0% sales valuation accuracy
0% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Featured Review
a
May 23,2024
May 23,2024
0
people found
this helpful
this helpful
I would recommend Conrad as my letting agent to anyone! Highly experienced estate agent with lots of knowledge within property management and secured me a tenant for my property within a day!
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reviewed by 'Mel'
Opening Hours
Address
RE/MAX Estate Agents
23 Park Crescent
Barry
Vale of Glamorgan
CF62 6HD
01446 788675
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 100% | 99% | £1,200 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- CF62
- Barry
- CF62
- Rhoose
- CF63
- Barry
- CF64
- Penarth
- CF64
- Sully
- CF64
- Dinas Powys
- CF71
- Cowbridge
- CF61
- Llantwit Major
- CF5
- Wenvoe
- CF5
- St Nicholas
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
a
May 23,2024
May 23,2024
0
people found
this helpful
this helpful
I would recommend Conrad as my letting agent to anyone! Highly experienced estate agent with lots of knowledge within property management and secured me a tenant for my property within a day!...
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read full review
Was this helpful?
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Conrad
Landlord Fees
Overall Fees
10% (inc. VAT), On Completion (Fees are negotiable)8% - 15%
Last updated on 21/05/2024, 2:19 PM by adminVendor Fees
Overall Fees
1% (inc. VAT), On Completion (Fees are negotiable)1% - 1.5%
Last updated on 21/05/2024, 12:54 PM by adminReservation Fee
£4200 (inc. VAT), On Completion (Fees are negotiable)0% Seller Fees With Auction
Last updated on 21/05/2024, 2:20 PM by adminOverall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)1.5% - 2% Commercial
Last updated on 21/05/2024, 2:21 PM by adminKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something
goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then
respond in line with the timeframes set out below (if you feel we have not sought to address your
complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to
consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of
receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who
will review your file and speak to the member of staff who dealt with you. A formal written outcome of
our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a
separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8
weeks has elapsed since the complaint was first made) you can request an independent review from The
Property Ombudsman without charge.
The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP 01722 333
306 [email protected] www.tpos.co.uk
Please note the following: You will need to submit your complaint to The Property Ombudsman within
12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this inhouse complaint
procedure, before being submitted for an independent review.
Last updated at 12:00 PM 23/05/2024 by allAgents
We are committed to providing a professional service to all our clients and customers. When something
goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then
respond in line with the timeframes set out below (if you feel we have not sought to address your
complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to
consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of
receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who
will review your file and speak to the member of staff who dealt with you. A formal written outcome of
our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a
separate review to take place by a senior member of staff.
• We will write to you within 15 working days of receiving your request for a review, confirming our final
viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8
weeks has elapsed since the complaint was first made) you can request an independent review from The
Property Ombudsman without charge.
The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP 01722 333
306 [email protected] www.tpos.co.uk
Please note the following: You will need to submit your complaint to The Property Ombudsman within
12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this inhouse complaint
procedure, before being submitted for an independent review.
