First Property Consultants/First 4 Lettings
Leicester, LE2
3.2/5, 20 reviews
55% recommended
100% lettings valuation accuracy
56% lettings fee satisfaction



Property Features

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“The agents here are patronising and rude. I was a ......”

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Jul 11,2014
Minithumbdown
Dhruv
By: 'Annoyed'
Jul 11,2014
2 people found
this helpful
The agents here are patronising and rude. I was a tenant and they weren't helpful whenever we had problems and sometimes ignored emails completely. When it came time to leave and settle deposits they overcharged us for the smallest of details (such as the washing machine door not being spotless) and charged us twice for other things.
When we moved into the house it was dirty and needed cleaning, yet when we left they expected the house to be professionally cleaned. The property lacked a great deal of basic equipment despite being told the property came furnished.
They were rude, patronising and generally very unhelpful. Wouldn't use them again nor would I recommend them to anyone I know. AVOID!
Comment on agent fees
Agents fees were astronomical and completely unreasonable.
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Opening Hours
Address

First Property Consultants/First 4 Lettings
163 Clarendon Park Road
Leicester
Leicestershire
LE2 3AJ
0116 2706000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 56% £340 £1,480
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 8 9 0 0 0 0 0 0
Areas covered
  • LE1
  • Clarendon Park
  • LE2
  • Stoneygate
  • LE3
  • Knighton
  • LE4
  • LE5
  • LE18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
DPS Property Redress Scheme
Latest Properties

No Properties

“A company that tried to claim deductions from......”

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Jul 02,2020
Minithumbdown
By: 'Cameron'
Jul 02,2020
2 people found
this helpful
A company that tried to claim deductions from the deposit compared to the inventory when they didn’t even send an initial inventory is not one you want to rent from. An absolute shower, dealing with this company is an absolute nightmare....
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“Renting a student house near Uni of Leicester......”

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Oct 30,2019
Minithumbup
By: 'Sam'
Oct 30,2019
0 people found
this helpful
Renting a student house near Uni of Leicester with First 4 lettings. Have had a good experience so far. The house is quite large and modern on Clarendon Park Road. Will be booking a house for 20/21 with First 4 Lettings too. Highly recommend them....
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“Avoid!!!...”

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Aug 28,2019
Minithumbdown
By: 'Olivia'
Aug 28,2019
2 people found
this helpful
After renting from First4Lettings this past year, I can conclude it has been one of the worst experiences I will probably ever have with a landlord! Considering First4Lettings like to advertise themselves as a Student letting service, they seem to believe Students are ...
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“Great service...”

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Jul 15,2018
Minithumbup
Kiran
By: 'KD'
Jul 15,2018
0 people found
this helpful
A fantastic all round team that were very helpful with my query. They were extremely attentive and went out of there way to help me. I let my property out with these guys and with reasonable rates it was a no brainier! Keep up the ...
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Comment on agent fees
Good
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“Absolutely horrible...”

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May 13,2018
Minithumbdown
By: 'Anonymous'
May 13,2018
1 people found
this helpful
Have used First4 as our first ever student real estate agents, and I am so glad that the majority of places aren't like them! They were generally unwelcoming and cold, very uninterested in helping tenants, and generally lacking. We have had multiple issues with our ...
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“Being a student who rented a room in a property ......”

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Jul 12,2017
Minithumbdown
By: 'th'
Jul 12,2017
2 people found
this helpful
Being a student who rented a room in a property from them for a year, I am certain to say it has been a headache to work/communicate with them. After calling up numerous times and each time getting the reply to email them and ...
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Comment on agent fees
Bad. Absolutely awful.
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“As a landlord, I have had the pleasure of dealing ......”

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Nov 03,2016
Minithumbup
Mayur
By: 'Neil'
Nov 03,2016
1 people found
this helpful
As a landlord, I have had the pleasure of dealing with First4lettings. I continue to be very impressed with their professionalism and general service. I am particularly impressed with their website and wouldn't hesitate to recommend them to others....
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Comment on agent fees
They offer different levels and can choose whichever is best suited to your needs. Perfect for me as I don't really require full management, but just that tenants are found and reference checked and that rents are paid as agreed.
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“Have had a good experience with the guys at First 4 ......”

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Oct 24,2016
Minithumbup
By: 'Gary'
Oct 24,2016
1 people found
this helpful
Have had a good experience with the guys at First 4 Lettings. The property i moved into was very clean and whenever there were any issues, they guys were helpful and resolved these quickly and efficiently. If i am ever back in Leicester, I would use ...
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Comment on agent fees
Competitively priced
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“Great student house! Really happy! Friendly and polite agents. Looked ......”

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Oct 14,2016
Minithumbup
Martin
By: 'Kleicesteruni'
Oct 14,2016
0 people found
this helpful
Great student house! Really happy! Friendly and polite agents. Looked at 4 student houses and liked all of them luckily haven't had to move out as we renewed for two years, can't complain...
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Comment on agent fees
Really good
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“Very helpful, and straight to the point.Usually very fast ......”

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Oct 11,2016
Minithumbup
By: 'Abi'
Oct 11,2016
0 people found
this helpful
Very helpful, and straight to the point. Usually very fast with replies if we had queries about anything and no problems with them so far. Very easy to contact them by either phone or email, and always clarified things for us especially because it was ...
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Comment on agent fees
Slightly high compared to others', but the service is good so we can't compain
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“Renting a student house in Leicester Clarendon Park and it's ......”

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Oct 04,2016
Minithumbup
By: 'Markfurness'
Oct 04,2016
0 people found
this helpful
Renting a student house in Leicester Clarendon Park and it's really nice, will defo renew next year . Had a few other experiences with landlords in the past and was getting tired but happy with this house no real issues...
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“we have used a few letting agents during our time ......”

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Sep 18,2015
Minithumbup
Chris
By: 'joeguez'
Sep 18,2015
0 people found
this helpful
we have used a few letting agents during our time at leicester uni and want to go to the effort of writing how good first4lettings are. Chris was friendly and knowledgeable, he came across like he knew what he was talking about unlike some ...
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Comment on agent fees
They dont charge as much as previous agents!
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“I was a tenant in one of the agency's properties ......”

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Aug 10,2015
Minithumbup
Suk
By: 'sam'
Aug 10,2015
0 people found
this helpful
I was a tenant in one of the agency's properties for one year. All staff were friendly, welcoming and professional at every contact. Great service was provided....
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“Sadly this agent treats potential customers with total contempt - ......”

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Feb 12,2015
Minithumbdown
By: 'Das'
Feb 12,2015
2 people found
this helpful
Sadly this agent treats potential customers with total contempt - I offered to pay six months rent in advance and because I have relocated and am not currently working the answer is no. I could be working and be made redundant or sacked tomorrow and ...
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What agent could do to change your mind?
Listened to what I advised them and asked landlord if this was ok.
Attached Filesnbsp;
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“I was very impressed with the level of polite help. ......”

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Jan 22,2015
Minithumbup
By: 'Alison'
Jan 22,2015
0 people found
this helpful
I was very impressed with the level of polite help. The people had already impressed my partner and I with their intelligence and the fact that all the staff were knowledgeable. It was my first time being a landlady but at no time was I ...
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“Agents were rude and aggressive in their emails and any ......”

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Sep 21,2014
Minithumbdown
Dhruv
By: 'leicesterthing'
Sep 21,2014
2 people found
this helpful
Agents were rude and aggressive in their emails and any other types of communication. Very unprofessional treatment of customers. Website claims that clients will receive high service levels and personal attention as well as staff being friendly and approachable. This was most definitely not the ...
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What agent could do to change your mind?
Maybe if they treated us like humans and were polite then I would change my mind.
Attached Filesnbsp;
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“The agents here are patronising and rude. I was a ......”

Share on :
Jul 11,2014
Minithumbdown
Dhruv
By: 'Annoyed'
Jul 11,2014
2 people found
this helpful
The agents here are patronising and rude. I was a tenant and they weren't helpful whenever we had problems and sometimes ignored emails completely. When it came time to leave and settle deposits they overcharged us for the smallest of details (such as the washing ...
read full review
Comment on agent fees
Agents fees were astronomical and completely unreasonable.
Was this helpful? Yes

“Every time we went into the letting agency, the staff ......”

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Jul 07,2014
Minithumbdown
Sukhvinder
By: 'Simon'
Jul 07,2014
3 people found
this helpful
Every time we went into the letting agency, the staff were rude and made me feel uncomfortable and the house was in disarray when we moved in and they billed us a ridiculous sum of money after we moved out- avoid....
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Comment on agent fees
Agents fee was extortionate and deposit was held like a ransom- avoid!
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“Numerous problems when we first moved in - including wasps ......”

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Jun 28,2014
Minithumbdown
By: 'Disgruntled'
Jun 28,2014
1 people found
this helpful
Numerous problems when we first moved in - including wasps nest, broken oven, microwave exploded when we first used it, rubbish in the property (such as open bag of sugar attracting pests), tv aerial wire snipped (which they also weren't willing to replace), shower curtain ...
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“Just a quick note to say we were happy with ......”

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Oct 02,2013
Minithumbup
By: 'msmithleicester'
Oct 02,2013
0 people found
this helpful
Just a quick note to say we were happy with the prompt service and professional service from the First 4 Lettings team. Initially we did have an issue with communication but that was because I didn't give my new mobile number to the office, so they ...
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Tenant Fees

PERMITTED PAYMENTS

As well as paying the rent, you may also be required to make the following permitted payments:

1) Holding Deposit: Up to one week’s rental

2) Deposit: One month’s rental (5 weeks rental dependent on individual’s circumstances)

3) Payments for utilities (gas, electricity & water), communication services (telephone & broadband), Installation/Subscription of cable/satellite, TV licence and council tax

4) Default Fee (late payment of rent): If full Rent is not paid within 14 days or more of the Rent Due Date there will be a charge 3% plus the Bank of England base interest rate of the full rental amount until full payment is received

5) Default Fee (breach of tenancy agreement, any other permitted payments, under relevant legislation including contractual damages): For any breach of the tenancy agreement based on the reasonably incurred costs of the agent or landlord

6) Replacement of keys, fobs or other security devices

7) Default Fee (changes to the tenancy): An administrative charge of £50.00 or greater for any assignment, variation or novation of the tenancy agreement made at the tenant’s request (only if agreed by The Landlord and/or The Landlord’s Agent)

8) Payments in respect of early termination of a tenancy agreement at the tenant’s request


TENANT PROTECTION

First 4 Lettings is a member of Client Money Protect which is a client money protection scheme, and also a member of PRS (Property Redress Scheme), which is a redress scheme.
Last updated at 28/06/2019, 1:15 PM by Mayur Sachdev
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:31 AM 29/09/2016 by Mayur Sachdev

Awards won by First Property Consultants\/First 4 Lettings, Leicester LE2 3AJ



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