Nov 11,2013
By: 'Sarah'
Nov 11,2013
2 people found
this helpful
Appalling service and extremely bad communication with potential customers. Having spoken to a member of staff at the weekend regarding a property, and being the first person to call, my interest was then ignored and others were given viewings. When we did eventually get a viewing, we were under the impression we were the first to view, however we were not and serval people had viewed. Luckily they were not interested and we said we would like to let the property. We were then ignored and staff did not have the curtsey to call and inform us an offer had been made over the phone and a deposit also made. Having had to make arrangements at work to ensure I could get time of, I feel I have completely wasted my time due to simple lack of customer service and communication! Appalling customer service, I really would not recommend this company!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Kelway Law Estate Agents

The Old Bank, Beacon Hill Road, Beacon Hill Hindhead
GU26 6NR

01428 604488

Opening hours

As Seen On

Find the Best Agent to
Sell or Rent Your Home