Seaham, SR7
4.8/5, 68 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
97% lettings fee satisfaction
Welcome to Castledene Sales & Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 £ a reason we attribute to Customer Service being at the forefront of everything we do.This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The ... show more Welcome to Castledene Sales & Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 £ a reason we attribute to Customer Service being at the forefront of everything we do.

This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The reason why this Service is so good ? We are unrivalled when it comes to staff development & training, meaning you can rest assured that whatever your property requirements, you are in safe hands with Castledene.

Operating from 4 branches, our multi award winning Property Management & Sales company covers the entire North East of England.
Castledene Sales & Lettings | Estate Agents with Properties for sale - Bishop Auckland, Seaham, Easington, Hartlepool, County Durham & The North East

Opening Hours
Address

Castledene Sales & Lettings
12 Blandford Place
Seaham
County Durham
SR7 7EL
01915815709

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £34,000 £425,000
Lettings 89% 97% £300 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 2 27 1 2 0 1 0 1 1
Areas covered
  • SR7 0
  • DH5
  • SR7 7
  • DH5 0
  • SR7 8
  • DH5 9
  • SR7 9
  • DH6
  • SR8
  • DH6 2
  • SR8 3
  • SR2
  • SR2 0
  • SR3
  • SR3 2
  • SR7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS
Latest Properties

No Properties

Images & Videos

“Castledene is very unprofessional!...”

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Aug 13,2020
Minithumbdown
By: 'Jasmin spoor'
Aug 13,2020
1 people found
this helpful
The branch is very unprofessional. Me and my partner arranged a viewing with the agency and it was cancelled with no upfront contact. Got to the house after driving 50miles, phoned the company and got 'I'm sorry the viewing got cancelled.' We received no ...
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“Outstanding...”

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Jul 27,2020
Minithumbup
By: 'John Drake'
Jul 27,2020
0 people found
this helpful
When people exceed your expectations credit it due. During an unprecidented time, Julia handled the negotiation of the purchase of my property with skill and a truely remarkable level of efficiency. She had clearly primed the vendor to expect an offer and with enviable multi-tasking ...
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“Fantastic!...”

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May 20,2020
Minithumbup
By: 'Louise Mallaby'
May 20,2020
0 people found
this helpful
Fantastic! I'm so grateful and overwhelmed at how friendly the staff are and how quickly they managed to deal with me getting a house, thank you so much...
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Comment on agent fees
Good!
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“Well well well still trying to let the house ......”

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Feb 12,2020
Minithumbdown
By: 'Carole Mansfield'
Feb 12,2020
0 people found
this helpful
Well well well still trying to let the house jack built 28 wear street well the house has been tidied up to look good repair work not been done including leak in kitchen will take forever to get work done house not worth the money or ...
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“I am new to the lettings market, and purchase......”

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Feb 11,2020
Minithumbup
By: 'John Cullum'
Feb 11,2020
2 people found
this helpful
I am new to the lettings market, and purchased my first property through Castledene Seaham, who now will manage the let. The staff have been extremely helpful, and very professional, with a special mention to Jean and Julia. I am looking forward to a lasting ...
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By: Jean Pool
Feb 12, 2020
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Thankyou John ...

“Excellent service - Having relocated To the N......”

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Feb 11,2020
Minithumbup
By: 'Nathan Armstrong'
Feb 11,2020
1 people found
this helpful
Excellent service - Having relocated To the North East recently the team at Castledene Seaham (specifically Jean) have enabled a smooth and effortless transition by communicating openly and often as well as allowing frequent visits to the property, normally on short notice and during the ...
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“So helpful...”

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Oct 29,2019
Minithumbup
By: 'MR D FENTON'
Oct 29,2019
0 people found
this helpful
I was very happy with all the help in getting a property the zero deposit scheme is fantastic as it helps me get things with money that would have been sat there till I moved again very. straightforward no hassle very happy...
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“Excellent Service at Seaham...”

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Sep 11,2019
Minithumbup
By: 'Graham Ford'
Sep 11,2019
1 people found
this helpful
The Seaham Branch have managed our flat for many years in a very professional way. They keep us fully appraised, sort out any issues with the tenant or the property and make being a distant landlord very easy. A special mention to Jean Pool who ...
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“Staff are always happy to help understanding ......”

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Sep 11,2019
Minithumbup
By: 'Dean dixon'
Sep 11,2019
0 people found
this helpful
Staff are always happy to help understanding and professional always smiling and make you feel like a valued customer thanks everyone...
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“From Mick Faulkner . When I started using Cas......”

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Aug 20,2019
Minithumbup
By: 'michael faulkner'
Aug 20,2019
0 people found
this helpful
From Mick Faulkner . When I started using Castledene about 3 years ago , the support was very poor, with various Account Managers regularly changing there roles. However, over the last year or so things have improved considerably ,although the account system I still find poor, and very ...
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“Landlords View...”

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Jan 08,2019
Minithumbdown
By: 'Alfred'
Jan 08,2019
1 people found
this helpful
I used to have some buy to let properties with this branch. In the 2 years I had these, I must have had 5 different account managers. Needless to say this caused a multitude of problems....
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“The staff was really helpful and polite...”

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May 29,2018
Minithumbup
Emma
By: 'Trevor bates'
May 29,2018
0 people found
this helpful
I would like to thank all the staff for the help and support and emma and all the rest of the staff...
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Comment on agent fees
Good exellent
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“House sale...”

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May 21,2018
Minithumbup
Nicola
Stuart
By: 'Pamela'
May 21,2018
0 people found
this helpful
Nicola and Stuart have been fantastic with the sale of our home. Always at the end of the phone and very down to earth...
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“Fantastic Staff...”

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May 04,2018
Minithumbup
Emma
Stuart
By: 'Paul Streener'
May 04,2018
0 people found
this helpful
Have been a tenant with this company for almost 3 years and never had a single problem. Always eager to help and deal with enquiries quickly and professionally looking forward to even longer years working together...
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“Lettings...”

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Apr 30,2018
Minithumbup
Stuart
Emma
By: 'Miranda'
Apr 30,2018
0 people found
this helpful
I find Hannah, Emma, Stuart and Lilly to be very informative and helpful every month, with invoices and letting me know condition of Property, also on any repairs or services that need doing. If I don't have a repair/service person for the job they ...
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Comment on agent fees
Very good fair fees applied
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“Landlord...”

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Apr 30,2018
Minithumbup
Hannah
Emma
By: 'CL'
Apr 30,2018
0 people found
this helpful
We have been extremely happy with the quick, efficient and pleasant service given to us by both Hannah and Emma...
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Comment on agent fees
Good
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“Excellent management and customer service...”

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Apr 30,2018
Minithumbup
Stuart
Hannah
By: 'Graham Ford'
Apr 30,2018
0 people found
this helpful
Seaham have managed our property for many years . They have always kept us fully advised and have arranged for work to be done at a competitive price . All the staff have interacted with us and we have received a professional service in all respects . We ...
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Comment on agent fees
Very fair
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“Emma has looked after my property since arriving at seaham ......”

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Jan 29,2018
Minithumbup
Emma
Stuart
By: 'Amanda'
Jan 29,2018
0 people found
this helpful
Emma has looked after my property since arriving at seaham her service has been second to none and im very confident knowing my property is in safe hands...
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Comment on agent fees
Good
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“I've dealt with Emma for my friend as she has ......”

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Jan 29,2018
Minithumbup
Emma
By: 'Bettyboo.'
Jan 29,2018
0 people found
this helpful
I've dealt with Emma for my friend as she has mental health problems and I can honestly say she is the most pleasant girl I've ever spoken to on the phone.anything that's ever gone wrong I've always asked to speak to Emma she goes ...
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Comment on agent fees
Good
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“I have only be dealing with Emma for a few ......”

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Jan 26,2018
Minithumbup
Emma
By: 'philip'
Jan 26,2018
0 people found
this helpful
I have only be dealing with Emma for a few months but in that time she has impressed me the way she has dealt with a full property renovation and also the re-letting of a property. Most importantly Emma is all ways in contact and ...
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“Emma is always very helpful knowledgable and quick to reply ......”

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Jan 26,2018
Minithumbup
Emma
Emma
By: 'CRAIG'
Jan 26,2018
1 people found
this helpful
Emma is always very helpful knowledgable and quick to reply to any emails or questions regarding my property 20b woods terrace....
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“My friend referred Castledene to me as I have some ......”

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Jan 25,2018
Minithumbup
Hannah
By: 'Candy'
Jan 25,2018
0 people found
this helpful
My friend referred Castledene to me as I have some issues with the previous agent which I was not happy about. Hannah contacted me straight away with expertise and professional advice. Without her advice, I really didn't know how to handle my property's issues. Good ...
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“Hannah has been a pleasure to deal with, I've rented ......”

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Jan 24,2018
Minithumbup
Hannah
By: 'Lynsey M'
Jan 24,2018
0 people found
this helpful
Hannah has been a pleasure to deal with, I've rented through Castledene for 2 years and my experience wasn't great to begin with. This has changed since I came into contact with Hannah, she responds to your emails right away even out of hours sometimes. Credit ...
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“Emma and Hannah have done a great job - through ......”

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Dec 01,2017
Minithumbup
Emma
Hannah
By: 'David Mason'
Dec 01,2017
0 people found
this helpful
Emma and Hannah have done a great job - through a difficult situation (tenant failed to pay the rent and went to jail - the system penalises the landlord in this situation - why??) - property now relet. Thanks....
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Comment on agent fees
Fine
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“As a tenant I can rely on Castledene for quick ......”

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Dec 01,2017
Minithumbup
Lilly
Hannah
By: 'tommy'
Dec 01,2017
0 people found
this helpful
As a tenant I can rely on Castledene for quick and reliable service. Every time there is a repair needed in my property the girls are quick to get someone out to have a look, very reliable company....
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Comment on agent fees
good
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Staff picture Emma
(22)
Staff picture Stuart
(17)
Staff picture Hannah
(14)
Staff picture Lilly
(7)
Staff picture Laura
(2)
No image available Nicola
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:31 AM 31/03/2017 by allAgents

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Castledene Sales & Lettings

Branch - Seaham, SR7