0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
May 25,2014
May 25,2014
1
people found
this helpful
this helpful
At first they seemed very polite; they were very nice people. me and my flatmates had to hand in a security deposit by a deadline (which we all did) and up until this point it was fine. they then said we could move in on June 1st, which was also fine (however we asked one of their employees if we could move in on the 31st as i had a flight on June 1st, and she said that should be fine) we then also had to hand in another form with our details (they said to hand this in as soon as possible) this took us all a while to do because we-as students-live in all parts of the country, and my parents live in Africa. all of a sudden they said we had to days to give in our form otherwise our place in the flat was debatable...even though we gave in the security deposit. they then said that we couldn't move in until the second week of June, due to the fact that we handed in our forms so late. when i went to complain, they basically told me to go away, in simple terms. they had no manner of warmth to their speech. they said that many other students also handed in their forms late; clearly this is their own fault as they should have arranged a deadline. polite at first, complete lack of organisation and i highly recommend not to do business with them.
What agent could do to change your mind?
smile, even if you're having a bad day. it makes a world of difference for you and the customer.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
13th Dec 2016
reviewed by 'Paul'
25th May 2014
reviewed by 'ta'
20th Dec 2013
reviewed by 'Janet'
Opening Hours
Address
B-Spoke Mortgages & Property Management
50 Port Street
Stirling
Stirlingshire
FK8 2LJ
01786 448109
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Dec 13,2016
Dec 13,2016
1
people found
this helpful
this helpful
A would state a would never use them again or recommend this company they talk a good job but do not deliver the two people a have stated in this review Linda and Kate treat customers like rubbish once they have ur money they don't ...
read full review
read full review
Comment on agent fees
Not good , not value for money
Was this helpful?
Yes
Yes
May 25,2014
May 25,2014
1
people found
this helpful
this helpful
At first they seemed very polite; they were very nice people. me and my flatmates had to hand in a security deposit by a deadline (which we all did) and up until this point it was fine. they then said we could move in on ...
read full review
read full review
What agent could do to change your mind?
smile, even if you're having a bad day. it makes a world of difference for you and the customer.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Dec 20,2013
Dec 20,2013
1
people found
this helpful
this helpful
. Seem to operate at the bottom end of the market which is appropriate given the level of service offered by the owner . The employed staff are good but the management / owner is less good ....
read full review
read full review
What agent could do to change your mind?
Be professional . Try to be as good as your employed staffAttached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:32 AM 16/08/2018 by Nisha sran Nisha sran
