SmartMove is an innovative, low cost, property sales service. We offer everything you would expect from any good, traditional estate agency, yet at a fraction of the usual cost.
Smart Move

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Properties for Sale
Properties to Rent

Feb 26,2018
Minithumbdown
By: 'BL'
Feb 26,2018
0 people found
this helpful
If you want to sell your house, avoid this one. I am a homeowner and also have tried to buy another property in St. Annes, Bristol, advertised by the agent. The service that I have experienced is just unbelievable & appalling: the lady in that ...
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Jun 16,2017
Minithumbup
By: 'Cece'
Jun 16,2017
2 people found
this helpful
They are Friendly and reliable easy to talk to and understanding your situation,helpful and caring the do there jobs to the fullest.. I'm happy with everything I got from them. Thanks 🙏🏾...
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Comment on agent fees
Good
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By: James Doherty
Mar 20, 2018
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Awful service. Keep away if you want to keep your sanity. They will charge landlords extreme charges with no evidence, the tenants are not taken care of. Truly cowboy establishment and require to be investigated. POOR and a score of minus 5. ...
Dec 16,2016
Minithumbdown
By: 'Margaret'
Dec 16,2016
2 people found
this helpful
I viewed a property to rent in the DD7 postcode, which was lovely,but decided not to go ahead because the information Richard Thomson requested was akin to me asking for a £100,000 loan, as opposed to renting a little cottage. I had a guarantor ...
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Aug 30,2016
Minithumbup
By: 'Mr wills'
Aug 30,2016
0 people found
this helpful
I would like to thank all the staff at smart move for a very professional service. They has assisted me in purchasing several rental properties over the last 15 years, the portfolio has been managed and run to an excellent standard. I would happily recommend this ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 10,2016
Minithumbdown
By: 'VERY SMART'
Feb 10,2016
2 people found
this helpful
I let my flat to Smart Move, Edmonton Green last 3 years. They never replay my phone call or email. they are biggest liars I have never ever seen in my life.. Most of the staff are liars. Ever three month they charge me for some ...
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What agent could do to change your mind?
VERY BED.
Attached Files
Comment on agent fees
VERY BED.
Was this helpful? Yes
Mar 10,2015
Minithumbup
By: 'Ms H Patel'
Mar 10,2015
2 people found
this helpful
I chose Smart Move because of word of mouth from local neighbours and colleagues at work. The agents were extremely efficient, not only are they local for me, they were flexible with my appointment times. As I work I had no time to ensure the ...
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Oct 29,2014
Minithumbup
By: 'Mrs P'
Oct 29,2014
3 people found
this helpful
I recently bought my house off smart move and i must say i am pleased with the level of service and information i received through them i currently live in the house i bought off them but i will be looking to invest in a ...
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Oct 24,2014
Minithumbup
By: 'Andreas'
Oct 24,2014
3 people found
this helpful
I phoned up smart move not knowing what to expect as there are so many agents in the area but i had heard some positive feedback from a few friends of mine so i decided to give them a go, from the initial telephone call ...
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Oct 23,2014
Minithumbup
By: 'Mr Palmer'
Oct 23,2014
2 people found
this helpful
I bought my first property from smart move, the sales manager and team of staff were very welcoming they helped me greatly with my buying procedure as I was not 100% on what to do. I have continued to use the agency since then and i ...
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Oct 22,2014
Minithumbup
By: 'Jay'
Oct 22,2014
2 people found
this helpful
I have used multiple estate agents in the past and none of them have had the same impact as smart move, they have been great in assisting me with my properties and this has led me to drop other agents and confide in smart move ...
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Oct 20,2014
Minithumbup
By: 'Chris'
Oct 20,2014
3 people found
this helpful
best estate agents in the area! i have recommended a few friends to smart move as they have treated me with the utmost respect over a period of 10 years, long may the partnership continue....
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Oct 08,2014
Minithumbup
By: 'Abdul'
Oct 08,2014
2 people found
this helpful
I recently used Smart Move Estate Agents for the first time to buy a 3 bedroom property, the service was very good, the manager knew what he was doing and helped out a lot. I will rent the property with them soon as well. Thanks you ...
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Oct 08,2014
Minithumbup
By: 'Mr Levy'
Oct 08,2014
2 people found
this helpful
I have worked with Smart Move Estate Agents on a few of my properties in the Edmonton area, I was extremely pleased with the service I received from their staff and manager (Jessy), who is straightforward and polite to say the least. My last property ...
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Aug 25,2014
Minithumbdown
By: 'Rubbish Move'
Aug 25,2014
3 people found
this helpful
I wanted to bring to all Landlords attention, that Smart Move Estate Agent has got a criminal record. Approached Smart Move in May 2010 to manage my property. Smart Move Estate Argent unfair withheld all of the deposit money and refused to co-operate with me and ...
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What agent could do to change your mind?
They should have accept my terminating, that I have gave them two months notice.
Attached Files
Comment on agent fees
They robe me one month rent money.
Was this helpful? Yes
Jul 24,2014
Minithumbdown
By: 'BadMove'
Jul 24,2014
6 people found
this helpful
Approached Smart Move in Feb 2012 to manage my new build flat. The Manager there claimed he could get £1100 per month and all seemed positive. Its worth mentioning I am not a property mogul. This is my home, which I cant afford to live in. ...
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What agent could do to change your mind?
The agent - Jessy Lamba, could have dealt with me in a professional and courteous manner throughout the working relationship. He could have sourced decent tenants and not lied about the current market value. He could have not colluded with the tenants to gain a second years commission.
Attached Files
Comment on agent fees
The agent lied to me stating that the only price he could get was ‚£1000 per month. This was because the Enfield Housing benefit cap is ‚£1000 pcm and I don\'t think he realistically advertised or sought working tenants as per my request. They took the annual fees over the first 3 months of the tenancy for year 1. Then in year 2 the agent took 100% of the fees over the first and second month They did not earn any of their fees, they did not conduct proper background checks and did not deal with any neighbour complaints, i had to deal with them myself.
Was this helpful? Yes
By: Jo
Feb 10, 2016
View all comments (1)
Yes, Are right. I had bed experience with them they are biggest lair. ...
Apr 21,2014
Minithumbdown
By: 'Moul'
Apr 21,2014
3 people found
this helpful
I\'ve been with them for a few years now. Initially it was fine, while they fees were quite high, approximately 12%, when other letting agents can be found for 6, I still went with them because the amount I\'d be getting a month were higher ...
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Aug 03,2013
Minithumbdown
By: 'Agnes'
Aug 03,2013
5 people found
this helpful
The worst agency ever - I was renting a flat for a year via SmartMove. Before I moved in they promised to fix couple things in this place, which they never did. They never hepled (even with health and safety problems), They never call back, ...
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Oct 31,2007
Minithumbdown
By: 'BMC'
Oct 31,2007
2 people found
this helpful
We put our house (2 bed semi in Bournemouth) on with Smartmove almost 2 months ago and they hadn't got us any viewings at all. I personally believe they are just living off the intial fee they charge and also now by selling their franchises. It took ...
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Oct 23,2007
Minithumbdown
By: 'ScottyT'
Oct 23,2007
3 people found
this helpful
I sold my flat via Smartmove. However, I am convinced it was more through luck than any of their skill. They only got us 2 viewings in several weeks, and luckily one of them bought it. Throughout the process we had to chase them and chase ...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 4 1 2 1 1 0 0 1 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Smart Move

Individual Branch Awards

London, N9


Office 1
4 The Belfry The Links 4400 The Parkway Whiteley , Fareham PO15 7FJ
(1)
Office 2
Suite 222 89 Commercial Road , Bournemouth BH2 5RR
(1)
Office 3
35 Basepoint Enterprise Centre Andersons Road, Southampton SO14 5FE
(0)
show all branches (4)
Office 4
16b The Concourse, Edmonton Green, London N9 0TY
(14)


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