Ocean Estate Agents
Bradley Stoke, Bristol, BS32
2.4/5, 14 reviews
36% recommended
50% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction



Property Features


“I tried to arrange a viewing twice. On the first ......”

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May 31,2013
Minithumbdown
Stefano
By: 'Mike'
May 31,2013
11 people found
this helpful
I tried to arrange a viewing twice. On the first time Ocean cancelled 4 hours in advance saying they had not got permission of the lodgers. On the second occasion they cancelled after the scheduled viewing because they couldn't get the keys.

They didn't even turn up to tell me they couldn't get in. I had to phone them to ask them why they hadn't turned up

I asked to speak to a manager to make a complaint. They promised I would get a call - you can guess what happened!

I came away with the impression of a VERY amateur organisation
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Opening Hours
Address

Ocean Estate Agents
Unit 7 Willow Brook Centre, Savages Wood Road
Bradley Stoke,Bristol
Avon
BS32 8EF
01454 205070

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £315,000 £400,000
Lettings 0% 50% £550 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 6 1 0 2 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Good service and high efficiency from Ocean B......”

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May 26,2022
Minithumbup
Martha
By: 'Stella'
May 26,2022
0 people found
this helpful
Good service and high efficiency from Ocean Bradley Stoke. I'm glad to have the assistance from Martha Scott. She is so helpful to follow up all the procedures. I will find Ocean again....
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“Good service of Ocean and happy to have the a......”

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Apr 25,2022
Minithumbup
Martha
By: 'Jacky'
Apr 25,2022
0 people found
this helpful
Good service of Ocean and happy to have the assistance from Martha Scott. She helped me a lot on the rental process....
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“We have just sold and brought through Ocean B......”

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Feb 08,2021
Minithumbup
Stefano
By: 'Danielle'
Feb 08,2021
0 people found
this helpful
We have just sold and brought through Ocean Bradley Stoke. From start to finish it has been a breeze especially with the help from Stefano, the branch manager. His professional manner and industry knowledge is quite something. I would highly recommend using this branch and ...
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“I bought a property through Ocean estate agen......”

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Sep 07,2020
Minithumbup
Martin
By: 'Martin'
Sep 07,2020
0 people found
this helpful
I bought a property through Ocean estate agents and also used their solicitors,from the day I put my offer in to the day I got the keys the ocean team were fantastic always answered my questions and very informative on the property I was ...
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By: Martin
Sep 07, 2020
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Very happy ...

“NEVER rent with Oceon...”

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Sep 06,2019
Minithumbdown
By: 'angharad'
Sep 06,2019
5 people found
this helpful
Have rented with 6 property agencies in the last 8 years and this is absolutely the worst. Took over a year to fix heating problems, over the last 3 months our washing machine has been leaking in which no action has been made to resolve, leaving us with ...
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“Complete Amateurs...”

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May 09,2018
Minithumbdown
By: 'William'
May 09,2018
14 people found
this helpful
Style over substance - Ocean's Bradley Stoke office is the epitome of this. Don't let the swish office and cheap suits fool you - under the surface it's obvious that this office is rife with disorganisation, a lack of communication and zero respect for its ...
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“Utterly incompetent...”

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Apr 18,2018
Minithumbdown
By: 'bristoltennant1234'
Apr 18,2018
7 people found
this helpful
Saga 1: I arranged to see three properties that were being let by Ocean on the same day. I turned up 5 minutes early to the first viewing, after 20 minutes I rang the office I had made the appointments with, they didn't pick up and I was ...
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Comment on agent fees
The fees were fine
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By: Miranda
Apr 25, 2018
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Tom at Bradley Stoke Ocean has been absolutely fantastic. He was very knowledgable whilst showing us around the property (which we are now in the process of purchasing). Nothing was too much trouble and was a pleasure to deal with from start to finish. ...

“Awful customer service. They appear very helpful and friendly while ......”

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Aug 02,2017
Minithumbdown
By: 'S'
Aug 02,2017
9 people found
this helpful
Awful customer service. They appear very helpful and friendly while your trying to come to a rent agreement, but once you sign the contract and they have there agent fees they couldn't care less. Throughout our years tenancy in a student house, we had countless ...
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Comment on agent fees
Way too much and so was the guarantor fees compared to other estate agents.
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“Incompetence I was supposed to have had a viewing before ......”

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Jan 03,2017
Minithumbdown
By: 'U'
Jan 03,2017
5 people found
this helpful
Incompetence I was supposed to have had a viewing before Christmas, however this was cancelled at very short notice. The reason provided was: 'we can't find the keys.' As I'd just travelled from home roughly 40 miles away for the viewing, it was wasted time, ...
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“Bunch of ameturish loonies, profesional jokers at best, being out ......”

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Nov 28,2016
Minithumbdown
Stefano
By: 'Alan'
Nov 28,2016
9 people found
this helpful
Bunch of ameturish loonies, profesional jokers at best, being out of town went with my collegue who just happens to be a local surveyor , even i could see the property was vastly over inflated in price , on confrontation casually told , its been estimated on the ...
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By: Ocean
Nov 28, 2016
View all comments (1)
Alan thank you for taking the time to provide this review. I am struggling to find either you or a property that matches that description on our register and as such would like more details so I can investigate fully. You mention the Manager Stefano, I have checked his diary for the last 3 weeks and he has not viewed with an Alan or viewed a property with potential to extend. If you could contact the office with your telephone number then I would be more than happy to speak things through with y ...

“Thankfully only had to deal with them shortly ! I have ......”

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Nov 16,2016
Minithumbdown
By: 'Becky'
Nov 16,2016
7 people found
this helpful
Thankfully only had to deal with them shortly ! I have been looking for a property and have had so many problems with them it is ridiculous. Half the time they never get back to you. I wont use them again as they only mess you ...
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“Ocean were absolutely terrible. They completely rip off students, make ......”

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Nov 06,2016
Minithumbdown
By: 'Katie'
Nov 06,2016
5 people found
this helpful
Ocean were absolutely terrible. They completely rip off students, make false claims about tenants not having paid deposits without having checked with their accountants first. When asked questions, each staff member will give you a different answer. They have been extremely difficult and frustrating to ...
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Comment on agent fees
I'm not sure why exactly I paid them at all
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“I cannot express how well ocean dealt with my mother's ......”

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Oct 25,2016
Minithumbup
Lauren
By: 'Sonia'
Oct 25,2016
0 people found
this helpful
I cannot express how well ocean dealt with my mother's flat move!! Always answered phone, emails with sometimes trivial questions but we cannot thank Lauren enough for all she did. Went above and beyond!...
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“I tried to arrange a viewing twice. On the first ......”

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May 31,2013
Minithumbdown
Stefano
By: 'Mike'
May 31,2013
11 people found
this helpful
I tried to arrange a viewing twice. On the first time Ocean cancelled 4 hours in advance saying they had not got permission of the lodgers. On the second occasion they cancelled after the scheduled viewing because they couldn't get the keys. They didn't even turn ...
read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Ocean Estate Agents, Bristol BS32 8EF



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