allAgents icon The 'allAgents Transparent Agent' Scheme

It easy for Property agents to publish glowing testimonials on their websites and omit any criticism. While this is a widely used practice, companies and individuals are not being completely open with consumers, so 'Buyer beware' still rules.

To give the consumer back a bit of the balance of power, allAgents has introduced a simple consumer awareness scheme to help identify companies who have openness and customer care at the forefront of their policies and practices. At the same time it will highlight those who pay less attention to service standards and those who treat their customers with little or no respect at all.

The main objective of the Transparent Agent Scheme is to ensure that you the consumer are aware that INDEPENDENT REVIEWS of customer experiences with an agent exist on allAgents. Transparent Agents will promote access to these reviews and you can be assured that the agent has had no influence in what reviews appear (both good and bad), and that they have not attempted to hide them. This is a voluntary and FREE scheme for any agent to sign up to.

This is a FREE and voluntary consumer awareness scheme which is open to all estate and letting agents in the UK that have traded for six months or more.

If you want to download a transparent agent leaflet please click here

We believe that every reputable agent in the UK that cares about their customers and their opinions, will not have any issues with joining this scheme.

If you are in contact with agents that you have found in this directory that have not joined our 'transparent agent' scheme, then please make them aware of it. The more that people recommend transparency, the more that agents will realise the necessity and value of it.

The term 'allAgents Transparent Agent' does not imply that an Agent with our Transparent Profile is a better or poorer Agent than an Agent listed that does not have the Transparent Agent Profile.

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    Transparent Agent

  • Icon cube Look for this Award panel. A Transparent agent will have this panel on their profile.

    It will confirm that: This agent actively promotes the views of their customers by linking directly from their website to their independent review profile and have signed up to the terms and conditions of the scheme and been awarded this best practice transparency profile by AllAgents.