I have recently bought a house through Lords.
First of all, they were very good at advertising their houses and matching these with requirements of prospective clients, so I have not wasted my time looking around at homes completely unsuitable.
I was able to view a property that was pretty much what I was looking for.
I put down an offer which was accepted once I was able to supply the necessary paperwork.
Lords have excellent with communication between myself and the seller. Sale went very smoothly.