Prior to an agreed offer R&D offered a fairly basic standard of service. You would expect the service to turn up a gear after offers are accepted,but I have to say that the help and support I received from this stage significantly improved, well above expectation. Sharon Day became involved at this stage and was extremely proactive, communicated well and was easy to deal with. She helped pull the deal together and smooth things through right until the day of completion. I have to say, that although this review is written for Ryder and Dutton the credit belongs to Sharon.