful
I used to have some buy to let properties with this branch. In the 2 years I had these, I must have had 5 different account managers. Needless to say this caused a multitude of problems....
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“The staff was really helpful and polite...”

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May 29,2018
Minithumbup
Emma
By: 'Trevor bates'
May 29,2018
0 people found
this helpful
I would like to thank all the staff for the help and support and emma and all the rest of the staff...
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Comment on agent fees
Good exellent
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“House sale...”

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May 21,2018
Minithumbup
Nicola
Stuart
By: 'Pamela'
May 21,2018
0 people found
this helpful
Nicola and Stuart have been fantastic with the sale of our home. Always at the end of the phone and very down to earth...
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“Fantastic Staff...”

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May 04,2018
Minithumbup
Emma
Stuart
By: 'Paul Streener'
May 04,2018
0 people found
this helpful
Have been a tenant with this company for almost 3 years and never had a single problem. Always eager to help and deal with enquiries quickly and professionally looking forward to even longer years working together...
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“Lettings...”

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Apr 30,2018
Minithumbup
Stuart
Emma
By: 'Miranda'
Apr 30,2018
0 people found
this helpful
I find Hannah, Emma, Stuart and Lilly to be very informative and helpful every month, with invoices and letting me know condition of Property, also on any repairs or services that need doing. If I don't have a repair/service person for the job they ...
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Comment on agent fees
Very good fair fees applied
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“Landlord...”

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Apr 30,2018
Minithumbup
Hannah
Emma
By: 'CL'
Apr 30,2018
0 people found
this helpful
We have been extremely happy with the quick, efficient and pleasant service given to us by both Hannah and Emma...
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Comment on agent fees
Good
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“Excellent management and customer service...”

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Apr 30,2018
Minithumbup
Stuart
Hannah
By: 'Graham Ford'
Apr 30,2018
0 people found
this helpful
Seaham have managed our property for many years . They have always kept us fully advised and have arranged for work to be done at a competitive price . All the staff have interacted with us and we have received a professional service in all respects . We ...
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Comment on agent fees
Very fair
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“Emma has looked after my property since arriving at seaham ......”

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Jan 29,2018
Minithumbup
Emma
Stuart
By: 'Amanda'
Jan 29,2018
0 people found
this helpful
Emma has looked after my property since arriving at seaham her service has been second to none and im very confident knowing my property is in safe hands...
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Comment on agent fees
Good
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“I've dealt with Emma for my friend as she has ......”

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Jan 29,2018
Minithumbup
Emma
By: 'Bettyboo.'
Jan 29,2018
0 people found
this helpful
I've dealt with Emma for my friend as she has mental health problems and I can honestly say she is the most pleasant girl I've ever spoken to on the phone.anything that's ever gone wrong I've always asked to speak to Emma she goes ...
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Comment on agent fees
Good
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“I have only be dealing with Emma for a few ......”

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Jan 26,2018
Minithumbup
Emma
By: 'philip'
Jan 26,2018
0 people found
this helpful
I have only be dealing with Emma for a few months but in that time she has impressed me the way she has dealt with a full property renovation and also the re-letting of a property. Most importantly Emma is all ways in contact and ...
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“Emma is always very helpful knowledgable and quick to reply ......”

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Jan 26,2018
Minithumbup
Emma
Emma
By: 'CRAIG'
Jan 26,2018
1 people found
this helpful
Emma is always very helpful knowledgable and quick to reply to any emails or questions regarding my property 20b woods terrace....
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“My friend referred Castledene to me as I have some ......”

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Jan 25,2018
Minithumbup
Hannah
By: 'Candy'
Jan 25,2018
0 people found
this helpful
My friend referred Castledene to me as I have some issues with the previous agent which I was not happy about. Hannah contacted me straight away with expertise and professional advice. Without her advice, I really didn't know how to handle my property's issues. Good ...
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“Hannah has been a pleasure to deal with, I've rented ......”

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Jan 24,2018
Minithumbup
Hannah
By: 'Lynsey M'
Jan 24,2018
0 people found
this helpful
Hannah has been a pleasure to deal with, I've rented through Castledene for 2 years and my experience wasn't great to begin with. This has changed since I came into contact with Hannah, she responds to your emails right away even out of hours sometimes. Credit ...
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“Emma and Hannah have done a great job - through ......”

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Dec 01,2017
Minithumbup
Emma
Hannah
By: 'David Mason'
Dec 01,2017
0 people found
this helpful
Emma and Hannah have done a great job - through a difficult situation (tenant failed to pay the rent and went to jail - the system penalises the landlord in this situation - why??) - property now relet. Thanks....
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Comment on agent fees
Fine
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“As a tenant I can rely on Castledene for quick ......”

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Dec 01,2017
Minithumbup
Lilly
Hannah
By: 'tommy'
Dec 01,2017
0 people found
this helpful
As a tenant I can rely on Castledene for quick and reliable service. Every time there is a repair needed in my property the girls are quick to get someone out to have a look, very reliable company....
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Comment on agent fees
good
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“I have been using Castledene for over 5 year and recently ......”

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Nov 30,2017
Minithumbup
Emma
Lilly
By: 'dee'
Nov 30,2017
0 people found
this helpful
I have been using Castledene for over 5 year and recently had a new person, emma and lilly they are both really great and keep me updated. I have used other agents before and feel like the service is nothing compared to what I get at ...
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Comment on agent fees
good
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“Brilliant work from the girls as always! they are always ......”

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Nov 30,2017
Minithumbup
Lilly
Emma
By: 'tracey'
Nov 30,2017
0 people found
this helpful
Brilliant work from the girls as always! they are always doing a fab job on a daily basis looking after my properties. My future properties will certainly be getting passed along to them as my properties now are always well looked after and are in ...
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Comment on agent fees
good
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“Excellent service - they manage my commercial unit very well ......”

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Nov 29,2017
Minithumbup
Hannah
Stuart
By: 'Mr Landlord'
Nov 29,2017
0 people found
this helpful
Excellent service - they manage my commercial unit very well and I have no issues with them. Get my statements on time...
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“Emma has been helping me move from my flat to ......”

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Nov 29,2017
Minithumbup
Emma
Emma
By: 'Ms welsh'
Nov 29,2017
0 people found
this helpful
Emma has been helping me move from my flat to another property that suits my disability needs. She made things very easy for me to move over smoothly she understood my disability requirements and was very caring in making sure everything was in order for ...
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Comment on agent fees
Ok
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“great service from Castledene I got a viewing quickly and ......”

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Nov 29,2017
Minithumbup
Lilly
Hannah
By: 'suzanne'
Nov 29,2017
0 people found
this helpful
great service from Castledene I got a viewing quickly and applied and got accepted. they had me referenced and moved in within 2 weeks of viewing and the house is really nice and in nice condition...
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Comment on agent fees
good
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“I had a viewing yesterday with Castledene and I met ......”

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Nov 29,2017
Minithumbup
Stuart
Lilly
By: 'remmer'
Nov 29,2017
0 people found
this helpful
I had a viewing yesterday with Castledene and I met with stuart who was great. he showed me around and then also gave me the time to have a look around myself personally . I hav since put an application on and I have been dealing ...
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Comment on agent fees
good
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“my property is well looked after through Castledene. I always ......”

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Nov 29,2017
Minithumbup
Lilly
By: 'jan'
Nov 29,2017
0 people found
this helpful
my property is well looked after through Castledene. I always get my management statements sent on time and always get updates from the girls on the property....
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Comment on agent fees
good
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Staff picture Emma
(22)
Staff picture Stuart
(17)
Staff picture Hannah
(14)
Staff picture Lilly
(7)
Staff picture Laura
(2)
No image available Nicola
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:31 AM 31/03/2017 by allAgents

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Castledene Sales & Lettings

Branch - Seaham, SR7