Featured Review
a
“I recently rented a property through Castledene in Seaham and ......”
5 Star Review
Apr 25,2017
By:
'Mr'
Apr 25,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Tenant)
Postcode: SR8
1
people found
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I recently rented a property through Castledene in Seaham and I wanted to take the opportunity to write a review as their service was far superior to that of other agents I viewed with. On the day of the viewing I received a courtesy call ...
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Featured Review
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“I recently used Castledene in Seaham to rent out my ......”
5 Star Review
Apr 26,2017
By:
'Alyson'
Apr 26,2017
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Landlord)
Rent PCM: £600
Postcode: SR7
0
people found
this helpful
I recently used Castledene in Seaham to rent out my property in East Shore village. It was my 1st experience of renting, what was previously my home and understandably I was a little nervous given my lack of knowledge. The staff at Castledene Seaham were ...
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Comment on agent fees
Good
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Featured Review
a
“We recently had Castledene Sales & Lettings out to value our ......”
5 Star Review
Apr 28,2017
By:
'Andrew'
Apr 28,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Landlord)
Postcode: SR7
1
people found
this helpful
We recently had Castledene Sales & Lettings out to value our property in Seaham for sale and rent as we wanted to weigh up our options. Although we have since decided to stay put I wanted to write a review as I felt their service and ...
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Comment on agent fees
good
1
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Featured Review
a
“I moved from a different agency to Castledene due to ......”
5 Star Review
Jan 23,2018
By:
'Abdul'
Jan 23,2018
Services: Lettings (as a Landlord)
Rent PCM: £390
Would you recommend?: Yes
Postcode: DL17
Lettings (as a Landlord)
Rent PCM: £390
Postcode: DL17
3
people found
this helpful
I moved from a different agency to Castledene due to several issues I was not happy about. Hannah's communication has been absolutely impeccable, from start to finish! She always goes out of her way to assist with any queries I have. Hannah has always provided ...
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Comment on agent fees
Good (going rate, as every other agent)
3
people found
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Featured Review
a
5 Star Review
May 04,2018
By:
'Kath'
May 04,2018
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: SR2
Lettings (as a Tenant)
Rent PCM: £400
Postcode: SR2
0
people found
this helpful
I haven't had the best experience with my previous letting agent and never felt comfortable speaking to them. The staff at Castle Dene are truly amazing. If I have any questions or issues they answer and rectify ASAP. Hannah has been an absolute star from ...
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Comment on agent fees
Good
0
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“I was a client with Castledene sales and lett......”
5 Star Review
Nov 26,2020
By:
'Paul'
Nov 26,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE24
Lettings (as a Tenant)
Postcode: NE24
0
people found
this helpful
I was a client with Castledene sales and lettings, Seaham for five years and I have to say their certainly the best ive experianced, Always friendly polite and helpful and will be a big miss. Thanks to all the staff with a very special thank ...
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“I bought a house through Julia at Castledene ......”
5 Star Review
Oct 29,2020
By:
'John'
Oct 29,2020
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SR7
Sales (as a Buyer)
Postcode: SR7
0
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I bought a house through Julia at Castledene and I have to say you couldn't expect a better service. From initial enquiry through to exchange and completion Julia and her colleagues were quick, friendly and efficient. After finding out my requirements she presented the ideal ...
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“Castledene is very unprofessional!...”
1 Star Review
Aug 13,2020
By:
'Jasmin'
Aug 13,2020
Services: Lettings (as a Tenant)
Rent PCM: £375
Would you recommend?: No
Postcode: DH6
Lettings (as a Tenant)
Rent PCM: £375
Postcode: DH6
4
people found
this helpful
The branch is very unprofessional.
Me and my partner arranged a viewing with the agency and it was cancelled with no upfront contact. Got to the house after driving 50miles, phoned the company and got 'I'm sorry the viewing got cancelled.' We received no ...
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4
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5 Star Review
Jul 27,2020
By:
'John'
Jul 27,2020
Services: Sales (as a Buyer)
Sold price: £34000
Would you recommend?: Yes
Postcode: SR7
Sales (as a Buyer)
Sold price: £34000
Postcode: SR7
0
people found
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When people exceed your expectations credit it due. During an unprecidented time, Julia handled the negotiation of the purchase of my property with skill and a truely remarkable level of efficiency. She had clearly primed the vendor to expect an offer and with enviable multi-tasking ...
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5 Star Review
May 20,2020
By:
'Louise'
May 20,2020
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Tenant)
Rent PCM: £400
Postcode: SR7
0
people found
this helpful
Fantastic! I'm so grateful and overwhelmed at how friendly the staff are and how quickly they managed to deal with me getting a house, thank you so much...
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Comment on agent fees
Good!
0
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“Well well well still trying to let the house ......”
1 Star Review
Feb 12,2020
By:
'Carole'
Feb 12,2020
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: DH5
Lettings (Prospective customer)
Postcode: DH5
0
people found
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Well well well still trying to let the house jack built 28 wear street well the house has been tidied up to look good repair work not been done including leak in kitchen will take forever to get work done house not worth the money or ...
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0
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“I am new to the lettings market, and purchase......”
5 Star Review
Feb 11,2020
By:
'John'
Feb 11,2020
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Landlord)
Rent PCM: £450
Postcode: SR7
2
people found
this helpful
I am new to the lettings market, and purchased my first property through Castledene Seaham, who now will manage the let. The staff have been extremely helpful, and very professional, with a special mention to Jean and Julia.
I am looking forward to a lasting ...
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2
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“Excellent service - Having relocated To the N......”
5 Star Review
Feb 11,2020
By:
'Nathan'
Feb 11,2020
Services: Lettings (as a Tenant)
Rent PCM: £510
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Tenant)
Rent PCM: £510
Postcode: SR7
1
people found
this helpful
Excellent service - Having relocated To the North East recently the team at Castledene Seaham (specifically Jean) have enabled a smooth and effortless transition by communicating openly and often as well as allowing frequent visits to the property, normally on short notice and during the ...
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1
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5 Star Review
Oct 29,2019
By:
'MR'
Oct 29,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
I was very happy with all the help in getting a property the zero deposit scheme is fantastic as it helps me get things with money that would have been sat there till I moved again very. straightforward no hassle very happy...
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“Excellent Service at Seaham...”
5 Star Review
Sep 11,2019
By:
'Graham'
Sep 11,2019
Services: Lettings (as a Landlord)
Rent PCM: £395
Would you recommend?: Yes
Postcode: SR2
Lettings (as a Landlord)
Rent PCM: £395
Postcode: SR2
1
people found
this helpful
The Seaham Branch have managed our flat for many years in a very professional way. They keep us fully appraised, sort out any issues with the tenant or the property and make being a distant landlord very easy. A special mention to Jean Pool who ...
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1
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“Staff are always happy to help understanding ......”
5 Star Review
Sep 11,2019
By:
'Dean'
Sep 11,2019
Services: Lettings (as a Tenant)
Rent PCM: £460
Would you recommend?: Yes
Postcode: DH6
Lettings (as a Tenant)
Rent PCM: £460
Postcode: DH6
0
people found
this helpful
Staff are always happy to help understanding and professional always smiling and make you feel like a valued customer thanks everyone...
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“From Mick Faulkner . When I started using Cas......”
4 Star Review
Aug 20,2019
By:
'michael'
Aug 20,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CM13
Lettings (as a Landlord)
Postcode: CM13
1
people found
this helpful
From Mick Faulkner . When I started using Castledene about 3 years ago , the support was very poor, with various Account Managers regularly changing there roles. However, over the last year or so things have improved considerably ,although the account system I still find poor, and very ...
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1
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2 Star Review
Jan 08,2019
By:
'Alfred'
Jan 08,2019
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: No
Postcode: NE39
Lettings (as a Landlord)
Rent PCM: £550
Postcode: NE39
1
people found
this helpful
I used to have some buy to let properties with this branch. In the 2 years I had these, I must have had 5 different account managers. Needless to say this caused a multitude of problems....
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1
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“The staff was really helpful and polite...”
5 Star Review
May 29,2018
By:
'Trevor'
May 29,2018
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: SR31
Lettings (as a Tenant)
Rent PCM: £525
Postcode: SR31
0
people found
this helpful
I would like to thank all the staff for the help and support and emma and all the rest of the staff...
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Comment on agent fees
Good exellent
0
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5 Star Review
May 21,2018
By:
'Pamela'
May 21,2018
Services: Sales (as a Vendor)
Sold price: £132000
Would you recommend?: Yes
Postcode: DH4
Sales (as a Vendor)
Sold price: £132000
Postcode: DH4
0
people found
this helpful
Nicola and Stuart have been fantastic with the sale of our home. Always at the end of the phone and very down to earth...
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0
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5 Star Review
May 04,2018
By:
'Paul'
May 04,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE24
Lettings (as a Tenant)
Postcode: NE24
0
people found
this helpful
Have been a tenant with this company for almost 3 years and never had a single problem. Always eager to help and deal with enquiries quickly and professionally looking forward to even longer years working together...
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0
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5 Star Review
Apr 30,2018
By:
'Miranda'
Apr 30,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Landlord)
Postcode: SR7
0
people found
this helpful
I find Hannah, Emma, Stuart and Lilly to be very informative and helpful every month, with invoices and letting me know condition of Property, also on any repairs or services that need doing. If I don't have a repair/service person for the job they ...
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Comment on agent fees
Very good fair fees applied
0
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5 Star Review
Apr 30,2018
By:
'CL'
Apr 30,2018
Services: Property Management
Rent PCM: £450
Would you recommend?: Yes
Postcode: SR7
Property Management
Rent PCM: £450
Postcode: SR7
0
people found
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We have been extremely happy with the quick, efficient and pleasant service given to us by both Hannah and Emma...
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Comment on agent fees
Good
0
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“Excellent management and customer service...”
5 Star Review
Apr 30,2018
By:
'Graham'
Apr 30,2018
Services: Lettings (as a Landlord)
Sold price: £94000
Would you recommend?: Yes
Postcode: SR9
Lettings (as a Landlord)
Sold price: £94000
Postcode: SR9
0
people found
this helpful
Seaham have managed our property for many years . They have always kept us fully advised and have arranged for work to be done at a competitive price . All the staff have interacted with us and we have received a professional service in all respects . We ...
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Comment on agent fees
Very fair
0
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“Emma has looked after my property since arriving at seaham ......”
5 Star Review
Jan 29,2018
By:
'Amanda'
Jan 29,2018
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Landlord)
Rent PCM: £450
Postcode: SR7
0
people found
this helpful
Emma has looked after my property since arriving at seaham her service has been second to none and im very confident knowing my property is in safe hands...
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Comment on agent fees
Good
0
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“I've dealt with Emma for my friend as she has ......”
5 Star Review
Jan 29,2018
By:
'Bettyboo.'
Jan 29,2018
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: DH58
Lettings (as a Tenant)
Rent PCM: £400
Postcode: DH58
0
people found
this helpful
I've dealt with Emma for my friend as she has mental health problems and I can honestly say she is the most pleasant girl I've ever spoken to on the phone.anything that's ever gone wrong I've always asked to speak to Emma she goes ...
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Comment on agent fees
Good
0
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“I have only be dealing with Emma for a few ......”
5 Star Review
Jan 26,2018
By:
'philip'
Jan 26,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TS28
Lettings (as a Landlord)
Postcode: TS28
0
people found
this helpful
I have only be dealing with Emma for a few months but in that time she has impressed me the way she has dealt with a full property renovation and also the re-letting of a property.
Most importantly Emma is all ways in contact and ...
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“Emma is always very helpful knowledgable and quick to reply ......”
5 Star Review
Jan 26,2018
By:
'CRAIG'
Jan 26,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Landlord)
Postcode: SR7
1
people found
this helpful
Emma is always very helpful knowledgable and quick to reply to any emails or questions regarding my property 20b woods terrace....
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1
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“My friend referred Castledene to me as I have some ......”
5 Star Review
Jan 25,2018
By:
'Candy'
Jan 25,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SR1
Lettings (as a Landlord)
Postcode: SR1
0
people found
this helpful
My friend referred Castledene to me as I have some issues with the previous agent which I was not happy about. Hannah contacted me straight away with expertise and professional advice. Without her advice, I really didn't know how to handle my property's issues. Good ...
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“Hannah has been a pleasure to deal with, I've rented ......”
5 Star Review
Jan 24,2018
By:
'Lynsey'
Jan 24,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Tenant)
Postcode: SR7
0
people found
this helpful
Hannah has been a pleasure to deal with, I've rented through Castledene for 2 years and my experience wasn't great to begin with. This has changed since I came into contact with Hannah, she responds to your emails right away even out of hours sometimes. Credit ...
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