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1 Star Review
Jun 04,2024
By:
'Michael'
Jun 04,2024
Branch: Huntingdon, 59 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PE28
Branch: Huntingdon, 59 High Street
Lettings (as a Tenant)
Postcode: PE28
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As a homeowner who is currently renting from Thomas morris I would advise to avoid at all costs!
Numerous issues reported and nothing has been done, the list is below:
Mould in a room that has caused loss of furniture and clothes! Caused by a leaking roof that has been reported more than once! But still nothing has been repaired
Block pathway that is sinking due to subsidence and is a safety hazard to all who enter on to the property.
Washing machine reported ripping clothes and leaking from the drum! Yes we had to replace this with one we purchased and fitted ourselves.
Fridge freezer that failed due to over freezing? Apparently our fault? But yet again all our food had to be thrown away and we was left without a fridge for 3 days.
Previous owner property? Even a disabled metal ramp that is so dangerous we have had to block off the garden to one side.
Cracks in the ceilings and the carpet underlay being of poor quality with stains all over the carpets, that in the end we cleaned as it was disgusting.
Greasy blind in the kitchen and lights that don't work under the kitchen units.
A toilet that continues to leak, that we have fixed ourselves and also had to replace the faulty toilet seat and shower holder.
Staff members entering the property without authority and notice? Extremely disturbing considering my partner had just given birth and also was in bed at the time?
Carbon monoxide alarm located in the wrong location ie next to a door and not within a gas appliance location as per manufacturer's instructions.
Smoke alarms that were never in date, hence the alarms going off because they had passed the date of use! Then to not having any alarms for more than 8months! Illegal and not to the law.
A consistent harassment from the agent, when I have helped keep the boiler in a safe condition. However the heating system is default and does not work as it should.
All these issues while still charging a price! I don't think they care about the tenants at all, in fact we are treated in disregard and that think because we rent we don't have any money or sense. Well guess what you have my notice now.
Avoid this letting agent at all costs! They are rude and cannot handle any issues at all! Thankfully me and my partner never have to use them again! I'll await my deposit(no doubt they will try to avoid paying).
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