They messed me about for two weeks on a property. They did not show up for the viewing. When I finally viewed the house I made an offer, it was rejected, I then offered the full price, and they told me the only thing I had to do was to go apply for the mortgage and pay the solicitor because everything was in place. The next day I called at the office to confirm that I had paid the search fee with the solicitor and they told me that another buyer had offered the full price and everything was on hold. The following day I had to call them twice to get the final response: the seller had gone for the other buyer. Disorganised and extremely unprofessional.