Manchester City Centre, Manchester, M3
4.7/5, 1375 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 71 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Great service...”

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Nov 17,2020
Minithumbup
Amanda Field
By: 'Federico'
Nov 17,2020
0 people found
this helpful
We were very well attended both via phone and email and we are very happy with the service provided. Clear and quick information about the property we are renting and we felt that we were followed through each step with great attention. Highly recommend....
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“Easy, smooth process from the beginning. Aman......”

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Nov 17,2020
Minithumbup
Amanda Field
Ardent
By: 'Shanila'
Nov 17,2020
0 people found
this helpful
Easy, smooth process from the beginning. Amanda Field made it easy to organise a viewing, giving and sending information straight away. Had a viewing where I met Ardent, very friendly yet professional and gave a lot of the right information for the flat. The viewing ...
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“Easy, smooth process from the beginning. Aman......”

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Nov 17,2020
Minithumbup
Amanda Field
Ardent
By: 'Shanila'
Nov 17,2020
0 people found
this helpful
Easy, smooth process from the beginning. Amanda Field made it easy to organise a viewing, giving and sending information straight away. Had a viewing where I met Ardent, very friendly yet professional and gave a lot of the right information for the flat. The viewing ...
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“I am so happy with the service received. As......”

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Nov 10,2020
Minithumbup
Amanda Field
Ardent
By: 'Davetrica'
Nov 10,2020
0 people found
this helpful
I am so happy with the service received. As a student finding the right apartment was a task but the team at Ascend made the process easy, Ardent the viewing agent was very professional and wore a mask which was a plus he also did ...
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“Fantastic service!...”

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Nov 07,2020
Minithumbup
Ewan Rowe
By: 'Oliver'
Nov 07,2020
4 people found
this helpful
Fantastic service from Ewan and the whole team! In difficult circumstances, and these weird times, the folks at Ascend made our search and move process amazingly easy and stress-free. Couldn't recommend them enough! Thanks Ascend!...
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“The process was amazing....”

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Nov 06,2020
Minithumbup
Amanda Field
By: 'Dana'
Nov 06,2020
0 people found
this helpful
The process was amazing. Their partnerships with let alliance made referencing so smooth. Everyone was so kind and easy to talk to at Ascend and they never made me feel clueless of what to do. Their customer services are amazing, they gave me contact numbers ...
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“Tom was really friendly and helpful and made ......”

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Nov 06,2020
Minithumbup
Tom Billington
By: 'Amaani'
Nov 06,2020
0 people found
this helpful
Tom was really friendly and helpful and made the process really smooth and easy. Can’t wait to move in, thanks Tom :)...
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“for an average agency with good agents...”

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Nov 03,2020
Minithumbup
Tom Billington
Irfan
By: 'Hamza'
Nov 03,2020
0 people found
this helpful
I had a very good experience with Tom and Irfan. Sometimes response time is very slow. They always try to accommodate their clients...
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“very fast, very prompt and very helpful i can......”

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Oct 27,2020
Minithumbup
joseph
By: 'alan'
Oct 27,2020
0 people found
this helpful
very fast, very prompt and very helpful i can not thank the liverpool and manchester team enough they have both made this seem easy which i know it isn't and have helped from start to finish from all the information i needed to explaining next ...
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“Quick respond and clear instructions and also......”

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Oct 23,2020
Minithumbup
Ektha Mehta
By: 'Manaf'
Oct 23,2020
0 people found
this helpful
Quick respond and clear instructions and also it was pleasure to deal with them I didn't have to go to see the flat because I was in another city they sent me a video of the flat and we did everything online...
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“Found a property we loved. Viewing made strai......”

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Oct 23,2020
Minithumbup
Ektha Mehta
By: 'Kelly'
Oct 23,2020
0 people found
this helpful
Found a property we loved. Viewing made straight away, very efficient and all paperwork etc was completed very quick. All staff very helpful....
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“I’ve had such a smooth process with Amanda an......”

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Oct 22,2020
Minithumbup
Amanda Field
By: 'Nicole'
Oct 22,2020
0 people found
this helpful
I’ve had such a smooth process with Amanda and the team which has been such a relief. They have been efficient with quarries and friendly with all their replies....
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“The whole team made our moving experience go ......”

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Oct 22,2020
Minithumbup
Ektha Mehta
By: 'Ffion'
Oct 22,2020
0 people found
this helpful
The whole team made our moving experience go so smoothly! Ektha was very friendly and helpful during and after the viewings. We've had a few problems with previous estate agents but we couldn't recommend Ascend more!...
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“Agent was very helpful, polite, had a mask on......”

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Oct 22,2020
Minithumbup
Ektha Mehta
By: 'Natalia'
Oct 22,2020
0 people found
this helpful
Agent was very helpful, polite, had a mask on during viewing. Always on hand to help. Would highly recommend. Efficient and effective....
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“Ektha had great communication from start to e......”

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Oct 22,2020
Minithumbup
Ektha Mehta
By: 'Sam'
Oct 22,2020
0 people found
this helpful
Ektha had great communication from start to end and made the move in very smooth, not much more you could want....
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“Excellent agent through and through, both an......”

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Oct 19,2020
Minithumbup
Amanda Field
By: 'Jodie'
Oct 19,2020
0 people found
this helpful
Excellent agent through and through, both and and my partner have experienced the unprofessional side of trying to rent our first property, but Amanda and the team at ascend made us feel welcome and were there every step of the way. Whenever we ahd questions ...
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“A very professional, efficient and friendly s......”

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Oct 15,2020
Minithumbup
Amanda Field
By: 'Karen'
Oct 15,2020
0 people found
this helpful
A very professional, efficient and friendly service. Amanda kept me informed every step of the way and I’m now in my way to getting the keys to my new flat!!!...
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“The internal communication procedures in the Agency did not work ......”

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Sep 30,2020
Minithumbup
Robert
By: 'Grzegorz'
Sep 30,2020
18 people found
this helpful
The internal communication procedures in the Agency did not work properly, which had negative effects for me and I was forced to negatively affect cooperation. Only those who do nothing do not make mistakes. It is important that the Agency draws conclusions to ensure the ...
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“The service provided by Ascend have been noth......”

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Sep 24,2020
Minithumbup
Irfan
By: 'Christina'
Sep 24,2020
0 people found
this helpful
The service provided by Ascend have been nothing but helpful, friendly and took there time and patience with me. I felt really supported throughout my application and everything else going forward and they was always quick to respond to any questions/queries I had....
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“Really friendly agent, quick and found me the......”

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Sep 23,2020
Minithumbup
Ardent
By: 'Carmen'
Sep 23,2020
1 people found
this helpful
Really friendly agent, quick and found me the person home! Fast at responding to calls and text messages as well and makes sure that he does his best to meet any requirements that is asked....
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“Nice and smooth, fast to set up and viewing a......”

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Sep 23,2020
Minithumbup
Ardent
By: 'Mark'
Sep 23,2020
1 people found
this helpful
Nice and smooth, fast to set up and viewing and sort details when confirmed. Thought the reference process was really efficient....
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“Ardent couldn’t have been anymore helpful fro......”

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Sep 23,2020
Minithumbup
Ardent
By: 'Leanne'
Sep 23,2020
1 people found
this helpful
Ardent couldn’t have been anymore helpful from start to finish. He put us at ease and really helped with anything he possibly could. What a credit to your company! Thank you again...
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“Excellent service! Ascend have been super hel......”

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Sep 10,2020
Minithumbup
Tom Billington
By: 'Kamila'
Sep 10,2020
0 people found
this helpful
Excellent service! Ascend have been super helpful with finding me a new home to rent. The staff are all really nice and always happy to help. They are quick at responding and solving any issues. Tom showed us around the flat I chose, and he ...
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“Overall we had a good experience with Ascend.......”

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Sep 08,2020
Minithumbup
By: 'Jay'
Sep 08,2020
0 people found
this helpful
Overall we had a good experience with Ascend. There were a few hiccups along the way but when we got in touch the team were very understanding and reassured us that everything would be dealt with as soon as possible. This all happened during the ...
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“First time renting...”

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Sep 04,2020
Minithumbup
Ewan Rowe
By: 'Jemma'
Sep 04,2020
6 people found
this helpful
We've just started our letting process with Ascend and don't have any complaints at all. Ewan has been extremely helpful and timely, keeping us informed at all times and answering all and any questions we've had. Really reassuring as this is the first time we've ...
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“Great experience...”

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Sep 04,2020
Minithumbup
Amanda Field
By: 'Frankie'
Sep 04,2020
0 people found
this helpful
Very easy experience from viewing our property to signing the documents. Whenever we had a question during the process, it was easy to contact the office and get a response. Communication was great and help was fantastic! Thank you!...
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“Top notch...”

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Aug 31,2020
Minithumbup
Courtney Davis-Parkes
By: 'Robert'
Aug 31,2020
0 people found
this helpful
Brilliant service - Ektha managed to get myself and my partner separate viewings so that we could both see our flat around our different schedules. Rapid responses to any queries. Made the whole process so easy. Thanks!...
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“Ewan Rowe, absolute miracle worker...”

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Aug 27,2020
Minithumbup
Ewan Rowe
By: 'Othon'
Aug 27,2020
6 people found
this helpful
Me and my girlfriend have been looking for somewhere to live for a while now, but couldn’t find the perfect place. Having tried several agents, we wasn’t always getting the reception we wanted. This changed when I asked for a viewing with Ascend ...
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“Great service!...”

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Aug 25,2020
Minithumbup
Ektha Mehta
By: 'Jacob'
Aug 25,2020
0 people found
this helpful
Ektha was so helpful and made the renting process very easy. Communication is key, and Ektha really excelled here. I have rented with three other estate agents since first moving to Manchester and Ascend Properties have been the most organised and professional by far. I ...
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“We found a flat online which fitted in with o......”

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Aug 24,2020
Minithumbup
Ektha Mehta
By: 'Faye'
Aug 24,2020
0 people found
this helpful
We found a flat online which fitted in with our current moving out date and was eager to get this flat. Ektha was helpful throughout the viewing and answered any questions I had. She also got the ball rolling quickly for us to secure the ...
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Staff picture Robert
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Staff picture Amanda Field
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Staff picture Ardent
(42)
Staff picture Ektha Mehta
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Staff picture Tom Billington
(23)
Staff picture Lucy Sexton
(23)
Staff picture Adam
(23)
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Staff picture Faye Newton
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(16)
Staff picture Ewan Rowe
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(15)
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(15)
Staff picture James Hardern
(9)
Staff picture Mark Lewin
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(3)
Staff picture Oliver Sacks
(2)
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties, Manchester M3 4EN



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Ascend Properties

Branch - Manchester City Centre, Manchester, M3