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Feb 03,2017
By: 'disappointed tenant'
Feb 03,2017
1 people found
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I have had many dealings with this letting agent, but mainly with this branch. The staff are rude, incompetent and very inexperienced - unless you are constantly calling, emailing and visiting, nothing will get done. Even if a house is advertised as 'ready to move in now', the staff are in no rush to progress the signing up of the tenancy agreement. In my case it took almost a month to get them to arrange picking up a key, as their 'lettings manager' is hardly in and is not accountable for any...
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Comment on agent fees
Not applicable, They claim these from the landlord who has informed me that they are extortionate given the terrible service that has been provided to them.
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