City and Islington, London, EC1V
4.8/5, 910 reviews
97% recommended
94% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
91% lettings fee satisfaction



Property Features

Victore Stone Sales & Lettings

“Friendly and approachable; more over maintained professionalism at all times. ......”

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Mar 31,2013
Minithumbup
By: 'Dillon'
Mar 31,2013
61 people found
this helpful
Friendly and approachable; more over maintained professionalism at all times. Our offer initially came short of what the seller was looking for. Although I had to up my offer, at no point was I pressured into the transaction. In the end my mortgage advisor had to work his magic to see if we able to increase out offer. In the in end all worked out and have been our home the past year. All thanks to Victorstone!
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Opening Hours
Address

Victorstone
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 94% 100% £36,000 £10,000,000
Lettings 95% 91% £270 £4,333
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
152 2 469 22 127 1 99 0 32 6
Areas covered
  • EC1
  • EC2
  • EC3
  • N1
  • N4
  • N5
  • N16
  • SE11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Property Redress Scheme
Latest Properties
Images & Videos

“Great company!...”

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Jan 03,2023
Minithumbup
Ayaz
By: 'Maria'
Jan 03,2023
0 people found
this helpful
Great company! They helped me and processed the documents quickly, so I moved to a new property in a few days. I received quality service from them. The team members are very polite and helpful. Overall, I am completely satisfied with their services. I highly ...
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“Great company!...”

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Jan 03,2023
Minithumbdown
Ayaz
By: 'Maria'
Jan 03,2023
0 people found
this helpful
Great company! They helped me and processed the documents quickly, so I moved to a new property in a few days. I received quality service from them. The team members are very polite and helpful. Overall, I am completely satisfied with their services. I highly ...
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“Great service and advice and ensured all went......”

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Nov 24,2022
Minithumbup
Ayaz
By: 'Ingrid'
Nov 24,2022
0 people found
this helpful
Great service and advice and ensured all went smoothly. Very responsive to constructive suggestions. They have sound knowledge of the market trends in the local area....
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“Arbaz from Victorstone was absolutely amazing......”

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Nov 23,2022
Minithumbup
Arbaz
By: 'Mahnoor'
Nov 23,2022
0 people found
this helpful
Arbaz from Victorstone was absolutely amazing. He was so professional and informative. He made viewing the property so easy for us and provided with all the information we were requiring. He literally is a credit to the company and has amazing customer service. Thank you ...
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“We're really grateful for Cian's help through......”

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Nov 20,2022
Minithumbup
By: 'Antonia'
Nov 20,2022
0 people found
this helpful
We're really grateful for Cian's help throughout the process of finding a flat. He's always quick to respond to any questions or concerns, and truly put effort into working with us as we navigated through finding a suitable property and putting in an offer....
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“Agent Cian help us a lot! His service is exce......”

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Nov 19,2022
Minithumbup
By: 'Vanessa'
Nov 19,2022
0 people found
this helpful
Agent Cian help us a lot! His service is excellent! The property is very nice to live! We’re very appreciate of his help!...
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“Can’t thank Cian enough for all his help. Jus......”

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Nov 18,2022
Minithumbup
By: 'Tenant112'
Nov 18,2022
0 people found
this helpful
Can’t thank Cian enough for all his help. Just when I was giving up all hope finding a place to live, he came through with a fantastic deal. Thank you!...
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“Great service provided by Arbaz.He is helpfu......”

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Nov 12,2022
Minithumbup
Arbaz
By: 'Shazia'
Nov 12,2022
0 people found
this helpful
Great service provided by Arbaz. He is helpful and always willing to make the service even better. It’s very easy to contact him and he sort out all matters regarding accommodation ....
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“Arbaz (our agent) was brilliant. Respondedex......”

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Nov 12,2022
Minithumbup
Arbaz
By: 'Amen'
Nov 12,2022
0 people found
this helpful
Arbaz (our agent) was brilliant. Responded extremely quickly to our questions, helped us with comments we had about the tenancy agreement, and the entire process was very smooth and simple thanks to him. We also got to see a video of the property that was ...
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“Arbaz was an great agent...”

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Nov 11,2022
Minithumbup
Arbaz
By: 'Anna'
Nov 11,2022
0 people found
this helpful
My Experience with Victostone has been excellent from the minute we found the property we wanted until we moved in. Especially Arbaz he made sure to solve all our problems in no time and made our move in very smooth...
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“Victorstone were absolutely brilliant....”

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Nov 11,2022
Minithumbup
Arbaz
By: 'Mike'
Nov 11,2022
0 people found
this helpful
Victorstone were absolutely brilliant. Arbaz was always providing feedback throughout the whole lettings process and made the journey stress and pain free. The level of contact and communication was 100%....
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“Iana Review...”

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Apr 29,2022
Minithumbup
Iana
Aaliya
By: 'Adam'
Apr 29,2022
0 people found
this helpful
Iana was very professional from the beginning and was able to get me a very competitive rent. Very easy to deal with and responsive!...
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“Victorstone claims to 'never make promises it......”

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Mar 10,2022
Minithumbdown
By: 'Bea'
Mar 10,2022
1 people found
this helpful
Victorstone claims to 'never make promises it can't keep', which is astonishing given that all they've done is lie to me. I also find it astonishing and awfully suspicious that Google is hiding the negative review I attempted to publish about them. **** *. is incredibly unprofessional. ...
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“The agent is helpful and communicative. I can......”

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Feb 18,2022
Minithumbup
Arbaz
Iana
By: 'Qiyan'
Feb 18,2022
0 people found
this helpful
The agent is helpful and communicative. I can always get instant reply from him. The recommended property is suitable and satisfying for me....
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“Tahera exceeds expectations. From the moment ......”

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Feb 15,2022
Minithumbup
Tahera
Constantino
By: 'Mark Jacobs'
Feb 15,2022
0 people found
this helpful
Tahera exceeds expectations. From the moment she picked up the phone, I knew she would take care of my interests. So far I've purchased five London properties from her, and about to purchase a hotel in Europe. Her communication is top notch, she messages me ...
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“Worst agency ever. we are a group of 4 italia......”

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Jan 30,2022
Minithumbdown
By: 'Ginevra'
Jan 30,2022
3 people found
this helpful
Worst agency ever. we are a group of 4 italian girls who had negotiated and then payed the deposit for a house in hampstead area. the landlord kept changing her mind about our contract and trying to request all the benefits she could possibly have, including ...
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“The flat I looked was on onthemarket, Sophie ......”

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Sep 08,2021
Minithumbup
Aaliya
By: 'Zekun'
Sep 08,2021
0 people found
this helpful
The flat I looked was on onthemarket, Sophie contact me after I request further information, She provide many help and help me rent the flat successfully and fluently. She's always online and answer all requests and questions on time. Thank her a lot!...
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“Good agent, recommend working with Sophie!...”

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Sep 07,2021
Minithumbup
Iana
By: 'Elena'
Sep 07,2021
0 people found
this helpful
Very helpful, always quick to reach via call or message. Sophie helped us get a wonderful apartment in very little time....
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“highly recommend...”

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Aug 26,2021
Minithumbup
Aaliya
By: 'LY'
Aug 26,2021
0 people found
this helpful
A very friendly and enthusiastic agent who is very helpful to tenants. She always looked out for tenants and found me a great place to live....
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“Amazing and beautiful girl, the best estate a......”

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Aug 26,2021
Minithumbup
Iana
By: 'Juli'
Aug 26,2021
0 people found
this helpful
Amazing and beautiful girl, the best estate agent I've seen before! sweet, helpful and nice! Definitely recommend her to everyone!...
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“Finally completed on the sale of our house. I......”

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Aug 25,2021
Minithumbup
Constantino
Tahera
By: 'Tony'
Aug 25,2021
0 people found
this helpful
Finally completed on the sale of our house. It was not easy and I really don’t think it would have happened without the perseverance of Constantino. Went the extra mile when things got stuck. Came in on a Sunday to meet the buyer so ...
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“Iana is very hard working consultant and was ......”

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Aug 16,2021
Minithumbup
Iana
By: 'Aklama Mansoor'
Aug 16,2021
0 people found
this helpful
Iana is very hard working consultant and was able to find tenant for us in a short space of time. I recommend Iana very highly....
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“I’ve been using this agency for years, and Ia......”

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Jul 19,2021
Minithumbup
Iana
By: 'G Nagpal'
Jul 19,2021
0 people found
this helpful
I’ve been using this agency for years, and Iana has been brilliant every time. Great communication in between viewings, on the ball and delivers. 5 star....
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“Iana conducted her job quickly, efficiently a......”

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Jun 30,2021
Minithumbup
Iana
By: 'Nick'
Jun 30,2021
0 people found
this helpful
Iana conducted her job quickly, efficiently and with compasion. Thank you. Very good! I would definately recommend Iana. Thanks once again....
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“Very professional. Exceptional communication ......”

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Jun 30,2021
Minithumbup
Iana
By: 'Anthony'
Jun 30,2021
0 people found
this helpful
Very professional. Exceptional communication and efficiency. Always able to find a new tenant for me within a short period of time. Very helpful even with questions not related to renting out property. Thank you....
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Staff picture Iana
(50)
Staff picture Constantino
(14)
Staff picture Arbaz
Staff picture Aaliya
Staff picture Tahera
Staff picture Ayaz
Staff picture Alessandro
Staff picture Anastacia
Staff picture Aya
Staff picture Bryan
Staff picture Lauren
Staff picture Leah
Staff picture Saira
Staff picture Abdul
Staff picture Shamim
Staff picture Dorbes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible to the relevant Branch/Department Manager.
We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaint within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

WHAT WILL HAPPEN NEXT?
• We will send you a letter acknowledging receipt of your complaint within 3 working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office branch manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a further review to take place by a senior member of staff. In this instance, please write to Mr Anar Mossobir, Victorstone, 213 City Road, London EC1V 1JN.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact UK Association of Letting Agents (UKALA) on https://www.ukala.org.uk/contact-us/complaints-about-ukala-members/ or The Property Redress Scheme (PRS) on https://www.theprs.co.uk/Complain

Last updated at 9:26 AM 10/05/2022 by allAgents

Awards won by Victorstone, London EC1V 1JN



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Victorstone

Branch - City and Islington, London, EC1V