“We had a big issue with the situation in our ......”
1 Star Review
Nov 01,2023
By:
'Clare'
Nov 01,2023
Branch: Welwyn, 9 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: AL7
Branch: Welwyn, 9 High Street
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: AL7
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We had a big issue with the situation in our flat, where Charlie was the property manager. We were paying £600 a month to keep a small two bed flat warm, yet the flat was constantly freezing due to very inefficient storage heaters. Meanwhile, upon a property inspection, we were told we had unsafe levels of mould and mildew in the flat. We asked for a dehumidifier but Belvoir did nothing to help. I was pregnant at the time and they insisted we pay up until our year was up, despite my midwife saying it was unsafe to live in this property. I was in tears every day because of how cold I was and Belvoir showed absolutely no sympathy nor did they try to help our situation. Carlie was very disappointing as was Lisa Green. I spent £3,500 on a flat I no longer lived in because I needed to get out of there so badly.
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