100% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
97% lettings fee satisfaction
Welcome to Castledene Sales & Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 £ a reason we attribute to Customer Service being at the forefront of everything we do.This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The ...
show more
Welcome to Castledene Sales & Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 £ a reason we attribute to Customer Service being at the forefront of everything we do.
This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The reason why this Service is so good ? We are unrivalled when it comes to staff development & training, meaning you can rest assured that whatever your property requirements, you are in safe hands with Castledene.
Operating from 4 branches, our multi award winning Property Management & Sales company covers the entire North East of England.
This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The reason why this Service is so good ? We are unrivalled when it comes to staff development & training, meaning you can rest assured that whatever your property requirements, you are in safe hands with Castledene.
Operating from 4 branches, our multi award winning Property Management & Sales company covers the entire North East of England.
Latest Reviews
8th Jul 2022
reviewed by 'Kelly Hind'
27th Apr 2022
reviewed by 'Kaye'
4th Aug 2021
reviewed by 'Christine Miley'
26th Nov 2020
reviewed by 'Paul'
29th Oct 2020
reviewed by 'John'
Opening Hours
Address
Castledene Sales & Lettings
12 Blandford Place
Seaham
County Durham
SR7 7EL
01915815709
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £34,000 | £425,000 |
| Lettings | 89% | 97% | £300 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 2 | 29 | 1 | 3 | 0 | 3 | 0 | 1 | 1 |
Areas covered
- SR7 0
- DH5
- SR7 7
- DH5 0
- SR7 8
- DH5 9
- SR7 9
- DH6
- SR8
- DH6 2
- SR8 3
- SR2
- SR2 0
- SR3
- SR3 2
- SR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Apr 19,2017
Apr 19,2017
0
people found
this helpful
this helpful
Castledene have been so helpful when I have been looking for an apartment. Lindsey has helped me with arranging viewings and also giving me all the information required. Upon viewing a property in Gray Court Stuart was very friendly. Would highly recommend this Estate Agents ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 14,2017
Apr 14,2017
0
people found
this helpful
this helpful
I've dealt with Castledene in Seaham for a number of years now and I can not fault them one bit. Always there if you need help, and always polite and courteous on the phone.
An absolute pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 14,2017
Apr 14,2017
0
people found
this helpful
this helpful
Stuart always deals with any queries regarding the property promptly and professionally.
Providing honest and up to date feedback when necessary....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2017
Apr 13,2017
0
people found
this helpful
this helpful
I wish all people involved in the property sector were as helpful as the people at Castledene. They kept in contact throughout the process working within tight time constraints. They acted as the liaison with third parties when we couldn't do so much whilst trying ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2017
Apr 13,2017
0
people found
this helpful
this helpful
Castledene have done an excellent job in selling my house quickly and at an excellent price. From the initial valuation through to photography and advertisement, everything went extremely smoothly and to timescale. From the first day of being on the market viewers have been shown ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 10,2017
Apr 10,2017
0
people found
this helpful
this helpful
I have no issues with the Seaham branch as my letting agent and I have used them for a number of years. The staff are very friendly and responsive with any requests or inquiries I have. They all have a very good knowledge of the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2017
Apr 07,2017
0
people found
this helpful
this helpful
Great person to work with, helpful, informative, and overall a how good service from Castledene Seaham. Nothing is too much trouble from a Landlord's point of view. Statements are on time including the monies owed with clear statements.
We would recommend this company to anyone ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 07,2017
Apr 07,2017
0
people found
this helpful
this helpful
I have had my property managed for several years and the team in Seaham have done a highly professional job. I live in the South West and rarely visit but I always have complete faith that everything is in order and my tenants are receiving ...
read full review
read full review
Comment on agent fees
The fees are competitive and I definitely feel good value for the service I receive.
Was this helpful?
Yes
Yes
Apr 04,2017
Apr 04,2017
0
people found
this helpful
this helpful
Excellent customer service. Always on the phone whenever needed. Quick response from any inquiry that I have made as a current customer....
read full review
read full review
Comment on agent fees
Competitive pricing. I don't think they are the cheapest agent out there but you can tell from the service why that is.
Was this helpful?
Yes
Yes
Apr 25,2017
Apr 25,2017
1
people found
this helpful
this helpful
I recently rented a property through Castledene in Seaham and I wanted to take the opportunity to write a review as their service was far superior to that of other agents I viewed with. On the day of the viewing I received a courtesy call ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26,2017
Apr 26,2017
0
people found
this helpful
this helpful
I recently used Castledene in Seaham to rent out my property in East Shore village. It was my 1st experience of renting, what was previously my home and understandably I was a little nervous given my lack of knowledge. The staff at Castledene Seaham were ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 28,2017
Apr 28,2017
1
people found
this helpful
this helpful
We recently had Castledene Sales & Lettings out to value our property in Seaham for sale and rent as we wanted to weigh up our options. Although we have since decided to stay put I wanted to write a review as I felt their service and ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jan 23,2018
Jan 23,2018
3
people found
this helpful
this helpful
I moved from a different agency to Castledene due to several issues I was not happy about. Hannah's communication has been absolutely impeccable, from start to finish! She always goes out of her way to assist with any queries I have. Hannah has always provided ...
read full review
read full review
Comment on agent fees
Good (going rate, as every other agent)
Was this helpful?
Yes
Yes
May 04,2018
May 04,2018
0
people found
this helpful
this helpful
I haven't had the best experience with my previous letting agent and never felt comfortable speaking to them. The staff at Castle Dene are truly amazing. If I have any questions or issues they answer and rectify ASAP. Hannah has been an absolute star from ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Emma
(22)
Stuart
(17)
Hannah
(14)
Lilly
(7)
Laura
(2)
Nicola
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:31 AM 31/03/2017 by allAgents
Best Letting Agent in Seaham 
