“Response time to emails is "14 WORKING days" ......”
Share on :
1 Star Review
Mar 12,2020
By:
'Angelika'
Mar 12,2020
Branch: Eastbourne, 11A Gildredge Road
Services: They manage our building
Would you recommend?: No
Postcode: BN21
Branch: Eastbourne, 11A Gildredge Road
They manage our building
Postcode: BN21
0people found this helpful
Response time to emails is "14 WORKING days" (their automated reply to emails) but even that is an empty promise. I emailed them almost 4 weeks ago but still have not had a reply despite reminding them a few more times. I think this is unacceptable, given ... read full review
Branch: Eastbourne, 11A Gildredge Road
Services: They manage our building
Would you recommend?: No
Postcode: BN21
Branch: Eastbourne, 11A Gildredge Road
They manage our building
Postcode: BN21
2people found this helpful
Refuse to provide or maintain proper accounts or deal with leaseholders account queries. This company really needs to be investigated for improper practices, breaches of the data protection act and lack of client confidentiality. Complaint lodged with RICS.... read full review
“The worst letting agent we have ever dealt with. Incapable ......”
Share on :
1 Star Review
Jul 04,2017
By:
'James'
Jul 04,2017
Branch: Hailsham, 30 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1100 Would you recommend?: No
Postcode: BN27
Branch: Hailsham, 30 High Street
Lettings (as a Landlord)
Rent PCM: £1100 Postcode: BN27
8people found this helpful
The worst letting agent we have ever dealt with. Incapable of getting the simplest matter right with incompetent staff. Made our lives a nightmare.... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Ross & Co
Regional Awards won by Ross & Co
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when Ross & Co receive new reviews