100% lettings valuation accuracy
99% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Nov 08,2013
Nov 08,2013
1
people found
this helpful
this helpful
Go elsewhere....
Shocking! Absolutely shocking is all I can say about Elliotts. Rude staff, virtually no communication, over priced. The only upside was they had a company approach them regarding our house therefore they had a tenant we needed a short term agreement - pure luck on their part. Nearly a month before the first months rent came in and then rather than the ten day fee as agreed they took 50%+vat. Their accounts couldn't calculate that a calendar month is not 4 weeks long. The next months rent was within their specified time but the third was weeks in coming. It seems they do not register deposits with the DPS or similar and they are not registered with any estate agency ombudsman (which explains why I was told to go and complain to them but a staff member!). I feel sorry for any students that have to deal with them. Take my advice...the house you're looking for is probably listed elsewhere....go elsewhere.
Shocking! Absolutely shocking is all I can say about Elliotts. Rude staff, virtually no communication, over priced. The only upside was they had a company approach them regarding our house therefore they had a tenant we needed a short term agreement - pure luck on their part. Nearly a month before the first months rent came in and then rather than the ten day fee as agreed they took 50%+vat. Their accounts couldn't calculate that a calendar month is not 4 weeks long. The next months rent was within their specified time but the third was weeks in coming. It seems they do not register deposits with the DPS or similar and they are not registered with any estate agency ombudsman (which explains why I was told to go and complain to them but a staff member!). I feel sorry for any students that have to deal with them. Take my advice...the house you're looking for is probably listed elsewhere....go elsewhere.
What agent could do to change your mind?
Be honest, transparent, communicate, reply to emails, telephone calls and messages. Train their staff in customer service. Go on a people management course. Realise they exist because there are customers the customer doesn't exist because they are there.Attached Filesnbsp;
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Latest Reviews
16th Feb 2023
reviewed by 'Jitesh'
Opening Hours
Address
Elliotts Estate Agents
158 Portswood Road,
Portswood,Southampton
Hampshire
SO17 2NJ
02380 558818
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Feb 16,2023
Feb 16,2023
0
people found
this helpful
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I have had the pleasure of dealing with Preyen Patel at ElliotLee for the past year. Preyen has always been polite and efficient, he has always returned my calls promptly and resolved any issues raised. Preyen is very knowledgeable and goes out of his way ...
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Nov 08,2013
Nov 08,2013
1
people found
this helpful
this helpful
Go elsewhere....
Shocking! Absolutely shocking is all I can say about Elliotts. Rude staff, virtually no communication, over priced. The only upside was they had a company approach them regarding our house therefore they had a tenant we needed a short term agreement - pure ...
read full review
read full review
What agent could do to change your mind?
Be honest, transparent, communicate, reply to emails, telephone calls and messages. Train their staff in customer service. Go on a people management course. Realise they exist because there are customers the customer doesn't exist because they are there.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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