• Stuart Hutchinson
    Stuart Hutchinson
  • Emma Wilkinson
    Emma Wilkinson
  • claim your profile
    Hannah
  • claim your profile
    Lilly Robinson
  • claim your profile
    Laura Black
Welcome to Castledene Sales & Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 Γ―ΒΏΒ½ a reason we attribute to Customer Service being at the forefront of everything we do. This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The reason why this Service is so good ? We are unrivalled when it comes to staff development & training, meaning you can rest assured that whatever your property requirements Read full description..., you are in safe hands with Castledene. Operating from 4 branches, our multi award winning Property Management & Sales company covers the entire North East of England.
Castledene Sales & Lettings

12 Blandford Place Seaham
County Durham
SR7 7EL

01915815709


Properties for sale
Properties for rent
Dec 01,2017
Minithumbup
Emma Wilkinson
Hannah
By: 'David Mason'
Dec 01,2017
0 people found
this helpful
Emma and Hannah have done a great job - through a difficult situation (tenant failed to pay the rent and went to jail - the system penalises the landlord in this situation - why??) - property now relet. Thanks....
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Comment on agent fees
Fine
Was this helpful? Yes
Dec 01,2017
Minithumbup
Lilly Robinson
Hannah
By: 'tommy'
Dec 01,2017
0 people found
this helpful
As a tenant I can rely on Castledene for quick and reliable service. Every time there is a repair needed in my property the girls are quick to get someone out to have a look, very reliable company....
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Comment on agent fees
good
Was this helpful? Yes
Nov 30,2017
Minithumbup
Emma Wilkinson
Lilly Robinson
By: 'dee'
Nov 30,2017
0 people found
this helpful
I have been using Castledene for over 5 year and recently had a new person, emma and lilly they are both really great and keep me updated. I have used other agents before and feel like the service is nothing compared to what I get at Castledene....
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Comment on agent fees
good
Was this helpful? Yes
Nov 30,2017
Minithumbup
Lilly Robinson
Emma Wilkinson
By: 'tracey'
Nov 30,2017
0 people found
this helpful
Brilliant work from the girls as always! they are always doing a fab job on a daily basis looking after my properties. My future properties will certainly be getting passed along to them as my properties now are always well looked after and are in the right hands with the girls at castledene....
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Comment on agent fees
good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Hannah
Stuart Hutchinson
By: 'Mr Landlord'
Nov 29,2017
0 people found
this helpful
Excellent service - they manage my commercial unit very well and I have no issues with them. Get my statements on time...
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Was this helpful? Yes
Nov 29,2017
Minithumbup
Emma Wilkinson
Emma Wilkinson
By: 'Ms welsh'
Nov 29,2017
0 people found
this helpful
Emma has been helping me move from my flat to another property that suits my disability needs. She made things very easy for me to move over smoothly she understood my disability requirements and was very caring in making sure everything was in order for me! Huge thank you to her and all the girls at seaham. Oh and not forgetting Stuart who has taken the time to show me all the suitable houses...
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Comment on agent fees
Ok
Was this helpful? Yes
Nov 29,2017
Minithumbup
Lilly Robinson
Hannah
By: 'suzanne'
Nov 29,2017
0 people found
this helpful
great service from Castledene I got a viewing quickly and applied and got accepted. they had me referenced and moved in within 2 weeks of viewing and the house is really nice and in nice condition...
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Comment on agent fees
good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Stuart Hutchinson
Lilly Robinson
By: 'remmer'
Nov 29,2017
0 people found
this helpful
I had a viewing yesterday with Castledene and I met with stuart who was great. he showed me around and then also gave me the time to have a look around myself personally . I hav since put an application on and I have been dealing with lilly who is helping me get a paper bond with the council and also get moved in as soon as possible....
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Comment on agent fees
good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Lilly Robinson
By: 'jan'
Nov 29,2017
0 people found
this helpful
my property is well looked after through Castledene. I always get my management statements sent on time and always get updates from the girls on the property....
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Comment on agent fees
good
Was this helpful? Yes
Nov 28,2017
Minithumbdown
Laura Black
By: 'Joseph Peter'
Nov 28,2017
0 people found
this helpful
Honest, reliable and fast service provided in letting our property. Highly recommend. Laura kept us punctually informed off status from application to move in. Excellent service...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 27,2017
Minithumbup
Emma Wilkinson
Laura Black
By: 'Mrs G Batey'
Nov 27,2017
0 people found
this helpful
Miss Wilkinson had always been an extremely polite and well mannered young lady. She has always dealt with my requirements promptly and to a very high standard....
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Comment on agent fees
good
Was this helpful? Yes
Nov 27,2017
Minithumbup
Stuart Hutchinson
Stuart Hutchinson
By: 'N.maine'
Nov 27,2017
0 people found
this helpful
Iv just brought me property on the market with Emma to rent. She approached me after having worked with her in the past with her previous agent. As expected she gave me a first class service and found me a suitable tenant almost immediately. She arranged all the required works a legalities I did quite literally sit back and do nothing which is exactly how it should be! Well done Emma I knew my property would be in safe hands!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2017
Minithumbup
Emma Wilkinson
By: 'LizM'
Nov 24,2017
0 people found
this helpful
Emma has looked after my property since she arrived at Seaham. Her property knowledge is second to none and is always more than helpful. I'm very happy knowing my portfolio is in capable hands....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 24,2017
Minithumbup
Lilly Robinson
Hannah
By: 'Joanne Cloves'
Nov 24,2017
1 people found
this helpful
I have worked with five letting agencies over the years but Castledene estate agents really are head and shoulders above the rest. I had the pleasure of dealing with Hannah and Lilly who were very informative and in my opinion are a credit to Castledene, thanks for great service I will highly recommend this estate agent in the future!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2017
Minithumbup
Stuart Hutchinson
By: 'Hannah/Hope Stokoe'
Nov 03,2017
0 people found
this helpful
Very imformative and helpful. Everyone communicated very well with us and everything was very quick and ran smoothly i would reccomend this agent and tell people to use them...
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Comment on agent fees
good
Was this helpful? Yes
Nov 01,2017
Minithumbup
Hannah
By: 'Simon'
Nov 01,2017
0 people found
this helpful
Currently renting from castle view , took me two weeks to get moved in excellent service , communication is vital to me as I own a business , good polite friendly staff , great clean presentable office Done exactly what they said they would 5 star rating...
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Comment on agent fees
Great
Was this helpful? Yes
Nov 01,2017
Minithumbup
Hannah
Stuart Hutchinson
By: 'SP'
Nov 01,2017
0 people found
this helpful
Great service, they are very helpful and have been brilliant at helping me find a tenant and complete a move in process. I would come back and use these agents again once I have further vacant properties. Thank-you to all the staff for there help...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 29,2017
Minithumbup
Stuart Hutchinson
By: 'T. Passmore'
Sep 29,2017
0 people found
this helpful
Recently had a viewing and took a property from CastleDene. Stuart and Emma were both fantastic and helpful securing the property thank you...
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Comment on agent fees
good
Was this helpful? Yes
Sep 25,2017
Minithumbup
Stuart Hutchinson
By: 'Adam'
Sep 25,2017
0 people found
this helpful
Had a viewing with Stuart who was good and helpful and helped me get my house I am now in and I am very happy with the house and it was very easy and not expensibe...
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Comment on agent fees
Very cheap I could afford to move
Was this helpful? Yes
Sep 21,2017
Minithumbup
By: 'Stephen'
Sep 21,2017
0 people found
this helpful
Currently renting from castledene, staff were amazing in helping me out. Would highly recommend these if your looking for some where to rent ðΓ‚ΕΈΓ‚ΛœΓ‚Β...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 21,2017
Minithumbup
Hannah
By: 'Simon M'
Sep 21,2017
0 people found
this helpful
I moved my property portfolio to Castledene when Hannah moved to her current role. The reason I did so was due to Hannah's excellence at her job. She is proactive, alert, approachable and highly professional. She knows her market and is always pragmatic in dealing with any problems. I always feel she is acting in my interests at all times and that is essential in choosing a letting agent. I would recommend Hannah and Castledene without hesitation....
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Comment on agent fees
Competitive
Was this helpful? Yes
May 11,2017
Minithumbup
By: 'Susan Bennett'
May 11,2017
0 people found
this helpful
I have recently moved into a property which I was very nervous about, CastleDene provided excellent customer care during a difficult time, thank you...
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Was this helpful? Yes
May 06,2017
Minithumbup
By: 'Mr Connolly'
May 06,2017
0 people found
this helpful
Impeccable service. I have dealt with letting agents for over 10 years on my various rental properties and I can safely say that Lindsey and her team are among the best....
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Comment on agent fees
Reasonable, transparent and fair.
Was this helpful? Yes
Apr 30,2017
Minithumbup
By: 'J. L'
Apr 30,2017
0 people found
this helpful
I have been using Castledene Seaham for a number of years now to find me a tenant each time my property comes empty. Castledenes service has always been second to none. They work with me each step of the way ensuring I am kept fully informed and have always served me well in finding me a good tenant each time. I have more recently used the to carry out property understand what I am looking for and ensure they cater for my every need for...
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Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Andrew'
Apr 28,2017
0 people found
this helpful
We recently had Castledene Sales & Lettings out to value our property in Seaham for sale and rent as we wanted to weigh up our options. Although we have since decided to stay put I wanted to write a review as I felt their service and professionalism was second to none. Unlike some of the other agents we had out, Castledene were prompt, friendly, professional & knowledgeable. Should we decide to move in the future we would definitely use Castledene and would not hesitate to recommend t...
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Comment on agent fees
good
Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Sarah'
Apr 28,2017
0 people found
this helpful
I have been renting my property out in Seaham through Castledene for around 5 year now and during that time I've had very few issues and any issues I have had have been dealt with effectively and efficiently by the staff at Castledene. I hear lots of bad things about agents but I'm pleased to say this has not been my experience with Castledene....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2017
Minithumbup
By: 'D Wood'
Apr 27,2017
0 people found
this helpful
I have recently moved into a property in Seaham. It is our first property together. I am really satisfied with the amount of information given and service provided from the team....
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Was this helpful? Yes
Apr 27,2017
Minithumbup
Stuart Hutchinson
By: 'D Taylor'
Apr 27,2017
0 people found
this helpful
I have recently moved into a property with Castledene and I am very happy with all of the help they have given me from viewing the property to moving in....
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Was this helpful? Yes
Apr 26,2017
Minithumbup
By: 'Alyson'
Apr 26,2017
0 people found
this helpful
I recently used Castledene in Seaham to rent out my property in East Shore village. It was my 1st experience of renting, what was previously my home and understandably I was a little nervous given my lack of knowledge. The staff at Castledene Seaham were really supportive in holding my hand throughout the whole experience. I was kept well informed at all stages and given direction where needed on potential tenants etc. The staff there were not only professional but I also felt like I was dea...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 25,2017
Minithumbup
By: 'Scott'
Apr 25,2017
0 people found
this helpful
I have been a tenant of Castledene Seaham for around 3 years now and have always found their service to be second to none, their staff are friendly and professional and nothing is too much to ask. I have a dedicated Property Manager so I am not passed from pillar to post as I've found with other agents in the past. I would have no hesitation in recommending Castledene to all of my friends and family....
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Comment on agent fees
good
Was this helpful? Yes
Areas covered
  • SR7 0
  • DH5
  • SR7 7
  • DH5 0
  • SR7 8
  • DH5 9
  • SR7 9
  • DH6
  • SR8
  • DH6 2
  • SR8 3
  • SR2
  • SR2 0
  • SR3
  • SR3 2
  • SR7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£425,000
  • Max: Β£425,000

Letting
  • Min: Β£0
  • Max: Β£0

ARLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 1 18 0 1 0 0 0 0 0
Stuart Hutchinson Stuart Hutchinson
Accompanied Viewer
12 reviews

About Stuart No description set View full profile
Emma Wilkinson Emma Wilkinson
Portfolio Manager
13 reviews

About Emma No description set View full profile
Hannah Hannah
8 reviews

About Hannah No description set View full profile
Lilly Robinson Lilly Robinson
7 reviews

About Lilly No description set View full profile
Laura Black Laura Black
2 reviews

About Laura No description set View full profile

Job vacancies

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Fees

No fees set.
Last updated at 11:31 AM 31/03/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:31 AM 31/03/2017 by allAgents

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