0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Apr 30,2014
Apr 30,2014
3
people found
this helpful
this helpful
Haart seem to be leading the way in 'informal tenders' where the buyer has to pay the agents fees even though the agent is representing the seller. This has no benefit for the seller or buyer and is only designed to ensure that Haart get their full 2% commission. The way they are doing this is unethical and unacceptable:
None of the advertising about the property makes clear that a 2% fee is payable to the agent
We were not told at the open day that that a 2% fee is payable to the agent
Haart also seem to charge 2% of the sale price in ¢â‚¬Ëœhot' areas like Manor Park and 2% of the asking price in ¢â‚¬Ëœcool' areas elsewhere in the country
The buyer is liable for the 2% commission on exchange of contracts could lose a lot of money if the sale doesn't complete for some reason
The buyer won't be able to add the 2% to their mortgage or take it out of their deposit so it has to be cash from somewhere else. The 2% commission also carries VAT at 20% which is a lot more than stamp duty would have been
They also pretend that they can't verify mortgage offers (which probably means that they haven't tried) - they just want to box you into using their own broker to get a share of the commission
In short, these people seem to be ¢â‚¬Ëœgaming the market' for their own benefit. Do not go near them.
None of the advertising about the property makes clear that a 2% fee is payable to the agent
We were not told at the open day that that a 2% fee is payable to the agent
Haart also seem to charge 2% of the sale price in ¢â‚¬Ëœhot' areas like Manor Park and 2% of the asking price in ¢â‚¬Ëœcool' areas elsewhere in the country
The buyer is liable for the 2% commission on exchange of contracts could lose a lot of money if the sale doesn't complete for some reason
The buyer won't be able to add the 2% to their mortgage or take it out of their deposit so it has to be cash from somewhere else. The 2% commission also carries VAT at 20% which is a lot more than stamp duty would have been
They also pretend that they can't verify mortgage offers (which probably means that they haven't tried) - they just want to box you into using their own broker to get a share of the commission
In short, these people seem to be ¢â‚¬Ëœgaming the market' for their own benefit. Do not go near them.
What agent could do to change your mind?
Stop gaming the marketAttached Filesnbsp;
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Latest Reviews
30th Apr 2014
reviewed by 'Haart'
Opening Hours
Address
haart
239 High Street North
East Ham,London
Greater London
E6 1JG
0208 471 8282
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 30,2014
Apr 30,2014
3
people found
this helpful
this helpful
Haart seem to be leading the way in 'informal tenders' where the buyer has to pay the agents fees even though the agent is representing the seller. This has no benefit for the seller or buyer and is only designed to ensure that Haart get ...
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read full review
What agent could do to change your mind?
Stop gaming the marketAttached Filesnbsp;
Was this helpful?
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May 23, 2014
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(1)
Dear customer
We are really sorry to hear about this. We would like to look in to this - please can you email the details and your full name to [email protected] so we can look in to this.
Many thanks
Melanie Smith, Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
We are really sorry to hear about this. We would like to look in to this - please can you email the details and your full name to [email protected] so we can look in to this.
Many thanks
Melanie Smith, Customer Relations Manager