I found the staff at the Henleaze branch very professional at every stage of the process of buying a property. I was able to view the property at quite short notice and was given all the information as soon as I asked about the house. The member of staff who showed us around was polite, pleasant, punctual and had good knowledge of the house and area so was able to answer all questions. I was kept well informed at all times and the whole process was made as simple as possible. The staff also had a good relationship with the vendor which made communication between all parties stress free.