“I used Robinsons to relocate from the USA to the ......”
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1 Star Review
Jan 15,2018
By:
'apj'
Jan 15,2018
Branch: Abingdon, Nuffield Way
Services: Relocation agent
Would you recommend?: No
Postcode: 4520
Branch: Abingdon, Nuffield Way
Relocation agent
Postcode: 4520
1people found this helpful
I used Robinsons to relocate from the USA to the UK. They turned this process into an expensive nightmare. After months of preparation their US agents failed to turn up on the scheduled day to move my belongings. Not only did they fail to turn ... read full review
“We had an excellent experience with Robinsons and we have ......”
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5 Star Review
Nov 14,2014
By:
'Aiden'
Nov 14,2014
Branch: Abingdon, Nuffield Way
Services: Relocation agent
Would you recommend?: Yes
Postcode: B12
Branch: Abingdon, Nuffield Way
Relocation agent
Postcode: B12
2people found this helpful
We had an excellent experience with Robinsons and we have moved several times to various parts of the world. We have come to trust Robinsons with our move every time since first using them back in the 90's. Our latest move to the USA was ... read full review
“I used Robinsons for my house removal in Sept 2014 and ......”
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5 Star Review
Oct 10,2014
By:
'Diana'
Oct 10,2014
Branch: Abingdon, Nuffield Way
Services: Relocation agent
Would you recommend?: Yes
Postcode: OX14
Branch: Abingdon, Nuffield Way
Relocation agent
Postcode: OX14
3people found this helpful
I used Robinsons for my house removal in Sept 2014 and I have to say they were quite excellent. Whilst they were not the cheapest, the quality of service was excellent and I cannot pick fault with what they have delivered for me. I have used ... read full review
“Having undertaken 5 international moves - our experience with Robinson Relocations ......”
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1 Star Review
Apr 09,2014
Theresa
By:
'Sharon'
Apr 09,2014
Branch: Abingdon, Nuffield Way
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT11
Branch: Abingdon, Nuffield Way
Lettings (as a Tenant)
Postcode: KT11
2people found this helpful
Having undertaken 5 international moves - our experience with Robinson Relocations has been the most costly. Like the previous reviewer indicated - Ms. Durkin arrived with a ipad in hand with what can only be described as a scripted performance in which I was asked to ... read full review
What agent could do to change your mind?
Provide the service which was described during the initial agent visit.
Professional and well trained staff.
If quoted that the items would fit in a 40 foot container, then customers should not be charge overage.
Correct amount packing materials and appropriate for the different types of furniture.
Compensation for late trucks, missing staff etc.
Should have had daily management visit to ensure the pack was going to schedule and plan. One phone call and not listening to the clients concerns was unprofessional.
“STAY AWAY FROM ROBINSONS RELOCATION...I had a owe-full experience ......”
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1 Star Review
Feb 07,2014
HEATHER
By:
'ABHI'
Feb 07,2014
Branch: Abingdon, Nuffield Way
Services: Relocation agent
Would you recommend?: No
Postcode: SW8
Branch: Abingdon, Nuffield Way
Relocation agent
Postcode: SW8
2people found this helpful
STAY AWAY FROM ROBINSONS RELOCATION...I had a owe-full experience with Robinsons Relocation. Starting from their Sales Persons visit to receiving my shipment at the destination. I have been a victim of poor and unprofessional service provided by Robinsons Relocation and their partner Writer Relocation.
... read full review
What agent could do to change your mind?
The agent should have paid adequate compensation to prove that they provide good customer service and take care of the customers
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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