“We waited a year to get our back door fixed, ......”
1 Star Review
Dec 18,2010
By:
'ticked'
Dec 18,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
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We waited a year to get our back door fixed, we waited 4 months to get our hot water fixed, had none the entire 4 months! now we have no heating! no way of contacting them to get it fixed and our lease states we have to go through them! We have a little baby and are helpless thanks to the conditions of our lease and their obvious refusal to believe that anything can happen when they're not open! At one point last year we had to take turns staying up because thursday, during the day, we were unable to close the back door, they said they'd get somebody out asap, friday 4pm we call them, they say that they can't get anyone til Saturday. Finally on the Monday we had someone come and fix the back door, well, get it to close that is. We couldn't go to work as the person who stayed up all night had to sleep and the other had to be awake. How can they say that they offer high quality housing and care? We pay over
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