“DON'T DO IT, you will regret...”
1 Star Review
Nov 23,2023
By:
'Niall'
Nov 23,2023
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH13
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Lettings (as a Tenant)
Postcode: EH13
1
people found
this helpful
Our short 3 month stint with DJ Alexander can only be described as 3 months of disorganization, poor communication, and extortionate charges.
After having multiple issues with the property we were renting from DJ, we found ourselves going round in circles trying to even have the issues acknowledged, so after only 2 months we terminated our tenancy.
I
n our checkout report, our property manager Asif Mohammad stated that the grass in the shared garden space was overgrown, but he stated in the report that we weren't responsible for this; despite this we were hit with a £175 bill for supposedly overgrown grass during our move-out. After checking around for quotes to cut a small patch of grass if was significantly less than what they had charged, but seeing as DJ use their very own gardening services, it wasn't surprising that they charge extortionate prices to fleece tenants of their deposits.
Getting responses from the end of tenancy “manager” Craig Mitchell felt like pulling teeth, we spent months of back and forwards emails. When we tried the deposits scheme, DJ Alexander conveniently waited out the 30-day clock before replying. Frustratingly, almost 5 months after moving out we ended up paying just to be done with it.
For anyone thinking of going with DJ Alexander, DON'T DO IT, you will regret. Try other letting agents like Burgh, Clan Gordon, Murrie and Currie etc.
1
people found
this helpful
Was this helpful?
Yes