Jul 07,2010
By: 'Hev'
Jul 07,2010
1 people found
this helpful
This outft are a shower of s**t ! We rented a property from them just under 18 months ago, (after having sold my own flat throught them, amazingly very helpful then) and although the Branch are not half as bad as the Head Office, they are not a lot better. To keep my experience as brief as possible, our landlord went missing, and was wanted by the police. We have had the police round 4 times and when he got in contact with Townend and told them he wanted his flat back, they failed to get an address or telephone number from him, so making it impossible for us to serve notice to him ! This is a breach of Section 48 of the 1987 Landlord & Tenants Act, anyway we wrote/went in and tried to get a release from the property as we had a new place to move into, no nothing, no help ! I looked at the address they said they had for him, well within a moment any idiot could tell you that BS is the code for Weston Super Mare and not Bristol !! They admitted they had no idea how to contact him ! After 6 weeks of trying to find him, and within my rights, I didn't pay the rent for June, he arrived last Friday evening with a weapon to attack us both, the neighbours called the police, needless to say we left on Sunday in a hurry, they have nearly
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154 Station Road Addlestone
KT15 2BD

01932 858 777

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Branch - Regents Addlestone, Addlestone, KT15

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