Residential Sales, Lettings, Property Management
Savills

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Properties for Sale
Properties to Rent

“Beware-Savills are terrible to rent from...”

Sep 14,2018
Minithumbdown
By: 'Tristan'
Sep 14,2018
0 people found
this helpful
I rented an expensive house from Savills in Tunbridge Wells. There were a number of maintenance issues that they ignored and simply refused to deal with. We only heard from them when they wanted fees for renewal, and at the moment they are holding back ...
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Comment on agent fees
Too high, unfair and soon to be made illegal by new legislation.
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By: Savills UK
Sep 25, 2018
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We're sorry to read your review. We would like to investigate this - please email Jade Kent, Head of Lettings Tunbridge Wells, at Jade.Kent@savills.com with further information. Thank you. ...

“Never ever rent from Savills - lessons learned...”

Sep 10,2018
Minithumbup
By: 'A'
Sep 10,2018
0 people found
this helpful
Do not rent from this company. After renting a high-end property in St Johns Wood, this firm has been a nightmare to deal with. From the start, the condition of the property was sub-par. Despite repeated requests for cosmetic repairs and promises to rectify, these ...
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“Very successful and helpful...”

Sep 03,2018
Minithumbup
By: 'Ayse'
Sep 03,2018
0 people found
this helpful
Alice has been a great help to us from the beginning, she helped us find a buyer, gave great advice during negotiation processes and protected our rights. She was always accessible and completed everything really quickly and successfully. I highly reccomend working with her and ...
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Comment on agent fees
Fees in Savills are good and fair in my opinion since the quality of the service is good.
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“I found a special flat...”

Aug 31,2018
Minithumbup
By: 'Nathan james'
Aug 31,2018
0 people found
this helpful
Nathan helped us to find a special flat..one of the best guy in a top agency...thanks a lot nathan!...
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Comment on agent fees
This guy care about you and what you re looking for
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“Be VERY careful.......”

Aug 16,2018
Minithumbdown
By: 'Hannah'
Aug 16,2018
0 people found
this helpful
....prospective tenants. We rented a property for 6 months in Thorpe, Surrey through Savills. Both the landlord and Savills were incredibly controlling. We were deducted over £700 from our deposit due to what Savills classed as “dilapidations” - some of which included miniscule marks on the walls, ...
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Comment on agent fees
Fees - are extortionate!
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“Unstinting encouragement...”

Jun 27,2018
Minithumbup
By: 'Retired psychologist'
Jun 27,2018
0 people found
this helpful
Jack King carried me through a difficult time - losing one sale when the prospective buyer failed to sell their own property - then finding another within a matter of days. His unfailing buoyancy and encouragement helped keep morale high: no mean feat at a ...
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Comment on agent fees
Acceptable
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“Savills auctions...”

May 15,2018
Minithumbup
By: 'Fleur'
May 15,2018
0 people found
this helpful
I purchased a property through Savills Auctions at the beginning of this year - after reading other reviews I was slightly sceptical of using them however I was pleasantly surprised from the amazing service that I received from them from start to finish. I am ...
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Comment on agent fees
Fair
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“Impressive....”

Apr 19,2018
Minithumbup
By: 'James Heath'
Apr 19,2018
0 people found
this helpful
Chloe Luxon was excellent throughout the sale of my flat in Se1. I made the mistake of trying to sell via an online agency a while back, paid a fee up front then watched as exactly nothing happened over the following months. In stark contrast, ...
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Comment on agent fees
Good, you get what you pay for!
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“Quickest purchase...”

Apr 09,2018
Minithumbup
By: 'StevenW'
Apr 09,2018
0 people found
this helpful
It was less than three months from offer to completion and went very smoothly. Chloe was very professional, informative and an excellent mediator between myself and the vendor. It was a pleasure to deal with her and Savills...
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Comment on agent fees
N/A
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“Excellent...”

Apr 05,2018
Minithumbup
By: 'Victoria'
Apr 05,2018
0 people found
this helpful
Chloe was thorough, communicative and professional from the start. She fully appreciated what we wanted to achieve and stayed in regular contact the entire time. She made sure everything moved along as swiftly as it could (and dealt with uncommunicative lawyers very efficiently). Our whole ...
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Comment on agent fees
N/A
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“Best Agent We've Ever Had...”

Mar 21,2018
Minithumbup
By: 'Mhobin'
Mar 21,2018
0 people found
this helpful
We have rented many properties in the past and it's fair to say that every single agent has been awful. No attention to your needs, no prompt problem solving and no support when it comes to helping you out with issues. Savills in Lichfield ...
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Comment on agent fees
Fee's are in line with the rest of the rental market
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Feb 20,2018
Minithumbdown
By: 'Jason Miller'
Feb 20,2018
2 people found
this helpful
Awful company to deal with, avoid at all cost, very rude, unreasonable and totally out for what they can get, how this company is so big is beyond me. the handling of the whole process from start to finish was very poor...
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Comment on agent fees
very bad
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By: Savills UK
Feb 22, 2018
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Savills endeavours to give the best possible service and we are sorry to hear your feedback. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to at CBratt@savills.com so that I can address your concerns. Yours faithfully, Carole Bratt, Director, Customer Relations, Savills UK. ...
Feb 19,2018
Minithumbup
By: 'Anastasia'
Feb 19,2018
1 people found
this helpful
Nathan was very proactive, professional and friendly. He was on nthe top of communications between the lanlord and me ensuring the process went as smoothly and quickly as possible for us....
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Jan 16,2018
Minithumbdown
By: 'N & L'
Jan 16,2018
1 people found
this helpful
AVOID THIS BRANCH AND THESE MEMBERS OF STAFF AT ALL COSTS. Literally couldn't careless about you as a person, my rent was paid every month and on time and no emails ever got answered about things that were not working in the rented property. ...
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Comment on agent fees
Absolute rip off. £220 credit check. £1000 desposit for a dirty house with weeds and overgrown hedges!!!!!!
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By: Savills Lettings
Feb 22, 2018
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Savills endeavours to give the best possible service and we are sorry to hear your feedback. We would like to investigate the comments and issues you have raised in your review. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can address your concerns. Yours faithfully, Fiona Duncan, Service Improvement Manager, Savills Lettings. ...
Nov 29,2017
Minithumbup
By: 'Chris'
Nov 29,2017
1 people found
this helpful
After moving out and carrying out all necessary cleaning received a bill of £175 for a manhattan type of studio apartment. We paid professionals to do the end of tenancy cleaning. After checking report seems that we are paying for the same things that we ...
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Comment on agent fees
Bad
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By: Savills Lettings
Nov 29, 2017
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Savills endeavours to give the best possible service and we are sorry to hear your feedback. We would like to investigate the comments and issues you have raised in your review. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can address your concerns. Yours faithfully, Fiona Duncan, Service Improvement Manager, Savills Lettings. ...
Sep 06,2017
Minithumbdown
By: 'Ash'
Sep 06,2017
4 people found
this helpful
To everyone whoever want to select this agent please be aware and my comment is purely genuine. Even if you address all the defects even before going into the house and they mentioned it as noticed in the records are being charged back when I ...
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Comment on agent fees
I was charged as 1500 in my first attempt for the property and later i was charged as 1525 and they have entered it in the contract as well and I was cornered. They keep on changing the property manager and atlast dont care about the agreement with the property manager at that time.
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By: Savills UK
Sep 07, 2017
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Savills endeavours to give the best possible service and we are sorry to hear your feedback. I would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at CBratt@savills.com so that I can address your concerns. Yours faithfully, Carole Bratt, Director, Customer Relations, Savills UK. ...
Aug 19,2017
Minithumbup
By: 'Dory'
Aug 19,2017
0 people found
this helpful
My partner and I have just moved in our flat. We are so happy,everything went easily,the estate agent was very kind and helpful from the first time. Anytime we had a question, something was not clear,he helped us.We would highly recommend ...
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Comment on agent fees
Good
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Aug 15,2017
Minithumbdown
By: 'Percy'
Aug 15,2017
2 people found
this helpful
I purchased apartments in Cambridge and London. Everything was fine. This was my first time to purchase off-plan apartments in Oxford. And I was very disappointed about my experience with Savills. From reservation to signing contract, all Savills did was chasing up the fund for ...
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By: Savills UK
Aug 15, 2017
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Savills endeavours to give the best possible service and we are sorry to hear your feedback regarding our Oxford Summertown office. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at SDewey@savills.com so we can address your concerns. Yours faithfully, Sarah Dewey, Customer Relations Manager, Savills UK. ...
Jul 05,2017
Minithumbup
By: 'Deborah Petty'
Jul 05,2017
2 people found
this helpful
Olivia was fantastic - proactive, very good communication, went the extra mile to help e.g. searching for manuals at the flat. She helped push the whole thing through and was a pleasure to deal with throughout. She was a great liaison point and conduit ...
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Comment on agent fees
N/A
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Jun 23,2017
Minithumbdown
By: 'NB'
Jun 23,2017
2 people found
this helpful
Avoid as much as possible. Abusive and shortsighted business practices: they have you pay the PTAC (GBP 600 non-refundable deposit) as a condition to get the Lease Agreement documentation. Bad surprise: it is not the 5 pages official template you are expecting, but a 23 pages document full ...
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By: Savills Lettings
Aug 08, 2017
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Savills endeavours to give the best possible service and we are sorry to hear your feedback. We understand this matter has been resolved with the office, but if you have further feedback you wish to discuss please contact me directly at lettingscustomerservices@savills.com. Yours faithfully, Fiona Duncan, Service Improvement Manager, Lettings, Savills. ...
Jun 22,2017
Minithumbup
By: 'Jack'
Jun 22,2017
0 people found
this helpful
Excellent service - we were very happy with the outcome. Professional throughout despite problems in the sale process. If the opportunity arises in the future, would definitely use their services again....
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Comment on agent fees
N/A
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Jun 21,2017
Minithumbup
By: 'eds'
Jun 21,2017
0 people found
this helpful
Jane was on top of communications between all parties, ensuring the process went as smoothly and quickly as possible for us. We very much appreciate the attention to detail and proactiveness - highly recommend!...
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Comment on agent fees
Reasonable
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Jun 14,2017
Minithumbup
By: 'ASDF'
Jun 14,2017
2 people found
this helpful
Chloe and Laura handled the sale of my property in June 2017. I was very pleased with the way they advertised the property, including articles in national newspapers, as well as good listings on their website and RightMove. There was no issue arranging viewings around my ...
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Comment on agent fees
In line with market rate.
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May 16,2017
Minithumbdown
By: 'Ann-non'
May 16,2017
4 people found
this helpful
Every single part of my dealings with Savills has been a joke. Been sent sensitive correspondence meant for another person, had the majority of my emails ignored, been overcharged rent, been billed for rent after a tenancy expired accompanied by threat if legal action, been ...
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Comment on agent fees
Jokes! Given the level of mistakes and incompetency. I've glad paid fees in the past for professional work but this was insult to injury.
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By: Savills Lettings
May 16, 2017
View all comments (1)
Savills endeavours to give the best possible service and we are sorry to hear your feedback. I would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at lettingscustomerservices@savills.com so that I can address your concerns. Yours faithfully, Fiona Duncan, Service Improvement Manager, Lettings, Savills. ...
Apr 04,2017
Minithumbup
By: 'H'
Apr 04,2017
0 people found
this helpful
Olivia dealt with finding a buyer for our flat after the first two buyers pulled out. She dealt with everything and kept us updated at every step of the way. Highly recommend Savills and Olivia if you are considering selling. She is very professional and ...
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Comment on agent fees
Average
Was this helpful? Yes
Apr 04,2017
Minithumbup
By: 'Dmitry'
Apr 04,2017
0 people found
this helpful
I have recently bought the property through Ssvils, which was (unexpectedly) painless experience - they had all the information I needed and kept me up to date with what is happening with my purchase throughout....
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Mar 02,2017
Minithumbdown
By: 'biergarten'
Mar 02,2017
2 people found
this helpful
They accepted my offer, I paid the PTAC and now they asking me to increase my offer. They said that my company failed the company pre-check: an Experian credit check, which is pointless, as my company has got more than enough funds. They even didn't ...
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Comment on agent fees
Not apply, as I am still dealing, trying to lose the minimum amount of money. Let's see how much money I will lose.
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By: Savills Lettings
Mar 02, 2017
View all comments (1)
Savills endeavours to give the best possible service and we are sorry to hear your feedback. I would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at lettingscustomerservices@savills.com so that I can address your concerns. Yours faithfully, Fiona Duncan, Service Improvement Manager, Lettings, Savills. ...
Feb 22,2017
Minithumbup
By: 'jag'
Feb 22,2017
0 people found
this helpful
olivia is very personable, easy to talk to and a credit to your company, calm, collected and very a professional person...
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Comment on agent fees
United nations peacekeeper in the making
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Jan 27,2017
Minithumbdown
By: 'Anonymous'
Jan 27,2017
6 people found
this helpful
From start to finish, we have had a terrible time working with Savills. The estate agent, *, was ill-informed on the property during the initial showing and every subsequent person we dealt with from the Savills team after that was equally inept at their respective jobs. ...
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By: Savills Lettings
Jan 27, 2017
View all comments (1)
Savills endeavours to give the best possible service and we are sorry to hear your feedback regarding the service you have received. I would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at lettingscustomerservices@savills.com so that I can address your concerns. Yours faithfully, Theresa Wallace - Director, Head of Customer Service, Lettings Savills. ...
Dec 05,2016
Minithumbup
By: 'Kate M'
Dec 05,2016
0 people found
this helpful
Great service, very professional. Always went above and beyond. Any setbacks in the sale process were dealt with efficiently and I always felt that my interests were being looked after as well as the sellers'....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 7 24 9 5 9 1 0 14

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Savills

Individual Branch Awards


Aberdeen
7 Queens Gardens, Aberdeen AB15 4YD
(0)
Amersham
55 Hill Avenue, Amersham HP6 5BX
(0)
Barnet
143 High Street, Barnet EN5 5UZ
(0)
show all branches (100)
Bath
Edgar House, 17 George Street, Bath BA1 2EN
(1)
Battersea
238A Battersea Park Road, London SW11 4NG
(1)
Beaconsfield
10-12 The Broadway Wycombe End, Beaconsfield HP9 1ND
(0)
Belfast
1st Floor, Lesley Studios 32-36 May Street, BT1 4NZ
(0)
Berkeley Square
Landsdow House 57 Berkeley Square, London W1J 6ER
(0)
Birmingham
Innovation Court 121 Edmund Street, B3 2HJ
(0)
Bishops Park
423 Fulham Palace Road, Bishops Park SW6 6SX
(0)
Bishops Stortford
Chequers, 19 North Street, Bishops Stortford CM23 2LD
(1)
Brechin
12 Clerk Street, Brechin DD9 6AE
(0)
Bristol
Queens Avenue 3rd Floor Embassy House, Bristol BS8 1SB
(0)
Cambridge
Unex House, 132-134 Hills Road, Cambridge CB2 8PA
(3)
Canary Wharf
20 Canada Square, London E14 5NN
(11)
Canford Cliffs
34 Haven Road, Poole BH13 7LP
(0)
Cardiff
12 Windsor Place, Cardiff CF10 3BY
(0)
Chelmsford
136 New London Road, Chelmsford CM2 0RG
(0)
Chelsea
196 – 200 Fulham Road, London SW10 9PN
(0)
Chester
22 Lower Bridge Street, Chester CH1 1RS
(0)
Cirencester
1 Castle Street, Cirencester GL7 1QD
(0)
Clifton
20 The Mall, Bristol BS8 4DR
(0)
Clitheroe
5 Church Street, Clitheroe BB7 2DD
(1)
Cobham
10 High Street, Cobham KT11 3DY
(0)
Cranbrook
53-55 High Street, Cranbrook TN17 3EE
(0)
Darlington
26 Coniscliffe Rd:, Darlington DL3 7JX
(1)
Edinburgh
Wemyss House, 8 Wemyss Place, Edinburgh EH3 6DH
(0)
Exeter
The Forum, Barnfield Road, Exeter EX1 1QR
(0)
Glasgow
163 West George Street, Glasgow G2 2JJ
(1)
Henley-on-Thames
58-60 Bell Street, Henley-on-Thames RG9 2BN
(0)
Lichfield
2-3, Sherbrook House, Swan Mews,, Lichfield WS13 6TU
(1)
Lincoln
Olympic House, Doddington Road, Lincoln LN6 3SE
(0)
London
Unit 1, Execution Dock House, London E1W 2NE
(0)
Loughton
The Triangle, 1a Smarts Lane, Loughton IG10 4BU
(0)
Maida Vale & Little Venice
302 Elgin Avenue, London W9 1JS
(1)
Manchester
Belvedere, 12 Booth St, Manchester M2 4AW
(1)
Marlow
36 West St, Marlow SL7 2NB
(1)
Merchantgate
Ground Floor, 14 Merchants Place, Merchantgate YO1 9TU
(0)
Newbury
1-3 The Broadway, Newbury RG14 1AS
(0)
Northwood
1 Rowland Place, Green Lane, Northwood HA6 1AA
(0)
Norwich
Hardwick House, Agricultural Hall Plain, Norwich NR1 3FS
(0)
Nottingham
Enfield Chambers, 18 Low Pavement, Nottingham NG1 7DG
(1)
Office 1
92 Turnham Green Terrace, Chiswick W4 1QN
(0)
Office 1
298a Upper Richmond Road West, East Sheen SW14 7JG
(1)
Office 1
244-246 High Street, Guildford GU1 3JF
(0)
Office 1
2 Station Road, Harpenden AL5 4SD
(0)
Office 1
37-39 Perrymount Road, Haywards Heath RH16 3BN
(0)
Office 1
50 Princes Street, Ipswich IP1 1RJ
(0)
Office 1
15 St Johns Wood High Street, London NW8 7NG
(0)
Office 1
99 Northcote Road, London SW11 6PL
(1)
Office 1
57 Buckingham Gate, London SW1E 6AJ
(0)
Office 1
188 Brompton Road, London SW3 1HQ
(0)
Office 1
168 Westbourne Grove, London W11 2RW
(0)
Office 1
22 Devonshire Street, London W1G 6PF
(1)
Office 1
36 North Audley Street, London W1K 6ZJ
(0)
Office 1
166 Shepherds Bush Road, London W6 7PB
(0)
Office 1
67 Kensington Church Street, London W8 4BG
(0)
Office 1
55 York Place, Perth PH2 8EH
(0)
Office 1
11 Church Street, Rickmansworth WD3 1BX
(0)
Office 1
74 High Street, Sevenoaks TN13 1JR
(0)
Office 1
53 High Street, Tunbridge Wells TN1 1XU
(1)
Office 1
The Gallery3 High Street, Windsor SL4 1LD
(1)
Office 1 London
62-64 Battersea Bridge Road, London SW11 3AG
(0)
Office 1 London
33 Margaret Street, London W1G 0JD
(3)
Office 10
Wytham Court,11 West Way, Oxford OX2 0QL
(0)
Office 11
18 Hart Street, Henley on Thames RG9 2AU
(0)
Office 12
City Business Centre 6 Brighton Road, Horsham RH13 5BB
(1)
Office 13
8 Quarry St, Guildford GU1 3UY
(1)
Office 14
39 Downing Street, Farnham GU9 7PH
(0)
Office 15
55 High Street, Esher KT10 9SH
(0)
Office 16
36 South Bar, Banbury OX16 9AE
(1)
Office 17
10-12 The Broadway, Beaconsfield HP9 1ND
(0)
Office 18
52 Barnes High Street, London SW13 9LN
(0)
Office 2
Jewry Chambers, 44 Jewry Street, Winchester SO23 8RW
(3)
Office 20
263 Chiswick High Road, London W4 4PU
(0)
Office 21
25 Finsbury Circus, London EC2M 7EE
(1)
Office 22
57- 59 Nightingale Lane, London SW12 8ST
(1)
Office 23
Execution Dock 80 Wapping High Street Docklands, London E1W 2NE
(5)
Office 24
191 New Kings Road, London SW6 4SW
(1)
Office 25
7 Perrins Court, London NW3 1QS
(1)
Office 26
94-96 Upper Street, London N1 0NP
(1)
Office 27
145 Kensington Church St, London W8 7LP
(0)
Office 28
139 Sloane Street, London SW1X 9AY
(4)
Office 29
198 Upper Richmond Road, London SW15 2SH
(1)
Office 3
107 Queens Road, Weybridge KT13 9UJ
(0)
Office 30
51 Stoke Newington Church Street, London N16 0AR
(0)
Office 31
12 Huguenot Place, London SW18 2EW
(0)
Office 33
1 High Street, London SW19 5DX
(1)
Office 34
The Quadrangle, Imperial Square, Cheltenham GL50 1PZ
(0)
Office 4
Rolfes House, 60 Milford Street, Salisbury SP1 2BP
(0)
Office 6
38 London Road, Southampton SO15 2AG
(0)
Office 7
Mount Lodge, London Road, Slough SL5 0EP
(0)
Office 8
40-42 Hill Rise, Richmond TW10 6UA
(1)
Office 9
256 Banbury Road, Oxford OX2 7DE
(1)
Orpington
423 Crofton Road, Orpington BR6 8NL
(0)
Reigate
Hartland House, 45 Church Street, Reigate RH2 0AD
(0)
Southampton
2 Charlotte Place, Southampton SO14 0TB
(0)
Telford
Hall Court, Telford TF3 4NF
(0)
Truro
73 Lemon Street, Truro TR1 2PN
(0)
Wimborne
Wessex House, Priors Walk, East Borough, Wimborne BH21 1PB
(1)


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