We found the branch of C J Hole in Henleaze, Bristol extremely helpful when we were buying a property in order to move to Bristol. They were extremely professional but also friendly and approachable. Nick who initially showed us around the property which we later bought did not hurry us in any way but allowed us to take our time, and George handled some tricky negotiations during the course of the sale (just before exchange of contracts there was a big hitch with our buyer) with diplomacy and tact and was a very calming influence throughout. After we moved in, C J Hole even gave us a moving in gift which was delightful and totally unexpected. We felt that it was far from being an impersonal service - George and Nick gave us the feeling that they were really involved and committed to us buying the property & we cannot praise the quality of the customer service we were given highly enough.