Easington, SR8
4.8/5, 82 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
74% lettings valuation accuracy
99% lettings fee satisfaction
Welcome to Castledene Sales and Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 a reason we attribute to Customer Service being at the forefront of everything we do.This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. ... show more Welcome to Castledene Sales and Lettings, the current Sunday Times Northern Letting Agent of the Year 2016 a reason we attribute to Customer Service being at the forefront of everything we do.

This focus ensures our customers receive a level of service that surpasses their expectations and those of our competitors. The reason why this Service is so good ? We are unrivalled when it comes to staff development and training, meaning you can rest assured that whatever your property requirements, you are in safe hands with Castledene.

Operating from 4 branches, our multi award winning Property Management and Sales company covers the entire North East of England.

Please take time to browse our website where you will find useful information and free guides that will help you on your property journey.

Opening Hours
Address

Castledene Sales & Lettings
Easington Business Centre, Seaside Lane
Easington
County Durham
SR8 3LJ
0191 527 4000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £26,000 £65,000
Lettings 74% 99% £300 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
33 1 31 0 4 0 3 0 9 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA DPS
Latest Properties

No Properties

Images & Videos

“My experience with castle dene has been excel......”

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Sep 24,2019
Minithumbup
By: 'brodie ogrady'
Sep 24,2019
0 people found
this helpful
My experience with castle dene has been excellent, i suffer very bad with my anxiety and Ashleigh made me feel at ease and very relaxed. I struggle to communicate via telephone as i get very anxious, ashleigh said it would be absolutely fine to communicate ...
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“Terrible...”

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Apr 04,2019
Minithumbdown
By: 'Terrible Service'
Apr 04,2019
0 people found
this helpful
Terrible agent. offered on a rental property 5 days ago and not heard anything!!! No details taken on registration, offer not sent out in writing or to vendor, against the estate agency act!! Avoid at all costs....
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Comment on agent fees
Terrible
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“Recommended...”

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Feb 01,2019
Minithumbup
Richard
Georgia
By: 'Adam'
Feb 01,2019
0 people found
this helpful
We have been using Casledene for over a year now. Richard was extremely helpful in getting the property let after a long time untenanted and problems with our previous letting agency. We have dealt mainly with Richard, Georgia, Kashia & Carley. All very helpful & professional. I ...
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“Terrible experience...”

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Jun 04,2018
Minithumbdown
By: 'Graham'
Jun 04,2018
2 people found
this helpful
I live outstide the UK and had a number of investment properties managed by Castledene. Whilst I recognise that these were not in the greatest of areas to say I was disappointed by the management of my properties is an understatement. Even before letting the ...
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Comment on agent fees
charging anything for the service received would have been too much
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“Many thanks...”

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Jun 01,2018
Minithumbup
Richard
Toni
By: 'Roger Mance'
Jun 01,2018
0 people found
this helpful
To whom it may concern Big thank you to the great staff and great people to deal with, All professional and in the know how...highly recommend this branch for a great experience.... Regards Roger Mance...
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Comment on agent fees
excellent
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“Fantastic team at this office...”

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Jun 01,2018
Minithumbup
Richard
Kashia
By: 'Js clearance services waste disposal'
Jun 01,2018
0 people found
this helpful
Our company has worked as contractor s for the Easington office for a lot of years now and will carry on working with them hike ,Richard, Georgia, Toni, Kashia are are very professional and helpfull always quick and respond to emails quickly would recommend this ...
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“Reliable and friendly...”

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Apr 23,2018
Minithumbup
By: 'Steve Dunn'
Apr 23,2018
0 people found
this helpful
I've been using Castledene for the past year after a bad experience with a previous company. Castledene have been nothing but exemplary in sorting issues and finding a tenant. The whole team (Richard, Kashia, Toni, Heike and Georgia) are all friendly and helpful, with a ...
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Comment on agent fees
Very fair prices.
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“Excellent Service...”

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Apr 19,2018
Minithumbup
Richard
By: 'Hemupat'
Apr 19,2018
0 people found
this helpful
Since making the decision to change from my previous agent Hunters to Castledene, I have seen an immediate improvement in the level of service, communication and proactivity. Richard has always been positive and informative when helping me deal with the difficult tenant he inherited from ...
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“Superb...”

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Apr 18,2018
Minithumbup
Toni
Heike
By: 'Seaside Lane Flat'
Apr 18,2018
0 people found
this helpful
The girls look after my Seaside land flat and have done a great job in securing me great tenants over the years. Their customer service is second to none and I have no hesitation in recommending them...
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“Property Management...”

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Apr 18,2018
Minithumbup
Toni
By: 'Adam'
Apr 18,2018
0 people found
this helpful
Toni manages my property and we probably speak bi weekly. Her service, professionalism and timely responses are a great help, and I appreciate her dedication to both me and my tenant, thanks Toni!!...
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“Patience...”

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Apr 18,2018
Minithumbup
Richard
Georgia
By: 'Daniel G'
Apr 18,2018
1 people found
this helpful
I have been dealing with this branch for quite some time now and dealt mainly with Richard and Georgia. I have been impressed particularly with the patience and determination shown to arrange the letting of my property (which is not in a particularly good area) ...
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Comment on agent fees
Reasonable
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“5 star service...”

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Apr 18,2018
Minithumbup
Georgia
By: 'Ignatius Carrasco'
Apr 18,2018
0 people found
this helpful
Good product knowledge. Top notch customer service. Very helpful n polite staff. Always reply to emails n calls promptly. Provide professional advise. They strive hard to a...
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Comment on agent fees
fair
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“Hieke helped me with a property swap on the day. ......”

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Mar 09,2018
Minithumbup
Heike
By: 'Daniel'
Mar 09,2018
0 people found
this helpful
Hieke helped me with a property swap on the day. I was happy with one property I was meant to move in to and Hieke swiftly had me swapped to another house same area on the same day! I didn't know that was possible but ...
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Comment on agent fees
Good
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“Heike was efficient, reasonable, friendly and professional- couldn't ask for ......”

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Feb 16,2018
Minithumbup
Heike
By: 'Hannah Chuk'
Feb 16,2018
1 people found
this helpful
Heike was efficient, reasonable, friendly and professional- couldn't ask for more. Heike Miller went above and beyond to assist us and I would highly recommend her....
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Comment on agent fees
Very reasonable fees.
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“Have never known such a helpful lady always treats me ......”

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Feb 16,2018
Minithumbup
Heike
By: 'Maggie Anderson'
Feb 16,2018
1 people found
this helpful
Have never known such a helpful lady always treats me with respect and is honest. Nothing is too much trouble. Would recommend dealing with heike when renting a property to anyone....
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“Castledene is an excellent company and well worth a visit ......”

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Feb 08,2018
Minithumbup
Heike
By: 'Herman G.'
Feb 08,2018
1 people found
this helpful
Castledene is an excellent company and well worth a visit if you are looking for somewhere decent and inexpensive to live.The staff are all very friendly,confident, helpful and knowledgeable . They have helped massively in my search for a new home. I would recommend ...
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Comment on agent fees
very good
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“I dealt with georgia when looking for a new property, ......”

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Jan 29,2018
Minithumbup
Georgia
By: 'Pam'
Jan 29,2018
1 people found
this helpful
I dealt with georgia when looking for a new property, she helped me feel comfortable and happy with what i was wanting to buy. She is a very helpful, polite and kind young lady who is happy to help....
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“Very professional, always happy to help whereby nothing is ever ......”

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Jan 26,2018
Minithumbup
Georgia
Heike
By: 'Manda'
Jan 26,2018
2 people found
this helpful
Very professional, always happy to help whereby nothing is ever a problem. Keep up the good work girls... Extremely satisifed with the service received....
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Comment on agent fees
Fees Reasonable
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“I have just dealt with Georgia regarding our recent move ......”

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Jan 26,2018
Minithumbup
Georgia
By: 'Paula'
Jan 26,2018
1 people found
this helpful
I have just dealt with Georgia regarding our recent move which was unexpected, Georgia provided an excellent, stress free and professional service during the process. She is a very polite friendly young lady and because of her professionalism I would not hesitate to recommend Castledene...
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“We deal with Georgia in a professional capacity and can ......”

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Jan 23,2018
Minithumbup
Georgia
Heike
By: 'Bekky'
Jan 23,2018
2 people found
this helpful
We deal with Georgia in a professional capacity and can honestly say she is great at her job! She provides a great service in all aspects and is always on hand to help. 5* to her for her positive attitude and brilliant efforts, we would recommend ...
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“Georgia was polite and helpful, she advised me through out ......”

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Jan 23,2018
Minithumbup
Georgia
By: 'Danielle'
Jan 23,2018
0 people found
this helpful
Georgia was polite and helpful, she advised me through out the full process of renting the property. Overall great customer service!...
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Comment on agent fees
Fair
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“I'm a contractor for Castledene I have to say find ......”

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Dec 07,2017
Minithumbup
Toni
Heike
By: 'Js clearance services'
Dec 07,2017
2 people found
this helpful
I'm a contractor for Castledene I have to say find all the girls in the office very good at there jobs realy good communication and they solve any issues asap hope to carry on working with this branch...
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“Castledene are a great company to deal with. ALL of ......”

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Nov 29,2017
Minithumbup
Heike
Georgia
By: 'Denny'
Nov 29,2017
1 people found
this helpful
Castledene are a great company to deal with. ALL of the staff are helpful , happy ,knowledgeable and very welcoming to landlords, tenants and contractors alike. Their customer service is second to none....
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Comment on agent fees
seem very fair and by far the most competitive
Was this helpful? Yes

“Toni has been amazing, she booked me a viewing when ......”

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Nov 28,2017
Minithumbup
Toni
By: 'Andy'
Nov 28,2017
1 people found
this helpful
Toni has been amazing, she booked me a viewing when it was suitable for me and even helped me fill in an application form, she has been a great help if I need anything... she puts her heart and soul in to all her work... ...
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“Georgia has been very efficient in the management of our ......”

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Nov 28,2017
Minithumbup
Georgia
By: 'landlord'
Nov 28,2017
1 people found
this helpful
Georgia has been very efficient in the management of our property. She is always friendly and helpful and responds quickly to any queries. We are very happy with her approach and work....
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Staff picture Richard
(5)
Staff picture Heike
(13)
Staff picture Toni
(23)
Staff picture Georgia
(23)
Staff picture Kashia
(1)
No image available John-Paul
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:32 AM 31/03/2017 by allAgents

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Castledene Sales & Lettings

Branch - Easington, SR8