Rachael has been very helpful in numerous matters, which are arising in connection with the a.m. properties. She responds very quickly to all my enquiries and deals very fficiently with all issues, always timely reporting on the progress of this or that issue. Moreover, she is always very professionally polite and friendly answering my frequent telephone calls, patiently giving explanations till my full satisfaction and always willing to assist. She is always aware of what is going on in all properties, quickly giving answers about figures, dates, facts. She is a very good manager.